
Charging
To charge the high-voltage battery:
1. Put the vehicle in park (P).
2.
Press the center right edge of the charge
port door and then release to open the
door.
3. Plug the charging coupler into the charge
port receptacle on your vehicle. Make
sure the button clicks confirming that you
have completely engaged the coupler. Note:
Put your vehicle in park (P) to charge,
and for the charge status indicator to
illuminate.
Note: Pump and fan noise could be present
when charging the high voltage battery. The
pump and fan noise is normal as it circulates
liquid and keeps your high voltage battery
cool while charging. 4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle. The
charge status indicator lights up each
zone alternately from bottom to top and
from bottom to top again. 5. If using a charging station, follow the
instructions on the charge station to
begin the charging process.
The charge status indicator displays how far
along the charge is:
• When the bottom zone is pulsing, the
charge is between 0-20 percent.
• When the bottom zone illuminates and
the next is pulsing, the charge is between
20-40 percent.
• When two zones illuminate and the next
is pulsing, the charge is between 40-60
percent.
• When three zones illuminate and the next
is pulsing, the charge is between 60-80
percent.
• When four zones illuminate and the top
zone is pulsing, the charge is between
80-100 percent.
• When all zones illuminate, the charge is
100 percent.
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Locking the Charging Coupler
Note:
You need a padlock or a combination
lock with a shackle diameter of 0.2 in (5 mm)
or less, and the straight portion of the
shackle of 1.0 in (25.4 mm) of length or more.
1. Insert the lock through the hole in the charging coupler button.
2. Lock the padlock or combination lock. Waiting to Charge Note:
Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.
See SYNC™ 3 (page 507).
Charging may not begin upon plugging in if
you have set up preferred charge times for
this vehicle location. Your vehicle could delay
charging to take advantage of off-peak
electricity rates. Your vehicle optimizes the
charge schedule to be complete by your next
departure time.
When waiting to charge, plugged in and not
currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up all
completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state of
charge is less than 20 percent, none of the
zones light up. Note:
When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present state
of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
Disconnecting the Charging Coupler
1. If you have installed a padlock or combination lock, then remove it.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle. 241
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(If Equipped)E295451 E306678 E295444

ACTION
MODE
RED
BLUE
AMBER
Make sure the outlet is
operational, and the circuit breaker is in the ON posi- tion or try using another outlet. Ensure the
connector is fully inserted
into mobile charger. Ensure the plug is not severelydegraded. If the errorpersists, contact us.
UNPOWERED;
The mobile charger is not powered.
OFF
OFF
OFF
No action required.
CHARGING;
OFF
PULSING
OFF
The mobile charger ischarging.
If you expect the mobile
charger to be charging the vehicle, make sure the
vehicle coupler is properly inserted into the vehicle. Check and adjust your
charging time preferences in the on screen display. If your vehicle is still notcharging, contact us.
STANDBY;
The mobile charger is
powered and ready to
charge. At the current time the mobile charger is not charging the vehicle.
OFF
ON
OFF
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Charge Port
The charge port is between the front
left-hand side door and the front left-hand
wheel well. To open, press the center right
edge of the charge port door, and then
release.
Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
The charge status indicator around the
charge port indicates the charge status of
the high voltage battery in your vehicle. Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
We use the color white as a courtesy light to
help with plugging in and to acknowledge
actions such as plugging in, unplugging or
pressing the charge times button.
Blue is used when you plug the vehicle in
and are either charging or waiting to charge.
Orange indicates charge faults.
Charge Times Button
Use the charge times button to either turn
off or turn on your charge times settings for
this location. Select charge settings on the
home page of your touchscreen or under the
vehicle settings menu to access charge
preferences.
Charging
To charge the high-voltage battery:
1. Put the vehicle in park (P).
2.
Press the center right edge of the charge
port door and then release to open the
door.
3. Plug the charging coupler into the charge
port receptacle on your vehicle. Make
sure the button clicks confirming that you
have completely engaged the coupler.
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Note:
Put your vehicle in park (P) to charge,
and for the charge status indicator to
illuminate.
Note: Pump and fan noise could be present
when charging the high voltage battery. The
pump and fan noise is normal as it circulates
liquid and keeps your high voltage battery
cool while charging. 4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle. The
charge status indicator lights up each
zone alternately from bottom to top and
from bottom to top again. 5. If using a charging station, follow the
instructions on the charge station to
begin the charging process.
Charge Port Indicators
The charge status indicator displays how far
along the charge is:
• When the bottom zone is pulsing, the
charge is between 0-20 percent.
• When the bottom zone illuminates and
the next is pulsing, the charge is between
20-40 percent.
• When two zones illuminate and the next
is pulsing, the charge is between 40-60
percent.
• When three zones illuminate and the next
is pulsing, the charge is between 60-80
percent.
• When four zones illuminate and the top
zone is pulsing, the charge is between
80-100 percent.
• When all zones illuminate, the charge is
100 percent. 80%-100% state of charge.
A.
60%-80% state of charge.
B.
40%-60% state of charge.
C.
20%-40% state of charge.
D.
0%-20% state of charge.
E.
