Page 141 of 312

1414-3. Media operation
4
Audio/visual system
engine switch is in ACC or ON, 
the system automatically recon-
nects the portable player.
●If the Bluetooth® device is discon-
nected on purpose, such as it was 
turned off, this does not happen. 
Reconnect the portable player 
manually.
●Bluetooth® device information is 
registered when the Bluetooth® 
device is connected to the Blue-
tooth
® audio system. When selling 
or disposing of the vehicle, 
remove the Bluetooth
® audio 
information from the system. 
(P. 6 3 )
●In some situations, sound output 
via the Bluetooth® audio system 
may be out of sync with the con-
nected device or output intermit-
tently.
To use the Bluetooth® audio 
system, it is necessary to regis-
ter a Bluetooth
® device with the 
system.
Registering an additional 
device
1Display the Bluetooth
® audio 
control screen. (P.139)
2Select “Connect”.
3Select “Add Device”.
When another Bluetooth
® 
device is connected, a confir-
mation screen will be dis-
played. To disconnect the 
Bluetooth
® device, select 
“Yes”.
WA R N I N G
●Do not operate the player’s con-
trols or connect to the Blue-
tooth
® audio system while 
driving.
●Your audio unit is fitted with 
Bluetooth® antennas. People 
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or 
implantable cardioverter defibril-
lators should maintain a reason-
able distance between 
themselves and the Bluetooth
® 
antennas. The radio waves may 
affect the operation of such 
devices.
●Before using Bluetooth® 
devices, users of any electrical 
medical device other than 
implantable cardiac pacemak-
ers, cardiac resynchronization 
therapy-pacemakers or implant-
able cardioverter defibrillators 
should consult the manufacturer 
of the device for information 
about its operation under the 
influence of radio waves. Radio 
waves could have unexpected 
effects on the operation of such 
medical devices.
NOTICE
●Do not leave your portable 
player in the vehicle. In particu-
lar, high temperatures inside the 
vehicle may damage the porta-
ble player.
Registering/Connecting a 
Bluetooth® device 
         
        
        
     
        
        Page 142 of 312
1424-3. Media operation
4Follow the steps in “Register-
ing a Bluetooth
® phone for 
the first time” from step 5. 
(P. 3 6 )
Selecting a registered device
1Display the Bluetooth
® audio 
control screen. (P.139)
2Select “Connect”.
3Select the desired device to 
be connected.
4Check that a confirmation 
screen is displayed when the 
connection is complete.
If an error message is dis-
played, follow the guidance 
on the screen to try again. 
         
        
        
     
        
        Page 154 of 312
1544-6. Tips for operating the audio/visual system
■Bluetooth® audio
●If the malfunction is not rectified: 
Take your vehicle to your Toyota 
dealer.
“Please check 
the iPod firm-
ware version.”
This indicates 
that the firm-
ware version is 
not compatible. 
Perform the iPod 
firmware 
updates and try 
again.
“Unable to 
authorize the 
iPod.”
This indicates 
that it failed to 
authorize the 
iPod.
Please check 
your iPod.
MessageExplanation
“Music tracks not 
supported. 
Please check 
your portable 
player.”This indicates a 
problem in the 
Bluetooth
® 
device.
MessageExplanation 
         
        
        
     
        
        Page 243 of 312
243
8
8
Phone
Phone
8-1. Phone operation (Hands-
free system for cellular 
phones)
Quick reference...........244
Some basics ...............245
Placing a call using the 
Bluetooth
® hands-free sys-
tem ............................249
Receiving a call using the 
Bluetooth
® hands-free sys-
tem ............................252
Talking on the Bluetooth
® 
hands-free system.....253
Bluetooth
® phone message 
function......................256
8-2. Setup
Phone settings ............261
8-3. What to do if...
Troubleshooting ..........271 
         
        
        
     
        
        Page 244 of 312
2448-1. Phone operation (Hands-free system for cellular phones)
8-1.Phone operation (Hands-free system for cellular phones)
The phone screen can be 
reached by the following meth-
ods:
From the “PHONE” button
1Press the “PHONE” button.
From the “MENU” button
1Press the “MENU” button, 
then select “Phone”.
The following functions can be 
used on phone operation:
Registering/connecting a 
Bluetooth
® device (P.36)
Placing a call using the Blue-
tooth
® hands-free system 
(P.249)
Receiving a call using the 
Bluetooth
® hands-free system 
(P.252)
Talking on the Bluetooth
® 
hands-free system (P.253)The following function can be 
used on message function:
Using the Bluetooth
® phone 
message function (P.256)
The following functions can be 
made in the system:
Phone settings (P.261)
Bluetooth
® settings (P. 4 0 )
Quick reference
Phone screen operation
Bluetooth® hands-free 
system operation
Message function
Setting up a phone 
         
