
2769-1. Connected Services overview
9-1.Connected Services overview
*: This function is not made avail-
able in some countries or areas.
The functions included are 
classified into the following 
four types.
• Type A: Function achieved by 
using a smartphone or an embed-
ded cellular device in the vehicle 
(DCM: Data Communication 
Module) and the system
• Type B: Function achieved by 
using DCM and the system
• Type C: Function achieved by 
using DCM
• Type D: Function achieved by 
using DCM and a smartphone
●Connected services functionality 
is dependent upon network recep-tion level and signal strength.
●Each function is available in the 
following areas:
• Toyota apps is available in the 
contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the 
United States Virgin Islands, 
Puerto Rico and Canada.
• Destination Assist is available in 
the contiguous United States, 
Washington D.C., Puerto Rico, 
Hawaii, the United States Virgin 
Islands, Canada, and limited 
areas of Alaska for vehicles that 
contain the appropriate map data.
• Dynamic Navigation is available in 
the contiguous United States, 
Washington D.C. and Alaska.
• Dynamic Navigation is not avail-
able in Puerto Rico, Canada, and 
the United States Virgin Islands.
•Wi-Fi
® hotspot is available in the 
contiguous United States, Wash-
ington D.C., Alaska and Hawaii.
•Wi-Fi
® hotspot is not available in 
Puerto Rico, Canada, and the 
United States Virgin Islands.
• Safety Connect is available in the 
contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the 
United States Virgin Islands, 
Puerto Rico and Canada.
• Remote Connect is available in 
the contiguous United States, 
Washington D.C., Alaska, Hawaii, 
the United States Virgin Islands, 
Puerto Rico and Canada.
• Service Connect is available in the 
contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the 
United States Virgin Islands, 
Puerto Rico and Canada.
Connected Ser vices*
Connected services 
includes Toyota apps, Desti-
nation Assist, Service Con-
nect, Dynamic Navigation, 
Wi-Fi
® hotspot, Safety Con-
nect and Remote Connect.
Functional overview
FunctionTy p e
Toyota appsType A
Destination Assist, 
Dynamic Navigation, 
Wi-Fi
® hotspot
Type B
Safety ConnectType C
Remote Connect, Ser-
vice ConnectType D 

2809-1. Connected Services overview
*: Vehicles equipped with DCM
■Subscription
After you have signed the Telematics Subscription Ser-
vice Agreement and are 
enrolled, you can begin 
receiving services. A variety 
of subscription terms are 
available. Contact your Toyota 
dealer, or call 1-800-331-4331 
in the United States, 1-888-
869-6828 in Canada, and 1-
877-855-8377 in Puerto Rico, 
for further subscription 
details. (P.278)
■Availability of functions
Destination Assist is avail-
able in the contiguous United 
States, Washington D.C., 
Puerto Rico, Hawaii, the 
United States Virgin Islands, 
Canada, and limited areas of 
Alaska for vehicles that con-
tain the appropriate map data.
Dynamic Navigation is avail-
able in the contiguous United 
States, Washington D.C. and 
Alaska.
Dynamic Navigation is not 
available in Puerto Rico, Can-
ada, and the United States 
Virgin Islands.
Wi-Fi
® hotspot is available in 
the contiguous United States, 
Washington D.C., Alaska and 
Hawaii.
Wi-Fi
® hotspot is not available 
in Puerto Rico, Canada, and 
the United States Virgin 
Islands.
Type B: Function 
achieved by using 
DCM and the system
*
The functionality of Destina-
tion Assist, Dynamic Navi-
gation, and Wi-Fi
® hotspot 
is made possible through 
the shared work of the DCM 
and the system.
Destination Assist and 
Dynamic Navigation are 
subscription-based telemat-
ics services that use Global 
Positioning System (GPS) 
data and embedded cellular 
technology to provide 
safety and security as well 
as convenience features.
These services are available 
by subscription on select, 
telematics hardware-
equipped vehicles and sup-
ported by the Toyota 
response center, which 
operates 24 hours a day, 7 
days a week.
For details about:
Dynamic Navigation: 
P.85, 94, 116
Wi-Fi
® hotspot: P. 4 8
Before using the function 

