LOCATING THE TIRE LABEL
The tire label or safety
certification label is on the driver
side B-pillar or the edge of the
driver door. It contains information
on the recommended front and
rear tire inflation pressures. See
Locating the Safety
Compliance Certification
Labels (page 288).
DEPARTMENT OF
TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
E142542
Tire Quality Grades apply to new
pneumatic passenger car tires.
The Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example: Treadwear 200
Traction AA Temperature A .
These Tire Quality Grades are
determined by standards that the
United States Department of
Transportation has set. Tire Quality Grades apply to new
pneumatic passenger car tires.
They do not apply to deep tread,
winter-type snow tires,
space-saver or temporary use
spare tires, light truck or LT type
tires, tires with nominal rim
diameters of 10 to 12 inches or
limited production tires as defined
in Title 49 Code of Federal
Regulations Part 575.104 (c)(2).
U.S. Department of
Transportation Tire quality
grades:
The U.S. Department of
Transportation requires us to give
you the following information
about tire grades exactly as the
government has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test course.
For example, a tire graded 150
would wear 1½ times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of their
use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
357
Wheel and Tire Information
Traction AA A B C
WARNING: The traction
grade assigned to this tire is
based on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics.
The traction grades, from highest
to lowest are AA, A, B, and C. The
grades represent the tire’s ability
to stop on wet pavement as
measured under controlled
conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
Temperature A B C
WARNING: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
The temperature grades are A
(the highest), B and C,
representing the tire’s resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled conditions
on a specified indoor laboratory test wheel. Sustained high
temperature can cause the
material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden
tire failure. The grade C
corresponds to a level of
performance which all passenger
car tires must meet under the
Federal Motor Vehicle Safety
Standard No. 139. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law.
INFORMATION ON THE TIRE
SIDEWALL
Both United States and Canada
Federal regulations require tire
manufacturers to place
standardized information on the
sidewall of all tires. This
information identifies and
describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire
Identification Number for safety
standard certification and in case
of a recall.
358
Wheel and Tire Information
*Treadwear The treadwear grade
is a comparative rating based on
the wear rate of the tire when
tested under controlled conditions
on a specified government test
course. For example, a tire graded
150 would wear one and one-half
times as well on the government
course as a tire graded 100.
*Traction: The traction grades,
from highest to lowest are AA, A,
B, and C. The grades represent the
tire's ability to stop on wet
pavement as measured under
controlled conditions on specified
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.
*Temperature: The temperature
grades are A (the highest), B and
C, representing the tire's
resistance to the generation of
heat and its ability to dissipate
heat when tested under controlled
conditions on a specified indoor
laboratory test wheel.
M. Maximum Inflation
Pressure: Indicates the tire
manufacturers' maximum
permissible pressure or the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the vehicle manufacturer's
recommended cold inflation
pressure which can be found on
the Safety Compliance
Certification Label (affixed to
either the door hinge pillar,
door-latch post, or the door edge that meets the door-latch post,
next to the driver's seating
position), or Tire Label which is
located on the B-Pillar or the edge
of the driver’s door. The cold
inflation pressure should never be
set lower than the recommended
pressure on the vehicle label.
The tire suppliers may have
additional markings, notes or
warnings such as standard load
or radial tubeless.
Additional Information
Contained on the Tire Sidewall
for LT Type Tires
Note:
Tire Quality Grades do not
apply to this type of tire.
A
BC
BD
E142544
LT type tires have some additional
information beyond those of P
type tires; these differences are
described below.
361
Wheel and Tire Information
WARNING: Remember that even
advanced technology cannot defy the
laws of physics. It's always possible to
lose control of a vehicle due to
inappropriate driver input for the
conditions. Aggressive driving on any
road condition can cause you to lose
control of your vehicle increasing the risk
of personal injury or property damage.
Activation of the electronic stability
control system is an indication that at
least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator's ability to control
the vehicle potentially resulting in a loss
of vehicle control, vehicle rollover,
personal injury and death.
WARNING: Wheels and tires must
be the same size, load index and speed
rating as those originally fitted on the
vehicle. Use of any other tire or wheel
can affect the safety and performance
of your vehicle. Additionally, the use of
non-recommended tires and wheels can
cause steering, suspension, axle, transfer
case or power transfer unit failure.
