HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
HYBRID ELECTRIC VEHICLE
INFORMATION – WARNING
LAMPS
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It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
HYBRID ELECTRIC VEHICLE
INFORMATION – INFORMATION
MESSAGES
Action
Message
Displays when a
malfunction occurs in the high voltage electric system.
Stop your vehicle as soon as it is safe to do so. Have your
vehicle checked as soon as possible.
Stop Safely Now
HYBRID ELECTRIC VEHICLE
INFORMATION – FREQUENTLY
ASKED QUESTIONS
How long is the high voltage battery
system designed to last?
The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance. What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge?
Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol).
Why does it take a long time before the
engine shuts down? There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
180
Hybrid Electric Vehicle Information (If Equipped)
PLUG-IN HYBRID ELECTRIC
VEHICLE INFORMATION
WHAT IS A PLUG-IN HYBRID
ELECTRIC VEHICLE
A plug-in hybrid electric vehicle combines
a gasoline engine with an electric motor
and rechargeable high voltage battery
allowing you to use only electricity to
power your vehicle.
HOW DOES A PLUG-IN HYBRID
ELECTRIC VEHICLE WORK
Charging your vehicle adds electrical
energy that propels the vehicle. Regularly
plug in your vehicle to get optimal
electric-only range capability from the high
voltage battery. The system maximizes the
use of electric-only operation in normal
drive mode whenever possible. System
conditions could require the engine to
operate when necessary.
When the electric-only range reaches zero,
the powertrain system switches to hybrid
operation. This means that you have
depleted the energy you gained from
plugging in and charging your vehicle. Both
the gasoline engine and electric motor
power your vehicle and maximize fuel
economy during hybrid operation. You
receive some electric-only driving with
hybrid operation as the powertrain system
maintains the high voltage battery charge
within functional limits.
PLUG-IN HYBRID ELECTRIC
VEHICLE DRIVING
CHARACTERISTICS
The gasoline engine starts and stops to
provide power when required and to save
fuel when not needed. Restarting your
vehicle is not required. Simply step on the
accelerator when you are ready to drive.
When coasting at low speeds, coming to
a stop or standing, the gas engine normally
shuts down and your vehicle operates in
electric-only mode.
Conditions that may cause the gasoline
engine to start or remain running include:
• Considerable vehicle acceleration.
• Driving uphill.
• The high voltage battery charge levelis low.
• Heating or cooling the vehicle interior in high or low outside temperatures.
• The gasoline engine is below normal operating temperature.
• Towing a trailer.
• Certain drive modes could cause the engine to run. See Drive Mode
Control (page 257).
Note: Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your plug-in hybrid electric vehicle has
several EV drive modes to enhance your
driving experience. See Selecting a
Plug-In Hybrid Electric Vehicle Drive
Mode (page 259).
Your hybrid vehicle also comes with
standard hydraulic braking and
regenerative braking. Regenerative braking
is performed by your transmission and
captures brake energy and stores it in the
high voltage battery.
181
Hybrid Electric Vehicle Information (If Equipped)
This position allows your vehicle to move
backward. Come to a complete stop
before shifting into and out of reverse (R).
NEUTRAL (N)
WARNING: In neutral (N) your
vehicle is free to roll.
In neutral (N) power is not transmitted to
the driven wheels.
DRIVE (D)
This position, drive (D), is the normal
driving position, and allows your vehicle to
move forward.
LOW (L)
This mode is for driving on steep slopes.
The transmission will hold low gear for
maximum torque driving uphill and
maximum engine braking driving downhill.
You can enter this mode at any vehicle
speed.
Note: Prolonged use of this mode could
lower fuel economy. With your vehicle in
drive (D), press the L button to enter this
mode.
SHIFTING YOUR VEHICLE INTO
GEAR
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Your vehicle has an electronic transmission
selector. The transmission selector is on
the center console. The gears are selected
by rotating the transmission selector to
PRNDL.
• Park (P)
• Reverse (R)
• Neutral (N)
• Drive (D)
• Low (L)
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Rotate the transmission selector to the position you want and release.
3. The transmission position you select illuminates.
4. Release the brake pedal and your transmission remains in the selected
gear.
AUTOMATIC TRANSMISSION
POSITION INDICATORS
The instrument cluster displays the current
position.
