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238 Vehicle Care
skin and nails with soap and water, or a
good hand cleaner. Wash or properly
dispose of clothing or rags containing used
engine oil. See the manufacturer's warnings
about the use and disposal of oil products.
Used oil can be a threat to the environment.
If you change your own oil, drain all the oil
from the filter before disposal. Never dispose
of oil by putting it in the trash or pouring it
on the ground, into sewers, or into streams
or bodies of water. Recycle it by taking it to
a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer that indicates
when to change the engine oil and filter.
This is based on a combination of factors
which include engine revolutions, engine
temperature, and miles driven. Based on
driving conditions, the mileage at which an
oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.This vehicle has a racetrack-ready dry sump
engine lubrication system. This high
performance system operates differently
than a standard engine lubrication system
and requires a special procedure when
changing the engine oil and filter. See
Engine Oil
0235.
When the system has calculated that oil life
has been diminished, it indicates that an oil
change is necessary. A CHANGE ENGINE OIL
SOON message comes on. Change the oil as
soon as possible within the next 1 000 km
(600 mi). It is possible that, if driving under
the best conditions, the oil life system may
not indicate that an oil change is necessary
for up to a year. The engine oil and filter
must be changed at least once a year and,
at this time, the system must be reset. Your
dealer has trained service people who will
perform this work and reset the system.
It is also important to check the oil regularly
over the course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. To reset the
system: 1. Scroll through the DIC Info Pages menu until the remaining Engine Oil
percentage is displayed. See Driver
Information Center (DIC) 092.
2. Press and hold the thumbwheel on the DIC while the Oil Life display is active.
The oil life will change to 100%.
If the CHANGE ENGINE OIL SOON message
comes back on when the vehicle is started,
the engine oil life system has not reset.
Repeat the procedure.
Dual Clutch Transmission Fluid
How to Check Dual Clutch Transmission
Fluid
It is not necessary to check the transmission
fluid level. A transmission fluid leak is the
only reason for fluid loss. If a leak occurs,
take the vehicle to the dealer and have it
repaired as soon as possible.
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Vehicle Care 239
The vehicle is not equipped with a
transmission fluid level dipstick. There is a
special procedure for checking and changing
the transmission fluid. Because this
procedure is difficult, this should be done at
the dealer. Contact the dealer for additional
information or the procedure can be found
in the service manual. To purchase a service
manual, seePublication Ordering
Information 0314.
Caution
Use of the incorrect transmission fluid
may damage the vehicle, and the
damage may not be covered by the
vehicle warranty. Always use the correct
transmission fluid. See Recommended
Fluids and Lubricants 0300.
Change the fluid and filter at the proper
intervals. See Maintenance Schedule 0292.
Be sure to use the correct fluid. See
Recommended Fluids and Lubricants 0300.
Dual Clutch Transmission Fluid Life
System
When to Change the Dual Clutch
Transmission Fluid
This vehicle has a computer that indicates
when to change the transmission fluid. This
is based on a combination of factors which
include temperature and miles driven. Based
on driving conditions, the mileage at which
a fluid change is indicated can vary
considerably. For the fluid life system to
work properly, the system must be reset
every time the fluid is changed. When the
system has calculated that fluid life has
been diminished, it indicates that a fluid
change is necessary. A CHANGE
TRANSMISSION FLUID SOON message comes
on. Change the fluid as soon as possible
within the next 1 000 km (600 mi). Failure
to change transmission fluid at required
intervals could lead to suboptimal
transmission performance. Your dealer has
trained service technicians who will change
the fluid and reset the system. If the system
is ever reset accidentally, the fluid must be
changed at 72 000 km (45,000 mi) since the
last fluid change.
How to Reset the Dual Clutch
Transmission Fluid Life System
Reset the system whenever the transmission
fluid is replaced so that the system can
calculate the next transmission fluid change.
To reset:
1. Place the vehicle in P (Park).
2. Select the Oil & Fluid Life page under the Maintenance DIC menu. See Driver
Information Center (DIC) 092.
3. Press the thumbwheel under the Oil & Fluid Life page to move to the
Reset/Disable display area. Select Reset
Transmission Fluid with the thumbwheel
scroll then press the thumbwheel. Then
press Yes to confirm the reset.
4. When the Transmission Fluid Life System is successfully reset, 100% Transmission
Fluid Life will be displayed.
Engine Air Filter Life System
If equipped, this feature provides the engine
air filter’s remaining life and best timing for
a change. The timing to change an engine
air filter depends on driving and
environmental conditions.
