
Zambia
E340659
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
530
Customer Information

1
12V Battery......................................................34112V Battery Precautions...................................341
Battery Management SystemLimitations.......................................................342
How Does the Battery Management System Work..................................................342
Recycling and Disposing of the 12V Battery..............................................................342
Resetting the Battery Sensor........................342
What Is the Battery Management System..............................................................342
9
911 Assist............................................................57
A
A/CSee: Climate Control..........................................137About This Publication..................................17
ABS
See: Brakes............................................................217Accessing the Trip Computer - VehiclesWith: 4.2 Inch Instrument Cluster
Display Screen............................................129
Accessing the Trip Computer - Vehicles With: 6.5 Inch Instrument Cluster
Display Screen/ 12.3 Inch Instrument
Cluster Display Screen.............................129
Accessories....................................................479
AC Charging...................................................205
Connecting the Charger..................................205
Stopping Charging............................................206
Active Park Assist........................................238Active Park Assist –
Trouble shooting............................................240
Active Park Assist Precautions...............238
Active Park Assist –
Troubleshooting........................................240
Active Park Assist – Frequently Asked
Questions ........................................................240
Active Park Assist – Information Messages.........................................................240
Adaptive Cruise Control............................244Adaptive Cruise Control –Troubleshooting............................................ 254
Intelligent Adaptive Cruise Control.............253
Lane Centering...................................................250
Adaptive Cruise Control Automatic Cancellation................................................247
Adaptive Cruise Control Indicators.......250
Adaptive Cruise Control Limitations..................................................245
Adaptive Cruise Control Precautions.................................................244
Adaptive Cruise Control – Troubleshooting........................................254
Adaptive Cruise Control – Information
Messages.........................................................254
Adjusting the Exterior Mirrors..................108
Adjusting the Headlamps........................344
Adjusting the Instrument Panel LightingBrightness....................................................103
Adjusting the Seatbelt Height...................42
Adjusting the Seatbelts During Pregnancy......................................................42
Adjusting the Sound Settings...................411
Adjusting the Steering Wheel....................91
Adjusting the Volume.................................410
Aid Mode.........................................................263
How Does Aid Mode Work.............................263
What Is Aid Mode..............................................263
Airbag Precautions........................................49
Airbags................................................................47
Front Passenger Sensing System...................51Air ConditioningSee: Climate Control..........................................137Air Conditioning System Capacity and Specification - 1.5L EcoBoost™.........400
Air Conditioning System Capacity and Specification - 2.0L EcoBoost™.........401
Air Conditioning System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................402
Air Filter
See: Changing the Engine Air Filter - 1.5L
EcoBoost™/2.0L EcoBoost™.................338
See: Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...............339
563
Index

Identifying the Fuses in the Body ControlModule Fuse Box...........................................325
Locating the Body Control Module Fuse Box......................................................................325
Body Styling Kit Precautions...................354
Body Styling Kits..........................................354
Bonnet Lock
See: Opening and Closing the Hood..........328Booster Seats..................................................36
Brake Fluid Specification...........................218
Brake Over Accelerator...............................217
Brake Precautions.........................................217
Brakes................................................................217
Anti-Lock Braking System...............................217
Brakes – Troubleshooting...............................219
Brakes – Troubleshooting.........................219Brakes – Frequently AskedQuestions.........................................................219
Brakes – Warning Lamps.................................219
Breaking-In....................................................304
C
Calculating Payload...................................290
Calculating the Load Limit......................290
Canceling the Set Speed..........................243
Capacities and Specifications................387
Catalytic Converter......................................198
Catalytic Converter – Troubleshooting.............................................198
Catalytic Converter Precautions............198
Catalytic Converter –Troubleshooting........................................198
Catalytic Converter – Warning
Lamps................................................................198
Changing a Flat Tire....................................382
Changing a Road Wheel...........................382
Changing the 12V Battery.........................343
Changing the Engine Air Filter - 1.5LEcoBoost™/2.0L EcoBoost™.............338
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........339
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............340
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61 Changing the Remote Control Battery -
Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password..................................409
