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3617-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
The vehicle makes an abnormal
sound.
From the front Release the parking brake.
Turn automatic mode off. (
P.160)
From the rear
Use a towing dolly under the front
wheels.
If your vehicl e needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
QWhen towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
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3627-2. Steps to take in an emergency
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method.
In order to suppress vehicle movement
during transportation, set the parking
brake and turn the power switch off.
Fluid leaks under the vehicle.
(Water dripping from the air condi-
tioning after use is normal.)
Flat-looking tires or uneven tire
wear
Engine coolant temperature gauge
continually points higher than nor-
mal.
Changes in exhaust sound
Excessive tire squeal when corner-
ing
Strange noises related to the sus-
pension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or run-
ning roughly
Appreciable loss of power
Vehicle pulls heavily to one side
when braking
NOTICE
QTo prevent damage to the vehicle
when towing using a wheel-lift type
truck
ODo not tow the vehicle from the rear
when the power switch is off. The
steering lock mechan ism is not strong
enough to hold the front wheels
straight.
OWhen raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
QTowing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
NOTICE
QTo prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms
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3637-2. Steps to take in an emergency
7
When trouble arises
Vehicle pulls heavily to one side
when driving on a level road
Loss of brake effectiveness, spongy
feeling, pedal almost touches the
floor
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