2021 TOYOTA RAV4 PRIME phone

1605-1. Voice command system operation
5-1.Voice command system operation
■Steering switchTalk switch
Voice command system:
• Press the talk switch to start the voice command system. To can-
cel voice command, press and
hold the talk switch.
When an Apple CarPlay/Android
Auto connection is established:
• Press and hold the talk switch to start Siri/Google Assistant. To
cancel Siri/Google Assistant,
press the talk switch.
• Press the talk switch to start the voice command system.
■Microphone
 It is unnecessary to speak
directly into the microphone
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while
voice commands are spoken.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are turned towards the microphone.
●In the following c onditions, the
system may not recognize the
command properly and using
voice commands may not be pos-
sible:
• The command is incorrect or
unclear. Note that certain words,
accents or speech patterns may
be difficult for the system to recog-
nize.
• There is excessive background noise, such as wind noise.
●Normally, it is n ecessary to wait
for a beep before saying a com-
mand. To enable the ability to talk
over prompts and say commands
before the beep, enable the voice
prompt interrupt function. ( P.66)
●This system may not operate
immediately after the power
switch is in ACC or ON.
Voice command sys-
tem
The voice command sys-
tem enables the radio,
phone dialing, etc. to be
operated using voice com-
mands. Refer to the com-
mand list for samples of
voice commands. ( P.164)
Using the voice command
system
A

1615-1. Voice command system operation
5
Voice command system
The voice command system is
operated by saying commands
which correspond to a sup-
ported function. To display
examples of commands for sup-
ported functions, select a func-
tion button on the screen after
starting the voice command sys-
tem.
1Press the talk switch.
 Voice guidance for the voice
command system can be
skipped by pressing the talk
switch.
2 If “Getting Started with Voice”
screen is displayed, select
“OK” or press the talk switch.
( P.162) 3
After hearing a beep, say a
supported command.
 To display sample commands
of the desired function, say
the desired function or select
the desired function button.
To display more commands,
select “More Commands”.
 Selecting “Help” or saying
“Help” prompts the voice com-
mand system to offer exam-
ples of commands and
operation methods.
 Registered POIs, registered
names in the contacts list etc.,
can be said in the place of the
“<>” next to the commands.
( P.164)
For example: Say “Find a restau-
rant”, “Call John Smith” etc.
If a desired outcome is not
shown, or if no selections are
available, perform one of the
following to return to the pre-
vious screen:
• Say “Go back”.
•Select .
To cancel voice recognition,
select , say “Cancel”, or
press and hold the talk switch.
 To perform the voice com-
mand operation again, select
“Start Over” or say “Start
over”.
 To suspend voice command
operation, select “Pause” or
say “Pause”. To resume the
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.
Voice command system
operation
Operation from the main
menu

1635-1. Voice command system operation
5
Voice command system
1Select .
2 Speak to the system.
 Words recognized through
your speech will be displayed.
To confirm the entered text,
select “OK”.
●A keyboard screen will not be dis-
played when the vehicle is being
driven.
●Text message reply with the dicta-
tion function may n ot be available
depending on the type of cellular
phone.
*: Premium Audio with DCM only.
This function is not made avail-
able in some countries or areas.
Natural language
understanding*
Due to natural language
speech recognition technol-
ogy, this system recog-
nizes commands when
spoken naturally. (If a Con-
nected Services subscrip-
tion has been entered, the
system will be able to con-
nect to the Cloud and the
range of naturally spoken
English which can be recog-
nized will be increased.)
However, the system cannot
recognize every variation of
each command. In some sit-
uations, it is possible to
omit the command for the
procedure and directly state
the desired operation. Not
all voice commands are dis-
played in the function menu.
To use this function, a sub-
scription to the Connected
Services is necessary. Con-
tact your Toyota dealer for
details.

