2021 VOLKSWAGEN UP! steering

•Adjust the steering wheel so that you can hold it on the outside of the ring (at the 9 o'clock and
3 o'clock positions) with both hands and slightly bent arms.
•Push the lever up firmly until it lines up with the steering column ⇒.
Adjust the correct distance between the driver and the steering wheel ⇒ Fig. 35 using the control
elements on the driver seat ⇒ Controls on the front seats.
Seat functions
 Introduction
This chapter contains information on the followingsubjects:
⇒ Seat heating
Additional information and warnings:
•Adjusting the seat position ⇒ Adjusting the seat position
•Seat belts ⇒ Seat belts
•Airbag system ⇒ Airbag system
•Child seats (accessories) ⇒ Child seats (accessories)
•Exterior mirrors ⇒ Mirrors
Seat heating
Fig. 41 In upper part of centre console: buttons for the front seat heating
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front seat seat cushions and backrests can be heated electrically when the ignition is switched
on.
Do not switch on the seat heating if one of the following conditions applies:
•The seat is not in use.
•The seat is fitted with a protective cover.
•A child seat is installed on the seat.
•The seat cushion is damp or wet.
•The interior or exterior temperature is above 25 ℃ (77 °F).
Incorrect use of the steering column position adjustment and incorrect adjustment of the
steering wheel can cause serious or fatal injuries.
•After adjusting the steering column, always move lever ⇒ Fig. 40① up so that it engages
securely. This prevents the steering column from moving spontaneously while the vehicle
is in motion.
•Never adjust the steering wheel when the vehicle is in motion. If you determine that a
readjustment is necessary, stop the vehicle safely and adjust the steering wheel to the
correct position.
•The steering wheel must always point towards the chest and not towards the face. This
ensures that the driver front airbag provides maximum protection in the event of an
accident.
•While driving, always keep both hands on the outside of the steering wheel, at the 9
o'clock and 3 o'clock positions. This reduces the risk of injury if the driver front airbag is
triggered.
•Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. on
the hub of the steering wheel. If the driver airbag is triggered, you could receive severe
injuries to the arms, hands and head.
WARNING
Incorrect use of the seat functions can cause serious injuries.
•Always assume a correct sitting position before you drive and maintain this position
throughout the trip. This also applies to all passengers.
•Keep hands, fingers, feet and other body parts away from the moving parts of the seats.
WARNING

Passengers not wearing seat belts are not connected to the vehicle. In the event of a frontal
collision they will continue to move forwards at the same speed at which the vehicle was travelling
before impact, until something stops them. Because the passengers in our example are not
restrained by seat belts, the entire amount of kinetic energy will only be released at the point of
impact against the wall ⇒ Fig. 45.
Even at speeds of approximately 30 km/h (18 mph) to approximately 50 km/h (30 mph), the forces
acting on bodies in a collision can easily exceed one tonne (1,000 kg). These forces are even
greater at higher speeds.
This example applies not only to frontal collisions, but to all accidents and collisions.
What happens to vehicle occupants who have not fastened their seat
belts
Fig. 46 An unbelted driver is thrown forwards
Fig. 47 The unbelted rear passenger is thrown forwards, hitting the belted driver
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Many people believe that they can brace their weight with their hands in a minor collision. This is
not true.
Even at low speeds, the forces acting on the body in a collision are so great that occupants cannot
brace themselves with their arms and hands. In a frontal collision, unbelted vehicle occupants are
thrown forwards and will make unchecked contact with parts of the vehicle interior, e.g. the steering
wheel, dash panel, or windscreen ⇒ Fig. 46.
The airbag system is not a substitute for the seat belts. When triggered, the airbags only provide
additional protection. Airbags are not triggered in all kinds of accidents. Even if the vehicle is
equipped with an airbag system, all vehicle occupants, including the driver, must fasten their seat
belt and wear it correctly while the vehicle is in motion. This reduces the risk of severe or fatal
injuries in the event of an accident – regardless of whether an airbag is fitted for the seat.
An airbag can only be triggered once. To achieve best possible protection, seat belts must always
be worn properly. This also ensures that protection is provided in accidents in which the airbag is
not triggered. Any vehicle occupants not wearing a seat belt can be thrown out of the vehicle and
sustain more severe or even fatal injuries as a result.
It is also important for the rear seat occupants to wear seat belts properly, as they could otherwise
be thrown forwards violently in an accident. Rear passengers who are not wearing seat belts
endanger not only themselves and the driver, but also other people in the vehicle ⇒ Fig. 47.
Seat belt protection

