2021 VOLKSWAGEN T-ROC emergency

Never leave children or people requiring assistance alone in the vehicle. They could become trapped
in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked
vehicles may be subjected to very high or very low temperatures depending on the season. This can
cause serious injuries and illness or fatalities, especially in the case of small children.
Never switch off the ignition while the vehicle is in motion. The steering column lock or steering lock
mechanism may be activated and you will no longer be able to steer the vehicle.

NOTICE
Every electric vehicle key contains electronic components. Protect the key from damage, moisture
and excessive vibration.
Replacing the button cell

Fig. 51 Vehicle key: replacing the button cell.
Key to ⇒ Fig. 51 :
Cover.
Button cell.
Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a
qualified workshop ⇒ .
Fold out the key bit.
Lever off the cover ⇒ Fig. 51① ⇒ .
Lever the button cell out of the battery compartment ⇒ Fig. 51② .
Press the new button cell into the battery compartment ⇒ .
Press the cover onto the housing ⇒ Fig. 51① .

DANGER
Swallowing batteries with a diameter of 20 mm or other button cells can result in serious or even
fatal injuries within a very short period of time.

The vehicle can be locked only if the ignition has been switched off or the driver has switched off the
engine before leaving the vehicle.
A symbol in the instrument cluster display ⇒ Displays  indicates if one or more doors are not closed
properly. Do not drive on! Open the appropriate door and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.

WARNING
A door which is not closed properly could open suddenly while the vehicle is in motion. This could
lead to serious injuries.
Stop as soon as possible and close the door.
Make sure that the door is closed properly and that the lock has engaged. The closed door must be
flush with the surrounding body panels.
Doors should be opened or closed only when you are sure that nobody is in their path.

WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if the
vehicle is on a slope. This could lead to injuries.
Always hold doors by the handle when opening and closing doors.

WARNING
The opening and closing paths of the doors and boot lid are potential danger areas where injury can
occur.
The doors and boot lid should therefore be opened or closed only when you are sure that nobody is
in their path.

WARNING
Careless locking of the doors can cause serious injuries.
If the vehicle is locked from the outside, the doors and electric windows cannot be opened from the
inside.
The central locking system locks all doors. Locking the vehicle from the inside can prevent the doors
from being opened unintentionally and unauthorised persons from entering the vehicle. However,
locked doors can delay assistance to passengers inside the vehicle in the event of an accident or
emergency.

Never leave children or people requiring assistance alone in the vehicle. All doors can be locked from
the inside using the central locking button. This may mean that people lock themselves in the
vehicle. People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an
emergency and will not be able to get themselves to safety.

NOTICE
When carrying out manual opening or closing, remove parts carefully and install them again
correctly in order to avoid damage to the vehicle.
Indicator lamp in the driver door
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The central locking indicator lamp is located in the driver door ⇒ Vehicle overviews .
Vehicle is locked: a red LED flashes for approximately two seconds, firstly at short intervals and then
more slowly. The indicator lamp does not flash if the vehicle was locked with the central locking
button in the driver door ⇒ Central locking button .
Automatic locking and unlocking
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Settings for central locking can be made in the Vehicle settings menu in the Infotainment system
⇒ Infotainment system controls and displays .
Automatic locking (Auto Lock)
The vehicle can lock itself automatically at speeds above approximately 15 km/h (9 mph). The
indicator lamp in the central locking button will light up yellow when the vehicle is locked.
Automatic unlocking (Auto Unlock)
If one of the following conditions applies, all doors and the boot lid will be automatically unlocked:
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with DSG® dual clutch gearbox: the selector lever is in position P and the ignition has
been switched off.
OR: the vehicle is stationary and the button has been pressed.
OR: the door release lever has been operated.
OR: in an accident where the airbags have been triggered ⇒ Troubleshooting .
Automatic unlocking provides access to the vehicle if assistance is required.

Keyless Access ⇒ Unlocking or locking the vehicle with Keyless Access  is not activated if the vehicle
was locked manually.
Things to note when unlocking manually
The alarm is triggered when the driver door is opened ⇒ Anti-theft alarm .
After unlocking, an emergency start must be carried out ⇒ Starting and stopping the engine .
Switch on the ignition to switch off the alarm.
The electronic immobiliser recognises a valid vehicle key.

The anti-theft alarm is not activated when the vehicle is locked manually using the key bit ⇒ Anti-
theft alarm .
Manually closing the front passenger door and rear doors

Fig. 58 In the front edge of the rear right-hand door: manually locking the vehicle with the vehicle
key.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The front passenger door and the rear doors can be locked manually. The anti-theft alarm is not
activated in this case ⇒ Anti-theft alarm .
Open the door.
Remove the rubber seal in the front edge of the door.
Insert the key bit into the slot and turn ⇒ Fig. 58 .
Reattach the rubber seal.
Check that the door is locked.
The vehicle should be checked by a qualified workshop as soon as possible.
A door that has been locked manually will be unlocked again if the vehicle is unlocked or the door in
question is opened from the inside.

