2022 CADILLAC CT5 dead battery

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
14 KEYS, DOORS, AND WINDOWS
After two remote starts of 15 minutes,
or multiple shorter time starts
totaling 30 minutes have been used,
the vehicle must be started and then
turned off before the remote start can
be used again.
Canceling a Remote Start
To cancel a remote start, do any of
the following:
.PressSonce. The parking lamps
will turn off.
.Turn on the hazard warning
flashers.
.Turn the vehicle on and then
back off.
Conditions in Which Remote Start
Will Not Work
The remote start will not operate if
any of the following occur:
.The ignition is in any mode other
than off.
.A remote key is in the vehicle.
.The hood is not closed.
.The hazard warning flashers are on.
.There is an emission control system
malfunction.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.The 30 minutes of engine run time
have been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children,
can easily open the doors and
fall out of a moving vehicle. The
doors can be unlocked and
opened while the vehicle is
moving. The chance of being
thrown out of the vehicle in a
crash is increased if the doors are
not locked. So, all passengers
should wear seat belts properly
and the doors should be locked
whenever the vehicle is driven.
.Young children who get into
unlocked vehicles may be unable
to get out. A child can be
overcome by extreme heat and
can suffer permanent injuries or (Continued)
Warning (Continued)
even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter
through an unlocked door when
you slow down or stop the
vehicle. Locking the doors can
help prevent this from
happening.
Always take your remote key with you
when exiting the vehicle to prevent
being locked out. To lock or unlock
the doors from outside the vehicle:
.PressQorKon the remote key.
See Remote Keyless Entry (RKE)
System Operation 07.
.Use the mechanical key in the
driver door. The key lock cylinder is
covered with a cap.
See “Driver Door Key Lock Cylinder
Access (In Case of Dead Battery)”
later in this section.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
KEYS, DOORS, AND WINDOWS 15
To lock or unlock the doors from
inside the vehicle:
.PressQorKon the power door
lock switch.
.Pull the front door handle once to
open the door. Pull the rear door
handle once to unlock and once
more to open the door.
Keyless Access
The remote key must be within 1 m
(3 ft) of the trunk or door being
opened or locked. To unlock and
unlatch any door, press the release
button on the inside grip area of the
outside door handle. Touch the sensor
on the front outside door handle to lock. See
“Keyless Access Operation ”in
Remote Keyless Entry (RKE) System
Operation 07.
Driver Door Key Lock Cylinder
Access (In Case of Dead Battery)
To access the driver door key lock
cylinder and unlatch the door:
1. Insert the mechanical key into the slot at the bottom of the handle
and push upward all the way until
the cover frees. Do not pry or pull
on the key.
2. Remove the cover.
3. Insert the mechanical key in thecylinder.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
396 VEHICLE CARE
Warning (Continued)
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
5. Connect one end of the red positive (+) cable to the remote
positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the
negative (–) terminal of the good
battery. Do not let the other end touch
anything until the next step. The
other end of the negative (–) cable
does not go to the dead battery.
It goes to a heavy, unpainted metal
engine part.
8. Connect the other end of the black negative (–) cable to the
negative (–) grounding point for the
discharged battery.
9. Start the engine in the vehicle with the good battery and run the
engine at idle speed for at least
four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start
after a few tries, it probably needs
service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
(Continued)
Caution (Continued)
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled
vehicle may cause damage to the
vehicle. Use proper tire straps to
secure the vehicle to the flatbed
tow truck. Do not strap or hook to
any frame, underbody,
or suspension component not
specified below. Do not move
vehicles with drive axle tires on the
ground. Damage is not covered by
the vehicle warranty.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
VEHICLE CARE 397
Caution
The vehicle may be equipped with
an electric parking brake and/or an
electronic shifter. In the event of a
loss of 12-volt battery power, the
electric parking brake cannot be
released, and the vehicle cannot be
shifted to N (Neutral). Tire skates
or dollies must be used under the
non-rolling tires to prevent damage
while loading/unloading the vehicle.
Dragging the vehicle will cause
damage not covered by the vehicle
warranty.
Caution
The vehicle may be equipped with a
tow eye. Improper use of the tow
eye may cause damage to the
vehicle and is not covered by the
vehicle warranty. If equipped, use
the tow eye to load the vehicle onto
a flatbed tow truck from a flat road
surface, or to move the vehicle a
very short distance at a walking
pace. The tow eye is not designed(Continued)
Caution (Continued)
for off-road recovery. The vehicle
must be in N (Neutral) with the
electric parking brake released
when using the tow eye.
Contact a professional towing service
if the disabled vehicle must be
transported. GM recommends a
flatbed tow truck to transport a
disabled vehicle. Use ramps to help
reduce approach angles, if necessary.
If equipped, a tow eye may be located
near the spare tire or emergency jack.
Do not use the tow eye to pull the
vehicle from the snow, mud, sand,
or ditch. Tow eye threads may have
right or left-hand threads. Use caution
when installing or removing the
tow eye. The vehicle must be in N (Neutral)
and the electric parking brake must be
released when loading the vehicle
onto a flatbed tow truck.
.If the vehicle is equipped with car
wash mode and has 12-volt battery
power, refer to
“Car Wash Mode ”
under Automatic Transmission 0246
to place the vehicle in N (Neutral).
.If the 12-volt battery is dead and/or
the engine will not start, the vehicle
will not move. Try to jump start the
vehicle. Refer to Jump Starting -
North America 0394 and if the
jump start is successful, retry the
“Car Wash Mode ”procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the
non-rolling tires to prevent vehicle
damage.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-15268585) -
2022 - CRC - 10/11/21
CUSTOMER INFORMATION 435
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.