CLEANING DISPLAYS AND
SCREENS
We recommend that you only use a
microfiber cloth in a circular motion to
clean off the fingerprint or dust.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note:Do not pour or spray alcohol onto the
touchscreen.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
CLEANING LEATHER AND VINYL
We recommend that you only clean the
leather and vinyl surfaces in the following
way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. Make sure the leather is dry, then apply a small amount of conditioner to a
clean, dry cloth.
4. Rub the conditioner into the leather until it disappears. Allow the
conditioner to dry, then repeat the
process for the entire interior. If a film
appears, wipe it off with a dry, clean
cloth.
5. For additional information and assistance, we recommend that you
contact an authorized dealer.
CLEANING FABRIC SEATS AND
HEADLINERS
WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
We recommend that you only clean the
fabric seats and headliners in the following
way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
For heavy stains, spot clean the area. If a
ring forms on the fabric, clean the entire
area immediately, but do not oversaturate
or the ring could set.
CLEANING CARPETS AND FLOOR
MATS
We recommend that you only clean your
carpets in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
352
Vehicle Care
GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:
• Make and receive calls.
• Access and play music from yourportable music player.
• Use 911 Assist or Emergency Assistance and applications via SYNC AppLink.
*
• Access phonebook contacts and musicusing voice commands.
• Stream music from your connected phone.
• Text message.
• Use the advanced voice recognition system.
• Charge your USB device (if your device supports this).
*These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
SYNC support is available at your regional
Ford website. See SYNC™
Troubleshooting (page 421).
SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest software downloads available for
SYNC.
• Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
415
SYNC™ (If Equipped)
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
Display
Select this tile to adjust display settings
like brightness and auto dim.
Charge Settings (If Equipped)
Select this tile to adjust the electric vehicle
charge settings.
Voice Control
Select this tile to adjust voice control
settings like command confirmations and
displayed lists.
Navigation (If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
Multi Contour Seats (If Equipped)
Select this tile to adjust the position and
massage function of your multi contour
seats.
Seats (If Equipped)
Select this tile to adjust the lumbar
function of your seats.
Message Center (If Equipped)
Select this tile to view vehicle messages.
Personal Profiles (If Equipped)
Select this tile to adjust recalled memory
features when using personal profiles.
Valet Mode (If Equipped)
Select this tile to enable and disable valet
mode.
Ambient Lighting (If Equipped)
Select this tile to change the color or
intensity of the interior lighting.
465
SYNC™ 3 (If Equipped)
Identifying the Fuses in the Body ControlModule Fuse Box...........................................325
Locating the Body Control Module Fuse Box......................................................................325
Body Styling Kit Precautions...................354
Body Styling Kits..........................................354
Bonnet Lock
See: Opening and Closing the Hood..........328Booster Seats..................................................36
Brake Fluid Specification...........................218
Brake Over Accelerator...............................217
Brake Precautions.........................................217
Brakes................................................................217
Anti-Lock Braking System...............................217
Brakes – Troubleshooting...............................219
Brakes – Troubleshooting.........................219Brakes – Frequently AskedQuestions.........................................................219
Brakes – Warning Lamps.................................219
Breaking-In....................................................304
C
Calculating Payload...................................290
Calculating the Load Limit......................290
Canceling the Set Speed..........................243
Capacities and Specifications................387
Catalytic Converter......................................198
Catalytic Converter – Troubleshooting.............................................198
Catalytic Converter Precautions............198
Catalytic Converter –Troubleshooting........................................198
Catalytic Converter – Warning
Lamps................................................................198
Changing a Flat Tire....................................382
Changing a Road Wheel...........................382
Changing the 12V Battery.........................343
Changing the Engine Air Filter - 1.5LEcoBoost™/2.0L EcoBoost™.............338
Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........339
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............340
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61 Changing the Remote Control Battery -
Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password..................................409
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device......................169
Charging Equipment..................................200
Charging Your Vehicle...............................200
AC Charging.........................................................205
Charging Your Vehicle –
Troubleshooting............................................207
Charging Your VehiclePrecautions................................................200
Charging Your Vehicle – Troubleshooting........................................207
Charging Your Vehicle – Frequently Asked
Questions........................................................ 208
Charging Your Vehicle – Information Messages.........................................................207
Checking MyKey System Status..............66
Checking the Brake Fluid...........................218
Checking the Coolant................................334
Checking the Seatbelts...............................44
Checking the Tire Pressures....................368
Checking the Wiper Blades........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29
