When you select a user account, the saved vehicle settings are activated.
User management and settings
When the ignition is switched on, you can use the Personalisation menu in the Infotainment system
for user management and to make settings. The menu can be accessed via the vehicle settings in the
Infotainment system.
Changing the user account
You can select the user account either via the Personalisation menu or via the Vehicle status menu.
Manually assigning vehicle keys to user accounts
You can assign a vehicle key to the currently active user account. For this purpose, select Manual key
assignment.
Automatically assigning vehicle keys to user accounts
If you have selected Automatic key assignment, the following vehicle key is assigned to the user
account upon changing the user account:
Vehicles without Keyless Access: vehicle key used to unlock the vehicle.
Vehicles with Keyless Access: vehicle key that is identified first by the personalisation function
when you open the driver door.
Personalised vehicle settings
Opening and closing (single door unlocking, window convenience opening etc.)
Light and vision (daytime running lights, cornering light, lane change flash etc.)
Settings for air conditioning system
Active driver assist systems
Driving profile selection
Multifunction display and instrument cluster (selection of displays)
Infotainment system (display brightness and station sorting)
A new vehicle key will be assigned to the current user account. To assign the vehicle key to a
different user account, select the required user account and manually assign it to the vehicle key.
Safety
General notes
Checklist
Observe the following information both before and during every journey to ensure your own safety,
and the safety of all passengers and other road users ⇒ :
Check that all lights and turn signals are working properly.
Check the tyre pressure and fuel level Tyre pressure, Fuel gauge.
Check the washer fluid level Washer fluid.
Make sure that you have a good, clear view through all of the windows Caring for and cleaning the
vehicle exterior.
Secure any objects and luggage in the stowage compartments, the luggage compartment or on the
roof Transporting items.
Ensure that you are able to operate the pedals freely at all times.
Secure any children travelling in the vehicle in a restraint system suitable for their weight and size
Safe transport of children.
Adjust the front seats, head restraints and mirrors properly to match the size of the occupants
Sitting position, Mirrors.
Wear shoes that provide proper support for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be securely
fastened.
Assume a correct sitting position before setting off and maintain this position while driving. This also
applies to all passengers Sitting position.
Fasten your seat belt correctly before setting off and keep it properly fastened throughout the
journey. This also applies to all passengers Seat belts.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls, opening
menus and making adjustments to settings.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
Observe traffic regulations and speed limits.
Take regular breaks when travelling long distances – at least every two hours.
Secure animals in the vehicle using a system that is suitable for their weight and size.
Checklist
In some countries, special safety standards and emissions-related legislation apply that may differ
from the build status of the vehicle. Volkswagen recommends that you visit your Volkswagen
dealership before travelling abroad to find out about any legal requirements and the following issues
at your destination:
Does the vehicle need any technical modifications for driving abroad, e.g. masking or switching the
headlights over?
Are the necessary tools, diagnosis equipment and spare parts available for service and repair work?
Vehicle lighting Lights necessary for traffic safety:
Turn signals
Side lights, dipped beam headlights and main beam headlights
Tail light clusters
Brake lights
Rear fog light
Number plate light
Information on changing bulbs ⇒ Changing bulbs .
DANGER
Please observe important safety information about the front passenger front airbag ⇒ Fitting and
using child seats .
WARNING
Driving under the influence of alcohol, drugs, medication or narcotics could cause accidents and fatal
injuries.
Alcohol, drugs, medication and narcotics can severely impair senses, reaction times and driving
safety. This could cause you to lose control of the vehicle.
WARNING
Always observe current traffic regulations and speed limits, and think ahead when driving. The
correct interpretation of the driving situation can make the difference between reaching your
destination safely and having an accident with serious injuries.
NOTICE
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate
servicing work or non-availability of Genuine Parts.
Observe the instructions and information for vehicles with an N1 approval ⇒ Information about
vehicles with N1 approval (light commercial vehicle) .
Fig. 26 Illustration: correct distance between the driver and the steering wheel, correct seat belt
routing and correct head restraint adjustment.
First read and observe the introductoryinformation and safety warnings⇒Introduction
The correct sitting positions for the driver and passengers are described below.
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they
should contact a qualified workshop to find out about possible special modifications. The seat belts
and airbags can only provide a maximum level of protection if a correct sitting position is assumed.
Volkswagen recommends using a Volkswagen dealership for this purpose.
Volkswagen recommends the following sitting positions for your own safety and to reduce the level
of injury in the event of a sudden braking manoeuvre or an accident:
The following applies to all vehicle occupants:
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not
lower than eye level. Position the back of your head as close to the head restraint as possible at all
times ⇒ Fig. 26 .
For small people, push the head restraint all the way down, even if the head is then located
underneath the top edge of the head restraint.
For taller people, push the head restraint up as far as it will go.
Keep both feet in the footwell while the vehicle is in motion.
Adjust and fasten seat belts properly ⇒ Seat belts .
Additional points for the driver:
Move the backrest into an upright position so that your back rests fully against it.