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device......................169
Charging Equipment..................................200
Charging Your Vehicle...............................200
AC Charging.........................................................205
Charging Your Vehicle –
Troubleshooting............................................207
Charging Your VehiclePrecautions................................................200
Charging Your Vehicle – Troubleshooting........................................207
Charging Your Vehicle – Frequently Asked
Questions........................................................ 208
Charging Your Vehicle – Information Messages.........................................................207
Checking MyKey System Status..............66
Checking the Brake Fluid...........................218
Checking the Coolant................................334
Checking the Seatbelts...............................44
Checking the Tire Pressures....................368
Checking the Wiper Blades........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29
Locating the Child Restraint Lower AnchorPoints...................................................................29
Locating the Child Restraint Top Tether Anchor Points...................................................30
What Are the Child Restraint Anchor Points...................................................................29
Child Restraints..............................................30Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28Child Restraint Anchor Points.........................29
Child Restraints....................................................30
Installing Child Restraints..................................31
Child Safety Locks.........................................38
Child Safety Precautions.............................28
Cleaning Products.......................................349
Cleaning the Exterior..................................349
Cleaning Camera Lenses andSensors..............................................................351
566
Index

Cleaning Chrome, Aluminium or StainlessSteel..................................................................350
Cleaning Headlamps and Rear Lamps...............................................................349
Cleaning Stripes or Graphics..........................351
Cleaning the Engine Compartment...........350
Cleaning the Exterior Precautions...............349
Cleaning the Underbody..................................351
Cleaning Wheels................................................350
Cleaning Windows and Wiper Blades...............................................................350
Cleaning the Interior....................................351Cleaning Carpets and Floor Mats................352
Cleaning Displays and Screens....................352
Cleaning Fabric Seats andHeadliners........................................................352
Cleaning Leather and Vinyl............................352
Cleaning Moonroof Tracks.............................353
Cleaning Plastic...................................................351
Cleaning Seatbelts............................................353
Cleaning Storage Compartments...............353
Cleaning the Instrument Panel.....................351
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control..............................................137
Closing the Liftgate.......................................78
Closing the Hands-Free Liftgate....................83
Closing the Liftgate From Inside Your Vehicle.................................................................82
Closing the Liftgate From Outside Your Vehicle.................................................................78
Closing the Liftgate Using the Remote Control.................................................................83
Cold Weather Precautions......................304
Configuring the Trip Computer - VehiclesWith: 4.2 Inch Instrument Cluster
Display Screen............................................129
Connected Vehicle.....................................405
Connecting the Vehicle to a Mobile
Network...........................................................405
Connected Vehicle Data..............................24
Connected Vehicle Limitations..............405
Connected Vehicle Requirements........405
Connected Vehicle – Troubleshooting -Vehicles With: Modem...........................406
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3............................407
Connecting a Trailer...................................296 Connecting a Trailer Precautions..........296
Connecting the Vehicle to a Mobile
Network.......................................................405
Connecting FordPass to the Modem.........405
Enabling and Disabling the Modem..........405
What Is the Modem.........................................405
Connecting the Vehicle to a Wi-FiNetwork.......................................................405
Contacting Us...................................................15
Cooling System Capacity and Specification - 1.5L EcoBoost™.........396
Cooling System Capacity and Specification - 2.0L EcoBoost™.........397
Cooling System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................397
Crash and Breakdown Information.................................................308
Automatic Crash Shutoff.................................314
Jump Starting the Vehicle...............................310
Post-Crash Alert System.................................313
Crash Sensors and Airbag Indicator.......54
Creating a MyKey - Vehicles With: FlipKey....................................................................65
Creating a MyKey - Vehicles With: Push Button Start..................................................65
Creating a Vehicle Wi-Fi Hotspot.........409
Cross Traffic Alert..........................................271
Cross Traffic Alert –
Troubleshooting.............................................273
Cross Traffic Alert Indicators....................272
Cross Traffic Alert Limitations..................271
Cross Traffic Alert Precautions................271
Cross Traffic Alert –Troubleshooting.........................................273
Cross Traffic Alert – Information
Messages..........................................................273
Cruise Control................................................242
Cruise Control Indicators..........................243