Locating the Child Restraint Lower AnchorPoints...................................................................29
Locating the Child Restraint Top Tether Anchor Points...................................................30
What Are the Child Restraint Anchor Points...................................................................29
Child Restraints..............................................30Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28Child Restraint Anchor Points.........................29
Child Restraints....................................................30
Installing Child Restraints..................................31
Child Safety Locks.........................................38
Child Safety Precautions.............................28
Cleaning Products.......................................349
Cleaning the Exterior..................................349
Cleaning Camera Lenses andSensors..............................................................351
566
Index
Cleaning Chrome, Aluminium or StainlessSteel..................................................................350
Cleaning Headlamps and Rear Lamps...............................................................349
Cleaning Stripes or Graphics..........................351
Cleaning the Engine Compartment...........350
Cleaning the Exterior Precautions...............349
Cleaning the Underbody..................................351
Cleaning Wheels................................................350
Cleaning Windows and Wiper Blades...............................................................350
Cleaning the Interior....................................351Cleaning Carpets and Floor Mats................352
Cleaning Displays and Screens....................352
Cleaning Fabric Seats andHeadliners........................................................352
Cleaning Leather and Vinyl............................352
Cleaning Moonroof Tracks.............................353
Cleaning Plastic...................................................351
Cleaning Seatbelts............................................353
Cleaning Storage Compartments...............353
Cleaning the Instrument Panel.....................351
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control..............................................137
Closing the Liftgate.......................................78
Closing the Hands-Free Liftgate....................83
Closing the Liftgate From Inside Your Vehicle.................................................................82
Closing the Liftgate From Outside Your Vehicle.................................................................78
Closing the Liftgate Using the Remote Control.................................................................83
Cold Weather Precautions......................304
Configuring the Trip Computer - VehiclesWith: 4.2 Inch Instrument Cluster
Display Screen............................................129
Connected Vehicle.....................................405
Connecting the Vehicle to a Mobile
Network...........................................................405
Connected Vehicle Data..............................24
Connected Vehicle Limitations..............405
Connected Vehicle Requirements........405
Connected Vehicle – Troubleshooting -Vehicles With: Modem...........................406
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3............................407
Connecting a Trailer...................................296 Connecting a Trailer Precautions..........296
Connecting the Vehicle to a Mobile
Network.......................................................405
Connecting FordPass to the Modem.........405
Enabling and Disabling the Modem..........405
What Is the Modem.........................................405
Connecting the Vehicle to a Wi-FiNetwork.......................................................405
Contacting Us...................................................15
Cooling System Capacity and Specification - 1.5L EcoBoost™.........396
Cooling System Capacity and Specification - 2.0L EcoBoost™.........397
Cooling System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................397
Crash and Breakdown Information.................................................308
Automatic Crash Shutoff.................................314
Jump Starting the Vehicle...............................310
Post-Crash Alert System.................................313
Crash Sensors and Airbag Indicator.......54
Creating a MyKey - Vehicles With: FlipKey....................................................................65
Creating a MyKey - Vehicles With: Push Button Start..................................................65
Creating a Vehicle Wi-Fi Hotspot.........409
Cross Traffic Alert..........................................271
Cross Traffic Alert –
Troubleshooting.............................................273
Cross Traffic Alert Indicators....................272
Cross Traffic Alert Limitations..................271
Cross Traffic Alert Precautions................271
Cross Traffic Alert –Troubleshooting.........................................273
Cross Traffic Alert – Information
Messages..........................................................273
Cruise Control................................................242
Cruise Control Indicators..........................243
Cup Holders....................................................170
Cup Holder Precautions...................................170Customer Information..............................490Radio Frequency CertificationLabels...............................................................493
567
Index
Folding the Exterior Mirrors......................108
Ford Protect..................................................480
Front Parking Aid...........................................231
Front Parking Aid Audible Warnings...........232
Front Parking Aid Limitations.........................231
Locating the Front Parking AidSensors.............................................................232
What is the Front Parking Aid.........................231
Front Passenger Sensing System.............51Front Passenger Sensing System Indicator s............................................................53
Front Passenger Sensing System Precautions........................................................53
How Does the Front Passenger Sensing System Work......................................................51
What Is the Front Passenger Sensing System..................................................................51
