15Your Warranties in Detail
WARRANTY
NEW VEHICLE LIMITED WARRANTY
Maintenance Expense
Normal maintenance services such as:
• Engine tune-ups
• Replacement of fluids and filters
• Lubrication
• Cleaning and polishing
• Replacement of spark plugs and fuses
• Replacement of worn wiper blades,
brake pads/linings and clutch linings
Vehicles with Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been branded as
salvage, total loss, true mileage unknown or
similar title under any state’s law or has ever
been declared a “total loss” or equivalent by
a financial institution or insurer, such as by
payment for a claim in lieu of repairs because
the cost of repairs exceeded the cash value
of the vehicle. This exclusion does not apply
to the emission control warranties, including
Emission Control Warranty Enhancements or
any open Safety Recalls/SSCs/LSCs.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra
Expenses and Damages
The performance of necessary repairs
and adjustments is the exclusive remedy
under this warranty or any implied
warranty. Toyota does not authorize
any person to create for it any other
obligation or liability in connection with
this vehicle. Toyota shall not be liable
for incidental or consequential damages
resulting from breach of this written
warranty or any implied warranty. Any
implied warranty of merchantability or
fitness for a particular purpose is limited
to the duration of this written warranty,
except in states where this limitation
is not allowed.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 15126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 157/7/20 7:26 AM7/7/20 7:26 AM
39Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ��� ■������� ��� ������ ��� ����� �������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Radiator and condenser
_
Brake lines and hoses _
Rear differential oil (4WD)
_
Cabin air filter _
Steering gear
_
Drive shaft boots _
Steering linkage and boots
_
Engine coolant
5 _
Transfer case oil (4WD)
_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter ■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ��� ����� ■������� �������� ���� ��� ����� ■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage: ■
������� ����� ������ ■��������� ��������� ����� ���� ����� ■������ ����� ■
�������� ������� ����� �������������
��� ����� ����������
NOTE:
Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 39126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 397/7/20 7:47 AM7/7/20 7:47 AM
41Maintenance Log
MAINTENANCE LOG
MAINTENANCE
30,000 miles or 36 months
■
Add Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan and American Samoa only)
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■������� �������� ���� ��� �����
■��������� ��������� ����� ���� �����
■������ �����
Inspect the following:
_
Automatic transmission fluid cooler
hoses and connections
_
Automatic transmission for
signs of leakage
_
Ball joints and dust covers
_
Brake lines and hoses
_
Brake linings/drums and
brake pads/discs
5
_
Drive shaft boots
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:
7
■Replace rear differential oil (4WD)
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� ����� ��� ��� ����������� �������� ����� ������� ������ �� ��� ������� ���� ����������� ��������� �� ���
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� ������� ����� ������� ����� ���� �� ��� ����� ��������� ����� ��� ���������� ���������� � �������� ��������� �� ����� ����� ���� ���� ��� ���� ��������� ������� ��������� ����������� ��� ���� ��������
����� �� ������� �������� �� ��� ������������ �� ����������� ������ ������� �� ��� ���� �� ���� ����� ��� ���� ������������� ��� ��� �������� ��� �������� ��� ������� ����� �� ���� ������� Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 41126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 417/7/20 7:26 AM7/7/20 7:26 AM
43Maintenance Log
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
45,000 miles or 18 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ��� ■������� ��� ������ ��� ����� �������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Radiator and condenser
_
Brake lines and hoses _
Rear differential oil (4WD)
_
Cabin air filter _
Steering gear
_
Drive shaft boots _
Steering linkage and boots
_
Engine coolant
5 _ Transfer case oil (4WD)
_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter ■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ��� ����� ■������� �������� ���� ��� ����� ■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
■������� ����� ������ ■��������� ��������� ����� ���� ����� ■������ ����� ■ �������� ������� ����� �������������
��� ����� ����������
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 43126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 437/7/20 7:47 AM7/7/20 7:47 AM
45Maintenance Log
MAINTENANCE LOG
MAINTENANCE
60,000 miles or 72 months
■ Add Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan and American Samoa only)
■����� ������������ �� �������� ����� ���
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■������� �������� ���� ��� �����
■��������� ��������� ����� ���� �����
■������ �����
Inspect the following:
_
Automatic transmission fluid cooler
hoses and connections
_ Automatic transmission for signs of leakage _
Ball joints and dust covers
_ Brake lines and hoses _ Brake linings/drums and brake pads/discs 5
_ Drive belts 6 _ Drive shaft boots _
Engine coolant7
_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:8
■Replace automatic transmission fluid
■������� ���� ������������ ��� �����
■������� ���� ��� ����� �� ������� ��� ����
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace automatic transmission fluid
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied. 5 Inspect thickness measurement and disc runout. 6 Initial inspection at 60,000 miles/ 72 months. Inspect every 15,000 miles/18 months thereafter. 7 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.8 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_
Exhaust pipes and mountings
_ Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_ Fuel tank cap gasket
_ Radiator and condenser
_
Rear differential oil (4WD)
_ Steering gear
_
Steering linkage and boots
Dealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 45126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 457/7/20 7:26 AM7/7/20 7:26 AM
47Maintenance Log
75,000 miles or 90 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ���
■������� ��� ������ ��� ����� �������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Exhaust pipes and mountings
_
Brake lines and hoses _
Radiator and condenser
_
Cabin air filter _
Rear differential oil (4WD)
_
Drive belts _
Steering gear
_
Drive shaft boots
_ Steering linkage and boots
_
Engine coolant5 _ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ��� �����
■������� �������� ���� ��� �����
■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
■������� ����� ������
■��������� ��������� ����� ���� �����
■������ �����
■ �������� ������� ����� �������������
��� ����� ����������
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
Dealer Service verification:
D
ate:
Mileage:
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 47126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 477/7/20 7:26 AM7/7/20 7:26 AM
49Maintenance Log
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Inspect thickness measurement and disc runout.6 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
90,000 miles or 108 months
■ Add Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan and American Samoa only)
■����� ������������ �� �������� ����� ���
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■������� �������� ���� ��� �����
■��������� ��������� ����� ���� �����
■������ �����
Inspect the following:
_ Automatic transmission fluid cooler
hoses and connections
_ Automatic transmission for signs of leakage
_
Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and brake pads/discs5
_ Drive belts
_ Drive shaft boots
_
Engine coolant6
_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
■Replace rear differential oil (4WD)
■������� ���� ��� ����� �� ������� ��� ����
�
������� ����� ��� ���������
� ���� ����� ��� ������������ ���� ���� ����
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126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 49126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 497/7/20 7:26 AM7/7/20 7:26 AM
51Maintenance Log
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Initial replacement at 100,000 miles/120 months. Replace every 50,000 miles/60 months thereafter. Refer to “Engine
Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.
6
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
105,000 miles or 126 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ��� ■������� ��� ������ ��� ����� �������
NOTE : If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Exhaust pipes and mountings
_
Brake lines and hoses _
Radiator and condenser
_
Cabin air filter _
Rear differential oil (4WD)
_
Drive belts _
Steering gear
_
Drive shaft boots
_ Steering linkage and boots
_
Engine coolant6 _ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter ■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
■Replace engine oil and oil filter2
■������� ���� ������������ ��� ����� ■������� �������� ���� ��� ����� ■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
■������� ����� ������ ■��������� ��������� ����� ���� ����� ■������ ����� ■ �������� ������� ����� �������������
��� ����� ����������
MAINTENANCE LOG
MAINTENANCE
Dealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 51126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 517/7/20 7:26 AM7/7/20 7:26 AM