The belt tensioners are activated by sensors during severe frontal, side and rear collisions. They
tighten the seat belts against the direction in which they are pulled. A loose seat belt is retracted,
which can reduce the forward movement or the movement of the vehicle occupants in the direction
of the impact. The belt tensioner works together with the airbag system. If the side airbags are not
activated, the belt tensioner will not be activated if the vehicle rolls over.
A fine dust may be produced when the airbags are triggered. This is quite normal and does not
mean that there is a fire in the vehicle.
Belt tension limiter
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an
accident.
All safety requirements must be observed when the vehicle or components of the system are
scrapped. Qualified workshops are familiar with these requirements ⇒ Service and disposal of belt
tensioners.
Service and disposal of belt tensioners
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Seat belts may become damaged during any work on the belt tensioners or while removing or
refitting any vehicle parts in conjunction with any other repair work. This damage will not always be
noticeable. The consequence may be that the belt tensioners could function incorrectly, or not
function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced
and that removed parts do not cause any injuries or environmental pollution. Qualified workshops
are familiar with these requirements.
The airbag modules and belt tensioners may contain perchlorate. Please comply with
legislation regarding disposal.
Airbag system
 Introduction
This chapter contains information on the followingsubjects:
⇒ Types of front passenger front airbag system
⇒ Indicator lamps
⇒ Description and function of the airbags
⇒ Front airbags
⇒ Switching the front passenger front airbag on and off manually using the key-operated switch
⇒ Side airbags
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can
provide front seat occupants with additional chest and head protection if the seat, seat belts, head
restraints and, in the case of the driver, steering wheel are adjusted and used correctly. Airbags are
meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must
always be worn, even when the front seats are equipped with front airbags.
Additional information and warnings:
•Driving tips ⇒ Driving tips
•Central locking system ⇒ Central locking system
•Correct sitting position ⇒ Adjusting the seat position
•Seat belts ⇒ Seat belts
•Child seats (accessories) ⇒ Child seats (accessories)
•Cleaning and caring for the interior ⇒ Cleaning and caring for the interior
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
•Consumer information ⇒ Consumer information
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors
and belt tensioners are not used correctly, or if they are repaired by a non-professional. As a
result, the belt tensioners may not be triggered when they should, or they may be triggered
unexpectedly.
•Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat
belts should always be carried out by a qualified workshop and never by yourself
⇒ Accessories, modifications, repairs and renewal of parts.
•Belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.
WARNING

When an airbag is triggered, it is inflated by a gas generator. This causes the airbag covers to
break, and the airbags inflate forcefully to cover their deployment zones within milliseconds. Once a
vehicle occupant wearing a seat belt starts to sink into the inflated airbag, the gas inside the airbag
starts to escape to cushion the occupant and slow down their movement. This can reduce the risk
of severe and fatal injuries. A triggered airbag will not always prevent other injuries such as
swelling, bruising and grazing. Deployment of a triggered airbag can also result in frictional heat.
Airbags provide no protection for the arms or lower body.
The most important factors for triggering the airbag are the type of accident, the angle of impact,
the vehicle speed and the type of object with which the vehicle collides. Therefore, visible damage
to the vehicle does not always mean that the airbag should have been triggered.
The triggering of the airbag system depends on the vehicle deceleration rate caused by the collision
and registered by the electronic control unit. If this rate is below the reference value programmed
into the control unit, the airbags will not be triggered, even though the vehicle may be badly
damaged as a result of the collision. Vehicle damage, repair costs or even the lack of vehicle
damage in an accident do not necessarily give an indication of whether an airbag should inflate or
not. It is not possible to define a range of vehicle speeds and reference values, since the
circumstances will vary considerably between one collision and another. It is therefore impossible to
cover every possible kind and angle of impact that would trigger the airbags. Important factors in
the triggering of the airbag include the nature (hard or soft) of the object that the vehicle hits, the
angle of impact, and the vehicle speed.
Airbags only serve as a supplement to the three-point seat belt in some accident situations when
the vehicle braking is sufficient to trigger the airbags. Airbags can only be triggered once and only
in certain situations. The seat belts are always there to provide protection in situations in which the
airbags are not triggered or have already been triggered. For example, if the vehicle collides with a
further vehicle following the initial collision, or is hit by another vehicle.
The airbag system is part of the vehicle's overall passive safety concept. The airbag system can
only work effectively when the occupants are wearing their seat belts correctly and have assumed a
proper sitting position ⇒ Adjusting the seat position.
Components of the vehicle safety concept
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of
severe and fatal injuries. Some of this equipment may not be fitted in your particular vehicle. It may
not be available at all in some countries.
•Optimised seat belts for all seats.
•Belt tensioners for driver and front passenger.
•Belt tension limiters for driver and front passenger.
•Warning lamp .
•Front airbags for driver and front passenger.
•Side airbags for driver and front passenger.
•Airbag indicator lamp .
•Control units and sensors.
•Head restraints optimised for rear impact.
•Adjustable steering column.
•If fitted, ISOFIX anchor points for child seats on the rear outer seats.
•If applicable, securing points for the top tether for child seats.
Situations in which the front and side airbags will not be triggered:
•If the ignition is switched off during a collision.
•If the level of deceleration measured by the control unit is too low during a collision at the front
of the vehicle.
•During a minor side collision.
•During rear collisions.
•If the vehicle rolls over.
•If the speed in a collision is lower than the reference value specified in the control unit.
Front airbags

