2021 VOLKSWAGEN T-ROC Door

Fine dust particles or steam may be released when the airbags trigger. This is normal and does not
mean there is a fire in the vehicle.
The fine dust can cause irritation to the skin and eye membranes as well as cause breathing
difficulties, particularly for those people suffering from asthma or other respiratory health problems.
In order to reduce breathing difficulties, get out of the vehicle or open the windows or doors in
order to breathe fresh air.
If you should come into contact with the dust, you should wash your hands and face with a mild
soap and water before eating.
Do not rub the dust into your eyes or into open wounds.
If dust has entered your eyes, rinse them with water.

WARNING
Cleaning agents that contain solvents cause the surface of the airbag modules to become porous. In
an accident that triggers the airbag, loose plastic parts can cause serious injury.
Never clean the dash panel or the airbag covers with cleaning agents that contain solvents.
Types of front passenger front airbag system
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Volkswagen offers two different front passenger front airbag systems:
A B
Features of the front passenger
front airbag that can be switched
off only by a qualified workshop.
Features of the front passenger front airbag that can be
switched off manually using the key-operated switch
⇒ Switching the front passenger front airbag on and off .
Designation: airbag system. Designation: airbag system with front passenger front airbag
deactivation.
– Indicator lamp lights up on
the instrument cluster display.
– Indicator lamp lights up on the instrument cluster
display.
– Front passenger front airbag in
the dash panel.
– Indicator lamp PASSENGER AIR BAG in the upper
section of the centre console.
– Indicator lamp PASSENGER AIR BAG in the upper
section of the centre console.
– Key-operated switch in the side of the dash panel on the
passenger side (visible only when the door is open).

Switch off the ignition.
Open the door on the front passenger side.
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key .
Insert the key bit into the key-operated switch on the dash panel ⇒ Fig. 42  until you feel the second
point of resistance. Around three quarters of the key bit should be inserted in the key switch at this
point ⇒ .
Turn the vehicle key, without using force, to the position .
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ .
The PASSENGER AIR BAG indicator lamp in the upper section of the centre console lights up
and goes out after approximately 60 seconds ⇒ Indicator lamp .
Close the door on the front passenger side.
Check that the PASSENGER AIR BAG indicator lamp in the upper section of the centre
console does not light up when the ignition is switched on ⇒ Indicator lamp .
Disabling the front passenger front airbag
Switch off the ignition.
Open the door on the front passenger side.
Fold the key bit of the vehicle key all the way out ⇒ Vehicle key .
Insert the fully folded-out key bit of the vehicle key into the key-operated switch in the dash panel
⇒ Fig. 42  up to the second point of resistance. Around three quarters of the key bit should be
inserted in the key switch at this point ⇒ .
Turn the vehicle key, without using force, to the position .
Remove the vehicle key from the key-operated switch and fold away the key bit ⇒ .
Close the door on the front passenger side.
The PASSENGER AIR BAG indicator lamp in the upper section of the centre console lights
up continuously when the ignition is switched on ⇒ Indicator lamp .
Indication that front passenger front airbag is disabled
A deactivated front passenger front airbag is indicated only by the continuously lit
PASSENGER AIR BAG indicator lamp in the upper section of the centre console (
lights up yellow continuously) ⇒ Indicator lamp .
If the PASSENGER AIR BAG indicator lamp in the upper section of the centre console does
not light up continuously or lights up together with the indicator lamp in the instrument cluster
display, do not fit a child restraint system on the front passenger seat for safety reasons. The front
passenger front airbag could trigger during an accident.

WARNING
The front passenger front airbag should be switched off only in exceptional circumstances.
To prevent damage to the airbag system, switch the front passenger front airbag on and off only
when the ignition is switched off.
It is the driver's responsibility to ensure that the key-operated switch is set to the correct position.
Switch off the front passenger front airbag only if in exceptional circumstances a child seat is fitted
on the front passenger seat.
Switch the front passenger front airbag back on again as soon as the child seat on the front
passenger seat is no longer being used.

WARNING
Do not leave the vehicle key in the key switch while driving.
Strong vibrations may cause the vehicle key to turn in the key switch, which could cause the front
passenger front airbag to be activated.
Untimely inflation of the front passenger front airbag could lead to serious or fatal injuries.

NOTICE
If the key bit is not inserted far enough, the key switch could be damaged when the key is turned.

NOTICE
Do not leave the vehicle key in the key switch, as this could result in damage to the interior door
trim, dash panel, key switch or vehicle key when the front passenger door is closed.
Safe transport of children
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of child seat 
⇒ Fitting and using child seats 
⇒ Securing systems 
⇒ Securing a child seat with ISOFIX 
⇒ Securing child seats with a seat belt 

When the hazard warning lights are switched on, for example if you are being towed, you can still
indicate a change in direction or lane change by operating the turn signal. The hazard warning lights
will be interrupted temporarily.
Switch on the hazard warning lights, e.g. in the following situations:
When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam to
warn vehicles behind you.
There is an emergency situation.
The vehicle has broken down.
When tow-starting or towing.
Always follow local regulations on the use of the hazard warning lights.
If the hazard warning lights are not working, you must use an alternative method of drawing
attention to the broken-down vehicle. This method must comply with traffic legislation.

