13Your Warranties in Detail
WARRANTY
WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 14–15.
Coverage is for 36 months or 36,000 miles,
whichever occurs first, with the exception of
air conditioning recharge, wheel alignment
and wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and in the
next column and supplied by Toyota, subject
to the exceptions indicated under “What Is
Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, flywheel, valve
covers, oil pan, oil pump, engine mounts,
turbocharger housing and all internal parts,
supercharger housing and all internal
parts, engine control computer, water
pump, fuel pump, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, transmission
mounts, transfer case and all internal
parts, engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals
and gaskets.
Rear-Wheel-Drive System
A xle housing and all internal parts,
propeller shafts, U-joints, axle shafts,
drive shafts, bearings, supports, seals
and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any seatbelt or airbag system supplied by
Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
NEW VEHICLE LIMITED WARRANTY
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 13126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 137/7/20 7:26 AM7/7/20 7:26 AM
25Your Warranties in Detail
WARRANTY
WHAT IS NOT COVERED
These warranty obligations do not apply
to failures or noncompliance caused by:
• The use of replacement parts not
certified in accordance with aftermarket
parts certification regulations.
• The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not Covered”
section of the New Vehicle Limited Warranty
also apply to this warranty.
PARTS LIST:
LONG-TERM EMISSION
DEFECT WARRANTY
The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s
in-service date, whichever occurs first.
Air Induction/Exhaust System
• Cam timing control motor
• Intake manifold
• Throttle body
Catalyst System
• Exhaust front pipe (including
catalytic converter)
•
Exhaust manifold (including
manifold converter)
EGR System
• EGR cooler
Evaporative Control System
• Charcoal canister
• Fuel sub tank
• Fuel tank
Fuel Control System
•
Engine control computer
(engine control module)
• Fuel delivery pipe
• Fuel pressure sensor
• High-pressure fuel pump
Ignition System
• Knock sensor
Other Parts Used in
Systems Listed
• Transmission oil pump in front oil
pump and solenoid cover assembly
equipped with Stop and Start
Engine System (S&S)
• Transmission solenoid
• Transmission valve body
• Wire transmission
(including temperature sensor)
CALIFORNIA EMISSION CONTROL WARRANTY
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 25126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 257/7/20 7:26 AM7/7/20 7:26 AM
39Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ��� ■������� ��� ������ ��� ����� �������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Radiator and condenser
_
Brake lines and hoses _
Rear differential oil (4WD)
_
Cabin air filter _
Steering gear
_
Drive shaft boots _
Steering linkage and boots
_
Engine coolant
5 _
Transfer case oil (4WD)
_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter ■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ��� ����� ■������� �������� ���� ��� ����� ■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage: ■
������� ����� ������ ■��������� ��������� ����� ���� ����� ■������ ����� ■
�������� ������� ����� �������������
��� ����� ����������
NOTE:
Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 39126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 397/7/20 7:47 AM7/7/20 7:47 AM
41Maintenance Log
MAINTENANCE LOG
MAINTENANCE
30,000 miles or 36 months
■
Add Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan and American Samoa only)
■����� ������������ �� �������� ����� ���
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■������� �������� ���� ��� �����
■��������� ��������� ����� ���� �����
■������ �����
Inspect the following:
_
Automatic transmission fluid cooler
hoses and connections
_
Automatic transmission for
signs of leakage
_
Ball joints and dust covers
_
Brake lines and hoses
_
Brake linings/drums and
brake pads/discs
5
_
Drive shaft boots
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:
7
■Replace rear differential oil (4WD)
■������� ���� ��� ����� �� ������� ��� ����
�
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������������������������ ������ ���� ������ ��� ��������� �������� ������������������� ������������ ����� ��
���������� ��������
� ����� ��� ��� ����������� �������� ����� ������� ������ �� ��� ������� ���� ����������� ��������� �� ���
����������������� ������� ����� ����������� �� ����� ����� ������
� ������� ����� ������� ����� ���� �� ��� ����� ��������� ����� ��� ���������� ���������� � �������� ��������� �� ����� ����� ���� ���� ��� ���� ��������� ������� ��������� ����������� ��� ���� ��������
