2021 VOLKSWAGEN T-ROC key

Volkswagen offers two different front passenger front airbag systems:
A B
Features of the front passenger
front airbag that can be switched
off only by a qualified workshop.
Features of the front passenger front airbag that can be
switched off manually using the key-operated switch
⇒ Switching the front passenger front airbag on and off .
– Front passenger front airbag in the dash panel.
Indicator lamp

Fig. 39 In the roof console: indicator lamp for deactivated front passenger front airbag or indicator
lamp for activated front passenger front airbag .
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will go out after a few seconds.

WARNING
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger at all or
may trigger unexpectedly. This could cause severe or fatal injuries.
The airbag system should be checked by a qualified workshop as soon as possible.
Never fit a child seat to the front passenger seat or remove a child seat that is already fitted! The
front passenger front airbag may deploy during an accident in spite of the fault.

NOTICE
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
Description and function of the airbags
First read and observe the introductoryinformation and safety warnings⇒Introduction 

Never attach any objects, such as drink or telephone holders, to the covers of the airbags or
anywhere in the airbag deployment zone.
No other people, animals or objects may be carried between the occupants of the front seats and
the airbag deployment zone. Make sure that children and passengers also keep to this rule.
Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the front airbag
on the front passenger side.
Do not cover or stick anything on the steering wheel hub or the soft plastic surface of the airbag unit
on the front passenger side, and do not obstruct or modify them in any way.

WARNING
The front airbags are deployed in front of the steering wheel ⇒ Fig. 40  and dash panel⇒ Fig. 41 .
When driving, always hold the steering wheel with both hands on the outside of the rim at the 9
o'clock and 3 o'clock positions.
Adjust the driver seat so that there is at least 25 cm between your breastbone and the hub of the
steering wheel. Contact a qualified workshop if your physical build makes this impracticable.
Adjust the front passenger seat so that the distance between the front passenger and the dash panel
is as large as possible.
Switching the front passenger front airbag on and off

Fig. 42 In the dash panel on the front passenger side: key switch for disabling and enabling the front
airbag on the front passenger side.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The front passenger front airbag must be disabled if you fit a rear-facing child seat on the front
passenger seat.
Enabling the front passenger front airbag

Switch off the ignition.
Open the door on the front passenger side.
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key .
Insert the key bit into the key-operated switch on the dash panel ⇒ Fig. 42  until you feel the second
point of resistance. Around three quarters of the key bit should be inserted in the key switch at this
point ⇒ .
Turn the vehicle key, without using force, to the position .
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ .
The PASSENGER AIR BAG indicator lamp in the upper section of the centre console lights up
and goes out after approximately 60 seconds ⇒ Indicator lamp .
Close the door on the front passenger side.
Check that the PASSENGER AIR BAG indicator lamp in the upper section of the centre
console does not light up when the ignition is switched on ⇒ Indicator lamp .
Disabling the front passenger front airbag
Switch off the ignition.
Open the door on the front passenger side.
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key .
Insert the fully folded-out key bit of the vehicle key into the key-operated switch in the dash panel
⇒ Fig. 42  up to the second point of resistance. Around three quarters of the key bit should be
inserted in the key switch at this point ⇒ .
Turn the vehicle key, without using force, to the position .
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ .
Close the door on the front passenger side.
The PASSENGER AIR BAG indicator lamp in the upper section of the centre console lights
up continuously when the ignition is switched on ⇒ Indicator lamp .
Indication that front passenger front airbag is disabled
A deactivated front passenger front airbag is indicated only by the continuously lit
PASSENGER AIR BAG indicator lamp in the upper section of the centre console (
lights up yellow continuously) ⇒ Indicator lamp .
If the PASSENGER AIR BAG indicator lamp in the upper section of the centre console does
not light up continuously or lights up together with the indicator lamp in the instrument cluster
display, do not fit a child restraint system on the front passenger seat for safety reasons. The front
passenger front airbag could trigger during an accident.

WARNING
The front passenger front airbag should be switched off only in exceptional circumstances.
To prevent damage to the airbag system, switch the front passenger front airbag on and off only
when the ignition is switched off.
It is the driver's responsibility to ensure that the key-operated switch is set to the correct position.
Switch off the front passenger front airbag only if in exceptional circumstances a child seat is fitted
on the front passenger seat.
Switch the front passenger front airbag back on again as soon as the child seat on the front
passenger seat is no longer being used.

WARNING
Do not leave the vehicle key in the key switch while driving.
Strong vibrations may cause the vehicle key to turn in the key switch, which could cause the front
passenger front airbag to be activated.
Untimely inflation of the front passenger front airbag could lead to serious or fatal injuries.

NOTICE
If the key bit is not inserted far enough, the key switch could be damaged when the key is turned.

