SAFETY
152
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees
of the driver and front passenger, and position
the front occupants for improved interaction with
the front air bags.
Supplemental Driver And Front
Passenger Knee Air Bags
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column and a Supple-
mental Passenger Knee Air Bag mounted in the
instrument panel below the glove compartment.
The Supplemental Knee Air Bags provide
enhanced protection during a frontal impact by
working together with the seat belts, preten -
sioners, and front air bags.
Driver Knee Air Bag Front Passenger Knee Air Bag
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with a “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.
Front Supplemental Seat-Mounted Side Air Bag
When the SAB deploys, it opens the seam on the
outboard side of the seatback’s trim cover. The
inflating SAB deploys through the seat seam into
the space between the occupant and the door.
The SAB moves at a very high speed and with
such a high force that it could injure occupants if
they are not seated properly, or if items are
positioned in the area where the SAB inflates.
Children are at an even greater risk of injury from
a deploying air bag.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights,
stereos, citizen band radios, etc.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
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SAFETY
154
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy-
ment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners should
have deployed.
The Side Air Bags and seat belt pretensioners will
not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experiences
a rollover or near rollover event, and deployment is appropriate, the rollover sensing system will
deploy the side air bags and seat belt preten
-
sioners on both sides of the vehicle.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain rollover or side impact
events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the
occupants as the air bags deploy and unfold.
The abrasions are similar to friction rope burns
or those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not
permanent and normally heal quickly.
However, if you haven’t healed significantly
within a few days, or if you have any blistering,
see your doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that
generates the non-toxic gas used for air bag
inflation. These airborne particles may irritate
the skin, eyes, nose, or throat. If you have skin
or eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could lead
to more severe injuries in a collision. The
Side Air Bags work with your seat belt to
restrain you properly. In some collisions, Side
Air Bags won’t deploy at all. Always wear your
seat belt even though you have Side Air
Bags.
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have
the air bags, seat belt pretensioners, and the
seat belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.
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155
NOTE:
Air bag covers may not be obvious in the
interior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the following
functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on as
long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locksYour vehicle may also be designed to perform any
of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC
Circulation Door
Cut off battery power to the:
• Engine
• Electric Motor (if equipped)
• Electric power steering
• Brake booster
• Electric park brake
• Automatic transmission gear selector
• Horn
• Front wiper
• Headlamp washer pump (if equipped)
NOTE:
After an accident, remember to cycle the ignition
to the OFF position and remove the key from the
ignition switch to avoid draining the battery. Care -
fully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the
system and starting the engine. If there are no fuel leaks or damage to the vehicle electrical
devices (e.g. headlights) after an accident, reset
the system by following the procedure described
below. If you have any doubt, contact an autho
-
rized dealer.
Enhanced Accident Response System
Reset Procedure
After the event occurs, when the system is active,
a message regarding fuel cutoff is displayed. Turn
the ignition switch from ignition ACC or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the
engine.
Depending on the nature of the event the left and
right turn signal lights, located in the instrument
panel, may both be blinking and will continue to
blink. In order to move your vehicle to the side of
the road, you must follow the system reset
procedure.
Customer Action
NOTE:
Each step MUST BE held for at least two seconds
Customer Will See
1. Turn ignition OFF. (Turn Signal Switch Must be placed in Neutral State).
2. Turn ignition ACC/ON/RUN. Right turn light BLINKS.
Left turn light is OFF.
3. Turn right turn signal switch ON. Right turn light is ON SOLID.
Left turn light BLINKS.
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SAFETY
156
If a reset procedure step is not completed within 60 seconds, then the turn signal lights will blink and the reset procedure must be performed again in order
to be successful.4. Place turn signal in neutral state.
Right turn light is OFF.
Left turn light BLINKS.
5. Turn left turn signal switch ON. Right turn light BLINKS.
Left turn light is ON SOLID.
6. Place turn signal in neutral state. Right turn light BLINKS.
Left turn light is OFF.
7. Turn right turn signal switch ON. Right turn light is ON SOLID.
Left turn light BLINKS.
8. Place turn signal in neutral state. Right turn light is OFF.
Left turn light BLINKS.
9. Turn left turn signal switch ON. Right turn light is ON SOLID.
Left turn light is ON SOLID.
10. Turn left turn signal switch OFF. (Turn Signal Switch Must be placed in
Neutral State). Right turn light is OFF.
Left turn light is OFF.
11. Turn ignition OFF.
12. Turn ignition ACC/ON/RUN. (Entire sequence needs to be completed
within one minute or sequence will need to be repeated). System is now reset and the engine may be started.
