
13Your Warranties in Detail
WARRANTY
 
WHAT IS COVERED  
AND HOW LONG
Basic Warranty
This warranty covers repairs and   
adjustments needed to correct defects   
in materials or workmanship of any   
part supplied by Toyota, subject to the   
exceptions indicated under “What   
Is Not Covered” on pages 14–15.
Coverage is for 36 months or 36,000 miles, 
whichever occurs first, with the exception of 
air conditioning recharge, wheel alignment 
and wheel balancing, which are covered for 
12 months or 12,000 miles, whichever   
occurs first.
Powertrain Warranty
This warranty covers repairs needed to 
correct defects in materials or workmanship 
of any component listed below and in the   
next column and supplied by Toyota, subject   
to the exceptions indicated under “What Is   
Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles, 
whichever occurs first. 
Engine
Cylinder block and head and all internal   
parts, timing gears and gaskets, timing   
chain/belt and cover, flywheel, valve   
covers, oil pan, oil pump, engine mounts, 
turbocharger housing and all internal parts, 
supercharger housing and all internal  
parts, engine control computer, water  
pump, fuel pump, seals and gaskets. 
 
 
Transmission and Transaxle
Case and all internal parts, torque   
converter, clutch cover, transmission   
mounts, transfer case and all internal   
parts, engine control computer, seals   
and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,   
axle shafts, drive shafts, constant velocity 
joints, front hub and bearings, seals   
and gaskets.
Rear-Wheel-Drive System
A xle housing and all internal parts,   
propeller shafts, U-joints, axle shafts,   
drive shafts, bearings, supports, seals   
and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to 
correct defects in materials or workmanship 
of any seatbelt or airbag system supplied by 
Toyota, subject to the exceptions indicated 
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles, 
whichever occurs first.
For vehicles sold and registered in the   
state of Kansas, the warranty for seatbelts 
and related components is 10 years, 
regardless of mileage.
NEW VEHICLE LIMITED WARRANTY
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   13126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   137/7/20   7:26 AM7/7/20   7:26 AM 

38Maintenance Log
MAINTENANCE LOG
MAINTENANCE
5,000 miles or 6 months
	■ 
Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
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Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� ����� 
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	■  ������� ���� ��� ����� �� �������  
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Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
6
	■  Replace engine oil and oil filter2 
	■�  
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	■ 
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��� ����
  Repeated trips of less than five miles in 
temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving 
for a long distance such as police, taxi  
or door-to-door delivery use:
	■Replace engine oil and oil filter2
 
10,000 miles or 12 months
	■  Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
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Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
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	■  ������� ���� ��� ����� �� �������  
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Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
6
	■Re-torque propeller shaft bolt (4WD)4 
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Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   38126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   387/7/20   7:26 AM7/7/20   7:26 AM 

40Maintenance Log
MAINTENANCE LOG
MAINTENANCE
20,000 miles or 24 months
	■ 
Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
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Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
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	■  ������� ���� ��� ����� �� �������  
��� ����
Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
7
	■Re-torque propeller shaft bolt (4WD)4
	■  ������� ���� ��� ����� �� �������  
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25,000 miles or 30 months
	■  Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
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NOTE:  If 0W-16 oil WAS NOT used at 
the last oil change, replace engine oil 
and oil filter.
2
Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
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	■  ������� ���� ��� ����� �� �������  
��� ����
Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
7
	■Replace engine oil and oil filter2
	■��������� ��������� ����� ���� ������
	■  ������� ���� ��� ����� �� �������  
��� ����
Repeated trips of less than five miles in 
temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving 
for a long distance such as police, taxi  
or door-to-door delivery use:
	■Replace engine oil and oil filter2 
 
 
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   40126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   407/7/20   7:26 AM7/7/20   7:26 AM 

42Maintenance Log
MAINTENANCE LOG
MAINTENANCE
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
35,000 miles or 42 months
	■ 
Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
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	■ 
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NOTE:  If 0W-16 oil WAS NOT used at 
the last oil change, replace engine oil 
and oil filter.
2
Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
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	■  ������� ���� ��� ����� �� �������  
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Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
6
	■  Replace engine oil and oil filter2
	■�  
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	■ 
������� ���� ��� ����� �� �������  
��� ����
  Repeated trips of less than five miles in 
temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving 
for a long distance such as police, taxi  
or door-to-door delivery use:
	■Replace engine oil and oil filter2
40,000 miles or 48 months
	■  Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
	■����� ������������ �� �������� ����� ���
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Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
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	■  ������� ���� ��� ����� �� �������  
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Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
6
	■Re-torque propeller shaft bolt (4WD)4 
	■  ������� ���� ��� ����� �� �������  
��� ����
 
 
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   42126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   427/7/20   7:26 AM7/7/20   7:26 AM 

44Maintenance Log
MAINTENANCE LOG
MAINTENANCE
50,000 miles or 60 months
	■ 
Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
	■����� ������������ �� �������� ����� ���
	■������� ��� ������ ��� ����� �������
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Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
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	■  ������� ���� ��� ����� �� �������  
��� ���� 
Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
8
	■Re-torque propeller shaft bolt (4WD)4
	■  ������� ���� ��� ����� �� �������  
��� ����
 