WARNING
Any broken-down vehicle poses a high accident risk for the vehicle occupants and for other road
users.
Stop the vehicle as soon as possible and when safe to do so.
Park the vehicle at a safe distance from moving traffic.
Switch on the hazard warning lights.
Never leave other persons alone in the vehicle, particularly children or people requiring assistance.
This applies in particular when the doors are locked. People locked in the vehicle may be subjected
to very high or very low temperatures.

WARNING
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.
Always follow the instructions in the checklist and observe the general safety procedures.

WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Park the vehicle so that no part of the exhaust system can come into contact with any inflammable
material underneath the vehicle, e.g. dry grass, fuel.

Depending on the vehicle equipment, the high-visibility waistcoat may be located in a stowage
compartment in the front door trim or in the stowage compartment on the front passenger side
⇒ Driver door , ⇒ Front passenger side .
The high-visibility waistcoat must comply with legal requirements.
Fire extinguisher
Depending on the equipment, a fire extinguisher may be located in a holder in the footwell under
the front passenger seat.
The fire extinguisher must meet legal requirements, be ready for use at all times and be checked on
a regular basis (see inspection seal on the fire extinguisher).

WARNING
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be flung
though the vehicle and cause severe injuries.
Always secure the first-aid kit, warning triangle and fire extinguisher safely in the holders in the
vehicle.
Stow the high-visibility waistcoat in the stowage compartments so that it can be easily accessed.
Information call, breakdown call and emergency call service

Fig. 49 In the roof console: control for voice services.
With some equipment levels, a control may be installed in the roof console. Pressing the buttons ,
and ⇒ Fig. 49  enables you to access the following voice services: information call,
breakdown call and emergency call service.
The required connection is established by a factory-fitted control unit. A connection to a telephone
call centre will be established when you initiate one of the voice services.
Indicator lamp
The control is equipped with an indicator lamp ⇒ Fig. 49  (arrow). This displays the following
statuses:
Off: all voice services are deactivated.
Flashing red for approx. 20 seconds after the ignition is switched on: at least one voice service is
disabled.

Please also observe the other information on Volkswagen Car-Net ⇒ Mobile online services .
Opening and closing
Vehicle key
Functions of the vehicle key

Fig. 50 Vehicle key.
Key to ⇒ Fig. 50 :
Central locking button: unlock the vehicle.
Unlock the boot lid separately.
Central locking button: lock the vehicle.
Fold the key bit in and out.
Indicator lamp: flashes when button is pressed.
Unlocking or locking the vehicle from outside
To unlock: press the button.
To lock: press the button.
Press the or button ⇒ Opening and closing the boot lid . The boot lid is unlocked.
Unlocking: all turn signals flash twice.
Locking: all turn signals flash once.

WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. Otherwise, children or
unauthorised persons could lock the doors and the boot lid, start the engine or switch on the
ignition and operate electrical equipment, such as the electric windows.

Always keep the vehicle key, key ring with batteries, spare batteries, button cells and other batteries
that are larger than 20 mm out of the reach of children.
Call for medical help immediately you suspect that someone has swallowed a battery.

NOTICE
The vehicle key can be damaged if the button cell is not changed properly.
Unsuitable batteries can damage the vehicle key. Replace discharged batteries only with new
batteries of the same voltage rating, size and specification.
Make sure the polarity is correct when inserting the battery.

Dispose of discharged batteries in accordance with environmental regulations.
Synchronising the vehicle key
If you cannot lock or unlock the vehicle with the vehicle key, synchronise the vehicle key or replace
the button cell ⇒ Replacing the button cell .
Fold out the key bit.
Remove the cap on the driver door handle ⇒ Opening and closing the driver door manually .
Stand beside the vehicle.
Press the button on the vehicle key.
Unlock the vehicle using the key bit.
Fit the cap ⇒ Opening and closing the driver door manually .
The synchronisation process is complete.
Troubleshooting
Vehicle cannot be locked or unlocked
The remote control is subject to interference caused by obstacles, adverse weather conditions or
other transmitters operating in the same frequency range in the vicinity of the vehicle, e.g. mobile
devices.
OR: the central locking switches off briefly to protect it from overloading.
Close the driver door.
OR: synchronise the vehicle key ⇒ Synchronising the vehicle key .
Indicator lamp does not flash
If the indicator lamp in the vehicle key does not flash when a button is pressed, the button cell in the
vehicle key must be changed ⇒ Replacing the button cell .

Keyless locking and starting system Keyless Access
Introduction
This chapter contains information on the followingsubjects:
⇒ Unlocking or locking the vehicle with  
⇒ Troubleshooting 
The Keyless Access locking and starting system enables the vehicle to be locked and unlocked
without active use of the key. For this purpose, a valid vehicle key must be within the vehicle's
range.
Unlocking or locking the vehicle with Keyless Access

Fig. 52 Keyless Access: operating ranges.

Fig. 53 In the door handle: sensors.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Unlocking and locking the vehicle
Touch the sensor ⇒ Fig. 53Ⓐ  on the inside of the driver or front passenger door handle.
Switch off the ignition.
Close driver or front passenger door.
Touch the sensor ⇒ Fig. 53Ⓑ  on the outside of the driver or front passenger door handle.