14Your Warranties in Detail
WARRANTY
Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14–15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing
or overloading
• Improper repairs
•
Alteration or tampering, including
installation of non-Genuine
Toyota Accessories
• Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
• Installation of parts that are not
Toyota Genuine Parts
•
Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
NEW VEHICLE LIMITED WARRANTY
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 14126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 147/7/20 7:26 AM7/7/20 7:26 AM
19Your Warranties in Detail
WARRANTY
Exhaust Gas Recirculation
(EGR) System
• EGR gas temperature sensor
• EGR valve
• Associated parts
Ignition System
• Ignition coil and ignitor
• Ignition wires
• Spark plugs*
Positive Crankcase Ventilation
(PCV) System
• Oil filler cap
• PCV valve or orifice
Other Parts Used in
Above Systems
• Data link connector (8/80)
• Hoses, clamps, fittings, tubing and
mounting hardware
• Malfunction indicator light and bulb (8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches and valves
MAINTENANCE
You are responsible for performance
of the required maintenance indicated
in the Owner’s Manual and this booklet.
Toyota will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, any failure or noncompliance
caused by lack of maintenance is not
covered by this warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota
will not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs . However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
FEDERAL EMISSION CONTROL WARRANTY
* Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 19126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 197/7/20 7:26 AM7/7/20 7:26 AM
39Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ��� ■������� ��� ������ ��� ����� �������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Radiator and condenser
_
Brake lines and hoses _
Rear differential oil (4WD)
_
Cabin air filter _
Steering gear
_
Drive shaft boots _
Steering linkage and boots
_
Engine coolant
5 _
Transfer case oil (4WD)
_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter ■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ��� ����� ■������� �������� ���� ��� ����� ■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage: ■
������� ����� ������ ■��������� ��������� ����� ���� ����� ■������ ����� ■
�������� ������� ����� �������������
��� ����� ����������
NOTE:
Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 39126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 397/7/20 7:47 AM7/7/20 7:47 AM
43Maintenance Log
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
45,000 miles or 18 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ��� ■������� ��� ������ ��� ����� �������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Radiator and condenser
_
Brake lines and hoses _
Rear differential oil (4WD)
_
Cabin air filter _
Steering gear
_
Drive shaft boots _
Steering linkage and boots
_
Engine coolant
5 _ Transfer case oil (4WD)
_
Exhaust pipes and mountings
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter ■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ��� ����� ■������� �������� ���� ��� ����� ■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
■������� ����� ������ ■��������� ��������� ����� ���� ����� ■������ ����� ■ �������� ������� ����� �������������
��� ����� ����������
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 43126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 437/7/20 7:47 AM7/7/20 7:47 AM
45Maintenance Log
MAINTENANCE LOG
MAINTENANCE
60,000 miles or 72 months
■ Add Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan and American Samoa only)
■����� ������������ �� �������� ����� ���
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������� ����� ��� ������
■������� ������ ��� ������
■������� ������ ��� ��� ��� �������
■������� �������� ���� ��� �����
■��������� ��������� ����� ���� �����
■������ �����
Inspect the following:
_
Automatic transmission fluid cooler
hoses and connections
_ Automatic transmission for signs of leakage _
Ball joints and dust covers
_ Brake lines and hoses _ Brake linings/drums and brake pads/discs 5
_ Drive belts 6 _ Drive shaft boots _
Engine coolant7
_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:8
■Replace automatic transmission fluid
■������� ���� ������������ ��� �����
■������� ���� ��� ����� �� ������� ��� ����
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace automatic transmission fluid
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied. 5 Inspect thickness measurement and disc runout. 6 Initial inspection at 60,000 miles/ 72 months. Inspect every 15,000 miles/18 months thereafter. 7 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.8 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_
Exhaust pipes and mountings
_ Fuel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_ Fuel tank cap gasket
_ Radiator and condenser
_
Rear differential oil (4WD)
_ Steering gear
_
Steering linkage and boots
Dealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 45126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 457/7/20 7:26 AM7/7/20 7:26 AM
47Maintenance Log
75,000 miles or 90 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ���
■������� ��� ������ ��� ����� �������
NOTE: If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Exhaust pipes and mountings
_
Brake lines and hoses _
Radiator and condenser
_
Cabin air filter _
Rear differential oil (4WD)
_
Drive belts _
Steering gear
_
Drive shaft boots
_ Steering linkage and boots
_
Engine coolant5 _ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter
■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■������� ���� ������������ ��� �����
■������� �������� ���� ��� �����
■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
■������� ����� ������
■��������� ��������� ����� ���� �����
■������ �����
■ �������� ������� ����� �������������
��� ����� ����������
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
Dealer Service verification:
D
ate:
Mileage:
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 47126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 477/7/20 7:26 AM7/7/20 7:26 AM
49Maintenance Log
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Inspect thickness measurement and disc runout.6 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
90,000 miles or 108 months
■ Add Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan and American Samoa only)
■����� ������������ �� �������� ����� ���
■������� ��� ������ ��� ����� �������
■������� ����� ������
■������� ����� ��� ������
■������� ������ ��� ������
■������� ������ ��� ��� ��� �������
■������� �������� ���� ��� �����
■��������� ��������� ����� ���� �����
■������ �����
Inspect the following:
_ Automatic transmission fluid cooler
hoses and connections
_ Automatic transmission for signs of leakage
_
Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and brake pads/discs5
_ Drive belts
_ Drive shaft boots
_
Engine coolant6
_Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
■Replace rear differential oil (4WD)
■������� ���� ��� ����� �� ������� ��� ����
�
������� ����� ��� ���������
� ���� ����� ��� ������������ ���� ���� ����
��� ���� ���� ����� ���� ������ �����
� ���� ���� ��� ������
� �������� ��� ���������
�
���� ������������ ��� �����
� �������� ����
�
�������� ������� ��� �����
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 49126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 497/7/20 7:26 AM7/7/20 7:26 AM
51Maintenance Log
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Initial replacement at 100,000 miles/120 months. Replace every 50,000 miles/60 months thereafter. Refer to “Engine
Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.
6
Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced airflow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
105,000 miles or 126 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ��� ■������� ��� ������ ��� ����� �������
NOTE : If 0W-16 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_
Ball joints and dust covers _
Exhaust pipes and mountings
_
Brake lines and hoses _
Radiator and condenser
_
Cabin air filter _
Rear differential oil (4WD)
_
Drive belts _
Steering gear
_
Drive shaft boots
_ Steering linkage and boots
_
Engine coolant6 _ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect engine air filter ■������� ������ ��� ��� ��� �������
■������� ���� ��� ����� �� ������� ��� ����
Driving while towing, using a car-top carrier, or heavy vehicle loading:7
■Replace engine oil and oil filter2
■������� ���� ������������ ��� ����� ■������� �������� ���� ��� ����� ■������� ���� ��� ����� �� ������� ��� ����
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
■������� ����� ������ ■��������� ��������� ����� ���� ����� ■������ ����� ■ �������� ������� ����� �������������
��� ����� ����������
MAINTENANCE LOG
MAINTENANCE
Dealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 51126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 517/7/20 7:26 AM7/7/20 7:26 AM