SECURITY – FREQUENTLY ASKED
QUESTIONS
What should I do if there is any
potential alarm problem with my
vehicle?Take all remote controls to an
authorized dealer if there is any
potential alarm problem with your
vehicle.
What should I do if the vehicle is unable
to start with a correctly coded key? Have your vehicle checked as soon as
possible.
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Security
WHAT IS REMOTE START
The system allows you to remotely start
your vehicle and to adjust the interior
temperature according to the settings that
you chose.
REMOTE START
PRECAUTIONS
WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes are toxic. Always
open the garage door before you start
the engine. Failure to follow this
instruction could result in personal injury
or death.
REMOTE START LIMITATIONS
Remote start does not work under the
following conditions:
• The alarm horn is sounding.
• The hood is open.
• The transmission is not in park (P).
• The ignition is on.
• The battery voltage is below the minimum operating voltage.
• Remote start is not enabled.
Note: Do not use remote start if the fuel
level is low.
Note: You can use remote start with
FordPass. See Connecting the Vehicle to
a Wi-Fi Network (page 405).
ENABLING REMOTE START
1. Press Settings on the touchscreen.
2. Press Vehicle Settings .
3. Press Remote Start Setup .4. Switch Remote Start on or off.
Note:
To remote start with FordPass, make
sure that the modem is enabled. See
Connected Vehicle Requirements (page
405).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
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Press the button on the remote
control.
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Within three seconds, press the
button twice on the remote
control.
Note: You can also use the FordPass App
to start the vehicle.
Note: The turn signals flash twice.
Note: The parking lamps turn on when the
vehicle is running.
Note: The horn sounds if the system fails
to start.
Note: All other vehicle systems remain off
when you have remotely started the vehicle.
Note: The vehicle remains secured when
you have remotely started the vehicle. A
valid key must be inside your vehicle to
switch the ignition on and drive your vehicle.
Remotely Stopping the Vehicle
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Within three seconds, press the
button twice on the remote
control.
EXTENDING THE REMOTE
START DURATION
To extend the remote start duration during
remote start, do the following:
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Remote Start (If Equipped)
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Press the button on the remote
control.
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Within three seconds, press the
button on the remote control.
Within three seconds, press the
button again.
If the duration is set to 15 minutes, the
duration extends by another 15 minutes.
This provides a total of 30 minutes.
Note: Remote start can only be extended
once.
Note: A maximum of two remote starts, or
one remote start with an extension, are
allowed. To reset the restart procedure
switch the vehicle to on, then to off.
REMOTE START REMOTE
CONTROL INDICATORS
Remote Control Feedback
An LED on the remote control provides
status feedback of remote start or stop
commands.
Status
LED
Remote start
successful.
Solid green.
Remote stopsuccessful.
Solid red.
Request failed or
status not received.
Blinking red.
Status incomplete.
Blinking green.
REMOTE START SETTINGS
SWITCHING CLIMATE CONTROL
AUTO MODE ON AND OFF
1. Press Settings on the touchscreen. 2. Press Remote Start Setup.
3. Press Climate Control
.
4. Select Vehicle.
5. Switch Auto on or off.
Note: If you switch the auto mode on, the
system attempts to heat or cool the interior
to 72°F (22°C).
Note: When you switch the ignition on, the
climate control system returns to the last
used settings.
SWITCHING CLIMATE CONTROL
LAST SETTINGS ON AND OFF
1. Press Settings on the touchscreen.
2. Press Vehicle Settings .
3. Press Remote Start Setup.
4. Switch Last settings on or off.
Note: If you switch the last settings on, the
system remembers the last used settings.
SWITCHING THE HEATED SEAT
SETTINGS ON AND OFF
1. Press Settings on the touchscreen.
2. Press Vehicle Settings .
3. Press Remote Start Setup.
4. Press Seats.
5. Switch Auto on or off.
Note: If you switch the heated seat settings
on, the heated seats turn on during cold
weather.
SWITCHING THE HEATED
STEERING WHEEL SETTINGS ON
AND OFF
1. Press Settings on the touchscreen.
2. Press Vehicle Settings .
3. Press Remote Start Setup.
4. Press Seats and Steering Wheel .
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Remote Start (If Equipped)
5. Switch Auto on or off.
Note: If you switch the heated steering
wheel settings on, the heated steering wheel
turns on during cold weather.
SETTING THE REMOTE START
DURATION
1. Press Settings on the touchscreen.
2. Press Vehicle Settings .
3. Press Remote Start Setup .
4. Press Duration.
Note: Wait a few seconds before remotely
starting the vehicle after the vehicle stops
running.
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Remote Start (If Equipped)
HEATED SEATS (IF EQUIPPED)
HEATED SEAT PRECAUTIONS
WARNING: Use caution when using
the heated seat if you are unable to feel
pain to your skin because of advanced
age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use,
exhaustion or other physical conditions.
The heated seat could cause burns even
at low temperatures, especially if used
for long periods of time. Failure to follow
this instruction could result in personal
injury.
WARNING: Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could
result in personal injury.
WARNING: Do not place anything
on the seat that blocks the heat, for
example a seat cover or a cushion. This
could cause the seat to overheat. Failure
to follow this instruction could result in
personal injury.
Do not:
• Place heavy objects on the seat.
