Page 369 of 468

3677-2. Steps to take in an emergency
7
When trouble arises
Type BJack handle
Wheel lock key
* (if equipped)
Jack
Spare tire
Wheel nut wrench
*: Documentation relating to the wheel lock key, such as the registration and I.D. card, is inside the glove box.
A
B
C
D
E
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause
the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with
this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do
not use other tire jacks for replacing
tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under
the vehicle while it is supported by the
jack.
●Do not start the engine or drive the
vehicle while the vehicle is supported
by the jack.
●Do not raise the vehicle while some-
one is inside.
●When raising the vehicle, do not put an
object on or under the jack.
Page 370 of 468

3687-2. Steps to take in an emergency
When replacing tires on a vehicle with
wheel lock nuts, use the following pro-
cedures to remove and install the
wheel lock nuts. The wheel lock key is
stored in the tray inside the luggage
compartment. Always return the wheel
lock key to its original position after
use, so that it does not get lost.
■Removal
For ease of removal, the wheel lock nut
should always be the first one loos-
ened.
1 Place the wheel lock key on top of
the wheel lock nut, turning until the
wheel lock key and wheel lock nut
patterns engage.
2 Place the wheel nut wrench on the
wheel lock key, and while applying
pressure on the wheel lock key,
loosen the wheel lock nut.
■Installation
For ease of installation, the wheel lock
nut should always be the last one tight-
ened.
1 By hand, Install a wheel lock nut on
the wheel to be installed.
2 Place the wheel lock key on top of
the wheel lock nut, turning until the
wheel lock key and wheel lock nut
patterns engage.
3 Place the wheel nut wrench on the
wheel lock key, and while applying
pressure on the wheel lock key,
tighten the wheel lock nut to the
recommended torque.
1 Open the trunk.
2 Pull the lever upwards when lifting
the luggage mat up.WARNING
●Do not raise the vehicle to a height
greater than that required to replace
the tire.
●Use a jack stand if it is necessary to get
under the vehicle.
●When lowering the vehicle, make sure
that there is no-one near the vehicle. If
there are people nearby, warn them
vocally before lowering.
Wheel lock nut (if equipped)
NOTICE
Do not use an impact wrench. Using an
impact wrench may cause permanent
damage to wheel lock nut and wheel lock
key. If in doubt about wheel lock applica-
tion, contact your Lexus dealer.
Taking out the jack
Page 376 of 468

3747-2. Steps to take in an emergency
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.378)
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.169)
The engine may be flooded.
Try to restart the engine again fol-
lowing correct starting procedures.
( P.144)
There may be a malfunction in the
engine immobilizer system.
( P.59)
There may be a malfunction in the
steering lock system.
One of the following may be the cause
of the problem:
The battery may be discharged. (
P.379)
The battery terminal connections
may be loose or corroded.
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine.
One of the following may be the cause
of the problem:
One or both of the battery terminals
may be disconnected.
The battery may be discharged.
( P.379)
There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally:
If the engine will not start
If the engine will not start even
though correct starting procedures
are being followed ( P.144), con-
sider each of the following points:
The engine will not start even
though the starter motor oper-
ates normally.
The starter motor turns over
slowly, the inter ior lights and
headlights are di m, or the horn
does not sound or sounds at a low
volume.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and
headlights do not turn on, or the
horn does not sound.
Starting the engine in an emer-
gency
Page 377 of 468

3757-2. Steps to take in an emergency
7
When trouble arises
1Press the parking brake switch to
check that the parking brake is set.
( P.154)
Parking brake indicator will come on.
2 Shift the shift lever to P.
3 Turn the engine switch to ACCES-
SORY mode.
4 Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus dealer immediately with
all remaining electronic keys and the
card key (if equipped) that were pro-
vided with your vehicle.
Page 378 of 468

3767-2. Steps to take in an emergency
Remove the cover inside the trunk and
pull the lever.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at
your Lexus dealer. If it is off, turn the func-
tion on.
●Check if battery-saving mode is set. If it is
set, cancel the function. (P.109)
Use the mechanical key ( P.94) in
order to perform the following opera-
tions:
If the fuel fi ller door cannot
be opened
If the fuel filler door opener switch
cannot be operated, the following
procedure can be used to open the
fuel filler door.
Opening the fuel filler door
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.109) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk ca n be opened and
the engine can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle (includ-
ing the card key) to your Lexus dealer as
soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions
Page 379 of 468
3777-2. Steps to take in an emergency
7
When trouble arises
■Unlocking the door
1 Pull the driver’s door handle and
insert the mechanical key.
2 Unlock the door.
3 Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1 With the door open, push down the
inside lock button.
2 Close the door.
■Opening the trunk
Turn the mechanical key clockwise to open.
■Key linked functions
1 Closes the windows and the moon roof
*
or panoramic moon roof
* (turn and
hold)
2 Opens the windows and the moon roof
*
or panoramic moon roof
* (turn and
hold)
These settings must be customized at your
Lexus dealer.
*: If equipped
Page 380 of 468

3787-2. Steps to take in an emergency
1Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of
the electronic key to the engine
switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the engine switch will turn to
ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display. 4
Press the engine switch shortly and
firmly.
In the event that the engine still cannot
be started, contact your Lexus dealer.
■Stopping the engine
Set the parking brake, shift the shift lever to
P and press the engine switch as you nor-
mally do when stopping the engine.
■Electronic key battery
As the above procedure is a temporary
measure, it is recommended that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.333)
■Alarm (for Canada)
Using the mechanical key to lock the doors
will not set the alarm system.
If a door is unlocked using the mechanical
key when the alarm system is set, the alarm
may be triggered.
■Changing engine switch modes
Release the brake pedal and press the
engine switch in step 3 above.
The engine does not start and modes will be
changed each time the switch is pressed.
( P.147)
WARNING
■When using the mechanical key and
operating the power windows or
moon roof (if equipped) or panoramic
moon roof (if equipped)
Operate the power window, moon roof
or panoramic moon roof after checking
to make sure that there is no possibility of
any passenger having any of their body
parts caught in the window, moon roof or
panoramic moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window, moon roof or pan-
oramic moon roof.
Starting the engine
Page 381 of 468

3797-2. Steps to take in an emergency
7
When trouble arises
If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.1
Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.61)
2 Open the hood. ( P.310)
3 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cable to on the second vehicle.
Then, connect a negative cable clamp to on the second vehicle and con-
nect the clamp at the other end of the negative cable to .
2GR-FKS engine
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the battery and any mov-
If the battery is discharged
The following procedures may be
used to start the engine if the bat-
tery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the engine
A
B
C
D
A
B
C
D