2022 CADILLAC CT5 infotainment

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
VEHICLE CARE 363
FusesUsage
1 –
2 Heating, Ventilation, and Air Conditioning
Blower
3 –
4 – Fuses
Usage
5 Theft Deterrent/ Universal Garage
Door Opener/
Overhead Console/
Rain Sensor
6 –
7 Air Quality Ionizer
8 Heated Steering Wheel Fuses
Usage
9 –
10 Electronic Steering Column Lock 1
11 –
12 –
13 –
14 –
15 –
16 –
17 –
18 Display/Infotainment/ USB/Multi-function
Control Module
19 Sensing and Diagnostic Module/
Automatic Occupant
Sensing/Data Link
Connection/Wireless
Charging Module/
Virtual Key Module
20 Power Steering Column Module/
Electronic Steering
Column Lock 2

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
CUSTOMER INFORMATION 431
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 431
Customer Assistance Offices . . . . 433
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 433
Online Owner Center . . . . . . . . . . . . . 434
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 434
Roadside Service . . . . . . . . . . . . . . . . . 435
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 436
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 437
Collision Damage Repair . . . . . . . . . 438
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 440
Radio Frequency Statement . . . . . 440
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 441
Reporting Safety Defects to the Canadian Government . . . . . . . . . 441
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . 441
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 442
Event Data Recorders . . . . . . . . . . . . 442
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
Infotainment System . . . . . . . . . . . . . 443
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
CUSTOMER INFORMATION 443
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR.
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as permitted by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speed
of the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
See
OnStar Additional Information
0 446.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment section for
information on stored data and for
deletion instructions.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
444 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 444
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 445
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 446
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
.Open the OnStar app on the
infotainment display. If equipped,
the infotainment system has OnStar
controls in the embedded OnStar
app on the Home Page. Most OnStar
functions that can be performed
with the buttons can be done using
the app. To open the app, touch the
OnStar icon on the Home Page. App

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
ONSTAR 447
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
.Locate a gas station with an
attendant to pump gas.
.Find a hotel, restaurant, etc., that
meets accessibility needs.
.Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTYmode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for an extended period
of time without an ignition cycle. To
find out the duration of time that
applies for the vehicle, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR. If the vehicle
has not been started for an extended
period of time, OnStar can contact
Roadside Service or a locksmith to
help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in
a large city with tall buildings; in
parking garages; around airports; in
tunnels and underpasses; or in an
area with very dense trees. If GPS
signals are not available, the OnStar
system should still operate to call
OnStar. However, OnStar could have
difficulty identifying the exact
location.
.In emergency situations, OnStar can
use the last stored GPS location to
send to emergency responders.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
450 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 450
Connections . . . . . . . . . . . . . . . . . . . . . . 450
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 452
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped. Select Turn-by-Turn
Directions from the Services tab of the
OnStar app to call an Advisor or select
a recent or favorite destination. Touch
the navigation icons to select home,
address, or place. A destination
transfer from OnStar will show the
detail view of the destination when it
is transferred from OnStar to the
Navigation application. See
www.onstar.com for a coverage map.
Services vary by model. Map coverage
is available in the United States and
Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
CONNECTED SERVICES 451
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some
vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor. On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/
off, manage settings, and monitor
data consumption, if equipped.
.Locate a dealer and schedule
service.
.Request Roadside Service.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
INDEX 455
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . 386
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Charging System Light . . . . . . . . . . . . . 106
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 106
Child Restraints Infants and Young Children . . . . . . . 68
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . . . . . 74
Older Children . . . . . . . . . . . . . . . . . . . . . 67
Securing . . . . . . . . . . . . . . . . . . . . . . . . 80, 82
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 359
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 399
Interior Care . . . . . . . . . . . . . . . . . . . . . . 404
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 209
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Cluster, Instrument . . . . . . . . . . . . . . 96, 98
Clutch, Hydraulic . . . . . . . . . . . . . . . . . . . 340
Collision Damage Repair . . . . . . . . . . . 438
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Competitive Driving Mode . . . . . . . . . 265 Composite Materials . . . . . . . . . . . . . . . . 237
Compressor Kit, Tire Sealant . . . . . . . 388
Connected Services
Connections . . . . . . . . . . . . . . . . . . . . . . . 450
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 452
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 450
Connections
Connected Services . . . . . . . . . . . . . . . 450
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Control of a Vehicle . . . . . . . . . . . . . . . . 218
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . 146
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 26
Coolant Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 103, 104
Engine Temperature Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Cooling System . . . . . . . . . . . . . . . . . . . . . 343
Cornering Lamps . . . . . . . . . . . . . . . . . . . 139
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 139
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Coverage Explanations . . . . . . . . . . . . . 171
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 268 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cruise Control, Adaptive . . . . . . . . . . . 270
Cruise Control, Super . . . . . . . . . . . . . . . 279
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Customer Assistance . . . . . . . . . . . . . . . 433 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Text Telephone (TTY) Users . . . . . 433
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 440
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 431
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 442
D
Damage Repair, Collision . . . . . . . . . . . 438
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 443
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443
Data Recorder
Performance . . . . . . . . . . . . . . . . . . . . . . . 177
Data Recorders, Event . . . . . . . . . . . . . . 442
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . . . 171
Daytime Running Lamps (DRL) . . . 137
Defensive Driving . . . . . . . . . . . . . . . . . . . 217