Page 9 of 55
2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
Your Ford Motor Company dealer is available to assist you with
all your automotive needs. Please follow the procedures outlined
on the front page of this booklet.
In addition, if you are an eligible U.S. owner, you may use - at no
cost - the services of the BBB AUTO LINE program. For details,
see Better Business Bureau (BBB) AUTO LINE program, page 44
or call 1-800-955-5100.
KNOW WHEN YOUR WARRANTY BEGINS
YourWarranty Start Date is the day you take delivery of your
new vehicle or the day it is first put into service (for example, as a
dealer demonstrator), whichever occurs first.
CHECK YOUR VEHICLE
We try to check vehicles carefully at the assembly plant and the
dealership, and we usually correct any damage to paint, sheet
metal, upholstery, or other appearance items. But occasionally
something may slip past us, and a customer may find that a
vehicle was damaged before he or she took delivery. If you see
any damage when you receive your vehicle, notify your dealership
within one week.
MAINTAIN YOUR VEHICLE PROPERLY
Your glove compartment contains an Owner’s Manualwhich
indicates the scheduled maintenance required for your vehicle.
Proper maintenance guards against major repair expenses
resulting from neglect or inadequate maintenance, may help
increase the value you receive when you sell or trade your vehicle,
and is important in allowing your vehicle to comply with
applicable emissions standards.
2
Page 10 of 55
It is your responsibility to make sure that all of the scheduled
maintenance is performed and that the materials used meet Ford
engineering specifications. Failure to perform scheduled
maintenance as specified in the Owner’s Manual will invalidate
warranty coverage on parts affected by the lack of maintenance.
Make sure that receipts for completed maintenance work are
retained with the vehicle.
Your Ford or Lincoln dealership, or Ford or Lincoln Quality Care
Service Center, has factory-trained technicians who can perform
the required maintenance using genuine Ford parts. The
dealership looks forward to meeting your every service need to
maximize your satisfaction with your vehicle.
WHO PAYS FOR WARRANTY REPAIRS?
You will not be charged for repairs covered by any applicable
warranty during the stated coverage periods, unless specifically
stated elsewhere in this guide.
Some states have mandated alternate time coverage periods for
parts of your vehicle (e.g. seatbelts).
Some states and/or local governments may require a tax on a
portion of warranty repairs. Where applicable law allows, the tax
must be paid by you, the owner of the vehicle.
During the Bumper to Bumper Warranty period, dealers may
receive instructions to provide no-cost, service-type
improvements - not originally included in your Owner’s Manual -
intended to increase your overall satisfaction with your vehicle.
Sometimes Ford may offer a special adjustment program to pay
all or part of the cost of certain repairs beyond the terms of the
applicable warranty. Check with your dealer or call
1-800-392-3673 to learn whether any adjustment program is
applicable to your vehicle. Please have your vehicle identification
number available.3
Page 11 of 55
DO WARRANTIES APPLY IN OTHER COUNTRIES?
TheNew Vehicle Limited Warranty and theEmissions
Warranties described in this booklet apply to your vehicle if:
• it was originally purchased through the Ford Export Operations Military Sales Program; or
• it was originally sold or leased by Ford Motor Company or one of its dealers in the United States or U.S. Territories, and it was
originally registered/licensed and operated in the United
States, U.S. Territories, or Canada.
If you meet either of these two requirements, you do have
warranty coverage when you travel with this vehicle outside the
United States, U.S. Territories, or Canada. In some cases,
however, you may have to pay the servicing Ford dealer in a
foreign country or U.S. Territory for a repair that is covered under
the U.S. warranty. If this happens, be sure to save the paid repair
order or invoice. You should present this document to a U.S. Ford
Motor Company dealer for warranty refund consideration. Refer
to www.Ford.com for additional customer assistance reference
information.
4
Page 12 of 55
3. The New Vehicle Limited Warranty for your2022-model vehicle
LIMITATIONS AND DISCLAIMERS
All of the warranties in this booklet are subject to the following
limitations and disclaimers:
The warranties in this booklet are the only express warranties
applicable to your vehicle. Ford does not assume or authorize
anyone to assume for it any other obligation or liability in
connection with your vehicle or these warranties. No person,
including Ford employees or dealers, may modify or waive any
part of these warranties.
Ford and its dealers reserve the right to make changes in or
additions to vehicles built or sold by them at any time without
incurring any obligation to make the same or similar changes
or additions to vehicles previously built or sold.
Ford and its dealers also reserve the right to provide
post-warranty repairs, conduct recalls, or extend the warranty
coverage period for certain vehicles or vehicle populations, at
the sole discretion of Ford. The fact that Ford has provided
such measures to a particular vehicle or vehicle population in
no way obligates Ford to provide similar accommodations to
other owners of similar vehicles.
As a condition of these warranties, you are responsible for
properly using, maintaining, and caring for your vehicle as
outlined in your Owner’s Manual. Ford recommends that you
maintain copies of all maintenance records and receipts for
review by Ford.
5
Page 13 of 55
Ford and your dealer are not responsible for any time or income
that you lose, any inconvenience you might be caused, the loss
of your transportation or use of your vehicle, the cost of rental
vehicles, fuel, telephone, travel, meals, or lodging, the loss of
personal or commercial property, the loss of revenue, or for any
other incidental or consequential damages you may have.
