Connecting the Vehicle to a MobileNetwork .....................................................405
Connecting the Vehicle to a Wi-Fi Network .....................................................405
Connected Vehicle – Troubleshooting - Vehicles With: Modem .........................406
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ..........................407
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ........409
Changing the Vehicle Wi-Fi HotspotName or Password ................................409
Audio System
Audio System Precautions ......................410
Switching the Audio Unit On and Off........................................................................\
4 1 0
Selecting the Audio Source .....................410
Playing or Pausing the Audio Source ........................................................................\
4 1 0
Adjusting the Volume ................................410
Switching Shuffle Mode On and Off ........................................................................\
4 1 0
Switching Repeat Mode On and Off ........................................................................\
4 1 0
Setting a Memory Preset .........................410
Muting the Audio ..........................................411
Adjusting the Sound Settings ..................411
Setting the Clock and Date .......................411
AM/FM Radio ................................................412
Digital Radio ..................................................412
Satellite Radio ..............................................414
SYNC™
General Information ...................................415
Using Voice Recognition ...........................416
Using SYNC™ With Your Phone ............418
SYNC™ Applications and Services ......419
Using SYNC™ With Your Media Player ........................................................................\
.421
SYNC™ Troubleshooting .........................421
SYNC™ 3
General Information ...................................431
Using Voice Recognition ..........................433
Entertainment .............................................440
Phone .............................................................450
Navigation .....................................................452
Electric Vehicle Information ....................457
Apps ................................................................462
Settings ..........................................................464
SYNC™ 3 Troubleshooting ....................466
Accessories
Accessories ...................................................479
Ford Protect
What Is Ford Protect ................................480
Scheduled Maintenance
General Maintenance Information ......482
Normal Scheduled Maintenance .........485
Special Operating Conditions Scheduled Maintenance ............................................487
Customer Information
Rollover Warning ........................................490
The Better Business Bureau Auto LineProgram .....................................................490
The Mediation and Arbitration Program ........................................................................\
.491
Ordering a Canadian French Owner's Manual ........................................................491
Reporting Safety Defects in the United States .........................................................492
Reporting Safety Defects in Canada ........................................................................\
492
Radio Frequency Certification Labels ........................................................................\
493
Perchlorate ...................................................530
Replacement Parts Recommendation ........................................................................\
530
13
Table of Contents
3. Add engine oil that meets ourspecifications. See Capacities and
Specifications (page 387).
4. Reinstall the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Immediately soak up any oil spillage
with an absorbent cloth.
RESETTING THE ENGINE OIL
CHANGE REMINDER
Use the information display controls on
the steering wheel to reset the oil change
reminder.
From the main menu scroll to:
Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Conveni-
ence
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Reset
Press and hold the OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change
reminder resets the instru-
ment cluster displays 100%.
Remaining Life
{00}%
Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE OIL CAPACITY AND
SPECIFICATION
For filling information, please refer to the
Capacities and Specifications section of
your owner's manual. See Engine Oil
Capacity and Specification (page 392).
CHECKING THE COOLANT
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance (page 482).
Note:Make sure that the coolant level is
between the minimum and maximum marks
on the coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
334
Maintenance
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Windows(page 105).
• Clock settings.
• Pre-set radio stations.
• Steering angle sensor.
Note: To calibrate the steering angle
sensor, drive the vehicle above 30 mph
(50 km/h) for a minimum of 1.2 mi (2 km).
Make sure to drive straight ahead for a
minimum of 30 seconds. Several vehicle
functions are disabled and a warning light
could appear until the sensor is calibrated.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer.
E142592
8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D 1. Park the vehicle directly in front of a
wall or screen on a level surface,
approximately 25 ft (7.6 m) away.
2. Measure the height of the headlamp bulb center from the ground and mark
an 8 ft (2.4 m) horizontal reference line
on the vertical wall or screen at this
height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp when adjusting the
other.
3. Switch on the low beam headlamps to illuminate the wall or screen and open
the hood.
E142465
4. On the wall or screen you will observea flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp does need to be adjusted.
344
Maintenance
Note:The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO
Press the button on the steering
wheel to mute the audio.