Cup Holders....................................................170
Cup Holder Precautions...................................170Customer Information..............................490Radio Frequency CertificationLabels...............................................................493
567
Index

Customizing the Instrument ClusterDisplay - Vehicles With: 4.2 Inch
Instrument Cluster Display
Screen............................................................124
Customizing the Instrument Cluster Display - Vehicles With: 6.5 Inch
Instrument Cluster Display Screen/ 12.3
Inch Instrument Cluster Display
Screen............................................................124
D
Data Privacy......................................................22
Declaration of Conformity........................561
Department of Transportation UniformTire Quality Grades...................................357
Digital Radio...................................................412
Digital Radio Indicators....................................413
Digital Radio Limitations.................................413
How Does Digital Radio Work........................412
Switching Digital Radio Reception On and
Off.....................................................................\
...413
What Is Digital Radio.........................................412
Disposing of Airbags.....................................55
Distance Alert................................................278
Adjusting the Sensitivity of Distance Alert....................................................................278
What Is Distance Alert.....................................278
Distance Indication......................................276Distance Indication Indicator.........................278
Switching Distance Indication On and Off.......................................................................2\
78
What Is Distance Indication...........................276
Doors and Locks Audible Warnings..........71
Doors and Locks.............................................69
Autolock...................................................................70\
Autounlock.............................................................70
Doors and Locks – Troubleshooting...............71
Mislock.....................................................................70
Operating the Doors From Inside Your Vehicle.................................................................69
Operating the Doors From Outside Your Vehicle.................................................................69
Doors and Locks – Troubleshooting........71Doors and Locks – Frequently AskedQuestions............................................................72
Doors and Locks – Information Messages.............................................................71 Doors and Locks – Warning Lamps................71
Drive Belt Routing Overview - 1.5L
EcoBoost™................................................340
Drive Belt Routing Overview - 2.0L EcoBoost™..................................................341
Drive Mode Control......................................257
Drive Modes.........................................................258
Plug-In Hybrid Electric Vehicle Drive
Modes...............................................................259
Drive Modes...................................................258Deep Snow/Sand..............................................258
Eco........................................................................\
..258
Normal...................................................................258
Slippery.................................................................258
Sport....................................................................\
...258
Driver Alert......................................................282Driver Alert – Troubleshooting.....................283Driver Alert Indicators................................283
Driver Alert Limitations..............................282
Driver Alert Precautions............................282
Driver Alert – Troubleshooting...............283
Driver Alert – Information Messages..........283Driving Economically.................................304
Driving Hints..................................................304
Driving in Special Conditions........................304Driving in Special Conditions..................304Driving In Sand...................................................306
Driving on Hilly or Sloping Terrain...............305
Driving Through Mud and Water.................304
Emergency Maneuvers....................................304
Driving Through Shallow Water............306
E
Easy Entry and Exit.........................................77
Electric Parking Brake AudibleWarning..........................................................221
Electric Parking Brake................................220
Electric Parking Brake –
Troubleshooting .............................................221
Electric Parking Brake –
Troubleshooting.........................................221
Electric Parking Brake – Information
Messages..........................................................222
Electric Parking Brake – Warning Lamps.................................................................22\
1
Electric Power Steering.............................229Electric Power Steering Precautions..........229
568
Index

Electric Vehicle Information.....................457
Electromagnetic Compatibility..............559
Emergency Call Limitations........................57
Emergency Call Requirements..................57
Emergency Call System Data....................25
Emergency Towing - 8-Speed AutomaticTransmission – 8F24................................317
Emergency Towing - 8-Speed Automatic Transmission – 8F35...............................318
Emergency Towing - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)...........................................317
Emission Law.................................................557
Enabling Remote Start...............................134
End User License Agreement..................532
Engine Block Heater.....................................174
Engine Block Heater Precautions..................174
How Does the Engine Block Heater
Work....................................................................174
Using the Engine Block Heater.......................174
Engine Coolant Temperature Gauge..............................................................119
