4787-2. Steps to take in an emergency
*: A buzzer sounds the first time a message is show n on the multi-informa-
tion display.
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High
Stop in a Safe Place See Owner’s
Manual” is shown, follow the
instructions ( P.514).
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by your Toyota dealer
immediately.
• “Smart Key System Malfunction”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc-
tion”
• “Accelerator System Malfunction”
●If any of the following messages
are shown on the multi-informa-
Warning lightWarning buzzer*Warning
Sounds
• Indicates an import ant situation, such
as when a system related to driving is
malfunctioning or that danger may
result if the correction procedure is not
performed
• Indicates a situat ion, such as when
damage to the vehicle or danger may
result
Comes on or flashesSounds
Indicates an importan t situation, such as
when the systems shown on the multi-
information display may be malfunction-
ing
Does not sound
• Indicates a condition, such as malfunc- tion of electrical components, their con-
dition, or indicat es the need for
maintenance
• Indicates a situatio n, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly
4797-2. Steps to take in an emergency
7
When trouble arises
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
•“Braking Power Low”
• “12-Volt Battery Charging System
Malfunction”
• “Oil Pressure Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle.
• “Hybrid System Stopped”
• “Engine Stopped”
●If “Low Auxiliary Battery See
Owner’s Manual” is shown
• When the display goes off after
several seconds
*:
Maintain the hybri d system opera-
tion for more than 15 minutes and
charge the 12- volt battery.
• When the display does not go off:
Start up the hybrid system using the
procedures for “If the 12-volt battery
is discharged” ( P.506)
*: Displays for about 6 seconds
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the following correction
procedure.
• If the air intake vent or filter of the hybrid battery (traction battery)
are dirty, perform the procedures
on P.443to clean them.
• If the warning message is shown when the air intake vent and filter
of the hybrid battery (traction bat-
tery) are not dirty, have the vehicle
inspected at your Toyota dealer.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level of the engine oil, and add engine oil if necessary.
This message may be displayed if
the vehicle is stopped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.514
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is shown
This message may be displayed
when the shift lever is in N.
As the hybrid battery (traction bat-
tery) can not be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has becom e extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P Before Exiting
Vehicle” is shown
Message is displayed when the
driver’s door is opened without turn-
4807-2. Steps to take in an emergency
ing the power switch to OFF with the
shift lever in any position other than
P.
Shift the shift lever to P.
■If “Shift Is in N Release Acceler-
ator Before Shifting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D or R.
■If “Accelerator Pedal is
Pressed” is displayed
The accelerator pedal has been
depressed when the shift lever is in
P. Release the accelerator pedal.
■If “Press Brake When Vehicle Is
Stopped Hybrid System May
Overheat” is shown
Message is displayed when the
accelerator pedal is depressed to
maintain the vehicle position when
stopped on a upward slope, etc.
If this continues, the hybrid system
may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve
Battery” is shown
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, operate th e hybrid system
for approximatel y 5 minutes to
recharge the 12-volt battery.
■If “High Power Consumption
Power to Climate Temporarily
Limited” is displayed
Turn off unnecessary electronic
equipment to reduce power con-
sumption.
Please wait until th e power supply
returns to normal.
■If “Headlight System Malfunc-
tion Visit Your D ealer” is dis-
played
The following systems may be mal- functioning.
Have the vehicle inspected by your
Toyota dealer immediately.
●The LED headlight system
●Automatic High Beam
■If “Radar Cruise Control
Unavailable” is shown
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.265)
■If a message that indicates the
malfunction of front camera is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. (P.265,
466)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary.
After changing the engine oil, make
sure to reset t he message.
( P.418)
■If “Oil Maintenance Required
Visit Your Deale r” is displayed
Indicates that the engine oil should
be changed.
Check and change the engine oil
and oil filter by yo ur Toyota dealer.
After changing the engine oil, make
sure to reset t he message.
( P.418)
4817-2. Steps to take in an emergency
7
When trouble arises
■Warning buzzer
P.473
NOTICE
■“High Power Consumption
Power to Climate Temporar-
ily Limited” is frequently
shown
There is a possible malfunction
relating to the charging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by your Toyota dealer.
