Objects that cannot be detected
Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g. vehicles
that are driving offset to your vehicle or motorbikes.
Vehicles that change into your lane directly in front of your vehicle.
Vehicles with bodies or attachments that project beyond the vehicle.
Oncoming vehicles or vehicles crossing your path.
Pedestrians who are stationary, moving towards the vehicle or moving in the same direction as the
vehicle.
Function limitations
In tight bends.
Driving in heavy rain, snow or heavy spray.
Driving in multi-storey car parks.
Driving on roads with embedded metal objects, e.g. railway tracks.
Reversing.
If TCS is switched off manually.
If ESC is taking corrective action.
If the radar sensor is dirty or covered.
If there is a fault in several brake lights on the vehicle or on a trailer with an electrical connection to
the vehicle ⇒ .
If the vehicle accelerates hard or the accelerator is fully depressed.
In complex driving situations, e.g. at traffic islands.
In unclear traffic situations, e.g. vehicles ahead are braking heavily or turning off.
If there is a fault in Front Assist.
Switching off Front Assist
If the vehicle is used in a capacity other than driving in normal traffic, e.g. offroad.
If the vehicle is being towed or is loaded onto another vehicle.
If the radar sensor is covered temporarily by add-on parts, e.g. auxiliary headlights.
If the radar sensor is faulty.
After external force on the radar sensor, e.g. after a frontal collision.
In the event of multiple unwanted interventions.
WARNING
Failure to switch off Front Assist in the situations mentioned can result in accidents and serious
injuries.
Pedestrian Monitoring
First read and observe the introductoryinformation and safety warnings⇒Introduction
Pedestrian Monitoring can help to avoid accidents with pedestrians crossing the vehicle's path or to
mitigate the consequences of an accident.
The system gives a warning when there is a risk of collision, prepares the vehicle for emergency
braking, helps to brake the vehicle or performs an automatic brake intervention. In the event of an
advance warning, the warning lamp lights up in the instrument cluster
When Front Assist is switched on, Pedestrian Monitoring is active as part of Front Assist in a vehicle
speed range from approx. 5 km/h (3 mph) to 65 km/h (40 mph).
Pedestrian Monitoring is not available in all countries, depending on the vehicle equipment level.
WARNING
The intelligent Pedestrian Monitoring technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by the
Pedestrian Monitoring system tempt you into taking any safety risks when driving. The driver is
always responsible for braking in time.
If Pedestrian Monitoring issues a warning, brake your vehicle immediately depending on the traffic
situation or avoid the pedestrian.
Pedestrian Monitoring cannot prevent accidents and serious injuries on its own.
Pedestrian Monitoring can issue unnecessary warnings and carry out unwanted braking
interventions in complex driving situations, e.g. on a main road that turns sharply.
Pedestrian Monitoring can issue unnecessary warnings and carry out unwanted braking
interventions when its function is impaired, e.g. if the radar sensor is covered or its position has
been changed.
Be prepared to take over control of the vehicle yourself at all times.
Operating the area monitoring system (Front Assist)
First read and observe the introductoryinformation and safety warnings⇒Introduction
Front Assist and the advance warning (in some countries) are automatically switched on when you
switch on the ignition.
However, the system is not available or its functions are restricted for a period of around 30 seconds
(also longer, depending on the driving situation).
Temporarily switching off the lane keeping system
Switch off the lane keeping system in the following situations:
Very sporty driving.
In poor weather conditions and when driving on poor roads.
In roadworks and before crests in the road.
Driver intervention prompt
In the absence of any steering input, the system prompts the driver with acoustic warnings and a
display on the instrument cluster display to take over active steering.
If the driver does not respond, the system will give another warning by initiating a quick jolt of the
brake before switching to passive mode or activating Emergency Assist (with some equipment
levels).
Steering wheel vibration
The following situations can lead to vibration of the steering wheel:
If the corrective steering intervention is not sufficient to keep the vehicle in its lane.
If the system can no longer detect a lane during a significant steering intervention.
If there is a system fault, the lane keeping system can deactivate itself automatically.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction
No camera visibility, error message, system switches itself off
Clean the windscreen ⇒ Caring for and cleaning the vehicle exterior .