Fig. 54 Location and deployment zone of the driver front airbag
Fig. 55 Location and deployment zone of the front passenger front airbag
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In conjunction with the seat belts, the front airbag system gives the front occupants additional
protection for the head and chest in the event of a severe frontal collision. Always keep as far away
from the front airbag as possible ⇒ Adjusting the seat position. This allows the front airbags to
inflate fully when triggered, thus providing maximum protection.
The front airbag for the driver is located in the steering wheel ⇒ Fig. 54 and the front airbag for the
front passenger is located in the dash panel ⇒ Fig. 55. The airbag locations are identified by the
text AIRBAG.
The areas inside the red lines ⇒ Fig. 54 and ⇒ Fig. 55 are covered by the front airbags when
triggered (deployment zone). For this reason, you must never leave or attach any objects in these
areas ⇒. Any factory-fitted accessories will not be struck if the driver and front passenger front
airbags are deployed.
The airbag covers fold out of the steering wheel ⇒ Fig. 54 or dash panel ⇒ Fig. 55 when the driver
and front passenger front airbags trigger. The airbag covers remain connected to the steering
wheel or the dash panel.
Switching the front passenger front airbag on and off manually using
the key-operated switch
Once triggered, the airbag inflates at high speed.
•Always leave the deployment zones of the front airbags clear.
•Never attach any objects, such as drink or telephone holders, to the covers of the airbags
or anywhere in the airbag deployment zone.
•Vehicle occupants sitting on the front seats must never carry any people, pets or objects in
the deployment zone between themselves and the airbags.
•Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the
front airbag on the front passenger side.
•Do not cover or stick anything on the steering wheel hub or the soft plastic surface of the
airbag unit in the dash panel on the front passenger side, and do not modify them in any
way.
DANGER
The front airbags are deployed in front of the steering wheel ⇒ Fig. 54 and dash panel
⇒ Fig. 55.
•When driving, always hold the steering wheel with both hands on the outside of the ring at
the 9 o'clock and 3 o'clock positions.
•Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub
of the steering wheel. Contact a qualified workshop if your physical build makes this
impracticable.
•Adjust the front passenger seat so that the distance between the passenger and the dash
panel is as large as possible.
WARNING

Removing child seats
Unfasten seat belts only when the vehicle is stationary ⇒.
•Press the red button in the buckle. The latch plate is released and springs out.
•Guide the belt back by hand so that it rolls up easily, without twisting the seat belt and without
damaging the trim.
•Remove the child seat from the vehicle.
Securing child seats using lower anchoring points (ISOFIX, LATCH)
Fig. 59 On vehicle seat: markings identifying the lower anchoring points for child seats
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Two retaining rings, the lower anchoring points, are fitted behind a recess on each outer rear seat.
Overview of installation with ISOFIX
The following table lists where and how ISOFIX child seats can be fastened at the lower anchoring
points on the individual seats in the vehicle according to European Directive ECE-R 16.
The body weight permissible for the child seat and the size class A to G are indicated on the label
attached to child seats with universal or semi-universal certification.
Group (weight class)
Group 0:
up to 10
kg
Group 0: up to
10 kg
Group 1: 9 to 18 kg
Group 0+: up to
13 kg
Direction of installation
Rear-facing
(opposite to
driving
direction)
Rear-facing
(opposite to driving
direction)
Rear-facing
(opposite to
driving
direction)
Forward-facing
(in driving
direction)
Size classFGCDECDABB1
Installation on the front
passenger seatSeat without anchoring points, not attached with ISOFIX/LATCH
Installation on seats on
the rear bench seatIL-SUIL-SUIL-SUIUF/IL-SU
X: Seat not suitable for securing an ISOFIX child seat from this group.
IL-SU: Suitable seat for installing an ISOFIX child seat with semi-universal approval, refer to vehicle
list from child seat manufacturer.
IUF: Suitable seat for installation of an ISOFIX child seat with universal approval and securing with
top tether.
Child seats with fixed attachments
Insert guides can be used to install a child seat with rigid attachments. Insert guides facilitate
installation and protect the seat covers. The insert guides in some cases are part of the scope of
supply for the child seat or can be obtained from your Volkswagen dealership. If necessary, the
insert guides are latched onto the two anchoring points in the vehicle ⇒.
•Observe the child seat manufacturer's instructions when fitting or removing the child seat ⇒.
•Insert the child seat into the retaining rings ⇒ Fig. 59 in the direction of the arrow. The child seat
must click securely into place.
Unfastening seat belts while the vehicle is in motion can lead to severe or fatal injuries in the
event of an accident or sudden braking or steering manoeuvre.
•Unfasten seat belts only when the vehicle is stationary.
WARNING

