2021 TOYOTA RAV4 PHEV key

603
8
8-2. Steps to take in an emergency
When trouble arises
1 Remove the cover inside the
luggage compartment by insert -
ing a screwdriver.
When removing the cover, to prevent damage, cover the tip of the screw -
driver with a rag.
2 Pull the lever.
Using the lever to open the fuel filler
door may not allow for an adequate
reduction in fuel tank pressure before refueling. To prevent fuel from spilling
out, turn the cap slowly when removing
it.
During refueling, fuel may spill out from
the filler opening due to air being dis-
charged from insi de the fuel tank.
If you lose your keys
New genuine keys can be
made by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli -
able repairer using the other
key and the key number
stamped on your key number
plate. Keep the plate in a safe
place such as your wallet, not
in the vehicle.
NOTICE
■When an electron ic key is lost
If the electronic ke y remains lost, the
risk of vehicle theft increases signifi - cantly. Visit any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer immediately with all remaining electronic keys that
were provided with your vehicle.
If the fuel filler door can-
not be opened
If the fuel filler door opener
switch cannot be operated,
contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable
repairer to service the vehicle.
In case where refueling is
urgently necessary, the follow -
ing procedure can be used to
open the fuel filler door.
Opening the fuel filler door

6048-2. Steps to take in an emergency
Therefore, fill the fuel tank carefully and
slowly.
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off,
turn the function on. (Customizable features: →P.633)
●Check if battery-saving mode is set. If
it is set, cancel the function. (→P.225)
Use the mechanical key (→P.204)
If the electronic key
does not operate prop-
erly
If communication between the
electronic key and vehicle is
interrupted ( →P.225) or the
electronic key cannot be used
because the battery is
depleted, the smart entry &
start system, push button start
and wireless re mote control
cannot be used. In such cases,
the doors can be opened and
the hybrid system can be
started by following the proce -
dure below.
NOTICE
■In case of a smart entry & start
system malfunction, or other key
related problems
Take your vehicle with all the elec-
tronic keys provided with your vehicle
to any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
Locking and unlocking the
doors

605
8
8-2. Steps to take in an emergency
When trouble arises
in order to perform the following
operations.
1 Locks all the doors
2 Unlocks all the doors
■Key linked functions
1 Closes the windows and the pan-
oramic moon roof*1 (turn and hold)*2
2 Opens the windows and the pan-
oramic moon roof*1 (turn and hold)*2
*1: If equipped
*2: These settings must be customized
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
1 Ensure that the shift lever is in P
and depress the brake pedal.
2 Touch the area behind the but-
tons on the electronic key to the
power switch.
When the electronic k ey is detected, a
buzzer sounds and the power switch
will turn to ON.
When the smart entr y & start system is
deactivated in customization setting,
the power switch will turn to ACC.
3Firmly depress the brake pedal
and check that is dis -
WARNING
■When using the mechanical key
and operating the power win -
dows or the pa noramic moon roof (if equipped)
Operate the powe r window or the
panoramic moon roof after checking to make sure that th ere is no possibil-
ity of any passeng er having any of
their body parts caught in the window
or the panoramic moon roof. Also, do not allow children to operate the
mechanical key. It i s possible for chil-
dren and other passengers to get caught in the power window or the
panoramic moon roof.
Starting the hybrid system

6068-2. Steps to take in an emergency
played on the multi-information
display.
4 Press the power switch shortly
and firmly.
In the event that the hybrid system
still cannot be st arted, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the hybrid system
Shift the shift lever to P, set the parking
brake and press the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is rec ommended that the
electronic key battery be replaced
immediately when the battery is depleted. ( →P.543)
■Alarm (if equipped)
Using the mechanical key to lock the
doors will not set the alarm system.
If a door is unlocked using the mechani -
cal key when the al arm system is set,
the alarm may be triggered. ( →P.78)
■Changing power switch modes
Release the brake pedal and press the power switch in step 3 above.
The hybrid system does not start and
modes will be changed each time the switch is pressed. ( →P.320)
If you have a set of jumper (or
booster) cables an d a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Vehicles with alarm (→P.78)
Confirm that the electronic key
is being carried.
When connecting the jumper (or booster) cables, depending on the situ -
ation, the alarm ma y activate and the
doors locked. ( →P.79)
2Open the hood (→P.498) and
fuse box cover.
If the 12-volt battery is
discharged
The following procedures may
be used to start the hybrid sys -
tem if the vehicle’s 12-volt bat -
tery is discharged.
You can also call any autho -
rized Toyota ret ailer or Toyota
authorized repairer, or any reli -
able repairer or a qualified
repair shop.
Restarting the hybrid sys -
tem