2819-1. Connected Services overview
9
Connected Services
*: Vehicles equipped with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open 
Source Software (FOSS).
The license information and/or the 
source code of such FOSS can be 
found at the following URL.
https://www.denso.com/global/en/
opensource/dcm/toyota/
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle 
includes a low power radio trans-
mitter and receiver. The system 
receives and also sends out radio 
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC) 
adopted RF exposure guidelines 
with safety levels for mobile wire-
less phones. Those guidelines are 
consistent with the safety stan-
dards previously set by both U.S. 
and international standards bod-
ies.
• ANSI (American National Stan-
dards Institute) C95.1 [1992]
• NCRP (National Council on Radi-
ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (International Commis-
sion on Non-Ionizing Radiation 
Protection) [1996]
●These standards are based on 
comprehensive and periodic eval-uations of the relevant scientific lit-
erature. Over 120 scientists, 
engineers, and physicians from 
universities, government health 
agencies, and industry reviewed 
the available body of research to 
develop the ANSI Standard 
(C95.1).
●The design of Toyota audio multi-
media system complies with the 
FCC guidelines in addition to 
those standards.
●Contact with the Toyota response 
center is dependent upon the 
telematics device being in opera-
tive condition, cellular connection 
availability, navigation map data, 
and GPS satellite signal recep-
tion, which can limit the ability to 
reach the Toyota response center 
or receive support. Enrollment and 
Telematics Subscription Service 
Agreement required. A variety of 
subscription terms are available; 
charges vary by subscription term 
selected.
●The Toyota response center offers 
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of 
communicating vehicle informa-
tion. Please see the terms and 
conditions for additional details.
Owners who do not wish to have 
their vehicle transmit this informa-
tion can opt out at the time of 
enrollment or by calling 1-800-
331-4331 in the United States, 1-
888-869-6828 in Canada, and 1-
877-855-8377 in Puerto Rico, and 
following the prompts for Safety 
Connect.
●For further details about the ser-
vice, contact your Toyota dealer.
●Toyota audio multimedia func-
tions are not subject to section 
255 of the Telecommunications 
Act and the system is not TTY 
compatible.
Type C: Function 
achieved by using 
DCM
*
The functionality of Safety 
Connect is made possible 
by the use of a DCM.
For details, refer to 
“OWNER’S MANUAL”. 

294Alphabetical Index
E
“ECO” button (“Information” 
screen) .................................... 19
Editing route ............................. 99
Displaying the edit route screen
............................................. 99
Entering letters and numbers/list 
screen operation .................... 30
Entering letters and numbers . 30
List screen .............................. 31
G
“General” button (“Setup” 
screen) .............................. 18, 60
General settings ....................... 60
Displaying the general settings 
screen .................................. 60
General settings screen ......... 60
GPS (Global Positioning System)
............................................... 114
Limitations of the navigation sys-
tem ..................................... 114
Guiding the route ..................... 22
Deleting destinations .............. 22
Setting the destination............ 22
H
“HOME” button ................... 12, 29
Home screen ............................. 29
Home screen operation .......... 29
I
“Info” button (“Menu” screen)14, 
19
Information display ................166
“Information” screen................19
Initial screen..............................26
Caution screen .......................26
Maintenance information ........26
Restarting the system .............26
iPod/iPhone (Apple CarPlay) .135
Overview ..............................135
L
Linking multi-information display 
and the system .......................35
M
“MAP” button ......................12, 72
Map database version and cov-
ered area ............................... 116
Map information.................... 116
Temporary updates of the map
........................................... 116
Map screen information ...........76
Displaying information about the 
icon where the cursor is set..79
Displaying the map options 
screen...................................76
Standard map icons ...............80
Map screen operation ..............74
Current position display ..........74
Map scale ...............................74
Map scroll operation ...............75
Orientation of the map ............75 

298Alphabetical Index
T
Talking on the Bluetooth® hands-
free system ........................... 253
Call screen operation ........... 253
Incoming call waiting ............ 255
Sending tones ...................... 254
Switching calls while a call is in 
progress ............................. 255
Transmit volume setting ....... 254
Tips for operating the audio/
visual system........................ 146
Tips for operating the navigation 
system ................................... 114
Touch screen ............................ 27
Touch screen gestures ........... 27
Touch screen operation .......... 28
Toyota Apps ............................ 285
Entering keyword operation . 287
Using Toyota apps ................ 285
Toyota Apps settings ............. 290
Displaying the Toyota apps set-
tings screen ........................ 290
Toyota apps settings screen. 290
“Traffic” button (“Setup” screen)
......................................... 18, 109
“Traffic incidents” button (“Infor-
mation” screen) ................ 19, 81
Traffic information .................... 81
Displaying the traffic incidents 
screen .................................. 81
Displaying traffic information on 
the map ................................ 83Traffic settings ........................109
Displaying the traffic settings 
screen.................................109
Screen for traffic settings ......109
Troubleshooting .....................271
“TUNE SCROLL” knob .............12
AM/FM/SiriusXM
® Satellite 
Radio ..................................125
Bluetooth
® audio ..................140
iPod/iPhone ..........................136
USB memory ........................134
Typical voice guidance prompts
.................................................99
U
USB memory ...........................133
Overview ..............................133
Use of information accumulated 
by navigation system ........... 113
Displaying the useful navigation 
information settings screen 113