1665-1. Voice command system operation
■Phone
*: If the system does not recognize the name of a contact, create a
voice tag. ( P.252) The name of
a contact can also be recognized
by adding a voice tag.
■While in a phone call
■While incoming message
notification is displayed
*
*: Full screen message notification must be turned on within the
phone settings ( P.250)
CommandAction
“Call ”*
Places a call to
the specified
contact from the
phone book
“Call
”
*
Places a call to
the specified
phone type of
the contact from
the phone book
“Dial number>”Places a call to
the specified
phone number
“Redial”
Places a call to
the phone num-
ber of the latest
outgoing call
“Call back”
Places a call to
the phone num-
ber of latest
incoming call
“Show recent
calls”Displays the call
history screen
“Send a mes-
sage to tact>”
Sends a text
message to
specified con-
tact from the
phone book
CommandAction
“Send ”
Sends DTMF
tones has speci-
fied
“Mute”
Mutes the micro-
phone (far side
cannot hear the
conversation)
“Unmute”Unmutes the
microphone
CommandAction
“Read message”
Reads the
incoming mes-
sage over the
vehicle speakers
“Ignore”
Ignores the
incoming mes-
sage notification
“Reply”
Initiates sending
a reply to the
incoming mes-
sage
“Call”
Places a call to
the phone num-
ber of incoming
message

233
8
8
Phone
Phone
8-1. Phone operation (Hands-free system for cellular
phones)
Quick reference........... 234
Some basics ............... 235
Placing a call using the Bluetooth
® hands-free sys-
tem ............................ 239
Receiving a ca ll using the
Bluetooth
® hands-free sys-
tem ............................ 242
Talking on the Bluetooth
®
hands-free system..... 243
Bluetooth
® phone message
function...................... 246
8-2. Setup Phone settings ............ 250
8-3. What to do if... Troubleshooting .......... 260

2348-1. Phone operation (Hands-free system for cellular phones)
8-1.Phone operation (Hands-free system for cellular phones)
The phone screen can be
reached by the following meth-
ods:
From the “PHONE” button
1 Press the “PHONE” button.
From the “MENU” button
1 Press the “MENU” button,
then select “Phone”.
The following functions can be
used on phone operation:
 Registering/connecting a
Bluetooth
® device ( P.38)
 Placing a call using the
Bluetooth
® hands-free system
( P.239)
 Receiving a call using the
Bluetooth
® hands-free system
( P.242)
 Talking on the Bluetooth
®
hands-free system ( P.243)The following function can be
used on message function:

Using the Bluetooth
® phone
message function ( P.246)
The following functions can be
made in the system:
 Phone settings ( P.250)
 Bluetooth
® settings ( P.42)
Quick reference
Phone screen operation
Bluetooth® hands-free
system operation
Message function
Setting up a phone

2358-1. Phone operation (Hands-free system for cellular phones)
8
Phone
●This system is not guaranteed to
operate with all Bluetooth®
devices.
●If your cellular phone does not
support Bluetooth®, this system
cannot function.
●In the following conditions, the
system may not function:
• The cellular phone is turned off.
• The current position is outside the
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat- tery.
●Depending on the type of
Bluetooth® phone, some function
is not available.
●When using the hands-free sys-
tem or Bluetooth® audio and
Wi-Fi® Hotspot functions at the
same time, the following problems
may occur:
• The Bluetooth
® connection may
be cut.
• Noise may be heard on the
Bluetooth
® audio playback.
• A noise may be heard during phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth®
connection are being used simul-
taneously, each connection may
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while
another device is connected as a
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® Hotspot function,
the communication speed may
decrease or malfunctions may
occur, such as image distortion or
audio skipping. If a Bluetooth
®
device is connected to the system,
the interference it may cause will
be reduced. When carrying a
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it
or disable its Bluetooth
® function.
●When a device is connected via
Bluetooth®, the Bluetooth® icon
on the status bar will be displayed
in blue. ( P.17)
Some basics
The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.
This system supports
Bluetooth
®. Bluetooth® is a
wireless data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.
The operating procedure of
the phone is explained here.
When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.
WARNING
●While driving, do not operate a
cellular phone.

2368-1. Phone operation (Hands-free system for cellular phones)
To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. (P.38)
■Connecting a Bluetooth®
device
Registering an additional
device
1 Display the phone top
screen. ( P.234)
2 Select “Select Device”.
3 Select “Add Device”.
 When another Bluetooth
®
device is connected, a confir-
mation screen will be dis-
played. To disconnect the
Bluetooth
® device, select
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.38)
Selecting a registered device
1 Display the phone top
screen. ( P.234)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen. ( P.17)
WARNING
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your cellular phone
in the vehicle. T he temperature
inside may rise to a level that
could damage the phone.
Registering/Connecting a
Bluetooth® phone