6. If the trailer wheels lock up, indicated
by squealing tires, reduce the gain
setting. If the trailer wheels turn freely,
increase the gain setting. Repeat Steps
5 and 6 until the gain setting is at a
point just below trailer wheel lock-up.
If towing a heavier trailer, trailer wheel
lock-up may not be attainable even
with the maximum gain setting of 10.
Note: Only perform this procedure at
speeds of approximately 20– 25 mph
(30–40 km/h).
Note: The trailer brake controller reduces
output at vehicle speeds below
11 mph
(18 km/h) so that trailer and vehicle braking
is not jerky or harsh. This feature is only
available when applying the brakes using
your vehicle's brake pedal, not the
controller.
Note: Your vehicle's brake system and the
trailer brake system work independently of
each other. Changing the gain setting on the
controller does not affect the operation of
your vehicle's brakes whether you attach a
trailer or not.
Note: With the proper electrical connection,
pressing your vehicle brake pedal or using
the manual control lever illuminates both
trailer and vehicle brake lamps.
Note: When you switch the engine off, the
controller output is disabled and the display
and module shut down. The controller
module and display turn on when you switch
the ignition on. Adjusting the Trailer Brake Gain
Increase or decrease the amount
of gain in set increments.
A
Slide the control to engage the
trailer brakes.
B
Note: Adjust gain setting before using the
trailer brake controller for the first time.
Note: The gain should be set to provide the
maximum trailer braking assistance while
making sure the trailer wheels do not lock
when using the brakes. Locked trailer wheels
may lead to trailer instability.
Note: Setting adjustments are saved when
a trailer profile is selected.
ADJUSTING THE INTEGRATED
TRAILER BRAKE CONTROLLER
MODE
Select the correct integrated trailer brake
controller mode option using the
instrument cluster display.
Note: Trailer brake gain settings are saved
to the active trailer profile.
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(If Equipped)E333154
HOW DOES TRAILER SWAY
CONTROL WORK
The system applies the brakes to the
individual wheels and reduces engine
torque to aid vehicle stability.
If the trailer begins to sway, the stability
control lamp flashes and the message
Trailer Sway Reduce Speed appears in
the information display.
Stop your vehicle as soon as it is safe to
do so. Check the vertical weight on the
tow ball and trailer load distribution.
TRAILER SWAY CONTROL
PRECAUTIONS WARNING: Turning off trailer sway
control increases the risk of loss of
vehicle control, serious injury or death.
Ford does not recommend disabling this
feature except in situations where speed
reduction may be detrimental (such as
hill climbing), the driver has significant
trailer towing experience, and can control
trailer sway and maintain safe operation.
Note: This feature only activates when
significant trailer sway occurs.
Note: This feature does not prevent trailer
sway, but reduces it once it begins.
Note: This feature cannot stop all trailers
from swaying.
Note: In some cases, if vehicle speed is too
high, the system may activate multiple
times, gradually reducing vehicle speed. SWITCHING TRAILER SWAY
CONTROL ON AND OFF
1. Using the instrument cluster display
controls on the steering wheel, select
Settings
.
2. Switch
Trailer Sway Control on or off.
The system turns on each time you start
your vehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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HOW DOES THE POST-CRASH
ALERT SYSTEM WORK
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
POST-CRASH ALERT SYSTEM
LIMITATIONS
Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.
SWITCHING THE POST-CRASH
ALERT SYSTEM OFF
Press the hazard flasher switch or the
unlock button on the remote control to
switch the system off.
Note:
The alert turns off when the vehicle
battery runs out of charge.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASH
SHUTOFF
The automatic crash shutoff is designed
to stop the fuel going to the engine in the
event of a moderate or severe crash.
Note: Not every impact causes a shutoff. AUTOMATIC CRASH SHUTOFF
PRECAUTIONS WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
RE-ENABLING YOUR VEHICLE
1. Switch the ignition off.
2. Attempt to start your vehicle.
3. Switch the ignition off.
4. Attempt to start your vehicle.
Note: If your vehicle does not start after the
third attempt, have your vehicle checked as
soon as possible.