210
Automatic Transmission
Returning Your Vehicle to Normal
Mode
1. Once it is safe to do so, reconnect thenegative (black) battery cable to the
battery.
2. Apply the parking brake. See What Is
the Electric Parking Brake (page 220).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you could use an external power source to
apply the parking brake.
3. Fully apply the brake pedal and hold. Do not release. Pull the orange tether
outward towards the driver seat to
release it from the override position.
4. The cable will release and retract back to its original rest position.
5. Stow the manual park release cable tether back inside the instrument panel
dash hole, install the access cover by
pressing it back in position.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P).
7. If the instrument cluster is not displaying the park (P) position or a
message displays on the instrument
cluster screen, make sure you apply the
parking brake before exiting your
vehicle. Contact an authorized dealer
for service.
AUTOMATIC TRANSMISSION
AUDIBLE WARNINGS
Transmission Not In Park (P)
Audible Warning
Sounds if you open the driver door before
shifting into park (P).
AUTOMATIC TRANSMISSION
– TROUBLESHOOTING
AUTOMATIC TRANSMISSION –
INFORMATION MESSAGES
Description
Message
The electric parking
brake is not fully applied.
Park Brake Not
Applied
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
214
Automatic Transmission
Note:Adaptive cruise control must be
switched on before you can switch lane
centering on.
When the system is active and the
direction indicator is switched on, the
system immediately cancels. The system
remains in standby mode as long as the
direction indicator is engaged. The system
automatically re-activates once the vehicle
is centered in a lane and the direction
indicator is switched off.
LANE CENTERING ALERTS
You must keep your hands on the steering
wheel at all times.
When the system is active and detects no
steering activity for a period of time, the
system alerts you to put your hands on the
steering wheel. If you do not react to the
warnings the system cancels and slows
your vehicle down to idle speeds while
maintaining steering control.
The system also alerts you if your vehicle
crosses lane markings without detected
steering activity.
Note: The system could detect a light grip
or touch on the steering wheel as hands-off
driving.
When the system cancels due to an
external condition, for example, no lane
markings are available and your hands are
not on the steering wheel, the system
immediately alerts you to take control of
the vehicle. If you ignore this alert, the
system slows the vehicle while maintaining
steering control.
LANE CENTERING AUTOMATIC
CANCELLATION
When an external condition cancels the
system, for example, no lane markings
available, a tone sounds and a message
appears in the instrument cluster display.
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If your vehicle starts to slow
down, you must provide steering
input to the wheel and press and
release the button to regain full system
performance.
Automatic cancellation can also occur if:
• The lane becomes too wide or too narrow.
• The system cannot detect valid lane markings.
• Lane markings cross over one another.
Note: The system disables until the next
key cycle if your vehicle slows down due to
driver inactivity twice within a key cycle.
LANE CENTERING INDICATORS
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Illuminates when you switch
lane centering on. The color of
the indicator changes to indicate
the system status.
Gray indicates the system is on but
inactive.
Green indicates the system is active and
applying steering torque assistance input
to keep your vehicle in the center of the
lane.
Amber with an audible tone and then gray
indicates a system automatic cancellation.
252
Adaptive Cruise Control (If Equipped)
INTELLIGENT ADAPTIVE
CRUISE CONTROL
HOW DOES INTELLIGENT
ADAPTIVE CRUISE CONTROL
WORK
Intelligent adaptive cruise control
combines speed sign recognition and
navigation map data with adaptive cruise
control to adjust the cruise set speed to
the speed limit detected by the speed sign
recognition system. As the system detects
new speed signs, the set speed updates.
There are limitations that affect the
accuracy of the speed sign recognition
system and its ability to determine the
current speed limit. The intelligent
adaptive cruise control system and its
ability to determine the current speed limit
shares these limitations. See Speed Sign
Recognition (page 284).
Note: The adaptive cruise control gap
setting operates normally when the feature
is enabled.
INTELLIGENT ADAPTIVE CRUISE
CONTROL PRECAUTIONS
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
INTELLIGENT ADAPTIVE CRUISE
CONTROL REQUIREMENTS
Traffic sign recognition must be enabled
for intelligent adaptive cruise control to be
active.