Front Seat Precautions..............................148
Front Seats.....................................................148
Heated Seats........................................................154
Manual Seats.......................................................149
Power Seats...........................................................151
Fuel and Refueling.......................................187Fuel and Refueling –Troubleshooting.............................................196
Fuel Quality..........................................................188
Refueling.................................................................191
Running Out of Fuel..........................................189
Fuel and Refueling Precautions..............187
Fuel and Refueling – Troubleshooting........................................196
Fuel and Refueling – Information
Messages..........................................................196
Fuel and Refueling – Warning Lamps........196
Fuel Economy Display................................126
Fuel Economy Display - Gasoline...........127
Fuel Economy Display - Plug-In Hybrid Electric Vehicle (PHEV)...........................127
Fuel Gauge.......................................................118
Fuel Gauge Limitations.....................................118
Locating the Fuel Filler Door...........................118
What Is Distance to Empty..............................118
What Is the Fuel Gauge.....................................118
What Is the Low Fuel Reminder.....................118
Fuel Quality....................................................188Selecting the Correct Fuel..............................188
Fuel Tank Capacity - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV).........................398
Fuel Tank Capacity......................................195
Fuel Tank Capacity - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................399
Fuse Precautions..........................................319
Fuses.................................................................319
Body Control Module Fuse Box....................325
Fuses – Troubleshooting.................................327
Under Hood Fuse Box.......................................319
Fuses – Troubleshooting...........................327Fuses – Frequently Asked Questions.........327
G
Garage Door Opener...................................162
Garage Door Opener Limitations...........162
Garage Door Opener Precautions..........162
Garage Door Opener Radio Frequencies.................................................165
General Maintenance Information.......482
Glasses Holder...............................................170
Locating the Glasses Holder...........................170Glossary of Tire Terminology..................363
Grade Assist - Hybrid Electric Vehicle (HEV)..............................................................212\
Grade Assist Indicators.....................................212
Switching Grade Assist On and Off.............212
What Is Grade Assist.........................................212
H
Headlamp AdjustingSee: Adjusting the Headlamps.....................344Headlamps.......................................................97Headlamp Indicators..........................................97
Switching Headlamp Exit Delay On and
Off........................................................................\
.97
Using the High Beam Headlamps..................97
Headlamps – Troubleshooting................98Headlamps – Frequently Asked Questions...........................................................98
Head Up Display.............................................131Head Up Display – Troubleshooting............133Head Up Display Indicators.......................132
Head Up Display Settings...........................131
570
Index
Head Up Display –Troubleshooting.........................................133
Head Up Display – Information
Messages..........................................................133
Heated Exterior Mirrors..............................146
Heated Rear Window..................................146
Heated Seats.................................................154
Heated Seat Precautions................................154
Switching the Heated Seats On andOff.......................................................................1\
54
Heated Windshield......................................146
Heating
See: Climate Control..........................................137High Voltage Battery Gauge - Plug-InHybrid Electric Vehicle (PHEV).............119
High Voltage Battery...................................199
High Voltage Battery Precautions..........199
High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle
(HEV)............................................................309
Hill Start Assist.............................................223
Hill Start Assist – Troubleshooting.............223Hill Start Assist Precautions....................223
Hill Start Assist – Troubleshooting.......223
Hill Start Assist – Information
Messages.........................................................223
Hints on Controlling the Interior Climate- Vehicles With: Automatic
Temperature Control................................144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................145
Hood Lock
See: Opening and Closing the Hood..........328Horn....................................................................\
..91
How Does Active Park Assist Work..............................................................238
How Does Adaptive Cruise Control With Stop and Go Work....................................244
How Does a Hybrid Electric Vehicle Work................................................................179
How Does All-Wheel Drive Work............216
How Does Auto Hold Work......................224
How Does Blind Spot Information System Work..............................................268
How Does Cross Traffic Alert Work........271
How Does Driver Alert Work....................282
How Does Easy Entry and Exit Work.......77 How Does Hill Start Assist Work............223
How Does Pre-Collision Assist
Work...............................................................274
How Does Speed Sign Recognition Work..............................................................284
How Does Stability Control Work..........227
How Does the Garage Door Opener Work...............................................................162
How Does the Lane Keeping System Work...............................................................261