Engine Oil Capacity and Specification - 1.5L EcoBoost™........................................392
Engine Oil Capacity and Specification - 2.0L EcoBoost™.......................................393
Engine Oil Capacity and Specification - 2.5L, Hybrid Electric Vehicle (HEV)/
Plug-In Hybrid Electric Vehicle
(PHEV).........................................................395
Engine Oil........................................................333
Adding Engine Oil...............................................333
Checking the Engine Oil Level.......................333
Engine Oil Capacity and
Specification...................................................334
Engine Oil Dipstick Overview.........................333
Resetting the Engine Oil Change Reminder.........................................................334
Engine Specifications - 1.5LEcoBoost™.................................................387
Engine Specifications - 2.0L EcoBoost™................................................388
Engine Specifications - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV).........................389
Entering a Parallel Parking Space.........238
Entering a Perpendicular Parking Space............................................................239 Entertainment..............................................440
Evasive Steering Assist..............................279
Evasive Steering Assist Limitations............279
Switching Evasive Steering Assist On and
Off.......................................................................2\
79
What Is Evasive Steering Assist....................279
EV Coach - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)...........................................................127
Event Data.........................................................23
Exiting a Parking Space.............................239
Extending the Remote Start Duration.........................................................134
Exterior Bulbs................................................345
Changing a Front Fog Lamp Bulb................347
Changing a Front Turn Signal Lamp
Bulb...................................................................346
Changing a Headlamp Bulb..........................345
Changing a Reversing Lamp Bulb...............348
Exterior Bulb Specification Chart................345
Exterior Lamps................................................99Exterior Lamp Audible Warning...................100
Exterior Lamp Indicators.................................100
Switching the Daytime Running Lamps On and Off................................................................9\
9
Switching the Front Fog Lamps On and Off........................................................................\
.99
Switching the Turn Signal Lamps On and Off........................................................................\
.99
Exterior Lighting Control..............................97
Exterior Lighting..............................................97
Autolamps..............................................................98
Automatic High Beam Control.....................100
Automatic High Beam Control –Troubleshooting.............................................102
Exterior Lamps......................................................99
Headlamps.............................................................97
Headlamps – Troubleshooting......................98
Exterior Mirrors..............................................108
F
Fastening the Seatbelts..............................40
Federal Highway Administration Regulation....................................................531
Flat Tire
See: Changing a Flat Tire................................382Floor Mats......................................................306
569
Index

Information on the Tire Sidewall...........358
Inspecting the Tire for Damage.............369
Inspecting the Tire for Wear....................369
Inspecting the Wheel ValveStems............................................................370
Installing and Removing the Luggage Compartment Cover...............................294
Installing Child Restraints............................31
Combining the Seatbelt and Lower Anchors
for Attaching Child Restraints....................35
Installing a Child Restraint in a Center Seat......................................................................34
Using Lower Anchors and Tethers for Children...............................................................33
Using Seatbelts......................................................31
Using Tether Straps.............................................35
Instrument Cluster Display........................123Personalized Settings.......................................125Instrument Cluster Display Main Menu - Vehicles With: 12.3 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 6.5 Inch Instrument
Cluster Display Screen.............................123
Instrument Cluster Indicators...................121
Instrument Cluster.........................................111
Fuel Gauge.............................................................118Instrument Cluster Overview - Gasoline, Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................115
Instrument Cluster Overview - Gasoline, Vehicles With: 4.2 Inch Instrument
Cluster Display Screen..............................113
Instrument Cluster Overview - Gasoline, Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................114
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen.............................................................112
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen..............................................................111 Instrument Cluster Overview - Plug-In
Hybrid Electric Vehicle (PHEV),
Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................117
Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (PHEV),
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................116
Instrument Cluster Warning Lamps............................................................120
Instrument Panel...........................................26
Intelligent Adaptive Cruise Control.......253
Adjusting the Set Speed Tolerance............253
How Does Intelligent Adaptive Cruise
Control Work...................................................253
Intelligent Adaptive Cruise Control Alerts.................................................................254