Check whether any damage is visible on the windscreen in the camera's field of view.
The system is not responding as expected
Regularly clean the camera's field of view, and keep it free from snow and ice.
Do not cover the camera's field of view.
Check the area of the windscreen that is in the camera's field of view for damage.
Do not fit any objects to the steering wheel.
Traffic Jam Assist
Traffic Jam Assist helps the driver to keep in lane, and also provides assistance when following other
vehicles in congestion or slow-moving traffic.
Poor road conditions.
Driving through road works.
In urban areas.
WARNING
The intelligent technology of Traffic Jam Assist cannot overcome the laws of physics, and functions
only within the limits of the system. Always take care when using Traffic Jam Assist as you could
otherwise cause accidents or injuries. The system is not a substitute for the full concentration of the
driver.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.
Do not use Traffic Jam Assist in urban traffic.
Do not use Traffic Jam Assist in poor visibility, on steep or winding roads, or on slippery road
surfaces e.g. on snow, ice, wet roads, loose chippings or flooded roads.
Never use Traffic Jam Assist offroad or on unsurfaced roads. Traffic Jam Assist is designed solely for
use on surfaced roads.
Traffic Jam Assist does not react to persons, animals or vehicles crossing or approaching in the same
lane.
If the speed reduction achieved by Traffic Jam Assist is insufficient, brake the vehicle immediately by
depressing the foot brake.
If the vehicle starts to roll unintentionally after the driver has been prompted to take control of the
vehicle, brake the vehicle immediately using the foot brake.
If a driver intervention prompt appears on the instrument cluster display, take control of the vehicle
immediately.
Your hands should always be on the steering wheel so that you can steer at any time. The driver is
always responsible for staying in lane.
The driver must be prepared to take control of the vehicle (by accelerating or braking) at all times.
If Traffic Jam Assist does not function as described in this chapter, do not use the system and go to a
qualified workshop.
If there is a fault in the system, visit a qualified workshop and have the system checked.
Semi-automatic vehicle control in a medical emergency (Emergency Assist)
Emergency Assist detects a lack of activity on the part of the driver and can keep the vehicle in lane
automatically, or brake the vehicle to a standstill if required. The system can therefore actively help
to prevent an accident.
Emergency Assist is an extension of the lane keeping system (Lane Assist), and combines these
functions with the Adaptive Cruise Control (ACC). Please therefore read both these chapters and
observe the information about the system limits and warnings.
Description
If there is no driver activity, Emergency Assist prompts the driver to take control of the vehicle again
by visual and acoustic warnings and by braking jolts.
If the driver remains inactive, the system automatically controls the accelerator, brake and steering
to slow the vehicle down and keep it in lane ⇒ . If there is sufficient stopping distance, the system
decelerates the vehicle to a complete stop and switches on the electronic parking brake
automatically ⇒ Operating the electronic parking brake .
When Emergency Assist is actively controlling the vehicle, the hazard warning lights are switched on
and the vehicle performs slight snaking movements within its lane to warn other road users.
The hazard warning lights can be deactivated by pressing the accelerator or brake, by making a
steering intervention or, depending on the situation, by pressing the button for the hazard warning
lights.
When Emergency Assist has been triggered, the system is not available again until the ignition has
been switched off and then back on.
Prerequisites
The lane keeping system and ACC are switched on.
The selector lever is in position D/S or in the Tiptronic gate.
The system has detected a lane marking on both the right and left sides of the vehicle ⇒ Fig. 123 .
Switching Emergency Assist on and off
Emergency Assist is activated automatically when the lane keeping system ⇒ Driving with the lane
keeping system is switched on.
WARNING
The intelligent technology used in Emergency Assist cannot overcome the laws of physics, and
functions only within the limits of the system. The driver is always responsible for controlling the
vehicle.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic
conditions.
Your hands should always be on the steering wheel so that you can steer at any time.
Emergency Assist cannot always prevent accidents and serious injuries on its own.
System fault
Clean the radar sensors or remove stickers or accessories from the radar sensors, mirrors and
bumper ⇒ Caring for and cleaning the vehicle exterior .