Turn hazard flashers OFF (Manually).
Customer Action
NOTE:
Each step MUST BE held for at least two seconds
Customer Will See
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SAFETY
166
(Continued)
TRANSPORTING PETS
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown about
and possibly injured, or injure a passenger during
panic braking or in a collision.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that
are secured by seat belts.
CONNECTED VEHICLES
Privacy of any wireless and wired communi-
cations cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Data Collection &
Privacy” in your Uconnect Owner’s Manual
Supplement or “Onboard Diagnostic System
(OBD II) Cybersecurity”
Ú
page 79.
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the system.
If your vehicle is involved in a collision, or if you
have questions regarding the seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.
Air Bag Warning Light
The Air Bag Warning Light will turn on for
four to eight seconds as a bulb check
when the ignition switch is first turned
to ON/RUN. If the light is either not on
during starting, stays on, or turns on while driving,
have the system inspected at an authorized
dealer as soon as possible. After the bulb check,
this light will illuminate with a single chime when
a fault with the Air Bag System has been
detected. It will stay on until the fault is removed. If the light comes on intermittently or remains on
while driving, have an authorized dealer service
the vehicle immediately
Ú
page 143.
Defroster
Check operation by selecting the defrost mode
and place the blower control on high speed. You
should be able to feel the air directed against the
windshield. See an authorized dealer for service
if your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle.
Only use a floor mat that does not interfere with
the operation of the accelerator, brake or clutch
pedals. Only use a floor mat that is securely
attached using the floor mat fasteners so it
cannot slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING! WARNING!
It is not possible to know or to predict all of the
possible outcomes if your vehicle’s systems
are breached. It may be possible that vehicle
systems, including safety related systems,
could be impaired or a loss of vehicle control
could occur that may result in an accident
involving serious injury or death.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to
interfere with the accelerator, brake, or clutch
pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor
mat using the floor mat fasteners. DO
NOT install your floor mat upside down
or turn your floor mat over. Lightly pull
to confirm mat is secured using the floor mat
fasteners on a regular basis.
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(Continued)
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and
uneven wear patterns. Check for stones, nails,
glass, or other objects lodged in the tread or
sidewall. Inspect the tread for cuts and cracks.
Inspect sidewalls for cuts, cracks, and bulges.
Check the wheel nuts for tightness. Check the
tires (including spare) for proper cold inflation
pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected the cause should
be located and corrected immediately.
EXHAUST GAS
ALWAYS REMOVE THE EXISTING
FLOOR MAT FROM THE VEHICLE
before installing any other floor mat.
NEVER install or stack an additional
floor mat on top of an existing floor mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that cannot
be properly attached and secured to your
vehicle. If a floor mat needs to be replaced,
only use a FCA approved floor mat for the
specific make, model, and year of your
vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for
interference, with the vehicle properly
parked with the engine off, fully press the
accelerator, the brake, and the clutch pedal
(if present) to check for interference. If your
floor mat interferes with the operation of any
pedal, or is not secure to the floor, remove
the floor mat from the vehicle and place the
floor mat in your trunk.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
ALWAYS make sure objects cannot fall or
slide into the driver’s side floor area when
the vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
WARNING!
NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners
are secure to the vehicle carpet. Fully press
each pedal to check for interference with the
accelerator, brake, or clutch pedals then
re-install the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been
properly installed and is secured to your
vehicle using the floor mat fasteners by
lightly pulling mat.
WARNING!
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you. To
avoid breathing (CO), follow these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
If you are required to drive with the trunk/
liftgate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO NOT
use the recirculation mode.
If it is necessary to sit in a parked vehicle with
the engine running, adjust your heating or
cooling controls to force outside air into the
vehicle. Set the blower at high speed.
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IN CASE OF EMERGENCY
170
NOTE:
If the SOS - Emergency Call button is accidentally
pushed, there is a 10 second delay before the call
is placed. The system will issue a verbal alert that
a call is about to be made. To cancel the call
connection, push the SOS - Emergency Call
button again.
Once a connection between the vehicle and an
emergency service operator is made, the SOS -
Emergency Call system will transmit the following
important vehicle information to the operator:
Indication that the occupant placed an SOS -
Emergency Call.
The Vehicle Identification Number (VIN).
The last known GPS coordinates of the vehicle.
You will then be able to speak with the emergency
service operator to determine if additional help is
needed.
The SOS - Emergency Call has priority over other
audio sources, which will be muted. If you have a
phone connected via Bluetooth®, it is discon -
nected and reconnected at the end of the SOS -
Emergency Call. Voice prompts will guide you
during the SOS - Emergency Call. If a connection
is made between an emergency service operator
and your vehicle, emergency service operators
may record conversations and sounds within your
vehicle once a connection is made, and by using
the service you consent to having this information
shared.