 
 
 
 
55,000 miles or 66 months
	■  Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
	■����� ������������ �� �������� ����� ���
	■������� ��� ������ ��� ����� �������
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	■  �������� ������� ����� �������������  
��� ����� ����������
NOTE:  If 0W-16 oil WAS NOT used at 
the last oil change, replace engine oil 
and oil filter.
2
Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
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	■  ������� ���� ��� ����� �� �������  
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Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
8  
	■������� ������ ��� ��� ��� �������
	■��������� ��������� ����� ���� ������
	■  ������� ���� ��� ����� �� �������  
��� ����
Repeated trips of less than five miles in 
temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving 
for a long distance such as police, taxi  
or door-to-door delivery use:
	■Replace engine oil and oil filter2
 
 
 
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   44126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   447/7/20   7:26 AM7/7/20   7:26 AM 

46Maintenance Log
MAINTENANCE LOG
MAINTENANCE
65,000 miles or 78 months
	■ 
Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
	■����� ������������ �� �������� ����� ���
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	■ 
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NOTE: If 0W-16 oil WAS NOT used at 
the last oil change, replace engine oil 
and oil filter.
2
  
 
Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
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	■  ������� ���� ��� ����� �� �������  
��� ����
Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
6
	■  Replace engine oil and oil filter2 
	■�  
�������� ��������� ����� ���� ������ 
	■ 
������� ���� ��� ����� �� �������  
��� ����
  Repeated trips of less than five miles in 
temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving 
for a long distance such as police, taxi  
or door-to-door delivery use:
	■Replace engine oil and oil filter2
 
70,000 miles or 84 months
	■  Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
	■����� ������������ �� �������� ����� ���
	■������� ��� ������ ��� ����� �������
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Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
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	■������� ������ ��� ������
	■������� �������� ������� ��� �����
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	■  ������� ���� ��� ����� �� �������  
��� ����
Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
6
	■Re-torque propeller shaft bolt (4WD)4
	■  ������� ���� ��� ����� �� �������  
��� ����
 
 
 
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   46126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   467/7/20   7:26 AM7/7/20   7:26 AM 

48Maintenance Log
MAINTENANCE LOG
MAINTENANCE
80,000 miles or 96 months
	■ 
Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
	■����� ������������ �� �������� ����� ���
	■������� ��� ������ ��� ����� �������
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Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
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	■������� ������ ��� ������
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	■  ������� ���� ��� ����� �� �������  
��� ���� 
Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
7
	■Re-torque propeller shaft bolt (4WD)4
	■  ������� ���� ��� ����� �� �������  
��� ����
 
85,000 miles or 102 months
	■  Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
	■����� ������������ �� �������� ����� ���
	■������� ��� ������ ��� ����� �������
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	■  �������� ������� ����� �������������  
��� ����� ����������
NOTE:  If 0W-16 oil WAS NOT used at 
the last oil change, replace engine oil 
and oil filter.
2
Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� ����� 
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
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	■  ������� ���� ��� ����� �� �������  
��� ����
Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
7
	■Replace engine oil and oil filter2
	■��������� ��������� ����� ���� ������ 
	■  ������� ���� ��� ����� �� �������  
��� ����
Repeated trips of less than five miles in 
temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving 
for a long distance such as police, taxi  
or door-to-door delivery use:
	■Replace engine oil and oil filter2
 
 
 
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   48126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   487/7/20   7:26 AM7/7/20   7:26 AM 

50Maintenance Log
MAINTENANCE LOG
MAINTENANCE
95,000 miles or 114 months
	■ 
Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and 
American Samoa only)
	■����� ������������ �� �������� ����� ���
	■������� ��� ������ ��� ����� �������
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	■������ �����
	■  �������� ������� ����� �������������  
��� ����� ����������
NOTE: If 0W-16 oil WAS NOT used at 
the last oil change, replace engine oil 
and oil filter.
2
Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:	■Inspect ball joints and dust covers
	■������� ����� ����� �����
	■������� ������ ��� ������
	■������� �������� ������� ��� �����
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	■��������� ��������� ����� ���� ������
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Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
7
	■  Replace engine oil and oil filter 2
	■�  
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	■ 
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  Repeated trips of less than five miles in 
temperatures below 32°F / 0°C:
	■Replace engine oil and oil filter2
Extensive idling and/or low speed driving 
for a long distance such as police, taxi  
or door-to-door delivery use:
	■Replace engine oil and oil filter2
 
 
100,000 miles or 120 months
	■  Add Toyota EFI Tank Additive or equivalent 
(Hawaii, Puerto Rico, Saipan and  
American Samoa only)
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Additional Maintenance Items for 
Special Operating Conditions3
Driving on dirt roads or dusty roads:
	■Inspect ball joints and dust covers
	■������� ����� ����� �����
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	■  ������� ���� ��� ����� �� �������  
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Driving while towing, using a car-top 
carrier, or heavy vehicle loading:
7
	■Re-torque propeller shaft bolt (4WD)4
	■  ������� ���� ��� ����� �� �������  
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Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   50126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd   507/7/20   7:26 AM7/7/20   7:26 AM