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Vehicle Care 247
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0304.
Brake linings should be replaced as complete
axle sets.
Brake Squeal and Brake Dust
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applies. This does not mean something is
wrong with the brakes.
Vehicles equipped with high performance
brake systems provide superior fade
resistance but will produce increased brake
squeal and brake dust on the wheels and
calipers as compared to standard brake
linings. This is normal. To help reduce squeal, the brake pads are
treated with an anti-squeal paste that may
need to be reapplied periodically as part of
normal vehicle maintenance. The anti-squeal
paste will dissipate over time. Also, the use
of wheel cleaners or power washers directly
on the brake calipers may remove the
anti-squeal paste from the brake pads.
It may be necessary to reapply the
anti-squeal paste if it is removed during
cleaning.
If brake squeal is excessive, the anti-squeal
paste should be reapplied. The anti-squeal
paste should always be reapplied whenever
the brake pads are removed or replaced. See
your dealer for service.Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance canchange in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
The Brake Fade Warning Assist system is
designed for use with the factory-installed
brake pads or GM-approved replacement
pads. If the brake pads on the vehicle need
to be replaced, use GM-approved brake pads.
If this is not done, the brake fade warning
system may not function properly.
High Performance Brake Lining Car Wash
and Extended Parking Care
If equipped with high performance brake
components, binding, clunking or pulsation
may be noticeable when first moving the
vehicle after parking in cold weather when
the brakes have been wet, such as when
driving in the rain or after a car wash. The
release clunking is normal for brakes with
high performance brake linings and does not
affect the operation of the brakes. When
driving, normal braking should allow for the
brakes to clean up and or any pulsation to
go away. Apply the brakes several times
until the binding or clunking stops. If the
vehicle is washed before long term storage,
drive it and apply the brakes several times
to thoroughly dry the brakes before storing.
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Vehicle Care 271
SeeWhen It Is Time for New Tires 0271
and
Wheel Replacement 0275.
Different tire sizes should not be
rotated front to rear.
Use this rotation pattern if the vehicle
has different size tires on the front
and rear.
Adjust the front and rear tires to the
recommended inflation pressure on the
Tire and Loading Information label after
the tires have been rotated. See Tire
Pressure 0265 and
Vehicle Load Limits 0186. Reset the Tire Pressure Monitor System.
See
Tire Pressure Monitor Operation
0 268.
Check that all wheel nuts are properly
tightened. See “Wheel Nut Torque”
under Capacities and Specifications
0 304.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
cause wheel nuts to become loose
over time. The wheel could come off
and cause a crash. When changing a
wheel, remove any rust or dirt from
places where the wheel attaches to
the vehicle. In an emergency, a cloth
or paper towel can be used; however,
use a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the inner diameter of the
wheel hub opening with wheel bearing
grease after a wheel change or tire
rotation to prevent corrosion or rust
buildup.
{Warning
Do not apply grease to the wheel
mounting surface, wheel conical
seats, or the wheel nuts or bolts.
Grease applied to these areas could
cause a wheel to become loose or
come off, resulting in a crash.
When It Is Time for New Tires
Factors, such as maintenance, temperatures,
driving speeds, vehicle loading, and road
conditions affect the wear rate of the tires.
Treadwear indicators are one way to tell
when it is time for new tires. Treadwear
indicators appear when the tires have only
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308 Customer Information
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights.
The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-line
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
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310 Customer Information
J:View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0303.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit my.chevrolet.com and create an
account today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
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Customer Information 311
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
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Customer Information 313
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.
Collision Damage Repair
If the vehicle is involved in a collision and it
is damaged, have the damage repaired by a
qualified technician using the proper
equipment and quality replacement parts.
Poorly performed collision repairs diminish
the vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts
made with the same materials and
construction methods as the parts with
which the vehicle was originally built.
Genuine GM Collision parts are the best
choice to ensure that the vehicle's designed
appearance, durability, and safety are
preserved. The use of Genuine GM parts can
help maintain the GM New Vehicle Limited
Warranty.Recycled original equipment parts may also
be used for repair. These parts are typically
removed from vehicles that were total losses
in prior crashes. In most cases, the parts
being recycled are from undamaged sections
of the vehicle. A recycled original equipment
GM part may be an acceptable choice to
maintain the vehicle's originally designed
appearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.
Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by the
GM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM vehicle
with comprehensive and collision insurance
coverage. There are significant differences in
the quality of coverage afforded by various
insurance policy terms. Many insurance
policies provide reduced protection to the
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurance
coverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.