        
        
     
        
        Page 245 of 312

2458-1. Phone operation (Hands-free system for cellular phones)
8
Phone
●This system is not guaranteed to 
operate with all Bluetooth® 
devices.
●If your cellular phone does not 
support Bluetooth®, this system 
cannot function.
●In the following conditions, the 
system may not function:
• The cellular phone is turned off.
• The current position is outside the 
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat-
tery.
●Depending on the type of Blue-
tooth® phone, some function is 
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and Wi-
Fi® hotspot functions at the same 
time, the following problems may 
occur:
• The Bluetooth
® connection may 
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during 
phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth® 
connection are being used simul-
taneously, each connection may 
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while 
another device is connected as a 
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® hotspot function, the 
communication speed may 
decrease or malfunctions may 
occur, such as image distortion or 
audio skipping. If a Bluetooth
® 
device is connected to the system, 
the interference it may cause will 
be reduced. When carrying a 
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it 
or disable its Bluetooth
® function.
●When a device is connected via 
Bluetooth®, the Bluetooth® icon 
on the status bar will be displayed 
in blue. (P. 1 6 )
Some basics
The hands-free system 
enables calls to be made 
and received without having 
to take your hands off the 
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that 
enables cellular phones to 
be used without being con-
nected by a cable or placed 
in a cradle.
The operating procedure of 
the phone is explained here.
When an Apple CarPlay 
connection is established, 
phone functions will be per-
formed by Apple CarPlay 
instead of the hands-free 
system.
WA R N I N G
●While driving, do not operate a 
cellular phone. 
         
        
        
     
        
        Page 246 of 312

2468-1. Phone operation (Hands-free system for cellular phones)
To use the hands-free system 
for cellular phones, it is neces-
sary to register a cellular phone 
with the system. (P.36)
■Connecting a Bluetooth® 
device
Registering an additional 
device
1Display the phone top 
screen. (P.244)
2Select “Select Device”.
3Select “Add Device”.
When another Bluetooth
® 
device is connected, a confir-
mation screen will be dis-
played. To disconnect the 
Bluetooth
® device, select 
“Yes”.
4Follow the steps in “Register-
ing a Bluetooth
® phone for 
the first time” from step 5. 
(P.36)
Selecting a registered device
1Display the phone top 
screen. (P.244)
2Select “Select Device”.
3Select the desired device to 
be connected.
4Check that a confirmation 
screen is displayed when the 
connection is complete.
If an error message is dis-
played, follow the guidance 
on the screen to try again.
■Bluetooth® phone condition 
display
The condition of the Bluetooth
® 
phone appears on the upper 
right side of the screen. (P.16)
WA R N I N G
●Your audio unit is fitted with 
Bluetooth® antennas. People 
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or 
implantable cardioverter defibril-
lators should maintain a reason-
able distance between 
themselves and the Bluetooth
® 
antennas. The radio waves may 
affect the operation of such 
devices.
●Before using Bluetooth® 
devices, users of any electrical 
medical device other than 
implantable cardiac pacemak-
ers, cardiac resynchronization 
therapy-pacemakers or implant-
able cardioverter defibrillators 
should consult the manufacturer 
of the device for information 
about its operation under the 
influence of radio waves. Radio 
waves could have unexpected 
effects on the operation of such 
medical devices.
NOTICE
●Do not leave your cellular phone 
in the vehicle. The temperature 
inside may rise to a level that 
could damage the phone.
Registering/Connecting a 
Bluetooth® phone 
         
        
        
     
        
        Page 249 of 312

2498-1. Phone operation (Hands-free system for cellular phones)
8
Phone
1Display the phone top 
screen. (P.244)
2Select the desired method to 
call from.
■Calling methods from 
phone screen
By call history (P.249)
By favorites (P.250)
By contacts (P.250)
By keypad (P.251)
By message (P.259)
■Also the following lists are 
available from each func-
tion’s screen
By POI call
* (P. 7 9 )
By voice command system 
(P.157)
By home screen (P.252)
*: Premium Audio only
Up to 30 of the latest call history 
items (missed, incoming and 
outgoing) can be selected.
1Display the phone top 
screen. (P.244)
2Select “History” and select 
the desired contact.
If the contact which is not reg-
istered on the contact list is 
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the 
number to make a call prop-
erly.
3Check that the dialing screen 
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same 
number continuously, only the 
most recent call is listed in call his-
tory.
Placing a call using 
the Bluetooth® hands-
free system
After a Bluetooth® phone 
has been registered, a call 
can be made using the 
hands-free system. There 
are several methods by 
which a call can be made, 
as described below.
Calling methods on the 
Bluetooth® phone
By call history