Follow the recommended tire inflation
pressures found on the Safety
Compliance Certification label, or the
Tire Label on the B-Pillar or the edge of
the driver door. Failure to follow this
instruction could result in loss of vehicle
control, vehicle rollover, or personal injury
or death.
The tires on your vehicle could have
all-weather treads to provide traction in
rain and snow. In some climates you will
need to use snow tires and chains on your
vehicle in emergency situations or if
required by law.
Note: The suspension insulation and
bumpers will help prevent vehicle damage.
Do not remove these components from your
vehicle when using snow tires and chains. Note:
Driving too fast for road conditions
creates the possibility of loss of vehicle
control. Driving at very high speeds for
extended periods of time may result in
damage to vehicle components.
Follow these guidelines when using snow
tires and chains:
• Chains may damage aluminum wheels.
• Use ultra low profile cables, 10 mm or less in dimension as measured on the
sidewall of your tire, only with
225/60R18 all season tires.
• Do not use snow chains or cables with 225/55R19, or 245/45R20.
• Not all S-class snow chains or cables meet these restrictions. Chains of this
size restriction will include a tensioning
device.
• Purchase chains or cables from a manufacturer that clearly labels body
to tire dimension restrictions. The snow
chains or cables must be mounted in
pairs on the rear tires only.
• When driving with snow chains do not exceed 30 mph (50 km/h) or the
maximum speed recommended by the
chain manufacturer, whichever is less.
• Install cables securely, verifying that the cables do not touch any wiring or
brake lines.
• Drive cautiously. If you hear the cables rub or bang against the vehicle, stop
and retighten them. If this does not
work, remove the cables to prevent
vehicle damage.
• Remove the tire chains when they are no longer needed. Do not use tire
chains on dry roads.
If you have any questions regarding snow
chains or cables, please contact your
authorized dealer.
367
Wheel and Tire Information
ROLLOVER WARNING
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt.
WARNING: Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions.
THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
490
Customer Information
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT: Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
SYNC® Automotive Important Safety
Information Read and follow
instructions:
• Before using your SYNC® system, read and follow all instructions and safety
information provided in this end user
manual ("Owner Guide".) Not
following precautions found in the
Owner Guide can lead to an accident
or other serious injuries. General Operation
•
Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen: Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting: Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features: Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard: Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail: Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a
535
Customer Information
Head Up Display –Troubleshooting.........................................133
Head Up Display – Information
Messages..........................................................133
Heated Exterior Mirrors..............................146
Heated Rear Window..................................146
Heated Seats.................................................154
Heated Seat Precautions................................154
Switching the Heated Seats On andOff.......................................................................1\
54
Heated Windshield......................................146
Heating
See: Climate Control..........................................137High Voltage Battery Gauge - Plug-InHybrid Electric Vehicle (PHEV).............119
High Voltage Battery...................................199
High Voltage Battery Precautions..........199
High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle
(HEV)............................................................309
Hill Start Assist.............................................223
Hill Start Assist – Troubleshooting.............223Hill Start Assist Precautions....................223
Hill Start Assist – Troubleshooting.......223
Hill Start Assist – Information
Messages.........................................................223
Hints on Controlling the Interior Climate- Vehicles With: Automatic
Temperature Control................................144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................145
Hood Lock
See: Opening and Closing the Hood..........328Horn....................................................................\
..91
How Does Active Park Assist Work..............................................................238
How Does Adaptive Cruise Control With Stop and Go Work....................................244
How Does a Hybrid Electric Vehicle Work................................................................179
How Does All-Wheel Drive Work............216
How Does Auto Hold Work......................224
How Does Blind Spot Information System Work..............................................268
How Does Cross Traffic Alert Work........271
How Does Driver Alert Work....................282
How Does Easy Entry and Exit Work.......77 How Does Hill Start Assist Work............223
How Does Pre-Collision Assist
Work...............................................................274
How Does Speed Sign Recognition Work..............................................................284
How Does Stability Control Work..........227
How Does the Garage Door Opener Work...............................................................162
How Does the Lane Keeping System Work...............................................................261
How Does the Memory Function Work...............................................................160
How Does the Personal Safety System Work.................................................................46
How Does the Rear Occupant Alert System Work...............................................158
How Does the Safety Canopy™ Work.................................................................48