The doors can be unlocked and opened from inside by pulling the door release handle.
Childproof lock

Fig. 59 Childproof lock: rear left door, rear right door.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Key to ⇒ Fig. 59 :
Childproof lock is switched off.
Childproof lock is switched on.
The childproof lock prevents the rear doors being opened from the inside.
When the childproof lock is activated, the door can only be opened from the outside.
Switching the childproof lock on and off
Unlock the vehicle and open the appropriate rear door.
Move the slot to the corresponding position.

WARNING
The door cannot be opened from the inside when the childproof lock is activated.
Never leave children or people requiring assistance alone in the vehicle when the doors are locked.
This may mean that these people lock themselves in the vehicle. They could become trapped in the
vehicle in an emergency and may not be able to get themselves to safety. People locked in the
vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
SAFELOCK
First read and observe the introductoryinformation and safety warnings⇒Introduction 

Opening and closing windows
The buttons are located in the doors ⇒ Vehicle overviews .
Opening the windows: press the button. Closing the windows: pull the button.Press to disable
the electric window buttons in the rear doors.
The windows can still be opened or closed using the buttons for a short time after the ignition has
been switched off, provided the driver door and the front passenger door are not opened.
One-touch opening and closing
The one-touch opening and closing function can be used to fully open and close the windows. The
individual buttons do not have to be held to do this.
One-touch closing: pull the button for the appropriate window up briefly into the second position.
One-touch opening: press the button for the appropriate window down briefly into the second
position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key when the
ignition is switched off:
Press and hold the locking or unlocking button on the vehicle key.
In vehicles with keyless locking and starting system Keyless Access: place your finger on the locking
sensor in the door handle for a few seconds until the windows are closed ⇒ Unlocking or locking the
vehicle with Keyless Access . The vehicle key must be within the operating range.
To interrupt this function, release the locking or unlocking button OR remove your finger from the
sensor.
A valid vehicle key must be located within the operating range. All turn signals will flash once as
confirmation that all the windows and the glass roof have been closed.
Set the convenience opening settings in the Vehicle settings menu in the Infotainment system
⇒ Infotainment system controls and displays .

WARNING
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their
operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked.
The windows can no longer be opened in an emergency.

WARNING
Incorrect use of turn signals, a failure to use turn signals, or forgetting to switch off a turn signal can
confuse other road users. This could lead to accidents and serious injuries.
Always activate the turn signal in good time when changing lanes and performing overtaking or
turning manoeuvres.
Always switch off the turn signal once the lane change or overtaking or turning manoeuvre has been
completed.

The hazard warning lights also work when the ignition is switched off ⇒ In an emergency .

Some settings can be stored in the user accounts of the personalisation function and therefore
change when the user account changes ⇒ Personalisation .
Vehicle lighting
Switching lights on and off

Fig. 79 Next to the steering wheel: light switch (one variant).
Switching lights on
Switch on the ignition.
Turn the light switch to the appropriate position:
Automatic headlights: dipped beam is switched on or off depending on the brightness level
and the weather ⇒ , ⇒ Automatic headlights  .The side lights and daytime running
lights are switched on. The symbol in the light switch lights up green.The dipped beam headlights
are switched on.
Switching lights off
Switch off the ignition.

Accidents and injuries can occur if the driver is distracted. Operating the Infotainment system can
distract you from the road.
Always drive carefully and responsibly.
Information on the brakes
New brake pads cannot generate the full braking effect during the first 200 to 300 km and must first
be run in ⇒ . The slightly reduced brake pressure can however be compensated for by increasing
pressure on the brake pedal. During the run-in period, the braking distance is longer for full or
emergency braking than when the brake pads have been run in. In the run-in period, full braking
should be avoided and also situations that create a heavy load on the brakes, e.g. when driving up
close to the vehicle ahead.
The wear of the brake pads depends to a great extent on the conditions under which the vehicle is
operated and the way the vehicle is driven. If the vehicle is used for regular urban trips, short
journeys, and is driven with a sporty driving style, the brake pads must be regularly checked by a
qualified workshop.
When driving with wet brakes, for example after driving through water, after heavy rainfall or after
washing the vehicle, the braking effect may be delayed as the brake discs will be wet, or possibly
iced up (in winter). The brakes must be dried as quickly as possible by careful braking at higher
speed. Please ensure that no following vehicle and no other road user is put at risk as a result of this
action ⇒ .
A layer of salt that accumulates on the discs and pads will reduce the braking effect and increase the
braking distance. If the vehicle has not been braked for a long time on roads which have been gritted
with salt, the layer of salt must be reduced through careful braking ⇒ .
Corrosion on the brake discs and dirt in the brake pads are facilitated through long standstill times,
low mileage and low load levels. If the brake pads have been hardly used or if they are corroded,
Volkswagen recommends that the brake discs and brake pads be cleaned by braking strongly several
times from high speed. Please ensure that no following vehicle and no other road user is put at risk
as a result of this action ⇒ .
Brake servo
The brake servo will function only when the engine is running and reinforces the pressure applied by
the driver on the brake pedal.
If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system ⇒ .

WARNING
Driving with worn brake pads or with a faulty brake system can cause accidents and serious injuries.
If the warning lamp lights up either alone or together with a text message in the instrument
cluster display, go to a qualified workshop immediately to have the brake pads checked and the
worn brake pads replaced.