• Operate the heated seat if water or any other liquid spills on the seat. Allow the
seat to dry.
SWITCHING THE HEATED SEATS
ON AND OFF
The vehicle must be running to use this
feature.
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Press the heated seat symbol to cycle
through the various heat settings and off.
The more indicators that display, the
warmer the temperature of the seat.
Note: The heated seats may remain on
after you remote start your vehicle, based
on your remote start settings. The heated
seats may also turn on when you start your
vehicle if they were on when you switched
your vehicle off.
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Front Seats
STARTING AND STOPPING THE
ENGINE – FREQUENTLY ASKED
QUESTIONS
Why is the engine idle speed high when
I am starting the engine?The speed at which the engine idles
immediately after starting is optimized
to minimize vehicle emissions and
maximize cabin comfort and fuel
economy.
Why does the engine not crank? You can only attempt to start the
engine for a limited amount of time
before the starting system temporarily
disables. If you exceed the starting
time limit, a message may appear and
you cannot attempt to start the engine
for at least 15 minutes.
Why do I experience different driving
characteristics? If you disconnect the battery, your
vehicle may exhibit some unusual
driving characteristics for
approximately 5 mi (8 km) after you
reconnect it. This is because the engine
management system must realign
itself with the engine. You can
disregard any unusual driving
characteristics during this period.
Why can I not start the engine? If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
Vehicles Without Push Button Start
1. Fully press the brake pedal.
Note: Make sure that the parking brake is
applied.
Note: Make sure that the transmission is in
park (P).
2. Fully press the accelerator pedal and hold it there. 3. Turn the key to position
III and wait
until the engine stops cranking.
4. Release the accelerator pedal.
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5. Turn the key to position III.
Vehicles With Push Button Start
1. Fully press the brake pedal.
Note: Make sure that the parking brake is
applied.
Note: Make sure that the transmission is in
park (P).
2. Fully press the accelerator pedal and hold it there.
3. Press the push button ignition switch.
Note: The engine cranks for a short period
of time and then it stops.
4. Release the accelerator pedal.
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5. Press the push button ignition switch.
Why does the system not detect a
passive key?
If the system does not detect a passive
key and you are unable to start the
engine, insert the passive key into the
backup position and press the push
button ignition switch to start the
engine. See Programming the
Remote Control (page 62).
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Starting and Stopping the Engine
AUTOMATIC TRANSMISSION
PRECAUTIONS
WARNING: When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage.
WARNING: Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit power, which may
result in difficulty maintaining speed in
traffic and could lead to serious injury.
WARNING: Apply the parking
brake, shift into park (P), switch the
vehicle off and remove the key or remote
control before you leave your vehicle.
Failure to follow this instruction could
result in personal injury or death.
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
AUTOMATIC TRANSMISSION
POSITIONS
PARK (P)
WARNING: Move the transmission
selector lever to park (P) only when your
vehicle is stationary.
This position locks the driveline. Come to
a complete stop before shifting into and
out of park (P). The electric parking brake could apply
when you shift to park (P) without the
brake pedal fully pressed. The electric
parking brake applies when you shift to
park (P) on large slopes. The electric
parking brake releases with the drive away
release function. See Electric Parking
Brake (page 220).
Note:
A tone sounds if you attempt to exit
your vehicle without the transmission in park
(P).
Note: Your vehicle may not shift out of park
(P) if the vehicle battery has run out of
charge. See Jump Starting the Vehicle
(page 310).
Note: Your vehicle may not shift out of park
(P) if a fuse is blown. See Fuses (page 319).
Note: Your vehicle may not shift out of park
(P) unless the key or remote control is inside
your vehicle.
Note: Your vehicle shifts into park (P) if you
attempt to exit your vehicle without the
transmission in park (P). See How Does
Automatic Return to Park (P) Work (page
212).
Note: If you shift into park (P) without fully
pressing the brake, the parking brake could
apply. If you shift into park (P) on a slope,
the parking brake could apply. See
Automatically Releasing the Electric
Parking Brake (page 221).
Note: You can start your vehicle in this
position.
Note: A tone could sound when you select
park (P).REVERSE (R)
WARNING: Move the transmission
selector lever to reverse (R) only when
your vehicle is stationary and the engine
is at idle speed.
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Automatic Transmission
2. Connect the other end of the positive(+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable to the negative (-) terminal of the
booster vehicle battery.
4. Make the final connection of the negative (-) jumper cable to an
exposed metal part of the disabled
vehicle's engine, as shown in the
following illustration, away from the
battery and fuel injection system, or
connect the negative (-) jumper cable
to a ground connection point if
available.
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Starting the Engine
1. Start the engine of the booster vehicleand moderately rev the engine, or
gently press the accelerator to keep
the engine speed between 2000 and
3000 RPM, as shown in your
tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected. Note:
Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could blow the bulbs.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASH
ALERT SYSTEM
The system helps draw attention to your
vehicle in the event of a serious impact.
HOW DOES THE POST-CRASH
ALERT SYSTEM WORK
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
POST-CRASH ALERT SYSTEM
LIMITATIONS
Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.
SWITCHING THE POST-CRASH
ALERT SYSTEM OFF
Press the hazard flasher switch or the
unlock button on the remote control to
switch the system off.
Note: The alert turns off when the vehicle
battery runs out of charge.
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Crash and Breakdown Information