GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following could cause a decrease
in operating range:
•
Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones, battery
chargers and alarm systems. If the
frequencies are jammed, you will not be able
to use your remote control. You can lock and
unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage. Intelligent Access
(If Equipped)
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 65).
REMOTE CONTROL
Passive Key
Note: You may not be able to shift out of
park (P) unless the passive key is inside your
vehicle.
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Details
Message
Displays during spare key programming when you have not programmed enough keys.
Not Enough Keys Learned
Displays when the key battery is low. Change the battery as soon as possible.
Key Battery Low Replace Soon
Displays when you switch the vehicle off.
Vehicle Switched Off
Lane Keeping System Details
Message
The system has malfunctioned. Have the system checked as soon as possible.
Lane Keeping Sys. Malfunction Service
Required
The system detects a condition and temporarily disables the front camera\
. Check to makesure the area around the camera is clean and free of objects.
Front Camera Temporarily Not Available
Clean the windshield to improve visibility and allow the front camera to\
properly operate.
Front Camera Low Visibility Clean Screen
The system has malfunctioned. Have the system checked as soon as possible.
Front Camera Malfunction Service Required
The system requests that you keep your hands on the steering wheel.
Keep Hands on Steering Wheel
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If the instrument cluster is
equipped with a grey
Auto-Start-Stop indicator light, it is
illuminated when automatic engine stop is
not available due to one of the above noted
conditions not being met.
Automatic Engine Restart
Any of the following conditions will result in
an automatic restart of the engine:
• Your foot is removed from the brake
pedal.
• You press the accelerator pedal.
• You press the accelerator and the brake
pedal at the same time.
• The driver safety belt becomes
unfastened or the driver door is ajar.
• Your vehicle is moving.
• The interior compartment does not meet
customer comfort when air conditioning
or heat is on.
• Fogging of the windows could occur and
the air conditioning is on. •
The battery is not within optimal
operating conditions.
• The maximum engine off time is
exceeded.
• When you press the Auto-Start-Stop
button while the engine is stopped
automatically.
• The heated windshield is turned on.
Any of the following conditions may result in
an automatic restart of the engine:
• The blower fan speed is increased or the
climate control temperature is changed.
• An electrical accessory is turned on or
plugged in. Disabling Auto-Start-Stop Press the button on the instrument panel to
access the Auto-Start-Stop feature on the
touchscreen. Use the touchscreen to
deactivate the feature. Deactivating the
feature lasts only 1 key cycle. Use the
touchscreen to restore Auto-Start-Stop
function.
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HYBRID VEHICLE OPERATION -
HYBRID ELECTRIC VEHICLE (HEV)
This hybrid vehicle combines electric and
gasoline propulsion to provide breakthrough
performance and improved efficiency.
Familiarizing yourself with these unique
characteristics provides an optimal driving
experience from your vehicle.
Starting
When you start your vehicle, a
green READY indicator light
appears in the instrument cluster
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to be
ready to drive without requiring the gas
engine to be running. The indicator remains
on when your vehicle is on, whether the engine is running or not, to indicate your
vehicle is capable of movement using the
electric motor, gas engine or both. Typically,
the engine does not start unless the vehicle
is cold, a climate control change is requested
or you press the accelerator pedal.
Driving
The gas engine automatically starts and
stops to provide power when needed and
to save fuel when not needed. When
coasting at low speeds, coming to a stop, or
standing, the gas engine normally shuts
down and your vehicle operates in
electric-only mode.
Conditions that may cause the engine to start
up or remain running include:
•
Considerable vehicle acceleration.
• Climbing a hill.
• Charge level of high voltage battery is
low.
• High or low outside temperatures in
order to provide system heating or
cooling. •
Engine not warm enough to provide
passenger requested cabin temperature.
• Towing a trailer.
• Selectable drive modes: Certain
selectable drive modes may cause the
engine to run. See What Is Drive Mode
Control (page 337).
• Live in Drive: Use of the paddle shifters
while in drive (D) may cause the engine
to run.
See Automatic Transmission
(page 261).
Stopping
The gas engine may shut off to conserve fuel
as you come to a stop. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation
The engine and electric motor together
propel the vehicle through the automatic
transmission. This is normal hybrid operating
and helps deliver fuel efficiency and
performance.
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Note:
Cold temperatures affect the engine
warm up time and the low engine use mode
could operate more frequently. Note:
An oil change is not required but gives
you the option of not running a low engine
use cycle. Resetting the oil life monitoring
system suspends the low engine use mode.
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS Answer
Question
The high voltage battery is electrically isolated from the rest of the
vehicle when the key is off. When you switch the key on, high voltage contactors inside the battery close to make the electricity available
to the motor and generator and enable the vehicle to drive. The clicks
are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo area when I first turn the
key in the ignition?
The vehicle's computer determines if you require an engine start atkey-on. Silent key start starts the engine if it is necessary for cabin heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at key-on?
There are several reasons the engine stays on for an extended amountof time when you first start it. One common reason is to make sure
that the emissions components are warm enough to minimize tailpipe emissions. As the climate gets cooler, this engine-on time extends.
Why does it take a long time before the engine shuts down?
The engine turns on above this speed to protect the transmissionhardware.
Why does my engine never shut down above 85 mph (137 km/h)?
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ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln offers a complimentary
roadside assistance program. This program
is separate from the New Vehicle Limited
Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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