
E295258
Note: Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
CHARGE PORT INDICATORS
The charge status indicator around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
We use the color white as a courtesy light
to help with plugging in and to
acknowledge actions such as plugging in,
unplugging or pressing the charge times
button.
We use the color blue when you plug the
vehicle in and are either charging or waiting
to charge.
We use the color orange to indicate charge
faults.
The charge status indicator displays how
far along the charge is:
• When the bottom zone is pulsing, the charge is between 0-20 percent.
• When the bottom zone illuminates and the next is pulsing, the charge is
between 20-40 percent. • When two zones illuminate and the
next is pulsing, the charge is between
40-60 percent.
• When three zones illuminate and the next is pulsing, the charge is between
60-80 percent.
• When four zones illuminate and the top zone is pulsing, the charge is between
80-100 percent.
• When all zones illuminate, the charge is 100 percent.
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80%-100% state of charge.
A.
60%-80% state of charge.
B.
40%-60% state of charge.
C.
20%-40% state of charge.
D.
0%-20% state of charge.
E.
Note: When charging stops, the charge
status indicator shows all the completed
zones solidly lit up in a blue color for 30
seconds before turning off. For example, if
charging stops at 70 percent, then the
bottom three zones light up solidly to
indicate a battery charge level of at least
60 percent but less than 80 percent.
Charging stops when complete or when
paused due to preferred charge settings or
charge station actions.
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Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV)
(If Equipped)

Note:If the charge status indicator does
not light up or pulse after plugging in, please
verify that the charge port light setting is On.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can switch it Off. See charge port light
under vehicle settings on your touchscreen.
See SYNC™ 3 (page 431).
AC CHARGING
CONNECTING THE CHARGER
E306676To charge the high-voltage battery:
1. Put the vehicle in park (P).
2. Press the center right edge of the
charge port door and then release to
open the door.
3. Plug the charging coupler into the charge port receptacle on your vehicle.
Make sure the button clicks confirming
that you have completely engaged the
coupler.
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4. Verify that the cord acknowledgmentfeature activates. This indicates the
beginning of a normal charge cycle.
The charge status indicator lights up
each zone alternately from bottom to
top and from bottom to top again. 5. If using a charging station, follow the
instructions on the charge station to
begin the charging process.
E306677
Note: You can identify charging faults by
the color orange on the charge status
indicator. Faults can occur within the vehicle
charging system or outside the vehicle, such
as with the charge cord, charge station or
electrical supply.
Note: If the system detects a fault in the
vehicle charging system at any point in a
charge cycle, the entire charge status
indicator lights up solidly in an orange color
for 30 seconds and then turns off. If this
happens, unplug the charging coupler and
then plug it back into the charge port
receptacle. If the problem persists, have
your vehicle checked as soon as possible.
Note: If the system detects a fault outside
the vehicle, such as with the charge station
or charge cord, the entire charge status
indicator flashes continuously for 30
seconds and then turns off. If this happens,
check the charge cord and the charge
station or electrical supply.
Note: Put your vehicle in park (P) to charge,
and for the charge status indicator to
illuminate.
Locking the Charging Coupler
95 5E295451E295451
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Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV)
(If Equipped)

Note:You need a padlock or a combination
lock with a shackle diameter of 0.2 in
(5 mm) or less, and the straight portion of
the shackle of 1.0 in (25.4 mm) of length or
more.
1. Insert the lock through the hole in the charging coupler button.
2. Lock the padlock or combination lock.
STOPPING CHARGING
1. If you have installed a padlock or combination lock, then remove it.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle.
E295444E295444E295444
4. Press the center right edge of thecharge port door to close.
Note: Do not pull the wall plug from the
wall when your vehicle is charging. Doing so
could damage the outlet and the cord.
SETTING THE CHARGING
SCHEDULE AND
PREFERENCES
E306678
Note: Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.
See SYNC™ 3 (page 431).
Charging may not begin upon plugging in
if you have set up preferred charge times
for this vehicle location. Your vehicle could
delay charging to take advantage of
off-peak electricity rates. Your vehicle
optimizes the charge schedule to be
complete by your next departure time.
When waiting to charge, plugged in and
not currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up
all completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state
of charge is less than 20 percent, none of
the zones light up.
Note: When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present
state of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
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Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV)
(If Equipped)

Charge Times Button
Use the charge times button to either turn
off or turn on your charge times settings
for this location. Select charge settings on
the home page of your touchscreen or
under the vehicle settings menu to access
charge preferences. See SYNC™ 3 (page
431).
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CHARGING YOUR VEHICLE – TROUBLESHOOTING
CHARGING YOUR VEHICLE – INFORMATION MESSAGES
Action
Message
Your vehicle needs confirmation that you unplugged it before
allowing a start. You must make sure your vehicle is unplugged
and you respond to the message before starting your vehicle.
Vehicle Plugged In ? Yes
No
Your vehicle detects it is still plugged in after you attempt to
start it.
Unplug Prior to Starting
Vehicle
A charging fault has been detected. Check the charging cord
and the charge station or electrical supply.
Charge Station Fault See
Manual
The charging station cannot communicate with your vehicle.
Contact the station provider.
Charge Station Commu-
nication Error Contact Station Provider
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Charging Your Vehicle - Plug-In Hybrid Electric Vehicle(PHEV)
(If Equipped)

