Do not wipe lamps when they are dry.
CLEANING WINDOWS AND WIPER
BLADES
To clean the windshield and wiper blades:
• Clean the windshield with anon-abrasive glass cleaner.
Note: When cleaning the interior of the
windshield, avoid getting any glass cleaner
on the instrument panel or door panels.
Wipe any glass cleaner off these surfaces
immediately.
• Clean the wiper blades with washer fluid or water applied with a soft
sponge or cloth.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
This can cause damage not covered by the
vehicle Warranty.
CLEANING CHROME, ALUMINIUM
OR STAINLESS STEEL
We recommend that you only use a car
shampoo, a soft cloth and water on
bumpers and other chrome, aluminium or
stainless steel parts.
Note: For additional information and
assistance, we recommend that you contact
an authorized dealer.
Note: Rinse the area well after cleaning.
Note: Do not use abrasive materials, for
example steel wool or plastic pads, as they
can scratch these surfaces.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
CLEANING WHEELS
Only use a recommended wheel and tire
cleaner to clean the wheels weekly. For
additional information and assistance, we
recommend that you contact an
authorized dealer.
1. Use a sponge to remove heavy deposits of dirt and brake dust.
2. Rinse well after cleaning.
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before parking your vehicle.
This reduces the risk of corrosion of the
brake discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers.
Note: Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
CLEANING THE ENGINE
COMPARTMENT
Use a vacuum cleaner to remove debris
from the screen area below windshield.
Note: If you are not familiar with the parts
around the engine do not wash the engine
compartment. Avoid frequent engine
washes.
When washing the engine compartment:
• Never wash or rinse the engine while it is hot or running.
• Never wash or rinse any ignition coil, spark plug wire or spark plug well.
• Cover the battery, power distribution box, and air filter assembly to prevent
water damage.
350
Vehicle Care
Note:If you intend on parking your vehicle
for an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so to
reduce the risk of increased corrosion of the
brake discs, brake pads and linings.
Tires
• Maintain recommended air pressure.
Note: If you intend on parking your vehicle
for an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This reduces the risk of corrosion of the
brake discs, brake pads and linings.
REMOVING YOUR VEHICLE
FROM STORAGE
When your vehicle is ready to come out of
storage, do the following:
• We recommend that you change the engine oil before you use your vehicle
again.
• Wash your vehicle to remove any dirt or grease film build-up on window
surfaces.
• Check windshield wipers for any deterioration.
• Check under the hood for any foreign material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign material that may have collected
during storage.
• Check tire pressures and set tire inflation per the Tire Label.
• Check brake pedal operation. Drive your vehicle 15 ft (4.5 m) back and
forth to remove rust build-up. • Check fluid levels (including coolant,
oil and gas) to make sure there are no
leaks, and fluids are at recommended
levels.
• If you remove the battery, clean the battery cable ends and check for
damage.
Contact an authorized dealer if you have
any concerns or issues.
356
Storing Your Vehicle
Accessory power plug
H
Casing/housing
I
Bike/raft/sports ball adapters
J
USING THE TIRE SEALANT
AND INFLATOR KIT
Tips for use of the kit
To ensure safe operation of the kit:
• Before operating the kit, make sure
your vehicle is safely off the road and
away from moving traffic.
• Do not remove any foreign objects, such as nails or screws, from the tire.
• Do not allow the compressor to operate continuously for more than 15
minutes. This will help prevent the
compressor from overheating.
• Only use the kit when the ambient temperature is between -22°F (-30°C)
and 158°F (70°C).
• Only use the sealing compound before the use-by date. The use-by date is on
a label on the sealant canister and can
be seen through the rectangular
viewing window on the bottom of the
compressor. Check the use-by date
regularly and replace the canister when
the sealant expires.
Note: Sealant compound contains latex.
Use appropriate precautions to avoid any
allergic reactions.
E175978
When inflation only is required
for a tire or other objects, the
selector must be in the Air
position.
What to do when a tire is punctured
A tire puncture within the tire's tread area
can be repaired in two stages with the kit. • In the first stage, the tire will be
reinflated with a sealing compound
and air. After the tire has been inflated,
you will need to drive the vehicle a
short distance approximately 4 mi
(6 km) to distribute the sealant in the
tire.
• In the second stage, you will need to check the tire pressure and adjust, if
necessary, to the vehicle's specified
tire inflation pressure.
First Stage: Reinflating the Tire
with sealing compound and air
WARNING: Do not stand directly
over the kit while inflating the tire. If you
notice any unusual bulges or
deformations in the tire's sidewall during
inflation, stop and call roadside
assistance.
WARNING: If the tire does not
inflate to the recommended tire pressure
within 15 minutes, stop and call roadside
assistance.
Park the vehicle in a safe, level and secure
area, away from moving traffic.
Turn the hazard lights on. Apply the parking
brake and power off the vehicle. Inspect
the flat tire for visible damage.
If a puncture is located in the tire sidewall,
stop and call roadside assistance.
1. Remove the valve cap from the tire valve.
2. Unwrap the dual purpose hose (black tube) from the back of the compressor
housing.
3. Fasten the hose to the tire valve by turning the connector clockwise.
Tighten the connection securely.
373
Tire Sealant and Inflator Kit (If Equipped)
MOTORCRAFT PARTS - 1.5L ECOBOOST™
Motorcraft Part Number
Component
FA-1939
Air filter element.
BAGM-48H6-760
Battery.
FP-89
Cabin air filter.
FL-910-S
Engine oil filter.
