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Fig. 181 In the front bumper on the right: screwing in the towing eye.
First read and observe the introductoryinformation and safety warnings⇒Introduction
The towing eye must always be kept in the vehicle.
The towing eye is screwed into a mounting behind a cover on the right of the front bumper
⇒ Fig. 180 .
Comply with the notes on towing ⇒ Notes on tow-starting and towing .
Fitting the front towing eye
⇒ Vehicle toolkit .
e cover ⇒ Fig. 180 (arrow) to release the cover.
⇒ Fig. 180 (arrow) to release the cover.
ting ⇒ Fig. 181 and tighten as far as it will go ⇒ .
Use a suitable object to screw the towing eye fully and securely into the mounting.
-clockwise.
spective recess and press in until it engages.
compartment.
NOTICE
The towing eye must always be screwed fully and securely into the mounting. Otherwise, the towing
eye can be torn out of the mounting when the vehicle is being tow-started or towed.
Checking and refilling
In the engine compartment
Safety notes for working in the engine compartment
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Additional insulating materials such as blankets in the engine compartment could disrupt the
operation of the engine, start fires and lead to severe injuries.
WARNING
Service fluids and some materials in the engine compartment are highly flammable and can cause
fires and serious injuries!
ty of the engine compartment.
injuries.
tem or the electrical
system:
-volt vehicle battery. Ensure that the vehicle is unlocked when the 12-
volt vehicle battery is disconnected as otherwise the anti-theft alarm will be activated.
of heating systems, water heaters or any other open flames.
NOTICE
When filling or changing service fluids, please ensure that the correct service fluids are filled through
the correct openings. The use of incorrect service fluids could result in serious malfunctions and
engine damage.
Service fluids that leak from the vehicle are harmful to the environment. For this reason, you should
regularly check the ground underneath your vehicle. If there are spots of oil or other fluids on the
ground, the vehicle should be inspected by a qualified workshop. Any spilt service fluids must be
disposed of properly.
Preparing the vehicle for working in the engine compartment
Checklist
The following steps should always be carried out in the specified order before working in the engine
compartment ⇒ :
Park the vehicle on a level and stable surface.
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Depress and hold the brake pedal until you have switched off the ignition.
Switch on the electronic parking brake Electronic parking brake.
Move the gear lever to neutral position Manual gearbox: selecting a gear or move the selector lever
to position P DSG® dual clutch gearbox.
Switch off the ignition and remove the vehicle key from the ignition lock Starting and stopping the
engine.
Allow the engine to cool sufficiently.
Children and other people should be kept well away from the engine compartment.
Ensure that the vehicle cannot roll away unexpectedly.
WARNING
Ignoring any of the items on this important safety checklist can lead to severe injuries.
Opening and closing the bonnet
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-original containers as
people finding these containers could drink them.
es.
-ventilated
area.
r or other volatile fluids for vehicle care.
These substances are toxic and highly flammable. They could cause fires and explosions.
NOTICE
this can result in serious malfunctions and engine damage.
-on parts in front of the air intake reduce the cooling effect of the
coolant. The engine may overheat at high ambient temperatures and high engine loads.
Leaking service fluids can pollute the environment. Spilt service fluids must be collected in suitable
containers and disposed of properly and with respect for the environment.
Washer fluid
Fig. 185 In the engine compartment: cap on the washer fluid reservoir.
The washer fluid level should be checked regularly and topped up as necessary.
A strainer is located in the neck of the washer fluid reservoir. The strainer keeps large dirt particles
away from the windscreen washer jets when refilling. The strainer should be removed for only
cleaning. If the strainer is damaged or is not present when refilling, dirt particles can enter the
system and block the washer jets.
⇒ In the engine compartment .
on the cap ⇒ Fig. 185 .
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⇒ . Observe the dilution instructions on the packaging.
peratures, add a special anti-freeze agent so that the fluid cannot freeze ⇒ .
The windscreen washer fluid reservoir has a capacity of about 3.0–7.5 litres, according to the vehicle
equipment.
WARNING
Never mix coolant additive or other unsuitable additives into the washer fluid. These may leave an
oily film on the screen, restricting the field of vision.
-freeze agent should be added to the washer fluid if necessary.
NOTICE
cause the ingredients to flocculate and block the washer jets.
rrect service fluids are filled through the
correct openings. The use of incorrect service fluids could result in serious malfunctions and engine
damage.
