2022 LEXUS ES350 Owners Manual

343
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 344
If your vehicle has to be stopped in an emergency ..................... 344
If the vehicle is submerged or water on the road is rising .. 345
7-2. Steps to take in an emergency
If your vehicle needs to be towed........................................................ 347
If you think something is wrong ........................................................ 349
Fuel pump shut off system ..... 350
If a warning light turns on or a warning buzzer sounds ........ 351
If a warning message is displayed ......................................................... 361
If you have a flat tire.................. 365
If the engine will not start ....... 374
If you lose your keys ................. 375
If the fuel filler door cannot be opened........................................ 376
If the electronic key does not operate properly .................... 376
If the battery is discharged .... 379
If your vehicle overheats ........ 382
If the vehicle becomes stuck 385

3447-1. Essential information
7-1.Essential information
Press the switch to flash all of the turn
signal lights.
To turn them off, press the switch once
again.
■Emergency flashers
●If the emergency flashers are used for a
long time while the engine is not running,
the battery may discharge.
●If any of the SRS airbags deploy (inflate)
or in the event of a strong rear impact, the
emergency flashers will turn on automati-
cally.
The emergency flashers will turn off auto-
matically after operating for approxi-
mately 20 minutes. To manually turn the
emergency flashers off, press the switch
twice.
(The emergency flashers may not turn on
automatically depending on the force of
the impact and conditions of the colli-
sion.)
1Steadily step on the brake pedal
with both feet and firmly depress it.
Do not pump the brake pedal repeatedly
as this will increase the effort required to
slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the vehi-
cle in a safe place by the road.
4 Stop the engine.
If the shift lever cannot be shifted to
N
3 Keep depressing the brake pedal
with both feet to reduce vehicle
speed as much as possible.
4 To stop the engine, press and hold
the engine switch for 2 consecutive
Emergency flashers
The emergency flashers are used to
warn other drivers when the vehi-
cle has to be stopped in the road
due to a breakdown, etc.
Operating instructions
If your vehicl e has to be
stopped in an emergency
Only in an emergency, such as if it
becomes impossible to stop the
vehicle in the normal way, stop the
vehicle using the following proce-
dure:
Stopping the vehicle

3457-1. Essential information
7
When trouble arises
seconds or more, or press it briefly
3 times or more in succession.
5 Stop the vehicle in a safe place by
the road.
If the door can be opened, open the
door and exit the vehicle.
 If the door can not be opened, open
the window using the power win-
dow switch and ensure an escape
route.
 If the window can be opened, exit
the vehicle through the window.
 If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle and then
open the door after waiting for the
rising water to enter the vehicle, and
exit the vehicle. When the outside
water level exceeds half the height
of the door, the door cannot be
opened from the inside due to water
pressure.
■Water level exceeds the floor
When the water level exceeds the floor and
WARNING
■If the engine has to be turned off while
driving
Power assist for the brakes and steering
wheel will be lost, making the brake
pedal harder to depress and the steering
wheel heavier to turn. Decelerate as
much as possible before turning off the
engine.
If the vehicle is submerged
or water on the road is rising
This vehicle is not designed to be
able to drive on roads that are
deeply flooded with water. Do not
drive on roads where the roads may
be submerged or the water may be
rising. It is dangerous to remain in
the vehicle, if it anticipated that the
vehicle will be flooded or set a drift.
Remain calm and follow the follow-
ing.

3467-1. Essential information
time has passed, the electrical equipment
will get damaged, the power windows will
not operate, the engine will stop, and the
vehicle may not be able to get moving.
■Using an emergency escape hammer*1
Laminated glass*2 is used in the windshield
and the windows on this vehicle. Laminated
glass cannot be shattered with an emer-
gency hammer
*1.
*1
: Contact your Lexus dealer or aftermarket accessory manufacturer for
further information about an emergency
hammer.
*2: If equipped
■How to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets of
glass pasted together.
Laminated glass
Tempered glass
WARNING
■Caution while driving
Do not drive on roads where the roads
may be submerged or the water may be
rising. Otherwise the vehicle may be
damaged and cannot move, as well as
become flooded and set a drift, which
may lead to death.
A
B

3477-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal
sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.155)
From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicl e needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truckWARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.

3487-2. Steps to take in an emergency
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the engine switch off.
WARNING
■When towing the vehicle
2WD models
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related
parts may be damaged, the vehicle may
fly off the truck.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechan ism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
NOTICE
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.

3497-2. Steps to take in an emergency
7
When trouble arises
Fluid leaks under the vehicle.
(Water dripping from the air condi-
tioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
continually points higher than nor-
mal.
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the engine
 Engine missing, stumbling or run-
ning roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking
NOTICE
■Recreational towing (behind motor
home, etc.) (AWD models)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the
Dynamic Torque Control AWD system
and transmission. ( P.143)
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms

3507-2. Steps to take in an emergency
Vehicle pulls heavily to one side
when driving on a level road
 Loss of brake effectiveness, spongy
feeling, pedal almost touches the
floor
Follow the procedure below to restart
the engine after the system is activated.
1Turn the engine switch to ACCES-
SORY mode or turn it off.
2 Restart the engine.Fuel pump shut off system
To minimize the risk of fuel leakage
when the engine stalls or when an
airbag inflates upon collision, the
fuel pump shut off system stops the
supply of fuel to the engine.
Restarting the engine
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the
ground, the fuel system has been dam-
aged and is in need of repair. Do not
restart the engine.