Adjust the steering wheel so that the distance between the steering wheel and your breastbone is at
least 25 cm ⇒ Fig. 26Ⓐ , and the circumference of the steering wheel can be held at the sides with
both hands and your arms slightly bent ⇒ Steering wheel .
The steering wheel must always point towards the breastbone and not towards the face.
Adjust the driver seat by moving it forwards or backwards so that you are able to press the pedals to
the floor with your knees still slightly bent and so that the distance from the dash panel to your
knees is at least 10 cm ⇒ Fig. 26Ⓑ .
Adjust the height of the driver seat so that you can reach the highest point of the steering wheel.
The shoulder part of the seat belt must always lie on the centre of the shoulder, never across the
neck, over or under the arm or behind the back.
The lap part of the seat belt must always lie across the pelvis, never across the stomach.
The seat belt must always lie flat and snugly on the body. Tighten the belt slightly if necessary.
For pregnant women, the seat belt must be positioned evenly over the chest and as low as possible
over the pelvis. It must also lie flat so that no pressure is exerted on the abdomen – this applies in
every stage of pregnancy ⇒ Fig. 37 .
Adjusting seat belt routing to body size
The following equipment can be used to adjust the seat belt routing:
Seat belt height adjuster for the front seats ⇒ Seat belt height adjuster .
Height-adjustable front seats ⇒ Sitting position .
WARNING
Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden braking
or driving manoeuvre.
The seat belts offer best protection only when the backrests are in an upright position and the seat
belts have been fastened properly.
The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from harder
body parts in the direction of softer body parts (e.g. stomach).
The shoulder part of the seat belt must lie on the centre of the shoulder and never under the arm or
across the neck.
The seat belt must lie flat and snugly on the upper body.
The lap part of the seat belt must lie across the pelvis and never across the stomach. The seat belt
must lie flat and snugly on the pelvis. Tighten the belt slightly if necessary.
For pregnant women, the lap part of the seat belt must be as low as possible over the pelvis and lie
flat around the round stomach.
Do not twist the belt webbing while the seat belt is being worn.
Never hold the seat belt away from the body by hand.
The belt webbing should not lie over hard or fragile objects, such as glasses, pens or keys.
Never use seat belt clips, retaining rings or similar items to alter the seat belt routing.
If a person's physical build prevents them from routing the seat belt properly, contact a qualified
workshop to find out about any special modifications so that the seat belts and airbags can provide
Fine dust particles or steam may be released when the airbags trigger. This is normal and does not
mean there is a fire in the vehicle.
The fine dust can cause irritation to the skin and eye membranes as well as cause breathing
difficulties, particularly for those people suffering from asthma or other respiratory health problems.
In order to reduce breathing difficulties, get out of the vehicle or open the windows or doors in
order to breathe fresh air.
If you should come into contact with the dust, you should wash your hands and face with a mild
soap and water before eating.
Do not rub the dust into your eyes or into open wounds.
If dust has entered your eyes, rinse them with water.
WARNING
Cleaning agents that contain solvents cause the surface of the airbag modules to become porous. In
an accident that triggers the airbag, loose plastic parts can cause serious injury.
Never clean the dash panel or the airbag covers with cleaning agents that contain solvents.
Types of front passenger front airbag system
First read and observe the introductoryinformation and safety warnings⇒Introduction
Volkswagen offers two different front passenger front airbag systems:
A B
Features of the front passenger
front airbag that can be switched
off only by a qualified workshop.
Features of the front passenger front airbag that can be
switched off manually using the key-operated switch
⇒ Switching the front passenger front airbag on and off .
Designation: airbag system. Designation: airbag system with front passenger front airbag
deactivation.
– Indicator lamp lights up on
the instrument cluster display.
– Indicator lamp lights up on the instrument cluster
display.
– Front passenger front airbag in
the dash panel.
– Indicator lamp PASSENGER AIR BAG in the upper
section of the centre console.
– Indicator lamp PASSENGER AIR BAG in the upper
section of the centre console.
– Key-operated switch in the side of the dash panel on the
passenger side (visible only when the door is open).
Volkswagen offers two different front passenger front airbag systems:
A B
Features of the front passenger
front airbag that can be switched
off only by a qualified workshop.
Features of the front passenger front airbag that can be
switched off manually using the key-operated switch
⇒ Switching the front passenger front airbag on and off .
– Front passenger front airbag in the dash panel.
Indicator lamp
Fig. 39 In the roof console: indicator lamp for deactivated front passenger front airbag or indicator
lamp for activated front passenger front airbag .
First read and observe the introductoryinformation and safety warnings⇒Introduction
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out after a few seconds.
WARNING
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger at all or
may trigger unexpectedly. This could cause severe or fatal injuries.
The airbag system should be checked by a qualified workshop as soon as possible.
Never fit a child seat to the front passenger seat or remove a child seat that is already fitted! The
front passenger front airbag may deploy during an accident in spite of the fault.
NOTICE
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
Description and function of the airbags
First read and observe the introductoryinformation and safety warnings⇒Introduction