Engine oil
Introduction
This chapter contains information on the followingsubjects:
⇒ Engine oil standards
⇒ Changing engine oil
⇒ Engine oil consumption
⇒ Checking the engine oil level and refilling the engine oil
⇒ Troubleshooting
The engine oils are not only tailored to the requirements of engines and exhaust gas treatment
systems, but also to fuel quality. Due to the way in which a combustion engine works, engine oil
always comes into contact with combustion residues and fuel, which has corresponding effects on
the ageing process of the oil. The correct engine oil is important for the function and service life of
the engine. A special multigrade high-lubricity oil has been filled at the factory and this can normally
be used as an all-season oil.
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Service identification
You can check whether your vehicle is equipped for the Flexible Service QI6 (Longlife) or Fixed
Service QI1, QI2, QI3, QI4, QI7 (dependent on time or mileage) in the vehicle data ⇒ Technical data
or on the inside cover of this owner's manual.
Permitted engine oil standards
Petrol engineswith particulate filter1)
Flexible ServiceVW 508 00 or alternatively VW 504 002)Fixed ServiceVW 502 00
Petrol engineswithout particulate filter
Flexible ServiceVW 508 00 or alternatively VW 504 00Fixed ServiceVW 502 00
Diesel engineswith particulate filter1)
Flexible ServiceVW 507 00Fixed ServiceVW 507 00
Diesel engineswithout particulate filter
Flexible ServiceVW 507 00Fixed ServiceVW 505 01
Volkswagen recommends engine oils.
NOTICE
additives is not covered by the warranty.
Using other engine oils can cause engine damage.
d engine oils are not
available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the following engine oil
may be used only once until the next oil change:
SN (API SM).
ards ACEA C3 or API CJ-4.
1) Check with a qualified workshop if you are unsure whether your vehicle is equipped with a
particulate filter. Volkswagen recommends using a Volkswagen dealership for this purpose.
2) Using VW 504 00 instead of VW 508 00 may cause the vehicle's emissions values to increase
slightly.
Changing engine oil
First read and observe the introductoryinformation and safety warnings⇒Introduction
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The engine oil must be changed on a regular basis. Always observe the service intervals applicable to
your vehicle ⇒ Service .
The engine oil and filter change should be carried out by a qualified workshop due to the special
tools and knowledge required, this also applies to the disposal of used oil. Volkswagen recommends
using a Volkswagen dealership for this purpose.
More details on the service intervals can be found in the chapter on service ⇒ Service .
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does not
mean that the engine oil should be changed more frequently.
WARNING
If, in exceptional cases, you have to carry out an oil change yourself, please observe the following:
al when removing the oil drain plug with your fingers to help prevent oil
from running down your arm.
engine filling quantity.
l in empty food containers, bottles or any other non-original containers as
people finding these containers may not know that they contain engine oil.
Before changing the engine oil, first find out where old oil can be disposed of properly near you.
Used oil must be disposed of in accordance with regulations governing the protection of the
environment. Never dispose of used oil in locations such as gardens, woods, sewerage systems, on
streets and roads, or in rivers and waterways.
Engine oil consumption
First read and observe the introductoryinformation and safety warnings⇒Introduction
Engine oil consumption can vary from engine to engine and can change during the service life of an
engine.
The vehicle may consume up to 1.0 litre of engine oil per 2,000 km, depending on your driving style
and the conditions in which the car is used. In new vehicles, consumption may be higher for the first
5,000 km. The engine oil level must therefore be checked at regular intervals, preferably each time
the vehicle is refuelled and before long journeys.
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When the engine is working hard, the engine oil level should be kept within the upper permissible
area ⇒ Fig. 186 Ⓒ, for instance during extended motorway journeys in summer, when towing a
trailer ⇒ Trailer towing , or when climbing mountain passes.
Checking the engine oil level and refilling the engine oil
Fig. 186 Engine oil level markings on the oil dipstick (variants).
Fig. 187 In the engine compartment: engine oil filler cap (illustration).
First read and observe the introductoryinformation and safety warnings⇒Introduction
Key to ⇒ Fig. 186 :
Engine oil level too high – observe the messages on the instrument cluster display or contact a
qualified workshop, if necessary.
Do not fill engine oil.
Engine oil level OK.
Engine oil level too low – fill engine oil.
Checklist
Carry out the steps in the specified order ⇒ :