Punitive, exemplary, or multiple damages may not be
recovered unless applicable law prohibits their disclaimer.
You may not bring any warranty-related claim as a class
representative, a private attorney general, a member of a class
of claimants or in any other representative capacity.
Ford shall not be liable for any damages caused by delay in
delivery or furnishing of any products and/or services.
You may have some implied warranties. For example, you may
have an implied warranty of merchantability (that the car or
light truck is reasonably fit for the general purpose for which it
was sold) or an implied warranty of fitness for a particular
purpose (that the car or light truck is suitable for your special
purposes), if a special purpose was specifically disclosed to
Ford itself not merely to the dealer before your purchase, and
Ford itself not just the dealer told you the vehicle would be
suitable for that purpose.
These implied warranties are limited, to the extent allowed by
law, to the time period covered by the written warranties, or to
the applicable time period provided by state law, whichever
period is shorter.DISCLAIMER OF IMPLIED WARRANTIES FOR BUSINESS
AND RACING USE
*** Ford disclaims all implied warranties if the vehicle is used
for business or commercial purposes. ***
*** Ford disclaims the implied warranty of fitness for a
particular purpose if your vehicle is used for racing, even if the
vehicle is equipped for racing. ***
6
Page 14 of 55
The warranties contained in this booklet and all questions
regarding their enforceability and interpretation are governed
by the law of the state in which you purchased your Ford
vehicle. Some states do not allow Ford to limit how long an
implied warranty lasts or to exclude or limit incidental or
consequential damages, so the limitation and exclusions
described above may not apply to you.
APPLICABILITY OF LIMITATIONS OF IMPLIED WARRANTY TO
NEW VEHICLE LIMITED WARRANTY AND EMISSIONS
WARRANTY
*** This information about the limitation of implied warranties
and the exclusion of incidental and consequential damages
under the NEW VEHICLE LIMITED WARRANTY also applies to
the EMISSIONS WARRANTIES described on pages 22-41. ***
Ford participates in the BBB AUTO LINE warranty dispute
resolution program. You may contact BBB AUTO LINE by
calling 800-955-5100.
You are required to submit your warranty dispute to the BBB
AUTO LINE before exercising rights or seeking remedies under
the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et
seq. To the extent permitted by the applicable state ‘‘Lemon
Law’’, you are also required to submit your warranty dispute to
the BBB AUTO LINE before exercising any rights or seeking
remedies under the ‘‘Lemon Law’’.
If you choose to seek remedies that are not created by the
Magnuson-Moss Warranty Act or the applicable state ‘‘Lemon
Law,’’ you are not required to first use BBB AUTO LINE to resolve
your dispute – although the program is still available to you.
For more information regarding the BBB AUTO LINE program,
see page 44 of this booklet.7
Page 15 of 55
QUICK REFERENCE: WARRANTY COVERAGE
This chart gives a general summary of your warranty coverage
provided by Ford Motor Company under theNew Vehicle
Limited Warranty. Please refer to the description of warranty
coverage for more specific information.
For each type of coverage, the chart shows two measures:
• years in service • miles driven
The measure that occurs first determines how long your coverage
lasts. For example: Your Bumper to Bumper Coverage lasts for
three years - unless you drive more than 36,000 miles before three
years elapse. In that case, your coverage ends at 36,000 miles.
For more details on coverage, see:
→ What is Covered? (pages 9-14)
→ What is Not Covered? (pages 14-19)
HYBRID/ELECTRIC UNIQUE
COMPONENT 8/100,000
8
Page 16 of 55
WHAT IS COVERED?
Your NEW VEHICLE LIMITED WARRANTY gives you specific legal
rights. You may have other rights that vary from state to state.
Under your New Vehicle Limited Warranty if:
- your Ford vehicle is properly operated and maintained, and
- was taken to a Ford dealership for a warranted repair during the
warranty period,
then authorized Ford Motor Company dealers will, without
charge, repair, replace, or adjust all parts on your vehicle that
malfunction or fail during normal use during the applicable
coverage period due to a manufacturing defect in
factory-supplied materials or factory workmanship.
This warranty does not mean that each Ford vehicle is defect
free. Defects may be unintentionally introduced into vehicles
during the design and manufacturing processes and such defects
could result in the need for repairs. Ford provides the New Vehicle
Limited Warranty only to remedy manufacturing defects that
result in vehicle part malfunction or failure during the warranty
period.
The remedy under this written warranty, and any implied
warranty, is limited to repair, replacement, or adjustment of
defective parts. This exclusive remedy shall not be deemed to
have failed its essential purpose so long as Ford, through its
authorized dealers, is willing and able to repair, replace, or adjust
defective parts in the prescribed manner. Ford's liability, if any,
shall in no event exceed the cost of correcting manufacturing
defects as herein provided and upon expiration of this warranty,
any such liability shall terminate.
Conditions that are not covered by the New Vehicle Limited
Warranty are described on pages 14-19. When making warranty
repairs on your vehicle, the dealer will use Ford or Motorcraft
parts or remanufactured or other parts that are authorized by
Ford, at the discretion of Ford or the Ford dealership.9