Check whether any damage is visible.
The system is not responding as expected
The radar sensors are dirty. The sensor visibility may be impaired by dirt and snow or also residue
from cleaning agents or coatings ⇒ Caring for and cleaning the vehicle exterior .
The prerequisites for system operation must be met ⇒ System limits .
The radar sensors are covered by water.
The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.
The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the radar sensors or structural
modifications have been made, e.g. on the vehicle front end or the running gear.
Only Volkswagen-approved vehicle paints may be used on the rear bumper. Other vehicle paints can
restrict the function of the system or cause faults.
Tinting foils have been retrofitted on the side windows.
Parking and manoeuvring
Parking
Stopping and parking the vehicle
The actions should be carried out only in the given order:
Stop the vehicle on a suitable surface ⇒ .
Depress and hold the brake pedal until the engine has stopped.
Switch on the electronic parking brake ⇒ Electronic parking brake . The electronic parking brake is
switched on when the indicator lamp in the button ⇒ Fig. 125 lights up yellow and the indicator
lamp in the instrument cluster display lights up red.
On vehicles with a manual gearbox, either fully depress or disengage the clutch.
With an automatic gearbox, move the selector lever to position P.
Switch off the engine and take your foot off the brake pedal.
Turn the steering wheel slightly if necessary to engage the steering lock mechanism.
With a manual gearbox, select first gear for flat ground and uphill gradients, or reverse gear for
downhill gradients, and then release the clutch.
Please ensure that all occupants, in particular children, leave the vehicle.
Take all vehicle keys with you when you leave the vehicle.
Lock the vehicle.
Additional points to note on uphill and downhill gradients
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the
kerb if the parked vehicle starts to move.
When facing downhill, turn the wheels so that they face the kerb.
When facing uphill, turn the wheels so that they face the centre of the road.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Never park the vehicle where parts of the exhaust system can come into contact with inflammable
material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel, oil etc.
WARNING
The vehicle may roll away if you leave and park the vehicle incorrectly. This can cause accidents and
serious injuries.
Ensure that the electronic parking brake is switched on before you leave the vehicle and the
indicator lamp in the instrument cluster lights up red after you switch off the ignition.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering lock may be
activated and you will no longer be able to steer or control the vehicle.
Never leave children or people requiring assistance alone in the vehicle. They could switch off the
electronic parking brake, or move the selector lever or gearshift lever, and thus set the vehicle in
motion.
Always take all vehicle keys with you every time you leave the vehicle. The engine can be started and
electrical equipment such as the window controls can be operated. This can cause serious injury.
Never leave children or people requiring assistance alone in the vehicle. They could become trapped
in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked
vehicles may be subjected to very high or very low temperatures depending on the season. This can
cause serious injuries and illness or fatalities, especially in the case of small children.
NOTICE
Objects that protrude from the ground can damage the bumper and other components when
parking the vehicle or driving out of a parking space. Always take care when driving into parking
spaces with high kerbs or fixed boundaries. Stop before the wheels touch the fixed boundaries or
kerbs.
Low-lying vehicle components such as the bumper, spoiler and parts of the running gear, engine or
exhaust system could be damaged. Drive carefully through dips in the road and over drive entrances,
ramps, kerbstones and other objects.
Please adhere to relevant legislation when stopping and parking your vehicle.
Electronic parking brake
Operating the electronic parking brake
Fig. 125 In centre console: button for the electronic parking brake.
Switching on
When the vehicle is stationary, pull and hold the button.
If the indicator lamp in the button ⇒ Fig. 125 and the red indicator lamp in the instrument
cluster light up, the electronic parking brake is switched on.
Release the button.
Switching off
Switch on the ignition.
The indicator lamp in the button ⇒ Fig. 125 and the red indicator lamp in the instrument
cluster display will go out.
Moving off on steep uphill gradients or with increased vehicle weight
You can prevent the electronic parking brake from switching off automatically by pulling the
button upwards and holding it while pulling away.
If higher engine power is required to move off, the electronic parking brake will be deactivated only
when you release the button.
This can make it easier to move off with a high trailer weight ⇒ Trailer towing .
Emergency braking function