WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
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SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle
’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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WHAT ARE THE INSTRUMENT
CLUSTER WARNING LAMPS
Warning lamps alert you to a vehicle
condition that could become serious.
Some lamps illuminate when you start
your vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
INSTRUMENT CLUSTER
WARNING LAMPS
Anti-Lock Braking System
If it illuminates when you are
driving, this indicates your
vehicle requires service. Your
vehicle continues to have normal braking
without the anti-lock brake system
function. Have your vehicle checked as
soon as possible.
Battery It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running, this indicates your vehicle
requires service. Have your vehicle
checked as soon as possible.
Brake System It illuminates when you apply the
parking brake and the ignition is
on. If it illuminates when your
vehicle is moving, make sure the
parking brake is released. If the
parking brake is released, this
indicates low brake fluid level or the brake
system requires service. Have your vehicle
checked as soon as possible.
Note: Indicators may vary depending on
region. Door Ajar It illuminates when you switch
the ignition on and remains on if
any door is open.
Electric Park Brake It illuminates or flashes when the
electric parking brake requires
service. Have your vehicle
checked as soon as possible.
Engine or Motor Coolant
Temperature If it illuminates, safely stop your
vehicle and switch your vehicle
off. Have your vehicle checked
as soon as possible.
Fasten Seatbelt It illuminates and a tone sounds
until you fasten the seatbelts.
Fasten Rear Seatbelt It illuminates and a tone sounds
until you fasten the rear
seatbelts.
High Voltage Electric System
Failure It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
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WHAT IS AUTO-START-STOP
The system helps reduce fuel consumption
by stopping and restarting the engine when
your vehicle has stopped. The engine
restarts when you release the brake pedal.
In some situations, your vehicle could
restart before you release the brake pedal,
for example:
•
To maintain interior comfort.
• To recharge the battery.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the button to switch the
system off.
Note: OFF
illuminates in the switch. Note:
Deactivating the system using the
button lasts only one key cycle.
Press the button again to switch the
system back on.
Note: The system turns off if it detects a
malfunction. If the system malfunctions,
have your vehicle checked as soon as
possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
AUTO-START-STOP
INDICATORS WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action.
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WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
Note: Keep your hands and clothing clear
of the radiator cooling fan.
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2. Remove the access cover with a tool
or key by prying the panel in the upper
corner. 3.
Locate the manual park release tether
in the center console.
4. Switch the ignition on but do not start your vehicle.
Note: Do not activate the override lever
until you are in the driver seat.
Note: Do not activate the manual park
release with the engine started.
5. Once in the driver seat, fully apply the brake pedal and hold. Do not release.
Pull the tether straight rearward until
engaged. If done correctly, a message
appears in the instrument cluster.
Note: There is an audible click when you
pull the tether back in the locked position.
6. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See Electric Parking Brake
(page 194).
Note: Your vehicle is now out of the park
(P) position and is free to roll.
7. Your vehicle remains in neutral (N) for emergency towing purposes. 8. Once it is safe to do so and there is no
risk that your vehicle will roll,
disconnect the negative battery cable
from the battery.
Returning Your Vehicle to Normal
Mode 1. Once it is safe to do so, reconnect the
negative battery cable to the battery.
2. Apply the parking brake. See Electric
Parking Brake
(page 194).
Note: If the vehicle battery is dead, for
example, no electrical power available, you
could need an external power source to
apply the parking brake.
3. Once in the driver seat, fully apply the brake pedal and hold, do not release.
Press the white, manual park release
button, and the manual park release
lever returns to its rested position.
Confirm that your vehicle is in the park
(P) position and that the instrument
cluster indicates park (P).
Note: If the instrument cluster is not
displaying the park (P) position or the
instrument cluster displays an error
message, apply the parking brake before
exiting your vehicle. Contact an authorized
dealer for service.
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4. Reinstall the access cover.
AUTOMATIC TRANSMISSION
AUDIBLE WARNINGS
Transmission Not In Park (P)
Audible Warning
Sounds if you open the driver door before
shifting into park (P).
AUTOMATIC TRANSMISSION
– TROUBLESHOOTING
AUTOMATIC TRANSMISSION –
INFORMATION MESSAGES
Description
Message
Displays to confirmthat your vehicle
has entered 30min neutral mode.
30min Neutral
mode enabled. Not a tow mode
Displays to confirmthat your vehicle
has entered 30min
neutral mode. Press brake to unlock shifter.
30min Neutral
mode enabled. Not a tow mode. Press brake to unlock shifter
Displays when youshift into neutral (N).
To stay in Neutral
when exiting
vehicle select L button
Displays when youshift into neutral (N).
To stay in Neutral
when exiting
vehicle select M button
The electric parkingbrake is not fully applied.
Park Brake Not
Applied Description
Message
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
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AUTOMATICALLY RELEASING
THE ELECTRIC PARKING
BRAKE
1. Close the driver door.
2. Shift into gear.
3. Press the accelerator pedal and pull
away in a normal manner.
ELECTRIC PARKING BRAKE
AUDIBLE WARNING
Sounds when the parking brake is on and
your vehicle is moving. If the warning tone
continues after you have released the
parking brake, this indicates a malfunction.
Have your vehicle checked as soon as
possible.
RELEASING THE ELECTRIC
PARKING BRAKE IF THE
VEHICLE BATTERY HAS RUN
OUT OF CHARGE
See Jump Starting Precautions (page
280). ELECTRIC PARKING BRAKE –
TROUBLESHOOTING
ELECTRIC PARKING BRAKE –
WARNING LAMPS
Brake System It illuminates red when you apply
the parking brake and your
vehicle is on. If the lamp flashes
when the parking brake has been
released, this indicates the
parking brake system requires
service. Have your vehicle checked as
soon as possible.
Note: Lamps may vary depending on region.
Electric Parking Brake When the lamp illuminates
yellow, it indicates a malfunction
in the electric parking brake.
Have your vehicle checked as soon as
possible.
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