Recreational Towing - All-Wheel and
Four-Wheel Drive Vehicles (If Equipped)
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could occur.
We recommend towing your vehicle with all
four wheels off the ground, such as when
using a car-hauling trailer. Otherwise, you
cannot recreational tow your vehicle. TOWING THE VEHICLE ON FOUR
WHEELS - PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV),
AUTOMATIC TRANSMISSION –
HF45
Emergency Towing
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle transport
trailer, it can be flat-towed with all wheels on
the ground, regardless of the powertrain and
transmission configuration, under the
following conditions:
•
Your vehicle is facing forward for towing
in a forward direction.
• You switch
Neutral Tow on.
• You release the parking brake.
• You switch welcome lighting off.
See
Welcome Lighting (page 110).
• Maximum speed is
35 mph (55 km/h).
• Maximum distance is
50 mi (80 km). Switching
Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering wheel to enter the instrument cluster
display main menu.
3. Select
Settings.
4. Select
Neutral Tow.
5. Follow the instructions on the information
display.
6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note: Failure to follow these instructions
could result in damage to the transmission.
Note: Switching neutral tow on requires
battery power.
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 169).
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Switching Neutral Tow Off
1. Switch your vehicle on in accessory mode.
2. Fully press the brake pedal.
3. Shift into park (P).
Note: Switch welcome lighting on to
reactivate it.
See Welcome Lighting (page
110).
Recreational Towing
Follow these guidelines if you have a need
for recreational towing. An example of
recreational towing is towing your vehicle
behind a motorhome. These guidelines
ensure that you do not damage the
transmission.
If you have a front-wheel drive vehicle, you
can tow with the front wheels off the ground
by using a tow dolly. If you have an all-wheel
drive vehicle, you can tow with all four
wheels off the ground using a vehicle
transport trailer. If you are using a tow dolly
or a vehicle transport trailer, follow the
instruction specified by the equipment
provider. Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 169).
You can tow your vehicle with all four wheels
on the ground under the following
conditions:
• Your vehicle is facing forward for towing
in a forward direction.
• You switch
Neutral Tow on.
• You release the parking brake.
• You switch welcome lighting off.
See
Welcome Lighting (page 110).
• You do not exceed
70 mph (113 km/h).
Switching
Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering wheel to enter the information display
main menu.
3. Select
Settings.
4. Select
Neutral Tow. 5.
Follow the instructions on the information
display.
6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note: Failure to follow these instructions
could result in damage to the transmission.
Note: Switching on neutral tow mode
requires battery power.
Note: If the parking brake is applied, a
message appears in the instrument cluster
display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run for
a few minutes at the beginning of each day,
and every six hours or fewer. With the engine
running and your foot on the brake, shift into
drive (D) and then into reverse (R) before
shifting back into neutral (N). Before
continuing to tow, re-enable neutral tow.
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BREAKING-IN
Your vehicle requires a break-in period. For
the first 1,000 mi (1,600 km), avoid driving at
high speeds, heavy braking, aggressive
shifting or using your vehicle to tow. During
this time, your vehicle may exhibit some
unusual driving characteristics.
DRIVING ECONOMICALLY
The following helps to improve fuel
consumption:
•
Drive smoothly, accelerate gently and
anticipate the road ahead to avoid heavy
braking.
• Regularly check your tire pressures and
make sure that they are inflated to the
correct pressure.
• Follow the recommended maintenance
schedule and carry out the
recommended checks.
• Plan your journey and check the traffic
before you set off. It is more efficient to
combine errands into a single trip
whenever possible. •
Avoid idling the engine in cold weather
or for extended periods. Start the engine
only when you are ready to set off.
• Do not carry unnecessary weight in your
vehicle as extra weight wastes fuel.
• Do not add unnecessary accessories to
the exterior of your vehicle, for example
running boards. If you use a roof rack,
remember to fold it down or remove it
when not in use.
• Do not shift into neutral when you are
braking or when your vehicle is slowing
down.
• Shut all windows when driving at high
speeds.
• Switch off all electric systems when not
in use, for example air conditioning. Make
sure that you unplug any accessories
from the auxiliary power points when not
in use. DRIVING THROUGH SHALLOW
WATER WARNING: Do not attempt to cross
a deep or flowing body of water. Failure to
follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
Note: Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
Before driving through standing water, check
the depth. Never drive through water that is
higher than the bottom of the front rocker
area of your vehicle.
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vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first
18,000 mi (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time). In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator considers the testimony provided
and makes a decision after the hearing.
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Protected Component
Fuse Rating
Fuse Location
Not used.
—
16
Heated wiper park.
15 A
17
Air conditioning clutch.
10 A
18
Not used.
—
19
DC/DC converter (hybrid).
5 A
20
Battery charge control module (hybrid).
10 A
21
Not used (spare).
5 A
22
Charge port light ring (hybrid).
5 A
23
Battery electronic control module (hybrid).
5 A
24
Left-hand enhanced exterior lighting module.
25 A
25
Right-hand enhanced exterior lighting module.
25 A
26
Powertrain control module (hybrid).
5 A
27
Anti-lock brake system module.
10 A
28
Powertrain control module.
10 A
29
Electronic stability control.
10 A
30
Transmission oil pump.
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If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs, your vehicle still operates,
however:
•
Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you can
re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. When Fail-Safe Mode Is Activated WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury. Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend that
you contact your roadside assistance
service provider.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
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Engine Coolant Temperature
Management (If Equipped)
WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display. You may notice a reduction in vehicle speed
caused by reduced engine power in order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to stop your vehicle. You can
continue to drive.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1.
Stop your vehicle as soon as it is safe to
do so. Fully apply the parking brake, shift
into park (P) or neutral (N). 2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after several
minutes, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
The automatic transmission does not have
a transmission fluid dipstick.
The automatic transmission does not
consume fluid. However, the fluid level
should be checked if the transmission is not
working properly, for example if the
transmission slips or shifts slowly or if you
notice some sign of fluid leakage.
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Battery Management System (If Equipped)
The system monitors battery conditions and
takes actions to extend battery life. If
excessive battery drain is detected, the
system temporarily disables some electrical
systems to protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
display to alert you that battery protection
actions are active. This message is only for
notification that an action is taking place, and
not intended to indicate an electrical problem
or that the battery requires replacement. After battery replacement, or in some cases
after charging the battery with an external
charger, the battery management system
requires eight hours of vehicle sleep time to
relearn the battery state of charge. During
this time, your vehicle must remain fully
locked with the ignition switched off.
Note:
Prior to relearning the battery state of
charge, the battery management system
may temporarily disable some electrical
systems.
Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle. Remove and Reinstall the Battery
Install a battery approved for use by our
specifications.
See Capacities and
Specifications (page 461).
To disconnect or remove the battery, do the
following:
1. Apply the parking brake and switch the ignition off.
2. Switch all electrical equipment off, for example lights and radio.
3. Wait a minimum of two minutes before disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow the system to
store diagnostic and adaptive tables.
Disconnecting the battery without waiting
can cause damage not covered by the
vehicle warranty.
4. Disconnect the negative battery cable terminal.
5. Disconnect the positive battery cable terminal.
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