Disputes submitted to the BBB AUTO LINE
program are usually decided within 40 days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or write
to request a program application. You will
be asked for your name and address, general
information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that needs to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
reviews the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE a Division of BBB National
Programs, Inc.
1676 International Drive, Suite 550
McLean, VA 22102
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
For additional information, refer to the Better
Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. THE MEDIATION AND
ARBITRATION PROGRAM -
CANADA
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straightforward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
541
2022 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202109, First-Printing Customer Information
Autowipers.......................................................114
Adjusting the Sensitivity of the Rain
Sensor.................................................................115
Autowipers Settings.............................................114
What Are Autowipers..........................................114
B
Battery See: Changing the 12V Battery.......................423
Beginning a Voice Interaction..................504
Blind Spot Assist...........................................303 Blind Spot Assist Indicators.............................
304
Blind Spot Assist Limitations...........................303
How Does Blind Spot Assist Work.................303
What Is Blind Spot Assist..................................303
Blind Spot Assist with Trailer Coverage.....................................................306
Blind Spot Assist with Trailer Coverage Indicators..........................................................307
Blind Spot Assist with Trailer Coverage Limitations.......................................................306
How Does Blind Spot Assist with Trailer Coverage Work..............................................306
What Is Blind Spot Assist with Trailer Coverage.........................................................306 Blind Spot Information System
...................311
Blind Spot Information System –
Troubleshooting..............................................315
Blind Spot Information System With Trailer Coverage..........................................................313
Blind Spot Information System Indicators......................................................315
Blind Spot Information System Limitations.....................................................311
Blind Spot Information System Precautions...................................................311
Blind Spot Information System Requirements..............................................312
Blind Spot Information System – Troubleshooting..........................................315
Blind Spot Information System – Information Messages..........................................................315
Blind Spot Information System With Trailer Coverage......................................................313
Blind Spot Information System With Trailer Coverage Limitations.....................................313
Selecting a Trailer................................................314
Setting a Trailer Length......................................313
What Is Blind Spot Information System with Trailer Coverage..............................................313
Bluetooth®.......................................................512 Body Control Module Fuse Box...............408
Accessing the Body Control Module Fuse
Box.....................................................................408
Identifying the Fuses in the Body Control Module Fuse Box...........................................409
Locating the Body Control Module Fuse Box.....................................................................408
Bonnet Lock See: Opening and Closing the Hood.............414
Booster Seats
..................................................48
Brake Fluid Specification...........................234
Brake Over Accelerator..............................233
Brake Precautions........................................233
Brakes.............................................................233 Anti-Lock Braking System................................233
Brakes – Troubleshooting................................234
Brakes – Troubleshooting..........................234 Brakes – Frequently Asked Questions........235
Brakes – Warning Lamps.................................234
Breaking-In.....................................................385
C
Calculating Payload.....................................337
Calculating the Load Limit..........................337
Canceling the Set Speed...........................276
Capacities and Specifications...................469
620
2022 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202109, First-Printing Index