Fig. 61 Turn signal and main beam lever in the basic position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Move the lever into the required position:
Right turn signal ⇒.
Left turn signal ⇒.
Switch on the main beam ⇒. When the main beam is switched on, an indicator lamp
in the instrument cluster lights up.
Operate the headlight flasher or switch off the main beam. The headlight flasher comes on
for as long as the lever is pulled. The indicator lamp lights up.
Return the lever to the basic position to switch off the current function.
Lane change flash
To operate the lane change flash, push the lever up or down to the point where you incur resistance
and then release the lever. The turn signal flashes three times.
This lane change flash function can be deactivated at a qualified workshop.
The turn signal will only work when the ignition is switched on. The hazard warning lights
also work when the ignition is switched off ⇒ In an emergency.
If one turn signal fails, the indicator lamp will start flashing twice as fast.
The main beam headlights can only be switched on if the dipped beam headlights are
already on.
Switching lights on and off
Fig. 62 Next to the steering wheel: examples of the various light switches
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Observe any country-specific regulations when using vehicle lighting.
Incorrect use of turn signals, a failure to use turn signals, or forgetting to switch off a turn
signal can confuse other road users. This can lead to accidents and serious injuries.
•Always activate the turn signal in good time when changing lanes and performing
overtaking or turning manoeuvres.
•Always switch off the turn signal once the lane change or overtaking or turning manoeuvre
has been completed.
WARNING
Incorrect use of the main beam headlights can lead to accidents and serious injuries as the
main beam headlights can distract and dazzle other road users.
WARNING

If you have to drive a right-hand drive vehicle in a left-hand drive country, or vice versa, the
asymmetric dipped beam headlights may dazzle oncoming traffic.
Therefore you may have to apply stickers to certain parts of the headlight lenses if you are driving
abroad. A qualified workshop can provide you with further information. Volkswagen recommends
using a Volkswagen dealership for this purpose.
Stickers may only be used on the headlights for a limited period. Please contact a qualified
workshop for a permanent alteration. Volkswagen recommends using a Volkswagen dealership for
this purpose.
Headlight range control, instrument and switch lighting
Fig. 63 Next to steering wheel: headlight range control
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Headlight range control
Depending on what level it is set to, the headlight range control ⇒ Fig. 63 adjusts the position of the
light cones in the headlights according to the load level of the vehicle. This gives the driver the best
visibility possible and means that oncoming traffic will not be dazzled ⇒.
The headlights can only be adjusted when the dipped beam headlights are switched on.
To adjust, turn the control ⇒ Fig. 63:
SettingVehicle load level
–Front seats occupied and luggage compartment empty.
1All seats occupied and luggage compartment empty.
2All seats occupied and luggage compartment fully loaded.
3Only the driver seat occupied and luggage compartment fully loaded.
Instrument and switch lighting
The instrument and switch lighting will have a constant brightness setting if the side lights or dipped
beam are switched on.
If you have different loads, you can select a position between the settings.
Interior and reading lights
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Button or positionFunction
Switching off the interior light.
Switching on the interior light.
Switching door contact switch on (central position).
The interior light is switched on automatically when the vehicle is
unlocked, a door is opened or the key is removed from the ignition
lock.
The light will go out a few seconds after all the doors are closed, the
vehicle is locked or the ignition is switched on.
Switching the individual reading lights on or off.
The interior lighting and reading lights switch off when the vehicle is locked or after a delay of
a few minutes when the vehicle key is removed from the ignition lock. This prevents the battery
from discharging.
a)
Heavy objects in the vehicle can cause the headlights to dazzle and distract other road users.
This can lead to accidents and serious injuries.
•The light cone should always be adjusted to the load level of the vehicle to ensure that
other road users are not dazzled.
WARNING
a)