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Balance / Fade.
5. Press the arrows to adjust the settings.
Tone Settings
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Tone Settings .
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Speed Compensated Volume .5. Press a setting.
Occupancy Mode (If Equipped)
1. Access the vehicle drawer on the
touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Occupancy Mode .
5. Press a setting.
Sound Mode (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Sound.
4. Press Sound Mode .
5. Press a setting.
SETTING THE CLOCK AND
DATE
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Clock.
4. Set the time.
Note: The AM and PM options are not
available if 24-hour mode is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press Clock.
4. Switch Automatic time zone update on or off.
411
Audio System
Action and Description
Menu Item
Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS
E280315
Press the button to enter the
settings menu.
E268570
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth®
Select this tile to switch Bluetooth® on
and off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
Select this tile to adjust the FordPass
settings.
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist (If Equipped)
Select this tile to switch 911 Assist on and
off.
464
SYNC™ 3 (If Equipped)
Seatbelt Reminder...............................................42
Sensitive Locking Mode....................................40
Security..............................................................87Anti-Theft Alarm System..................................87
Anti-Theft Alarm System Settings...............88
Passive Anti-Theft System...............................87
Security – Troubleshooting..............................89
Security – Troubleshooting........................89Security – Frequently AskedQuestions ..........................................................90
Security – Information Messages..................89
Selecting a Drive Mode - Excluding: Plug-In Hybrid Electric Vehicle
(PHEV)..........................................................257
Selecting a Drive Mode..............................257
Selecting the Audio Source......................410
Sensitive Locking Mode..............................40
How Does Sensitive Locking Mode
Work......................................................................41
What is Sensitive Locking Mode....................40
Service Data.....................................................23
Setting a Memory Preset..........................410
Settings Data...................................................24
Settings...........................................................464
Setting the Adaptive Cruise Control Gap................................................................248
Setting the Adaptive Cruise Control Speed.............................................................247
Setting the Charging Schedule and Preferences................................................206
Setting the Clock and Date........................411
Setting the Cruise Control Speed..........242
Setting the Liftgate Opening Height.......82
Setting the Speed Sign Recognition Speed Tolerance.......................................285
Setting the Speed Sign Recognition Speed Warning..........................................285
Shifting Your Vehicle Into Gear...............210
Side Parking Aid - Vehicles With: Active Park Assist...................................................232
Locating the Side Parking Aid
Sensors.............................................................233
Side Parking Aid Audible Warnings.............233
Side Parking Aid Limitations..........................232
What is the Side Parking Aid.........................232
Sitting in the Correct Position..................148
Sounding the Panic Alarm..........................59 Special Operating Conditions Scheduled
Maintenance...............................................487
Speed Control
See: Cruise Control............................................242Speedomet er.................................................. 118
Speed Sign Recognition Indicator s.....................................................284
Speed Sign Recognition Limitations..................................................284
Speed Sign Recognition Precautions.................................................284
Speed Sign Recognition...........................284
Speed Sign Recognition –
Troubleshooting............................................285
Speed Sign Recognition –Troubleshooting........................................285
Speed Sign Recognition – Frequently Asked
Questions........................................................286
Speed Sign Recognition – Information Messages.........................................................285
Stability Control Indicator........................228
Stability Control............................................227
Stability Control – Troubleshooting...........228Stability Control –Troubleshooting........................................228
Stability Control – Warning Lamps............228Starter SwitchSee: Ignition Switch.............................................171Starting and Stopping the Engine –Precautions...................................................171
Starting and Stopping the Engine...........171
Automatic Engine Stop....................................176
Engine Block Heater...........................................174
Starting and Stopping the Engine –
Troubleshooting.............................................176
Starting the Engine.............................................172
Stopping the Engine...........................................175
Starting and Stopping the Engine – Troubleshooting .........................................176
Starting and Stopping the Engine –
Frequently Asked Questions......................178
Starting and Stopping the Engine – Information Messages..................................177
Starting and Stopping the Engine – Warning Lamps...............................................176
Starting the Engine.......................................172Restarting the Engine After Stoppingit........................................................................\
....173
578
Index