CHARGING YOUR VEHICLE –
FREQUENTLY ASKED QUESTIONS
Why does my vehicle have a hum or fan
noise when charging?A hum or a fan noise could be present
when charging the high voltage
battery. This is a normal operation as
your vehicle is keeping the battery cool
while charging.
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Charging Your Vehicle - Plug-In Hybrid Electric Vehicle(PHEV)
(If Equipped)

AUTOMATIC TRANSMISSION
PRECAUTIONS
WARNING: When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage.
WARNING: Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit power, which may
result in difficulty maintaining speed in
traffic and could lead to serious injury.
WARNING: Apply the parking
brake, shift into park (P), switch the
vehicle off and remove the key or remote
control before you leave your vehicle.
Failure to follow this instruction could
result in personal injury or death.
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
AUTOMATIC TRANSMISSION
POSITIONS
PARK (P)
WARNING: Move the transmission
selector lever to park (P) only when your
vehicle is stationary.
This position locks the driveline. Come to
a complete stop before shifting into and
out of park (P). The electric parking brake could apply
when you shift to park (P) without the
brake pedal fully pressed. The electric
parking brake applies when you shift to
park (P) on large slopes. The electric
parking brake releases with the drive away
release function. See Electric Parking
Brake (page 220).
Note:
A tone sounds if you attempt to exit
your vehicle without the transmission in park
(P).
Note: Your vehicle may not shift out of park
(P) if the vehicle battery has run out of
charge. See Jump Starting the Vehicle
(page 310).
Note: Your vehicle may not shift out of park
(P) if a fuse is blown. See Fuses (page 319).
Note: Your vehicle may not shift out of park
(P) unless the key or remote control is inside
your vehicle.
Note: Your vehicle shifts into park (P) if you
attempt to exit your vehicle without the
transmission in park (P). See How Does
Automatic Return to Park (P) Work (page
212).
Note: If you shift into park (P) without fully
pressing the brake, the parking brake could
apply. If you shift into park (P) on a slope,
the parking brake could apply. See
Automatically Releasing the Electric
Parking Brake (page 221).
Note: You can start your vehicle in this
position.
Note: A tone could sound when you select
park (P).REVERSE (R)
WARNING: Move the transmission
selector lever to reverse (R) only when
your vehicle is stationary and the engine
is at idle speed.
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Automatic Transmission

HOW DOES AUTOMATIC RETURN
TO PARK (P) WORK
Your vehicle shifts into park (P) when your
vehicle is stationary and any of the
following occur:
• You switch the vehicle off.
• You open the driver door with yourseatbelt unlatched.
• You unlatch the driver seatbelt when the driver door is open.
Note: Do not use automatic return to park
(P) when your vehicle is moving, except in
an emergency. See Stopping the Engine
When Your Vehicle is Moving (page 175).
AUTOMATIC RETURN TO PARK
(P) LIMITATIONS
Automatic return to park may not work if
the door ajar switch is malfunctioning.
See an authorized dealer if any of the
following occur:
• Door ajar indicator does not illuminate with the driver door open.
• Door ajar indicator illuminates with the driver door closed.
• Transmission not in park message appears with the driver door closed,
after you shift out of park (P).
GRADE ASSIST - HYBRID
ELECTRIC VEHICLE (HEV)
WHAT IS GRADE ASSIST
Provides additional grade braking with a
combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when descending
a grade.
SWITCHING GRADE ASSIST ON
AND OFF
1. Press Settings on the touchscreen.
2. Select Driver Assistance Settings .
3. Select Grade Assist.
The grade assist lamp appears in the
instrument cluster.
Your vehicle determines the amount of
engine motoring and high-voltage battery
charging. You could notice the engine
speed increasing and decreasing to help
maintain your vehicle speed when
descending a slope.
GRADE ASSIST INDICATORS
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MANUAL PARK RELEASE -
GASOLINE
WHAT IS MANUAL PARK RELEASE
Manual park release is used to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
MANUAL PARK RELEASE
PRECAUTIONS
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheel
chocks if appropriate.
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Automatic Transmission

WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
WARNING: Do not drive your
vehicle until you verify that the
stoplamps are working.
USING MANUAL PARK RELEASE
Activating the Manual Park Release
Cable
1. Apply the parking brake. See What Is
the Electric Parking Brake (page 220).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you could use an external power source to
apply the parking brake.
E307867E307867
2. Locate the manual park release cable access cover on the lower instrument
panel dash to the bottom left hand
side of the steering column.
3. Using a tool, carefully open the access cover.
Note: Do not pull the tether until you are in
the driver seat.
4. Switch the ignition on, but do not start your vehicle.
5. Once in the driver seat, fully press the brake pedal and hold. Do not release.
Pull the orange tether towards the
driver seat until the tether gets locked
in the override position. Then leave the
tether.
6. If done correctly a message should display on the instrument cluster
screen. Note:
Your vehicle is now out of the park
(P) position and is free to roll.
7. With your foot still fully applied on the brake pedal, disengage the parking
brake. See What Is the Electric
Parking Brake (page 220).
8. Your vehicle remains in neutral (N) for emergency towing purposes.
9. Switch off the ignition.
10. Once safe to do so, and there is no risk that your vehicle will roll,
disconnect the negative (black)
battery cable from the battery.
Note: If the vehicle detects wheel
movement before the battery is
disconnected, the electric parking brake
could apply.
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Automatic Transmission