6088-2. Steps to take in an emergency
minutes to recharge the 12-volt
battery of your vehicle.
6 Open and close any of the doors
of your vehicle with the power
switch off.
7 Maintain the engine speed of
the second vehicle and start the
hybrid system of your vehicle by
turning the power switch to ON.
8 Make sure the “READY” indica-
tor comes on. If the indicator
light does not come on, contact
any authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
9 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were con -
nected.
10 Close the exclusive jump start-
ing terminal cover, and reinstall
the fuse box cover to its original
position.
Once the hybrid system starts,
have the vehicle inspected at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer as soon as possible.
■Starting the hybrid system when
the 12-volt battery is discharged
The hybrid system c annot be started by push-starting.
■To prevent 12-volt battery dis -
charge
●Turn off the headlights and the audio
system while the hybrid system is off.
●Turn off any unnecessary electrical
components when the vehicle is run - ning at a low speed for an extended
period, such as in heavy traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12 -volt battery is depleted, have the vehicle inspected
at any authorized Toyota retailer or
Toyota authorized repairer, or any reli - able repairer.
●Some systems may r equire initializa- tion. ( →P.643)
■When removing the 12-volt battery
terminals
When the 12-volt batte ry terminals are removed, the in formation stored in the
ECU is cleared. Before removing the 12-
volt battery termi nals, contact any authorized Toyota r etailer or Toyota
authorized repairer, or any reliable
repairer.
■Charging the 12-volt battery
The electricity stor ed in the 12-volt bat-
tery will discharge gr adually even when
the vehicle is not in use, due to natural discharge and the dr aining effects of
certain electrical appliances. If the vehi -
cle is left for a long time, the 12-volt bat- tery may discharge, and the hybrid
system may be unable t o start. (The 12-
volt battery recharges automatically while the hybrid syst em is operating.)
■When recharging or replacing the
12-volt battery
●In some cases, it may not be possible
to unlock the doors using the smart
entry & start system when the 12-volt
battery is discharged. Use the wire - less remote control o r the mechanical
key to lock or unlock the doors.
●The hybrid system may not start on
the first attempt after reinstalling the
12-volt battery. In t hat case, start the hybrid system in t he same manner as
when the electr onic key does not
operate properly ( →P.605). This is not

6309-2. Customization
Some function settings are changed simultaneously with other functions
being customized. Contact any aut horized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer for further details.
Vehicles with navigation system or multimedia system: Settings that can
be changed using the navigation system or multimedia system
Settings that can be changed usi ng the multi-information display
Settings that can be changed by any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer
Definition of symbols: O = Available, – =Not available
■Alarm* (→P.78)
*: If equipped
■Charging system (→P.125, 128)
*: Vehicles with 6.6 kW onboard traction battery charger only
Customizable Features
FunctionDefault
setting
Customized
setting
Deactivates the alarm when the
doors are unlocked using the
mechanical key
OffOn––O
FunctionDefault
setting
Customized
setting
“Charging Current”MAX8A–O–16A*
“Battery Heater”OnOff–O–
“Battery Cooler”OnOff–O–
A
B
C
ABC
ABC

633
9
9-2. Customization
Vehicle specifications
■Door lock ( →P.205, 604)
■Smart entry & start system and wireless remote control (→P.203,
223)
■Smart entry & start system ( →P.223)
FunctionDefault
setting
Customized
setting
Unlocking using a mechanical
key
All doors
unlocked in first
step
Driver’s door
unlocked in first
step, all doors
unlocked in sec -
ond step
––O
Speed linked door locking func -
tionOnOffO–O
Shift position linked door locking
functionOffOnO–O
Shift position linked door unlock -
ing functionOffOnO–O
Driver’s door lin ked door unlock-
ing functionOnOffO–O
FunctionDefault
setting
Customized
setting
Time elapsed before the auto -
matic door lock function is acti-
vated if a door is not opened
after being unlocked
30 seconds
60 seconds
––O120 seconds
Open door reminder buzzer
(When locking the vehicle)OnOff––O
FunctionDefault
setting
Customized
setting
Smart entry & start systemOnOffO–O
Smart door unlockingAll the doorsDriver’s doorO–O
ABC
ABC
ABC

6369-2. Customization
■Driving position memory* (→P.273)
*: If equipped
■Outside rear view mirrors (→P.289)
*: If equipped
■Power windows and panoramic moon roof* (→P.291, 294)
*: If equipped
FunctionDefault
setting
Customized
setting
Selection the door linking driving
position memory with door
unlock operation
Driver’s doorAll doors––O
Function to prevent contact
between the head restraint and
ceiling (while moving to memory
location)
OnOff––O
FunctionDefault
setting
Customized
setting
Automatic folding and extend -
ing operation*
Linked to lock -
ing/unlocking of
the doors
Off
––OLinked to power
switch operation
FunctionDefault
setting
Customized
setting
Key linked operation (open)OffOn––O
Key linked operation (close)OffOn––O
Wireless remote c ontrol linked
operation (open)OffOn––O
Wireless remote c ontrol linked
operation (close)OffOn––O
Wireless remote c ontrol linked
operation signal (buzzer)OnOff––O
Side windows open warning
functionOnOff––O
Sliding roof open warning func -
tion OnOff––O
ABC
ABC
ABC