RECOVERY TOWING
ACCESSING THE FRONT TOWING
POINT WARNING: Using recovery hooks
is dangerous and should only be done by
a person familiar with proper vehicle
recovery safety practices. Improper use
of recovery hooks may cause hook failure
or separation from the vehicle and could
result in serious injury or death. WARNING:
Slowly remove the
slack from the recovery strap prior to
pulling. Failure to do so can introduce
significantly higher loads which can
cause the recovery hooks to break off, or
the recovery strap to fail which can cause
serious injury or death.
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TRANSPORTING THE VEHICLE
If you need to tow your vehicle, contact a
professional towing service or your
roadside assistance service provider.
Your manufacturer produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Vehicle damage could occur if
towed incorrectly, or by any other means.
Front-wheel and rear-wheel drive vehicles
must have their designated drive wheels
off the ground regardless of towing
direction. Use tow dollies to prevent
damage to the transmission. All-wheel or four-wheel drive vehicles
require that all wheels be off the ground
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission and drive system.
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TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towing
your vehicle. Failure to follow this
instruction could result in vehicle damage
not covered by the vehicle warranty.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Note: If you are unsure of the vehicle ’s
configuration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
FWD
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. Place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by
the equipment provider.
Note: Release the parking brake before
towing your vehicle. See Manually
Releasing the Electric Parking Brake
(page
194).
RECREATIONALLY TOWING
YOUR VEHICLE - GASOLINE,
AWD
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. You must recreational tow your
vehicle with all four wheels off the ground,
such as when using a car-hauling trailer.
Otherwise, you cannot recreational tow
your vehicle. RECREATIONALLY TOWING
YOUR VEHICLE - HYBRID
ELECTRIC VEHICLE (HEV)
Follow these guidelines if you have a need
for recreational towing. An example of
recreational towing is towing your vehicle
behind a motorhome. These guidelines
ensure that you do not damage the
transmission.
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 126).
You can tow your vehicle with all four
wheels on the ground under the following
conditions:
• You switch
Neutral Tow on.
• Your vehicle is facing forward for
towing in a forward direction.
• You release the parking brake.
• You do not exceed 70 mph (113 km/h).
Switching
Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select
Settings.
4. Select
Neutral Tow.
5. Follow the instructions on the information display.
6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note: Switching neutral tow on requires
battery power.
Note: If the parking brake is applied, a
message appears in the information display.
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Note:
If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, switch neutral tow on.
EMERGENCY TOWING -
GASOLINE
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• Use the manual park release
procedure. See Using Manual Park
Release (page 186). Failure to do so
may result in damage to the
transmission.
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km). EMERGENCY TOWING -
HYBRID ELECTRIC VEHICLE
(HEV)
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• You switch
Neutral Tow on.
• You release the parking brake.
• Maximum speed is 35 mph (55 km/h).
• Maximum distance is
50 mi (80 km).
Switching
Neutral Tow On
1. Switch your vehicle on in accessory mode.
2. Press the menu button on the steering
wheel to enter the instrument cluster
display main menu.
3. Select
Settings.
4. Select
Neutral Tow.
5. Follow the instructions on the information display.
6. Fully press the brake pedal.
7. Shift into neutral (N).
8. Switch the ignition off.
Note: Failure to follow these instructions
could result in damage to the transmission.
Note: Switching neutral tow on requires
battery power.
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 126).
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Switching Neutral Tow Off
1. Switch your vehicle on in accessory mode. 2. Fully press the brake pedal.
3. Shift into park (P).
TOWING YOUR VEHICLE – TROUBLESHOOTING - HYBRID
ELECTRIC VEHICLE (HEV)
TOWING YOUR VEHICLE – INFORMATION MESSAGES Description
Message
Reminder to switch off the ignition when in neutral tow.
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays when neutral tow is active and you want to exit neutral tow.
Neutral tow engaged
Depress Brake and Select Park to Exit Neutral Tow
Reminder to remove park brake when in neutral tow.
Neutral Tow Remove
Park Brake for Towing
Displays when the neutral tow is off.
Neutral Tow Disengaged
Displays when neutral tow is on.
Neutral Tow Enabled
Leave Transmission in Neutral
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