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Note:
When charging stops, the charge
status indicator shows all the completed
zones solidly lit up in a blue color for 30
seconds before turning off. For example, if
charging stops at 70 percent, then the
bottom three zones light up solidly to
indicate a battery charge level of at least 60
percent but less than 80 percent. Charging
stops when complete or when paused due
to preferred charge settings or charge
station actions.
Note: If the charge status indicator does not
light up or pulse after plugging in, please
verify that the charge port light setting is On.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can switch it Off. See charge port light
under vehicle settings on your touchscreen. Note:
You can identify charging faults by the
color orange on the charge status indicator.
Faults can occur within the vehicle charging
system or outside the vehicle, such as with
the charge cord, charge station or electrical
supply. Note:
If the system detects a fault in the
vehicle charging system at any point in a
charge cycle, the entire charge status
indicator lights up solidly in an orange color
for 30 seconds and then turns off. If this
happens, unplug the charging coupler and
then plug it back into the charge port
receptacle. If the problem persists, have your
vehicle checked as soon as possible.
Note: If the system detects a fault outside
the vehicle, such as with the charge station
or charge cord, the entire charge status
indicator flashes continuously for 30 seconds
and then turns off. If this happens, check the
charge cord and the charge station or
electrical supply.
Waiting to Charge Note:
Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences. Charging may not begin upon plugging in if
you have set up preferred charge times for
this vehicle location. Your vehicle could delay
charging to take advantage of off-peak
electricity rates. Your vehicle optimizes the
charge schedule to be complete by your next
departure time.
When waiting to charge, plugged in and not
currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up all
completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state of
charge is less than 20 percent, none of the
zones light up.
Note:
When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present state
of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
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3. Using a tool or the key blade, carefully
remove the access cover.
Note: Do not pull the tether until you are in
the driver seat.
4. Switch the ignition on.
Note: Do not activate the manual park
release when you start the engine.
5. Once in the driver seat, fully press the brake pedal and hold. Do not release.
Pull the orange tether towards the driver
seat until it locks the tether in the
override position. Then leave the tether.
6. Keep the tether extended while in the override position.
7. If done correctly, a message on the instrument cluster displays Park Not
Available, Transmission Not in Park, or
Shift System Fault.
Note: Your vehicle is now out of the park (P)
position and is free to roll.
8. With your foot still fully applied on the brake pedal, disengage the parking
brake. See Electric Parking Brake (page
271). 9. Switch off the ignition.
10. Disconnect the negative battery cable
from the battery.
Note: If your vehicle detects wheel
movement before you disconnect the
battery, the electric parking brake could
apply.
Returning Your Vehicle to Normal Mode
1. Once it is safe to do so, reconnect the negative, black, battery cable to the
battery.
2. Apply the parking brake.
See Electric
Parking Brake (page 271).
Note: If your vehicle detects wheel
movement, the electric parking brake could
apply.
Note: If the vehicle battery runs out of
charge, use an external power source to
apply the parking brake.
3. Fully apply the brake pedal and hold, do
not release. Pull the orange tether
outward toward the driver seat to remove
it from the override position. 4. The cable releases and retracts back to
its original rest position.
5. Stow the manual park release cable tether back inside the instrument panel
dash hole and install the access cover
by pressing it back in position.
6. With your foot fully applied on the brake
pedal, start your vehicle. Confirm that
your vehicle is in the park (P) position and
that the instrument cluster indicates park
(P).
7. If the instrument cluster is not displaying
the park (P) position or there is a
message stating Park Not Available,
Transmission Not In Park, or Shift System
Fault, apply the parking brake before
exiting your vehicle. Contact an
authorized dealer for service.
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Releasing the Electric Parking Brake if
the Vehicle Battery is Running Out of
Charge
Note:
The electric parking brake does not
apply or release if the battery is low or has
no charge.
Connect a booster battery to the vehicle
battery to release the electric parking brake
if the vehicle battery is running out of charge.
See Jump Starting the Vehicle (page 364).
HILL START ASSIST
(IF EQUIPPED) WARNING:
The system does not
replace the parking brake. When you leave
your vehicle, always apply the parking
brake. WARNING: You must remain in your
vehicle when the system turns on. At all
times, you are responsible for controlling
your vehicle, supervising the system and
intervening, if required. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death.
Note: If the engine is revved excessively, or
if a malfunction is detected, the system turns
off.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system is active, your vehicle will
remain stationary on the slope for two to
three seconds after you release the brake
pedal. This allows you time to move your
foot from the brake to the accelerator pedal.
The brakes release automatically when the
engine has sufficient torque to prevent your
vehicle from rolling down the grade. This is
an advantage when pulling away on a slope,
for example from a car park ramp, traffic
lights or when reversing uphill into a parking
space. The system will activate automatically on any
slope that will cause significant vehicle
rollback. For vehicles with a manual
transmission, you can switch this feature off
using the information display.
See
Information Displays (page 136). The system
will remain on or off depending on how it
was last set.
Note: There is no warning lamp to indicate
the system is either on or off.
Note: If your vehicle is equipped with Auto
Hold, Hill Start Assist is not available while
Auto Hold is active.
Using Hill Start Assist
1. Bring your vehicle to a complete standstill. Keep the brake pedal pressed
and select a forward gear, for example,
drive (D) or first (1) when facing uphill or
reverse (R) when facing downhill.
2. If the sensors detect that your vehicle is on a slope, the system will activate
automatically.
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