TRAILER BACKUP ASSISTANCE –
FREQUENTLY ASKED QUESTIONS
Why does the trailer not reverse straight?
Verify the sticker is correctly applied.
Other factors such as the hitch
connection, road camber, road slope
and trailer suspension could influence
how straight the system can reverse the
trailer when the control knob is not
turned. You can compensate for the
trailer drifting to the right or left by
slowly turning the knob until the trailer
is following your desired path and then
holding the knob in that position. What does it mean if the system remains
on one message for an extended time
during calibration?
The camera could need to be cleaned,
the sticker could be blocked, the
drawbar could be outside the allowed
range of 9–18 in (23–46 cm) or you
could need to move to a different area
to change the lighting and background.
Verify the sticker is in the proper
location.
See Applying the Trailer
Reversing Aid Sticker (page 364). You
can move to a different area or change
the direction you are driving or setup
the system at a different time of day.
Some trailers are not compatible with
the sticker and camera system.
What does it mean if the system pauses
during calibration? There could be steering input or trailer
movement during the straight drive
portion of the calibration process. What does it mean if the system displays
hold steering steady during turn?
Part of the calibration process for the
sticker setup requires a steady turn. If
you are continually moving the steering
wheel during the turn, this delays the
calibration process. To enable the
calibration process, hold the steering
wheel at the same position when
turning.
What does it mean if the system displays
that it is not available? There could be a sub-system that the
system uses that is not correctly
operating or there could be a battery
voltage issue. If the system continues
to display it is not available, visit your
authorized dealer to have your vehicle
checked.
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(If Equipped)
What does it mean if the trailer is at its
maximum angle or the system deactivated
by trailer angle?
You are at the maximum controllable
trailer angle for the system. Place your
vehicle in drive (D) and pull forward to
get the truck and trailer back to an
in-line position. If this message
consistently displays, this could indicate
the sticker is incorrectly applied, the
trailer needs to be recalibrated or the
drawbar or the trailer dimensions are
outside of the supported range. The
system is designed to work with
drawbars that have a license plate to
hitch ball center measurement of 9–18 in
(23–46 cm) when installed. The system
is designed to work with trailers that
have a hitch point to center of the axle
or axles measurement of
6–33 ft
(1.85–10.05 m). Do not attempt to use
drawbars or trailers that have a length
outside of this range as the system
performance degrades and could cause
improper system function. Check that
the correct trailer is selected in the touchscreen. Verify the sticker is
correctly applied and check that the
drawbar and the trailer dimensions are
within the allowed range. Then, delete
the trailer from the system and repeat
the setup process to calibrate the trailer.
What does it mean when the system tells
you to take control of the steering wheel? The system is no longer steering the
vehicle and you must take over steering.
There are four reasons the system could
display this message. The first reason
the system could display this message
is that you have touched the steering
wheel when the system is steering. The
second reason the system could display
this message is that you have exceeded
the maximum speed for the feature. The
third reason the system could display
this message is that the trailer is not
detected. The final reason the system
could display this message is that an
internal condition for system operation
is not met that requires your vehicle to
return to manual control of the steering. What does it mean if the system does not
detect a trailer?
The system requires a clear view of the
sticker placed on the trailer. You must
keep the camera lens and sticker clean
for the system to correctly operate. If
the system cannot initially detect the
trailer, it could be necessary for you to
change the lighting conditions by
moving your vehicle and trailer or
waiting until the conditions change. See
Applying the Trailer Reversing Aid
Sticker (page 364). Some trailers are not
compatible with the sticker and camera
system.
Note: The system is designed to be used
with the same trailer connection every time
you choose the trailer from the touchscreen.
When using a different drawbar or a different
pin hole on drawbars with more than one,
connecting the drawbar to your vehicle
affects the trailer position and you may need
to repeat the trailer setup and calibration
process.
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(If Equipped)
TRAILER REVERSE GUIDANCE –
FREQUENTLY ASKED QUESTIONS
What does it mean if the system remains
on one message for an extended time
during calibration?
The camera could need to be cleaned,
the sticker could be blocked, the
drawbar could be outside the allowed
range of 9–18 in (23–46 cm) or you
could need to move to a different area
to change the lighting and background.
