2021 TOYOTA SIENNA HYBRID key battery

399
6
6
Maintenance and care
Maintenance and care
6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 400
Cleaning and protecting the vehicle interior ........... 403
6-2. Maintenance Maintenance requirements.................................. 406
General maintenance.. 407
Emission inspection and maintenance (I/M) pro-
grams ........................ 410
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 411
Hood ........................... 413
Positioning a floor jack 415
Engine compartment ... 416
12-volt battery ............. 422
Tires ............................ 424
Tire inflation pressure . 438
Wheels ......... ...............440
Air conditioning filter .... 441
Cleaning the hybrid battery (traction battery) air intake
vents and filters ......... 443
Electronic key battery.. 447
Checking and replacing fuses.......................... 449
Light bulbs................... 451

4006-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Disable the powe r sliding door
system
• Disable the power back door sys- tem (if equipped)
Start washing from the front of the
vehicle. Make sure to extend the
mirrors before driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■Note for a smart key system
If the door handle becomes wet
while the electronic key is within the
effective range, t he door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.165)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
buzzer may sound outside the
vehicle and “Key Detected in
Vehicle” may be shown on the
multi-information d isplay. To turn
off the alarm, lock all the doors.
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or
abrasive detergent
• Do not use hard brushes
• Do not use detergent on the
Cleaning a nd protect-
ing the vehicle exte-
rior
Perform the following to
protect the vehicle and
maintain it in prime condi-
tion:
Cleaning instructions

4226-3. Do-it-yourself maintenance
The 12-volt battery is located in
the right-hand side of luggage
compartment.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
The hybrid system may not start.
Follow the procedure below to ini-
tialize the system.
1 Shift the shift lever to P.
2 Open and close any of the doors.
3 Restart the hybrid system.
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. How-
ever, the hybrid system will oper-
ate normally from the second
attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 1
2-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
nect the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
If the hybrid system will not start
even after multiple attempts at all
methods above, contact your
Toyota dealer.
12-volt battery
Location
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or
serious injury, take the following
precautions while working on or
near the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.

4476-3. Do-it-yourself maintenance
6
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart key system and wire-
less remote contr ol will not func-
tion properly.
●The operational range will be
reduced.
Prepare the following before
replacing the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used ba tteries accord-
ing to the local laws.
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause
the cover damaged.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the batt ery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
Electronic key battery
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery

4486-3. Do-it-yourself maintenance
minal facing up.
4When installing, reverse the
steps listed.
WARNING
■Battery precautions
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a b attery into a
part of your body, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pr essure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■When replacing the battery
Use a flathead screwdriver of
appropriate size. Applying exces-
sive force may deform or damage
the cover.
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.

457
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers .... 458
If your vehicle has to be stopped in an emergency.................................. 459
If the vehicle is trapped in rising water ................ 460
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 462
If you think something is wrong ........................ 465
If a warning light turns on or a warning buzzer sounds.................................. 466
If a warning message is dis- played........................ 477
If you have a flat tire (vehi- cles without spare tire) 481
If you have a flat tire (vehi- cles with spare tire) ... 491
If the hybrid system will not start ........................... 501
If you lose your keys ... 502
If the fuel filler door cannot be opened ................. 503
If the electronic key does not operate properly .. 504
If the 12-volt battery is dis- charged ..................... 506
If your vehicle overheats .................................. 511If the vehicle becomes stuck
.................................. 514

4787-2. Steps to take in an emergency
*: A buzzer sounds the first time a message is show n on the multi-informa-
tion display.
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High
Stop in a Safe Place See Owner’s
Manual” is shown, follow the
instructions ( P.514).
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by your Toyota dealer
immediately.
• “Smart Key System Malfunction”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc-
tion”
• “Accelerator System Malfunction”
●If any of the following messages
are shown on the multi-informa-
Warning lightWarning buzzer*Warning
Sounds
• Indicates an import ant situation, such
as when a system related to driving is
malfunctioning or that danger may
result if the correction procedure is not
performed
• Indicates a situat ion, such as when
damage to the vehicle or danger may
result
Comes on or flashesSounds
Indicates an importan t situation, such as
when the systems shown on the multi-
information display may be malfunction-
ing
Does not sound
• Indicates a condition, such as malfunc- tion of electrical components, their con-
dition, or indicat es the need for
maintenance
• Indicates a situatio n, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly

5017-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.504)
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. ( P.259)
 There may be a malfunction
in the immobilizer system.
( P.88)
 There may be a malfunction
in the steering lock system.
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.501) One of the following may be the
cause of the problem:

The 12-volt battery may be
discharged. ( P.506)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.423)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.506)
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.423)
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.231)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound
Starting the hybrid sys-
tem in an emergency