2021 VOLKSWAGEN T-ROC power steering

The buttons on the wiper lever are omitted in vehicles equipped with a multifunction steering wheel
⇒ Operating using the wiper lever .

WARNING
Accidents and injuries can occur if the driver is distracted.
Never operate the menus on the instrument cluster display while the vehicle is in motion.

Check the system settings after charging or replacing the 12-volt vehicle battery. System settings
may be changed or deleted if the power supply is interrupted.
Operating using the wiper lever

Fig. 20 On the right of the steering column: buttons on the wiper lever (illustration).
First read and observe the introductoryinformation and safety warnings⇒Introduction 
If any priority 1 ⇒ Instrument cluster  warning messages are displayed, you will be unable to open
any menus. Some warnings can be confirmed and hidden using the button ⇒ Fig. 20  ①.
Selecting a menu or information display
Switch on the ignition.
Personalisation: select user.
If a message or vehicle pictogram is displayed, press the ⇒ Fig. 20  ① button, several times if
necessary.
To display the menus ⇒ Instrument cluster menus  or to return from a menu or an information
display to the menu selection, hold down the rocker switch ⇒ Fig. 20  ②.
To browse through the menus, press the rocker switch up or down.
To open the menu or information display, press button ⇒ Fig. 20  ① or wait until the menu or
information display opens automatically after a few seconds.
Changing settings in menus

To save fuel, switch the seat heating off as quickly as possible.
Steering wheel heating
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The steering wheel heating works when the engine is running.
Switching the steering wheel heating on and off via the Infotainment system
Manual air conditioning system: press the button on the Infotainment system and
touch the Vehicle and function buttons.
Climatronic: open the air conditioning settings in the Infotainment system.
Touch the function button to switch the steering wheel heating on and off.
Switching the steering wheel heating on or off together with the seat heating (only for Climatronic)
Open the air conditioning settings in the Infotainment system.
Touch the function button.
Touch the Link seat/steering wheel heating function button to link the steering wheel heating with
the seat heating.
Press the button to switch the steering wheel heating on or off together with the seat heating.
Selecting a temperature setting (only for Climatronic)
Open the air conditioning settings in the Infotainment system.
Touch the function button.
Touch the Setting function button to select a temperature setting.
Three temperature settings are available. The selected setting is saved when the ignition is switched
off. The temperature setting for the steering wheel heating is unrelated to the temperature setting
for the seat heating.
Switch-off conditions
The steering wheel heating will be switched off automatically if one of the following conditions is
met:
Seat heating for the driver seat is switched off (if Link seat/steering wheel heating is active).
Power consumption is too high.
There is a fault in the steering wheel heating system.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 

The instrument cluster shows the status of the start/stop system each time the button is pressed.
If the start/stop system has switched the engine off, it will start again as soon as the system is
deactivated manually with the button.
Always deactivate the start/stop system manually when driving through water.
Start/stop mode when Adaptive Cruise Control (ACC) is active
The engine will be switched off after the Adaptive Cruise Control (ACC) has brought the vehicle to a
standstill via an active braking intervention ⇒ Adaptive Cruise Control (ACC) .
The engine will be switched off after the Adaptive Cruise Control (ACC) has brought the vehicle to a
standstill via an active braking intervention ⇒ Adaptive Cruise Control (ACC) .
Vehicles with dual clutch gearbox DSG: when adaptive cruise control (ACC) is activated, the
dual clutch gearbox DSG® can switch to coasting mode.
Vehicles with dual clutch gearbox DSG: when adaptive cruise control (ACC) is activated, the
dual clutch gearbox DSG® can switch to coasting mode.
In the following instances, the engine will restart when the Adaptive Cruise Control (ACC) is active:
If the accelerator is depressed.
When the Adaptive Cruise Control (ACC) has resumed speed and distance control.
If the vehicle ahead has moved on.

WARNING
Never switch off the engine or the ignition while the vehicle is in motion. This can lead to a loss of
vehicle control, accidents and serious injuries.
The airbags and belt tensioners will not work if the ignition is switched off.
The brake servo will not work when the engine is switched off. That is why more pressure on the
brake pedal is needed to brake the vehicle when the engine is switched off.
The power steering will not work when the engine is not running. More power is needed to steer the
vehicle when the engine is switched off.
When the ignition is switched off, the steering lock may activate and you will no longer be able to
steer the vehicle.
The start/stop system must be deactivated if work is to be carried out in the engine compartment.

NOTICE

The downhill speed control cannot hold the vehicle on the gradient in all situations or brake it
sufficiently on all slopes going downhill (e.g. if the ground is slippery or icy).

WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if you are not prepared
to brake.
The downhill speed control is only a support function and may not be able to brake the vehicle
sufficiently in all situations when driving downhill.
The vehicle may become faster despite the downhill speed control being in operation.
Steering
Information on steering
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
The steering
The power steering is not hydraulic, but is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy supply
while steering.
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the
power steering ⇒ Driving profile selection and 4MOTION Active Control .
Electronic steering column lock in vehicles with a starter button
The steering column will be locked if the driver door is opened when the ignition is switched off. For
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position
P.
If the ignition is not switched off until after the driver door is opened, the electronic steering column
will only be locked when the vehicle is locked using the sensor in the door handle or the vehicle key.
Mechanical steering column lock (steering lock) in vehicles with an ignition lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle is
stationary. Turn the steering wheel slightly until the steering lock audibly engages.
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel
slightly to relieve the load on the steering lock mechanism. Hold the steering wheel in this position
and turn the ignition on.
Electromechanical steering

The steering assistance provided by the electromechanical steering system automatically adjusts to
the vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
functions only when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with steering assistance in critical driving situations.
Additional steering forces assist the driver when counter steering ⇒ .
Progressive steering
Depending on the vehicle equipment level, progressive steering can adjust the steering response in a
driving situation. Progressive steering functions only when the engine is running.
In urban traffic, less steering input is required when parking, manoeuvring, or turning sharply.
When driving on country roads or on the motorway, the progressive steering provides a more
sporty, direct steering response, and a dynamic feel.

WARNING
If the power steering is not working, the steering wheel is difficult to turn, which makes it difficult to
steer the vehicle.
Depending on the vehicle equipment level, the power steering functions only when the engine is
running.
Never allow the vehicle to roll if the engine is switched off.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering column lock
may be activated and it will no longer be possible to steer the vehicle.

WARNING
In conjunction with the ESC, counter steering assistance provides the driver with assistance when
steering in critical driving situations. The driver must steer the vehicle at all times. Counter steering
assistance does not steer the vehicle.

NOTICE
When the vehicle is towed, the ignition must be switched on to prevent the steering wheel from
locking, and so that the turn signals, horn, wipers and window washer system can be used.
Troubleshooting
Steering requires increased force