■If “Low Auxiliary Battery See
Owner’s Manual” is displayed
frequently
The 12-volt battery may have
deteriorated.
As the battery m ay discharge in
this state when left unattended,
have the battery inspected by
your Toyota dealer.
If you have a flat tire
(vehicles without
spare tire)
Your vehicle is not
equipped with a spare tire,
but instead is equipped with
an emergency tire puncture
repair kit. A puncture
caused by a nail or screw
passing through the tire
tread can be repaired tem-
porarily using the emer-
gency tire puncture repair
kit. (The kit contains a bottle
of sealant. The sealant can
be used only once to tempo-
rarily repair one tire without
removing the nail or screw
from the tire.) Depending on
the damage condition of the
flat tire, it may not be able to
repaired with the emer-
gency tire puncture repair
kit. ( P.482)
After temporarily repairing
the tire with the kit, have the
tire repaired or replaced by
your Toyota dealer.
4877-2. Steps to take in an emergency
7
When trouble arises
13Inflate the tire until the rec-
ommended pressure is
reached.
The sealant will be injected
and the pressure will spike to
between 44 psi (300 kPa, 3.0
kgf/cm
2 or bar) and 58 psi
(400 kPa, 4.0 kgf/cm
2 or bar),
then gradually decrease.
The air pressure gauge will
display the actual tire inflation
pressure about 1 to 5 min-
utes after the switch is turned
on.
• Turn the compressor switch off and then check the tire inflation
pressure. Being careful not to
over inflate, check and repeat the
inflation procedure until the rec-
ommended tire inflation pressure
is reached.
• If the tire inflation pressure is still lower than the recommended level after inflatio
n for 25 minutes
with the switch on, the tire is too
damaged to be repaired. Turn the
compressor switch off and con-
tact your Toyota dealer.
• If the tire inflation pressure exceeds the recommended level,
let out some air to adjust the tire
inflation pressure. ( P.488, 525)
14With the compressor switch
off, disconnect the hose from
the valve on the tire and then
pull out the power plug from
the power outlet socket.
Some sealant may leak when the
hose is removed.
15Install the valve cap onto the valve of the emergency
repaired tire.
16Attach the air release cap to the end of the hose.
If the air release cap is not
attached, the sealant may leak and
the vehicle may get dirty.
17Temporarily store the bottle in the trunk while it is con-
nected to the compressor.
18To spread the liquid sealant evenly within the tire, imme-
diately drive safely for about
3 miles (5 km) below 50 mph
(80 km/h).
A
B
5057-2. Steps to take in an emergency
7
When trouble arises
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the electronic key to
the power switch as shown in
the illustration.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is displayed on the multi-infor-
mation display.
4 Press the power switch
shortly and firmly.
In the event that t he hybrid system
still cannot be started, contact your
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the
parking brake and press the power
switch as you normally do when
stopping the hybrid system.
■Replacing the key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediately when the bat-
tery is depleted. ( P.447)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed.
( P.234)
WARNING
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped)
Operate the power window or the
moon roof after checking to make
sure that there is n o possibility of
any passenger having any of their
body parts caught in the window
or the moon roof. Also, do not
allow children to operate the
mechanical key. It is possible for
children and other passengers to
get caught in the power window or
the moon roof.
Starting the hybrid sys-
tem
5117-2. Steps to take in an emergency
7
When trouble arises
■If the engine coolant tem-
perature gauge enters the
red zone or “Engine Cool-
ant Temp High Stop in a
Safe Place See Owner’s
Manual” is shown on the
multi-information display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system. 2
If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
The needle of the engine
coolant temperature gauge
( P.97, 101) enters the red
zone, or a loss of hybrid
system power is experi-
enced. (For example, the
vehicle speed does not
increase.)
“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.
Steam comes out from
under the hood.
Correction procedures
A
B
A
B
5127-2. Steps to take in an emergency
“LOW” line
5 Add coolant if necessary.
Water can be us ed in an emer-
gency if engine coolant is unavail-
able.
6 Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is op erating by check-
ing the fan sound and air flow. If it is
difficult to check th ese, turn the air
conditioning system on and off
repeatedly. (The f an may not oper-
ate in freezing temperatures.)
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the
nearest Toyota dealer.
■If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe
place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the
C
A
B