����� �� ������� �������� �� ��� ������������ �� ����������� ������ ������� �� ��� ���� �� ���� ����� ��� ���� ������������� ��� ��� �������� ��� �������� ��� ������� ����� �� ���� ������� Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 41126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 417/7/20 7:26 AM7/7/20 7:26 AM
43Maintenance Log
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
45,000 miles or 18 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ��� ■������� ��� ������ ��� ����� �������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Radiator and condenser
_
Brake lines and hoses _
Rear differential oil (4WD)
_
Cabin air filter _
Steering gear
_
Drive shaft boots _
Steering linkage and boots
_
Engine coolant
5 _ Transfer case oil (4WD)
_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter ■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ��� ����� ■������� �������� ���� ��� ����� ■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
■������� ����� ������ ■��������� ��������� ����� ���� ����� ■������ ����� ■ �������� ������� ����� �������������
��� ����� ����������
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 43126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 437/7/20 7:47 AM7/7/20 7:47 AM
45Maintenance Log
MAINTENANCE LOG
MAINTENANCE
60,000 miles or 72 months
■ Add Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan and American Samoa only)
■����� ������������ �� �������� ����� ���
■������� ��� ������ ��� ����� �������
■������� ����� ������
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■������� �������� ���� ��� �����
■��������� ��������� ����� ���� �����
■������ �����
Inspect the following:
_
Automatic transmission fluid cooler
hoses and connections
_ Automatic transmission for signs of leakage _
Ball joints and dust covers
_ Brake lines and hoses _ Brake linings/drums and brake pads/discs 5
_ Drive belts 6 _ Drive shaft boots _
Engine coolant7
_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:8
■Replace automatic transmission fluid
■������� ���� ������������ ��� �����
■������� ���� ��� ����� �� ������� ��� ����
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace automatic transmission fluid
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied. 5 Inspect thickness measurement and disc runout. 6 Initial inspection at 60,000 miles/ 72 months. Inspect every 15,000 miles/18 months thereafter. 7 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.8 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_
Exhaust pipes and mountings
_ Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_ Fuel tank cap gasket
_ Radiator and condenser
_
Rear differential oil (4WD)
_ Steering gear
_
Steering linkage and boots
Dealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 45126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 457/7/20 7:26 AM7/7/20 7:26 AM
47Maintenance Log
75,000 miles or 90 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ���
■������� ��� ������ ��� ����� �������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Exhaust pipes and mountings
_
Brake lines and hoses _
Radiator and condenser
_
Cabin air filter _
Rear differential oil (4WD)
_
Drive belts _
Steering gear
_
Drive shaft boots
_ Steering linkage and boots
_
Engine coolant5 _ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ��� �����
■������� �������� ���� ��� �����
■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
■������� ����� ������
■��������� ��������� ����� ���� �����
■������ �����
■ �������� ������� ����� �������������
��� ����� ����������
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
Dealer Service verification:
D
ate:
Mileage:
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 47126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 477/7/20 7:26 AM7/7/20 7:26 AM
49Maintenance Log
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Inspect thickness measurement and disc runout.6 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
90,000 miles or 108 months
■ Add Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan and American Samoa only)
■����� ������������ �� �������� ����� ���
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������� ����� ��� ������
■������� ������ ��� ������
■������� ������ ��� ��� ��� �������
■������� �������� ���� ��� �����
■��������� ��������� ����� ���� �����
■������ �����
Inspect the following:
_ Automatic transmission fluid cooler
hoses and connections
_ Automatic transmission for signs of leakage
_
Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and brake pads/discs5
_ Drive belts
_ Drive shaft boots
_
Engine coolant6
_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
■Replace rear differential oil (4WD)
■������� ���� ��� ����� �� ������� ��� ����
�
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� ���� ����� ��� ������������ ���� ���� ����
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126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 49126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 497/7/20 7:26 AM7/7/20 7:26 AM