Intelligent Adaptive Cruise Control Indicators.........................................................254
Intelligent Adaptive Cruise Control Limitations.......................................................253
Intelligent Adaptive Cruise Control Precautions.....................................................253
Intelligent Adaptive Cruise Control Requirements.................................................253
Switching Intelligent Mode On and Off.......................................................................2\
53
Interior Air Quality.........................................147
Interior Bulbs.................................................348
Interior Bulb Specification Chart.................348Interior Lamp Function...............................103Switching the Interior Lamp Function Onand Off..............................................................103\
What Is the Interior Lamp Function............103
Interior Lighting.............................................103Ambient Lighting................................................103
Interior Lamp Function.....................................103
Interior Lighting – Troubleshooting.............104
Interior Lighting – Troubleshooting.......104Interior Lighting – Frequently Asked Questions.........................................................104
Interior Mirror..................................................107Auto-Dimming Interior Mirror.........................107Interior Mirror Precautions.........................107
Introduction.......................................................17
572
Index

Recreationally Towing Your Vehicle -Gasoline, AWD............................................316
Recreationally Towing Your Vehicle - Gasoline, FWD............................................316
Recreationally Towing Your Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)............316
Refueling ...........................................................191
Manually Opening the Fuel Filler
Door....................................................................194
Refueling System Overview............................191
Refueling Your Vehicle.......................................191
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge............................................................221
Remote Control Limitations......................58
Remotely Starting and Stopping the Vehicle...........................................................134
Remote Start Limitations..........................134
Remote Start Precautions........................134
Remote Start Remote Control Indicators......................................................135
Remote Start..................................................134
Remote Start Settings......................................135Remote Start Settings................................135Setting the Remote Start Duration..............136
Switching Climate Control Auto Mode On
and Off...............................................................13\
5
Switching Climate Control Last Settings On and Off........................................................135
Switching the Heated Seat Settings On and Off........................................................................\
135
Switching the Heated Steering Wheel Settings On and Off......................................135
Removing the Key Blade.............................59
Removing Your Vehicle FromStorage.........................................................356
Repairing Minor Paint Damage...............353
Replacement Parts Recommendation....................................530
Replacing a Lost Key or Remote Control.............................................................62
Replacing the Cabin Air Filter...................147
Replacing the Front Wiper Blades..........94
Replacing the Rear Wiper Blades............94
Reporting Safety Defects in Canada.........................................................492 Reporting Safety Defects in the United
States............................................................492
Reprogramming the Garage Door Opener...........................................................165
Resetting the Individual Trip Values - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................129
Resetting the Trip Computer....................129
Restarting the Engine.................................184
Resuming the Set Speed..........................243
Reverse Wipe...................................................93
Reverse Wipe Settings.......................................93
What Is Reverse Wipe........................................93
Roadside Assistance.................................308
Rollover Warning.........................................490
Roof Rack.......................................................292
Adjusting a Roof Rack Crossbar...................292
Removing and Installing Roof Rack
Crossbars.........................................................292
Roof Rack Load Capacities............................292
Roof Rack Precautions....................................292
Running-InSee: Breaking-In................................................304Running Out of Fuel....................................189Adding Fuel From a Portable Fuel Cont ainer..........................................................190
Filling a Portable Fuel Container..................189
S
Satellite Radio...............................................414Locating the Satellite Radio Identification Number.............................................................414
Satellite Radio Limitations.............................414
What Is Satellite Radio.....................................414
Saving a Preset Position............................160
Scheduled Maintenance..........................482
Seatbelt Extensions......................................45
Seatbelt Precautions....................................39
Seatbelt Reminder.........................................42
How Does the Seatbelt Reminder Work.....................................................................42
Seatbelt Reminder Audible Warnings..........43
Seatbelt Reminder Indicators..........................43
Switching the Seatbelt Reminder On and Off........................................................................\
.44
Seatbel ts...........................................................39Automatic Locking Mode...................................41
577
Index