How Does the Memory Function Work...............................................................160
How Does the Personal Safety System Work.................................................................46
How Does the Rear Occupant Alert System Work...............................................158
How Does the Safety Canopy™ Work.................................................................48
How Does Traction Control Work..........225
How Does Trailer Sway Control Work..............................................................303
How Do the Front Airbags Work...............47
How Do the Knee Airbags Work...............48
How Do the Side Airbags Work.................47
Hybrid Electric Vehicle Driving Characteristic s............................................179
Hybrid Electric Vehicle Indicators...........179
Hybrid Electric Vehicle Information.......179
Hybrid Electric Vehicle Information –
Troubleshooting............................................180
Plug-In Hybrid Electric Vehicle Information.......................................................181
Plug-In Hybrid Electric Vehicle Information
– Troubleshooting.........................................182
Hybrid Electric Vehicle Information –Troubleshooting........................................180
Hybrid Electric Vehicle Information –
Frequently Asked Questions.....................180
Hybrid Electric Vehicle Information – Information Messages.................................180
Hybrid Electric Vehicle Information – Warning Lamps..............................................180
I
Identifying Fuse Types...............................327
Ignition Switch.................................................171
Inflating the Tires........................................368
571
Index
Locating the USB Ports.............................166
Locating the Wireless AccessoryCharger..........................................................169
Locating Your Vehicle...................................59
Locking and Unlocking the Doors Using Keyless Entry.................................................75
Locking the Doors.................................................75
Unlocking the Doors............................................75
Locking the Rear WindowControls........................................................106
Luggage Compartment............................294
M
Maintenance.................................................32812V Battery............................................................341
Engine Oil..............................................................\
333
Exterior Bulbs......................................................345
Interior Bulbs.......................................................348
Maintenance Precautions........................328
Manual Climate Control.............................137
Manually Dimming the Interior Mirror..............................................................107
Manually Releasing the Electric Parking Brake.............................................................220
Manual Park Release - Gasoline.............212
Manual Park Release Precautions................212
Using Manual Park Release............................213
What Is Manual Park Release.........................212
Manual Seats.................................................149Adjusting the Head Restraint.........................149
Adjusting the Seat Backrest...........................150
Adjusting the Seat Height................................151
Folding the Seat Backrest...............................156
Head Restraint Components.........................149
Installing the Head Restraint.........................150
Moving the Seat Backward and
Forward............................................................. 150
Removing the Head Restraint.......................150
Unfolding the Seat Backrest...........................157
Master Access Code......................................73Displaying the Master Access Code..............73
What Is the Master Access Code....................73
Memory Function.........................................160
Memory Function Precautions................160
Mislock...............................................................70
Mislock Limitations...............................................71
Switching Mislock On and Off..........................71 What Is Mislock.....................................................70
Mobile Communications
Equipment....................................................531
Mobile Device Data........................................25
Moonroof Bounce-Back.............................110
Overriding Moonroof Bounce-Back.............110
What Is Moonroof Bounce-Back...................110
Moonroof.........................................................109Moonroof Bounce-Back...................................110Motorcraft Parts - 1.5L EcoBoost™................................................390
Motorcraft Parts - 2.0L EcoBoost™................................................390
Motorcraft Parts - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)..........................................391
Muting the Audio...........................................411
MyKey Settings...............................................64
Configurable MyKey Settings..........................64
Non-Configurable MyKey Settings................64
MyKey – Troubleshooting...........................66MyKey – Frequently Asked Questions.........68
MyKey – Information Messages.....................66
MyKey™.............................................................64MyKey Settings.....................................................64
MyKey – Troubleshooting.................................66
N
Navigation......................................................452
Normal Scheduled Maintenance..........485
O
Opening and Closing the Flip Key............58
Opening and Closing the Hood..............328
Opening and Closing the Moonroof......................................................109
Opening and Closing the Sun Shade............................................................109
Opening and Closing the Windows.......105
Opening the Liftgate.....................................78
Opening the Hands-Free Liftgate...................81
Opening the Liftgate From Inside Your
Vehicle................................................................80
Opening the Liftgate From Outside Your Vehicle.................................................................78
574
Index