1
SP-550
Spark plug.
WW-2502 (driver side)
Windshield wiper blade.
WW-2051 (passenger side)WW-1112 (rear window)
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
We recommend Motorcraft parts that are
available at your authorized dealer or at
www.fordparts.com. We engineer these
parts for your vehicle to meet or exceed
our specifications. Use of other parts could
impact vehicle performance, emissions
and durability. Your warranty could be void
for any damage related to use of other
parts.
MOTORCRAFT PARTS - 2.0L ECOBOOST™
Motorcraft Part Number
Component
FA-1939
Air filter element.
BAGM-48H6-760
Battery.
FP-89
Cabin air filter.
FL-910-S
Engine oil filter.
1
SP-578
Spark plug.
WW-2502 (driver side)
Windshield wiper blade.
WW-2051 (passenger side)
390
Capacities and Specifications
Motorcraft Part Number
Component
WW-1112 (rear window)
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
We recommend Motorcraft parts that are
available at your authorized dealer or at
www.fordparts.com. We engineer these
parts for your vehicle to meet or exceed
our specifications. Use of other parts could
impact vehicle performance, emissions
and durability. Your warranty could be void
for any damage related to use of other
parts.
MOTORCRAFT PARTS - 2.5L, HYBRID ELECTRIC VEHICLE (HEV)/
PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV)
Motorcraft Part Number
Component
FA-1948
Air filter element.
FL-910-S
Oil filter.
1
BXT-99RT4-A
Battery.
SP-530
Spark plug.
FP-89
Cabin air filter.
WW-2502 (driver side)
Windshield wiper blade.
WW-2051 (passenger side)WW-1112 (rear window)
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specifications SAE/USCAR-36.
We recommend Motorcraft parts that are available at your authorized dealer or at
www.fordparts.com. We engineer these parts for your vehicle to meet or exceed our
specifications. Use of other parts could impact vehicle performance, emissions and
durability. Your warranty could be void for any damage related to use of other parts.
391
Capacities and Specifications
CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
SYNC 3
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. – Password error.
• Enter the correct network password.
– Weak network signal. • Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
– Multiple access points in range with the same SSID. • Use a unique name for your SSID. Do not use thedefault name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. – Weak network signal.
• Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak. – Obstructed network signal.
• If your vehicle has a heated windshield, positionyour vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see. – Hidden network.
• Make the network visible and try again.
407
Connected Vehicle (If Equipped)
Helpful Hints
• Make sure the interior of your vehicle isas quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• Before giving a voice command, wait for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses between words.
• You can interrupt the system at any time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level
E142599
Press the voice button. When
prompted, say:
Action and Description
Voice Command
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
Interaction Mode Standard
Provides less audible interaction and guid-
ance.
Interaction Mode Advanced
Phone Confirmation
Using phone confirmations; the system
asks you to verify before placing any calls.
To adjust this setting press the voice button, when prompted say:
Action and Description
Voice Command
When enabled, this feature prompts you to
confirm any voice initiated call command
prior to placing the call.
Phone Confirmation Off
The system makes a best guess; occasion-
ally, the system asks you to confirm
settings.
Phone Confirmation On
417
SYNC™ (If Equipped)
• Drive Power: The engine is on due toaccelerator pedal pressure or speed
control activation. Reduce pressure on
the accelerator pedal or switch off the
speed control to return to full electric
mode.
• High Speed: The engine is on because the vehicle speed exceeds the level for
full electric operation. Reduce the
speed to return to electric operation.
• Heater Setting: The engine is on because of the heater setting. Reduce
or turn off the heater setting to return
to electric operation.
• Neutral Gear: The engine is on because the vehicle is in Neutral (N). Shift out
of neutral gear to return to electric
operation.
• Engine Cold: The engine is on because it is cold. The vehicle returns to electric
operation once the engine is sufficiently
warm.
• Battery Charging: The engine is on to charge the high-voltage battery. The
vehicle returns to electric operation
once the battery is charged.
• Low Gear: The engine is on because the vehicle is in low gear. Shift out of
low gear to return to electric operation.
• Normal Operation: The engine is on to optimize vehicle operation. The vehicle
returns to electric operation when
possible.
• Low Use: The engine is on to maintain engine oil quality. The vehicle returns
to electric operation when low engine
use mode is complete. See How Does
Low Engine Use Mode Work (page
182). • Engine Braking Active: The engine is on
to provide increased powertrain
braking. This can occur when you turn
on the grade assist feature, when
speed control is on or when driving with
your foot off the accelerator pedal.
Turning off grade assist or speed
control may allow the vehicle to return
to electric operation.
• Battery Temperature: The engine is on due to high or low high-voltage battery
temperature. This is a normal operating
condition. The vehicle returns to
electric operation when possible.
• Drive Mode: The engine is on due to the drive mode selection. Select an
appropriate drive mode for electric only
operation.
Charge Settings
E304452
The Charge Settings information
for your plug-in hybrid vehicle is
available through the Home
screen or under Vehicle Settings. To
Improve your charging experience, your
vehicle has the following convenience
features.
Charge Times
Once you set up Charge Times for a
specific charging location, your vehicle
prioritizes charging based on your preferred
time settings. You can set two preferred
charging time windows for weekdays and
two for weekends. This feature allows you
to take advantage of electric utility rate
plans that offer lower pricing during certain
times of day. Contact your utility company
to see what plans are available.
Note: You can also set up and use these
features using the FordPass app.
458
SYNC™ 3 (If Equipped)