Verify the sticker is in the proper
location.
See Applying the Trailer
Reverse Aid Sticker (page 376). You can
move to a different area or change the
direction you are driving or setup the
system at a different time of day. Some
trailers are not compatible with the
sticker and camera system.
What does it mean if the system pauses
during calibration? There could be steering input or trailer
movement during the straight drive
portion of the calibration process. What does it mean if the system displays
hold steering steady during turn?
Part of the calibration process for the
sticker setup requires a steady turn. If
you are continually moving the steering
wheel during the turn, this delays the
calibration process. To enable the
calibration process, hold the steering
wheel at the same position when
turning.
What does it mean if the system displays
that it is not available? There could be a sub-system that the
system uses that is not correctly
operating or there could be a battery
voltage issue. If the system continues
to display it is not available, visit your
authorized dealer to have your vehicle
checked. What does it mean if the system displays
that driving is required to initialize steering?
The steering system needs to learn
internal parameters to fully turn on the
feature. Drive your vehicle straight
forward above
25 mph (40 km/h) for
approximately 5 minutes. This could also
occur when your vehicle is new, there
is a battery voltage issue or if the
steering system has been serviced.
What does it mean if the system does not
detect a trailer? The system requires a clear view of the
sticker placed on the trailer. You must
keep the camera lens and sticker clean
for the system to correctly operate. If
the system cannot initially detect the
trailer, it could be necessary for you to
change the lighting conditions by
moving your vehicle and trailer or
waiting until the conditions change. See
Applying the Trailer Reverse Aid
Sticker (page 376). Some trailers are not
compatible with the sticker and camera
system.
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(If Equipped)
BREAKING-IN
Your vehicle requires a break-in period. For
the first 1,000 mi (1,600 km), avoid driving at
high speeds, heavy braking, aggressive
shifting or using your vehicle to tow. During
this time, your vehicle may exhibit some
unusual driving characteristics.
DRIVING ECONOMICALLY
The following helps to improve fuel
consumption:
•
Drive smoothly, accelerate gently and
anticipate the road ahead to avoid heavy
braking.
• Regularly check your tire pressures and
make sure that they are inflated to the
correct pressure.
• Follow the recommended maintenance
schedule and carry out the
recommended checks.
• Plan your journey and check the traffic
before you set off. It is more efficient to
combine errands into a single trip
whenever possible. •
Avoid idling the engine in cold weather
or for extended periods. Start the engine
only when you are ready to set off.
• Do not carry unnecessary weight in your
vehicle as extra weight wastes fuel.
• Do not add unnecessary accessories to
the exterior of your vehicle, for example
running boards. If you use a roof rack,
remember to fold it down or remove it
when not in use.
• Do not shift into neutral when you are
braking or when your vehicle is slowing
down.
• Shut all windows when driving at high
speeds.
• Switch off all electric systems when not
in use, for example air conditioning. Make
sure that you unplug any accessories
from the auxiliary power points when not
in use. DRIVING IN SPECIAL CONDITIONS
EMERGENCY MANEUVERS
In an unavoidable emergency where you
must make a sudden sharp maneuver, turn
the steering wheel only as rapidly and as far
as required to avoid the emergency. Apply
smooth pressure to the accelerator pedal or
brake pedal as needed. Avoid abrupt
steering, acceleration and braking changes.
Abrupt changes could increase the risk of
vehicle roll over, loss of vehicle control and
personal injury. If possible, use any available
road surfaces to bring your vehicle under
control.
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DRIVING THROUGH MUD AND WATER
Mud
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even all-wheel drive and four-wheel
drive vehicles can lose traction in mud. If
your vehicle slides, steer in the direction of
the slide until you regain control of your
vehicle. After driving through mud, clean off
residue stuck to rotating driveshafts and tires.
Excess residue can cause an imbalance that
could damage drive components.
Note:
If your vehicle gets stuck in mud, it
could be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature, as
damage to the transmission could occur.
Note: Do not rock your vehicle for more than
a minute, as damage to the transmission
and tires could occur or the engine could
overheat. Water
If you must drive though deep water, drive
slowly. The water could limit traction or brake
capability. See Driving Through Shallow
Water (page 387).
