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Nothing in this warranty should be construed as requiring
defective parts to be replaced with parts of a different type or
design than the original part, so long as the vehicle functions
properly with the replacement part. Moreover, Ford and its
authorized dealers are entitled to a reasonable time and a
reasonable number of attempts within which to diagnose and
repair any defect covered by this warranty.
In certain instances, Ford may authorize repairs at other than
Ford dealer facilities.
Two separate warranties apply to tires on your new vehicle. The
New Vehicle Limited Warranty covers tire defects in factory
supplied material or workmanship for 100% of labor costs and
on a pro rata adjustment basis for parts. (See the reimbursement
schedule below).
For vehicles within the New Vehicle Limited Warranty time in
service and mileage coverage period, defective tires will be
replaced on a pro rata adjustment basis according to the
following mileage-based Reimbursement Schedule:
MILES DRIVENPERCENT OF PARTS COVERED BY FORD
1-12,000 100%
12,001-24,000 60%
24,001-36,000 30%
The tire manufacturer also provides you with a separate tire
warranty that may extend beyond the New Vehicle Limited
Warranty coverage. You will find the manufacturer’s tire warranty
with the owner literature supplied with your vehicle. You have the
option of having a tire warranty repair performed by the tire
manufacturer’s authorized service center. If you go to a tire
service center for a repair covered by the New Vehicle Limited
Warranty, you may be charged a prorated amount for wear or
other charges. If so, you should present your paid invoice
detailing the nature of the charges to any Ford Motor Company
dealership for refund consideration. When making warranty
repairs on your vehicle, the dealer will use Ford or Motorcraft
parts or remanufactured or other parts that are authorized by
Ford. In certain instances, Ford may authorize repairs at other
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(Plug-InVehicles only) - The New Vehicle Limited Warranty
does not cover: damage to the 120V convenience cord caused
by misuse of the cord. Always use the convenience cord in a
manner that conforms to the directions found in the Owner’s
Manual.
Damage Caused by Alteration or Modification
The New Vehicle Limited Warranty does not cover any damage
caused by:
• alterations or modifications of the vehicle, including the body,chassis, electronics or their components, after the vehicle
leaves the control of Ford Motor Company
• tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for
example, but not limited to exhaust and intake systems)
• the installation or use of a non-Ford Motor Company part or software (other than a certified emissions part or software) or
any part or software (Ford or non-Ford) designed for off-road
use only installed after the vehicle leaves the control of Ford
Motor Company, if the installed part fails or causes a Ford part
to fail. Examples include, but are not limited to lift kits,
oversized tires, roll bars, cellular phones, alarm systems,
automatic starting systems and performance-enhancing
powertrain components or software and performance “chips”.
Your vehicle may allow, enable or facilitate the use of certain
non-Ford Motor Company software. Ford is not responsible for
the functionality of such software. Ford may disallow,
discontinue or modify your ability to use such software at any
time without prior notification or incurring any warranty or
other obligation. Non-Ford Motor Company software may be
governed by End User License Agreement or warranty provided
by the software provider. For Ford Motor Company software
see End User License Agreement found in the Owner Manual.
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Tire Wear or Damage
The New Vehicle Limited Warranty does not cover normal wear or
worn out tires. Tires will not be replaced (unless required by a
warranty repair) for wear or damage including:
• tire damage from road hazard such as cuts, snags, bruises,bulges, puncture, and impact breaks
• tire damage due to under or over inflation, tire chain use, racing, spinning (as when stuck in snow or mud), improper mounting
or dismounting, or tire repair
Other Items or Conditions Not Covered
The New Vehicle Limited Warranty does not cover:
• vehicles that have had the odometer disconnected, altered, or inoperative for an extended period of time with the result that
the actual mileage cannot be determined
• vehicles that have ever been labeled or branded as dismantled, fire, flood, junk, rebuilt, reconstructed, or salvaged; this will void
the New Vehicle Limited Warranty
• vehicles that have been determined to be a total loss by an insurance company; this will void the New Vehicle Limited
Warranty
• converted ambulances that are not equipped with the Ford Ambulance Prep Package, see important information about
ambulance conversions (page 47)
• aftermarket parts or components, sometimes installed by Ford Motor Company or an authorized Ford dealership, may not be
covered by the New Vehicle Limited Warranty. Any damage
caused to Ford components due to the failure of aftermarket
parts (other than a certified emissions part) is not covered.
• high-voltage battery replacement due to improper vehicle storage. Refer to the Owner’s Manual for the proper ways your
vehicle’s battery must be maintained in the event the vehicle is
not driven or is stored for an extended period of time.
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