How Does Traction Control Work..........225
How Does Trailer Sway Control Work..............................................................303
How Do the Front Airbags Work...............47
How Do the Knee Airbags Work...............48
How Do the Side Airbags Work.................47
Hybrid Electric Vehicle Driving Characteristic s............................................179
Hybrid Electric Vehicle Indicators...........179
Hybrid Electric Vehicle Information.......179
Hybrid Electric Vehicle Information –
Troubleshooting............................................180
Plug-In Hybrid Electric Vehicle Information.......................................................181
Plug-In Hybrid Electric Vehicle Information
– Troubleshooting.........................................182
Hybrid Electric Vehicle Information –Troubleshooting........................................180
Hybrid Electric Vehicle Information –
Frequently Asked Questions.....................180
Hybrid Electric Vehicle Information – Information Messages.................................180
Hybrid Electric Vehicle Information – Warning Lamps..............................................180
I
Identifying Fuse Types...............................327
Ignition Switch.................................................171
Inflating the Tires........................................368
571
Index
Starting a Gasoline Engine..............................172
Starting a Hybrid Electric VehicleSystem...............................................................173
Steering...........................................................229Electric Power Steering...................................229
Steering – Troubleshooting...........................229
Steering – Troubleshooting.....................229Steering – Information Messages...............229Steering Wheel................................................91
Stopping the Engine....................................184
Stopping the Engine When Your Vehicle isMoving................................................................175
Stopping the Engine When Your Vehicle is Stationary..........................................................175
Stopping the Liftgate Movement............84
Storage.............................................................170
Cup Holders..........................................................170
Glasses Holder.....................................................170
Storing Your Vehicle....................................355
Sunroof
See: Moonroof.....................................................109Switching Active Park Assist On andOff..................................................................238
Switching Adaptive Cruise Control On and Off..........................................................247
Switching All of the Interior Lamps On and Off..........................................................103
Switching Auto Hold On and Off...........224
Switching Auto-Start-Stop On and Off...................................................................184
Switching Blind Spot Information System On and Off..................................268
Switching Cross Traffic Alert On and Off....................................................................271
Switching Cruise Control On and Off...................................................................242
Switching Driver Alert On and Off.........282
Switching Easy Entry and Exit On and Off......................................................................77
Switching From Adaptive Cruise Control to Cruise Control.......................................250
Switching Pre-Collision Assist On and Off...................................................................275
Switching Rear Occupant Alert System On and Off...................................................158
Switching Repeat Mode On and Off...................................................................410 Switching Shuffle Mode On and
Off...................................................................410
Switching Stability Control On and Off...................................................................22\
8
Switching the Audio Unit On and Off...................................................................410
Switching the Front Interior Lamps On and Off..........................................................103
Switching the Hazard Flashers On and Off...................................................................310
Switching the Head Up Display On and Off.....................................................................131
Switching the Heated Steering Wheel On and Off......................................................91
Switching the Lane Keeping System Mode..............................................................262
Switching the Lane Keeping System On and Off..........................................................262
Switching the Rear Interior Lamps On and Off..........................................................103
Switching the Rear Window Wiper On and Off............................................................93
Switching Traction Control On and Off...................................................................225
Switching Trailer Sway Control On and Off..................................................................303
Symbols Glossary...........................................19
Symbols Used on Your Vehicle..................19
SYNC™ 3.........................................................431
General Information..........................................431SYNC™ 3 Troubleshooting.....................466
SYNC™ Applications and Services.......419
SYNC™............................................................415
General Information..........................................415SYNC™ Troubleshooting..........................421
T
Tachometer - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)............................................117
Technical Specifications
See: Capacities and Specifications............387Temporary Neutral Mode............................211Entering Temporary Neutral Mode................211
Exiting Temporary Neutral Mode...................211
Temporary Neutral Mode Limitations..........211
What Is Temporary Neutral Mode.................211
579
Index