INTELLIGENT ADAPTIVE CRUISE
CONTROL LIMITATIONS
The speed limit information provided by
the navigation map data could be
inaccurate or out of date.
The system may not detect and read
speed limit signs with conditional
information, for example, when a sign is
flashing, during specific time ranges, or
when children are present.
Note: The system does not set the vehicle
speed to speed limits shown with a
supplementary traffic sign.
Under certain conditions, the system may
not adjust the vehicle speed until after your
vehicle passes the speed limit.
SWITCHING INTELLIGENT MODE
ON AND OFF
1. Press Settings on the touchscreen.
2. Press Driver Assistance.
3. Press Cruise Control .
4. Press Intelligent.
ADJUSTING THE SET SPEED
TOLERANCE
You can set a permanent speed tolerance
that is above or below the detected speed
limit.
1. Press Settings on the touchscreen.
2. Press Driver Assistance.
3. Press Cruise Control .
4. Press Intelligent.
253
Adaptive Cruise Control (If Equipped)
WHAT IS DRIVE MODE
CONTROL
The system delivers a driving experience
through a suite of sophisticated electronic
vehicle systems. These systems optimize
steering, handling and powertrain
response. This provides a single location
to control multiple systems performance
settings.
Changing the drive mode changes the
functionality of the following systems:
• Electric power-assisted steeringsystem adjusts steering effort and feel
based on the mode you select. See
Electric Power Steering
Precautions (page 229).
• Electronic stability control and traction control maintain your vehicle control
in adverse conditions or high
performance driving. See Stability
Control (page 227).
• Electronic throttle control enhances the powertrain response to your driving
inputs.
• Transmission controls become optimized with shift schedules tuned
to each mode.
• Four-wheel drive settings are optimized and tuned to each mode.
• Electric vehicle mode selections may be limited.
The system tailors your vehicle
configuration for each mode you select.
Note: Not all settings may be available.
Note: The system has diagnostic checks
that continuously monitor the system for
proper operation. If a mode is unavailable
due to a system fault or change in gear
shifter position, the mode defaults to
Normal.
SELECTING A DRIVE MODE -
EXCLUDING: PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
Note: Drive mode changes may not be
available when the ignition is off.
Note: Button icon shown may vary from
your vehicle.
Note: Selected drive mode displays in the
information display.
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To select drive modes, use the console
mounted control.
SELECTING A DRIVE MODE
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To select drive modes, use the console
mounted control.
257
Drive Mode Control
Note:Drive mode changes may not be
available when the ignition is off.
Note: Button icon shown may vary from
your vehicle.
Note: Selected drive mode displays in the
information cluster display.
DRIVE MODES
DEEP SNOW/SAND (If Equipped)
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Use this mode to aid you in
getting your vehicle unstuck
from deep snow or sand.
Note: The intent of your all-wheel drive
vehicle is not for off-road use. The all-wheel
drive feature allows for driving on relatively
level surfaces, obstruction free and similar
to normal on-road driving conditions.
Operating your vehicle in other conditions
could lead to excessive stress that could
result in damage not covered by the
warranty.
Note: This mode is not intended for driving
on snowy roads. For snowy roads use
slippery mode.
Note: Using deep snow/sand mode on dry,
hard surfaces could produce some vibration,
driveline bind up, and potential excessive
tire wear. This mode is for slippery and loose
surfaces.
ECO
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For efficient driving. This mode
helps deliver maximum fuel
efficiency and helps to increase
driving range.
NORMAL
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For everyday driving. This mode
is a perfect balance of
excitement, comfort and
convenience. This is the default mode after
each ignition cycle.
SLIPPERY
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For less than ideal road
conditions such as snow or ice
covered roads. T his mode lowers
throttle response, adjusts transmission
shift points, and optimizes vehicle stability
controls to help mitigate wheel spin and
maintain vehicle control when driving in
winter conditions.
Note: Using slippery mode on dry, hard
surfaces could produce some vibration,
driveline bind up, and potential excessive
tire wear.
SPORT
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For sporty driving with improved
performance handling and
response. This mode increases
accelerator pedal response, enhances
steering to provide a sportier feel, and
adjusts transmission shift points for quicker
vehicle acceleration.
258
Drive Mode Control