When driving though water, determine the
depth and avoid water higher than the center
of the wheel.
Once through water, always try the brakes.
Wet brakes do not stop your vehicle as
quickly as dry brakes. Apply light pressure
to the brake pedal while slowly moving the
vehicle to dry the brakes.
Note: Driving through deep water could
cause damage to the transmission. If the
front or rear axle is submerged in water,
have the axle lubricant and power transfer
unit lubricant checked and changed if
necessary. DRIVING ON HILLY OR SLOPING
TERRAIN WARNING: Extreme care should be
used when steering the vehicle in reverse
down a slope so as not to cause the
vehicle to swerve out of control.
Although natural obstacles could make it
necessary to travel diagonally up or down a
hill or steep incline, you should try to drive
straight up or straight down.
Note: Avoid turning on steep slopes or hills.
A danger lies in losing traction, slipping
sideways and possible vehicle roll over.
Whenever driving on a hill, determine
beforehand the route you can use. Do not
drive over the crest of a hill without seeing
what conditions are on the other side. Do
not drive in reverse over a hill without the
aid of an observer.
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Note:
Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Immediately soak up any oil spillage
with an absorbent cloth.
RESETTING THE ENGINE OIL CHANGE
REMINDER
Depending on your cluster, there are two
paths to reset the engine oil change
reminder.
Path 1
1. Press the Menu button on the steering wheel to enter the information display
main menu.
2. Select Settings.
3. Select
Vehicle Maintenance.
4. Select
Oil Life.
5. Press and hold the
OK button until the
system reset confirmation appears. Path 2
1. Press the Menu button on the steering
wheel to enter the information display
main menu.
2. Select
Truck Info.
3. Select
Engine Information.
4. Press and hold the
OK button until the
system reset confirmation appears.
ENGINE OIL CAPACITY AND
SPECIFICATION
For filling information, please refer to the
Capacities and Specifications section of your
owner's manual.
See Engine Oil Capacity
and Specification (page 471).
CHECKING THE COOLANT
When the engine is cold, check the
concentration and level of the coolant at the
intervals listed in the scheduled maintenance
information.
See Scheduled Maintenance
(page 528). Note:
Make sure that the coolant level is
between the minimum and maximum marks
on the coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between
-29°F (-34°C) and -35°F (-37°C).
Coolant concentration should be checked
using a refractometer. We do not recommend
the use of hydrometers or coolant test strips
for measuring coolant concentration.
Adding Coolant WARNING:
Keep your hands and
clothing clear of the cooling fan.
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PREPARING YOUR VEHICLE FOR
STORAGE
If you plan on storing your vehicle for 30
days or more, the following maintenance
recommendations ensures your vehicle stays
in good operating condition.
Under various conditions, long-term storage
may lead to degraded engine performance
or failure unless you use specific precautions
to preserve your vehicle.
General
•
Store all vehicles in a dry, ventilated
place.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and weather damage.
• Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust. •
Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle.
Engine
• Change the engine oil and filter prior to
storage because used engine oil contains
contaminants which may cause engine
damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift through
all the gears while the engine is running. Body
•
Wash your vehicle thoroughly to remove
dirt, grease, oil, tar or mud from exterior
surfaces, rear-wheel housings and the
underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary when
you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with a
light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
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Hybrid Battery Systems
We recommend the following actions for your
vehicle:
•
When storing your vehicle for greater
than 30 days the state of charge should
be approximately 50%. Additionally we
recommend disconnecting the 12V
battery which will reduce system loads
on the HV battery.
12 Volt Battery
• Check and recharge as necessary. Keep
connections clean.
Note: It is necessary to reset memory
features if you disconnect the battery cables.
Brakes
Make sure the brakes and parking brake
release fully.
Note: If you intend on parking your vehicle
for an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so to
reduce the risk of increased corrosion of the
brake discs, brake pads and linings. Tires
•
Maintain recommended air pressure.
Note: If you intend on parking your vehicle
for an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This reduces the risk of corrosion of the
brake discs, brake pads and linings.
REMOVING YOUR VEHICLE FROM
STORAGE
When your vehicle is ready to come out of
storage, do the following:
• We recommend that you change the
engine oil before you use your vehicle
again.
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests. •
Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label.
• Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
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