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MYKEY – FREQUENTLY ASKEDQUESTIONS
What is an admin key?
An admin key is a key that you havenot created as a MyKey. See Creatinga MyKey (page 75).
Why am I not able to create a MyKey?
You have not placed the admin key inthe backup position. See Creating aMyKey (page 75). The key used toswitch the ignition on is not an adminkey. The key used to switch the ignitionon is the only admin key. There has tobe at least one admin key. You did notswitch the ignition off after creatingthe last MyKey.
Why am I not able to program a MyKey?
The admin key is not inside yourvehicle. The key used to switch theignition on is not an admin key. Youhave not created any MyKeys. SeeCreating a MyKey (page 75).
Why am I not able to clear the MyKeys?
The admin key is not inside yourvehicle. The key used to switch theignition on is not an admin key. Youhave not created any MyKeys. SeeCreating a MyKey (page 75).
Why is the MyKey distance notaccumulating?
The key used to start the engine is anadmin key. An admin key and a MyKeyare inside your vehicle. You have notcreated any MyKeys. See Creating aMyKey (page 75). You have clearedthe MyKeys. See Clearing AllMyKeys (page 75).
Why am I not able to start the enginewith a MyKey?
An admin key and a MyKey are insideyour vehicle. The system recognizesonly the admin key when both arepresent.
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OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE
UNLOCKING AND LOCKING THEDOORS USING THE REMOTECONTROL
You can only use the remote control whenyour vehicle is stationary.
Unlocking the Doors
Press the button to unlock alldoors.
Locking the Doors
Press the button to lock alldoors. One short flash of theturn signal lamps confirms thatyour vehicle has locked.
Note:For more information on operatingthe doors from outside your vehicle
OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THEDOORS USING THE CENTRALLOCKING
The power door lock control is on the driverdoor.
Press the button to unlock alldoors.
Press the button to lock alldoors.
Note:The central locking only operates ifthe front doors are fully closed.
INDIVIDUALLY UNLOCKING ANDLOCKING THE DOORS USING THELOCKING BUTTON
The power door lock control is on the driverand front passenger door panels.
Unlock.A
Lock.B
OPENING THE DOORS FROMINSIDE YOUR VEHICLE
Pull the interior door handle twice tounlock and open a rear door. The first pullunlocks the door and the second pullopens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature thatunlocks the vehicle doors when yourvehicle comes to a stop.
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AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors when allof the following occur:
•The ignition is on, all the doors areclosed and your vehicle is moving at aspeed greater than 12 mph (20 km/h).
•Your vehicle comes to a stop.
•You open the driver door within 10minutes of switching the ignition off orto the accessory position.
SWITCHING AUTOUNLOCK ONAND OFF
1.Press Settings on the touchscreen.
2.Press Vehicle Settings.
3.Press Locks.
4.Switch Autounlock on or off.
AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locksyour vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of thefollowing occur:
•All doors are closed.
•The ignition is on.
•Your vehicle reaches a speed greaterthan 12 mph (20 km/h).
MISLOCK
WHAT IS MISLOCK
Mislock is a locking feature that warns youif your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, theturn signals do not flash if:
•Any door or the tailgate is open.
•The hood is open.
If you switch mislock off, the horn does notsound if you press the lock button on theremote control when a door is open.
SWITCHING MISLOCK ON ANDOFF
1.Press Settings on the touchscreen.
2.Press Vehicle Settings.
3.Press Locks.
4.Switch Mislock Chirp on or off.
DOORS AND LOCKS –
TROUBLESHOOTING
DOORS AND LOCKS – WARNINGLAMPS
Door Ajar Warning Lamp
It illuminates when you switchthe ignition on and remains on ifany door or the hood is open.
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DOORS AND LOCKS – INFORMATION MESSAGES
ActionMessage
Displays if a door is open. Fully close the door.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
Displays if a hood is open. Fully close the hood.Hood Ajar
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DOORS AND LOCKS –FREQUENTLY ASKED QUESTIONS
Can accessories such as steps orhandles be used with the latchassembly?
Do not use the door latch assembly toattach any accessory, such as handlesor steps, as this can cause damage toyour vehicle.
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key within 5 ft (1.5 m) ofyour vehicle, touch the unlock sensor onthe back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful not to touch the locksensor at the same time or pull on the doorhandle too quickly. The intelligent accesssystem requires a brief delay toauthenticate your passive key.
Locking the Doors
With your passive key within 3 ft (1 m) ofyour vehicle, touch the outer door handlelock sensor for approximately one secondto lock, being careful not to touch theunlock sensor on the back of the doorhandle at the same time. After locking, youcan immediately pull on the door handleto confirm locking occurred withoutinadvertently unlocking.
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KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLYASKED QUESTIONS
Why does the keyless entry system notfunction?
If the system does not function it maybe limited. See Keyless EntryLimitations (page 82). If the systemstill does not function use the remotecontrol or the key blade to lock andunlock your vehicle.
Why can I not lock my vehicle?
If you electronically lock your vehiclewith a rear door or the tailgate open,the system searches for a passive keyinside your vehicle after you close thelast door. If the system detects a key,all doors unlock indicating that a keyis inside. Your vehicle locks if anotherpassive key is within the detectionrange after you close the last door.
Why does the passive key not work?
The system deactivates passive keysleft inside your vehicle when you lockit. You cannot switch the ignition onusing a deactivated passive key. Pressthe unlock button on the remotecontrol to reactivate a passive key.
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OPENING THE TAILGATE
OPENING THE TAILGATE FROMOUTSIDE YOUR VEHICLE
1.Unlock the vehicle with the remotecontrol or power door unlock control.
Note:If a passive key is within 3 ft (1 m) ofthe tailgate, the tailgate unlocks when youtouch the inside of the tailgate handle.
2.Pull the handle to release the tailgate.
CLOSING THE TAILGATE
CLOSING THE TAILGATE FROMOUTSIDE YOUR VEHICLE
Push the tailgate until fully closed.
LOCKING AND UNLOCKING
THE TAILGATE
You can lock or unlock your vehicle withthe remote control or power door lockcontrol.
Locking
If a passive key is within 5 ft (1 m) of thetailgate, touch the lock button on thetailgate handle to lock.
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