NOTE:
If you have not subscribed to the SOS service or if
the service is not available or has expired, the
Connect system will display a dedicated screen
when the button is pressed informing you to
contact the national emergency number 9-1-1 (the respective graphic button will be displayed to
make the call if you have connected your mobile
phone via Bluetooth® The call to the national
emergency number 9-1-1 will be made via the
mobile phone by pressing red graphic button
shown on the Connect system display.
SOS Screen Message
SOS - Emergency Call System Limitations
When the ignition switches to the RUN position,
the Emergency Call system runs a routine check.
During this check, a red indicator will illuminate
for about three seconds. This signal must not be
confused with a fault warning. In the event of a
malfunction, the red indicator would remain on. If
the SOS - Emergency Call system detects a
malfunction, any of the following may occur at the
time the malfunction is detected:
NOTE:
The SOS Call function may not be available for the
first minute after the vehicle is started
The LED next to the SOS button will be contin -
uously illuminated red.
The Emergency Call system is powered by its
own non-rechargeable battery to ensure
operation, even when the vehicle battery is
discharged or disconnected. When system battery is discharged, the instrument cluster
display will show a special message, different
than other messages referring to other types
of faults. In this case, the system works only if
powered by the vehicle’s battery.
The instrument cluster will display a message
alerting you to contact the Service Network
along with a failure warning light.
Even if the SOS - Emergency Call system is fully
functional, external or uncontrolled factors may
prevent or stop SOS - Emergency Call operation.
These include, but are not limited to, the following
factors:
The key fob has been removed from the
vehicle, and the delayed accessories mode is
active.
The ignition is in OFF position.
The vehicle’s electrical systems are not intact.
The SOS - Emergency Call system software
and/or hardware is damaged during a vehicle
collision.
There are network problems that could limit or
impair service operation (e.g., error by
operator, busy network, bad weather, etc.).
If the vehicle battery connection fails due to a
collision or accident, the system can support an
SOS - Emergency Call for a limited period of time.
If the battery is disconnected for service, the
system turns off. In this case, it will be possible to
make an SOS - Emergency Call only when the
battery is reconnected to the vehicle’s electrical
system.
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(Continued)
System Requirements
Vehicle must have an operable 3G network
connection.
Vehicle must be powered with a properly
functioning electrical system.
The ignition must be in the RUN or ACC
position.
Frequently Asked Questions:
What happens if I accidentally push the SOS -
Emergency Call Button? You have 10 seconds
after pushing the emergency button to cancel the
call. To cancel the call, push the button again. What type of information is sent when I make an
SOS - Emergency Call from my vehicle?
Certain
vehicle information, such as the VIN, is
transmitted along with last known GPS location.
Also note that emergency service operators may
record conversations and sounds within your
vehicle once a connection is made, and by using
the service you consent to having this information
shared.
When can I use the SOS - Emergency
Call button? You can ONLY Use the
SOS-Emergency Call button to make a
call if you or someone else needs
emergency assistance.
TIRE SERVICE KIT
DESCRIPTION
If a tire is punctured, you can make an emergency
repair using the Tire Service Kit located in the
trunk beneath the load floor.
Tire Service Kit Location
WARNING!
Never place anything on or near the vehicle’s
3G and GPS aerials. You could prevent 3G
and GPS signal reception, which can prevent
your vehicle from placing an emergency call.
An operable 3G network connection and a
GPS signal is required for the SOS-
Emergency Call system to function properly.
Do not add any aftermarket electrical
equipment to the vehicle’s electrical system.
This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the
SOS-Emergency Call system to fail, never
add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to
your vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
AND SYSTEM LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT) THE SOS FEATURES, APPS
AND SERVICES AMONG OTHERS WILL NOT
OPERATE.
The Occupant Restraint Controller (ORC)
turns on the air bag warning light in the
instrument cluster if a malfunction in any
part of the air bag system is detected. If the
air bag warning light is illuminated, the air
bag system may not be working properly and
the SOS-Emergency Call system may not be
able to send a signal to an emergency
service operator. If the air bag warning light
is illuminated, contact the Service Network
to have the air bag system checked
immediately.
Ignoring the LED on the SOS-Emergency Call
button could mean you will not have
emergency call services if needed. If the LED
on SOS-Emergency Call button is illuminated
red, contact the Service Network to have the
emergency call system checked
immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an emergency service operator.
All occupants should exit the vehicle
immediately and move to a safe location.
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage, accident or injury.
WARNING!
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