NOTICE
Do not leave the vehicle key in the key switch, as this could result in damage to the interior door
trim, dash panel, key switch or vehicle key when the front passenger door is closed.
Safe transport of children
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of child seat 
⇒ Fitting and using child seats 
⇒ Securing systems 
⇒ Securing a child seat with ISOFIX 
⇒ Securing child seats with a seat belt 

Insert the latch plate into the buckle for the appropriate seat and push it down until it audible locks
into place.
In an emergency
Making you and your vehicle safe
Observe any legislation concerning the safety of a broken-down vehicle. For example, many
countries stipulate that you have to switch on the hazard warning lights and wear a high-visibility
waistcoat ⇒ Equipment for an emergency .
Checklist
To ensure your own safety and that of your passengers, carry out the following actions in the
specified order ⇒ :

Stop the vehicle at a safe distance away from moving traffic and on a suitable surface .

Switch on the hazard warning lights using the button Centre console.

Switch on the electronic parking brake Electronic parking brake.

Select the neutral position Manual gearbox: selecting a gear or move the selector lever to P position
DSG® dual clutch gearbox.

Stop the engine and remove the key from the ignition Starting and stopping the engine.

Ensure that all occupants exit the vehicle and go straight to a safe place away from moving traffic,
e.g. behind the safety barrier. Heed the country-specific regulations concerning high-visibility
waistcoats.

Take all vehicle keys with you when you leave the vehicle.

Set up the warning triangle to draw the attention of other road users to your vehicle.

Allow the engine to cool down and, if necessary, seek expert assistance.

Please also observe the other information on Volkswagen Car-Net ⇒ Mobile online services .
Opening and closing
Vehicle key
Functions of the vehicle key

Fig. 50 Vehicle key.
Key to ⇒ Fig. 50 :
Central locking button: unlock the vehicle.
Unlock the boot lid separately.
Central locking button: lock the vehicle.
Fold the key bit in and out.
Indicator lamp: flashes when button is pressed.
Unlocking or locking the vehicle from outside
To unlock: press the button.
To lock: press the button.
Press the or button ⇒ Opening and closing the boot lid . The boot lid is unlocked.
Unlocking: all turn signals flash twice.
Locking: all turn signals flash once.

WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. Otherwise, children or
unauthorised persons could lock the doors and the boot lid, start the engine or switch on the
ignition and operate electrical equipment, such as the electric windows.

Never leave children or people requiring assistance alone in the vehicle. They could become trapped
in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked
vehicles may be subjected to very high or very low temperatures depending on the season. This can
cause serious injuries and illness or fatalities, especially in the case of small children.
Never switch off the ignition while the vehicle is in motion. The steering column lock or steering lock
mechanism may be activated and you will no longer be able to steer the vehicle.

NOTICE
Every electric vehicle key contains electronic components. Protect the key from damage, moisture
and excessive vibration.
Replacing the button cell

Fig. 51 Vehicle key: replacing the button cell.
Key to ⇒ Fig. 51 :
Cover.
Button cell.
Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a
qualified workshop ⇒ .
Fold out the key bit.
Lever off the cover ⇒ Fig. 51① ⇒ .
Lever the button cell out of the battery compartment ⇒ Fig. 51② .
Press the new button cell into the battery compartment ⇒ .
Press the cover onto the housing ⇒ Fig. 51① .

DANGER
Swallowing batteries with a diameter of 20 mm or other button cells can result in serious or even
fatal injuries within a very short period of time.

Always keep the vehicle key, key ring with batteries, spare batteries, button cells and other batteries
that are larger than 20 mm out of the reach of children.
Call for medical help immediately you suspect that someone has swallowed a battery.

NOTICE
The vehicle key can be damaged if the button cell is not changed properly.
Unsuitable batteries can damage the vehicle key. Replace discharged batteries only with new
batteries of the same voltage rating, size and specification.
Make sure the polarity is correct when inserting the battery.

Dispose of discharged batteries in accordance with environmental regulations.
Synchronising the vehicle key
If you cannot lock or unlock the vehicle with the vehicle key, synchronise the vehicle key or replace
the button cell ⇒ Replacing the button cell .
Fold out the key bit.
Remove the cap on the driver door handle ⇒ Opening and closing the driver door manually .
Stand beside the vehicle.
Press the button on the vehicle key.
Unlock the vehicle using the key bit.
Fit the cap ⇒ Opening and closing the driver door manually .
The synchronisation process is complete.
Troubleshooting
Vehicle cannot be locked or unlocked
The remote control is subject to interference caused by obstacles, adverse weather conditions or
other transmitters operating in the same frequency range in the vicinity of the vehicle, e.g. mobile
devices.
OR: the central locking switches off briefly to protect it from overloading.
Close the driver door.
OR: synchronise the vehicle key ⇒ Synchronising the vehicle key .
Indicator lamp does not flash
If the indicator lamp in the vehicle key does not flash when a button is pressed, the button cell in the
vehicle key must be changed ⇒ Replacing the button cell .