2021 TOYOTA RAV4 PHEV key

483
6
6-4. Using the other interior features
Interior features
WARNING
■Caution while driving
When charging a portable device, for
safety reasons, the driver should not operate the main pa rt of the portable
device while driving.
■Caution regarding interference
with electro nic devices
People with implantable cardiac pace -
makers, cardiac resynchronization therapy-pacemakers or implantable
cardioverter defibrillators, as well as
any other electrica l medical device, should consult thei r physician about
the usage of the wireless charger.
The operations of the wireless char - ger may have an affect on medical
devices.
■To prevent damage or burns
Observe the following precautions.
Failure to do so may result in a possi - bility of equipment failure and dam -
age, catch fire, burns due to overheat.
●Do not insert any metallic objects between the charging area and the
portable device while charging
●Do not place cont ainers with liquid
such as wate r on the wireless char-
ger.
●Do not attach sti ckers, metallic
objects, etc., to the charger area or portable device
●Do not cover with cloth, etc., and charge
●Do not charge po rtable devices other than designated
●Do not attempt to dismantle for dis - assembly or modifications
●Do not hit or appl y a strong force
NOTICE
■Conditions in which the function
may not operate correctly
In the following cond itions, it may not operate correctly
●The portable device is fully charged
●There is foreign matter between the
charge area and portable device
●The temperature of the portable device gets higher from charging
●The charging surf ace of the porta- ble device is facing up
●The placement of the portable device is out of alignment with the
charge area
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airport or other facility that generates strong radio waves
or electrical noise
●When the electronic key is in con -
tact with, or is covered by the fol -
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi - num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that emit
radio waves) are being used nearby
In addition, excluding the above-men -
tioned, when the charger does not
perform normally or the operation dis -
play lamp is flashing continuously, it is
considered that the wireless charger
is malfunctioning. C ontact authorized
Toyota dealer.

7
487
7
Maintenance and care
Maintenance and care
7-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ............... 488
Cleaning and protecting the
vehicle interior ................ 491
7-2. Maintenance
Maintenance requirements 494
7-3. Do-it-yourself maintenance
Do-it-yourself service precau -
tions ................................ 496
Hood ................................. 498
Positioning a floor jack ...... 499
Engine compartment ........ 501
12-volt battery ................... 506
Tires.................................. 509
Tire inflation pressure ....... 529
Wheels.............................. 530
Air conditioning filter ......... 532
Cleaning the DC/DC Con -
verter air intake vent and filter
....................................... 536
Wiper insert replacement .. 539
Electronic key battery ....... 543
Checking and replacing fuses
....................................... 545
Light bulbs ........................ 548

4887-1. Maintenance and care
7-1.Maintenance and care
Working from top to bottom, lib-
erally apply water to the vehicle
body, wheel wells and underside
of the vehicle to remove any dirt
and dust.
 Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
 For hard-to-remove marks, use
car wash soap and rinse thor -
oughly with water.
 Wipe away any water.
 Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean sur -
face, apply wax when the vehicle body
is cool.
■Before car washes
Check that the fuel filler door and charging port lid on your vehicle are
closed properly.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from t he front of the vehi-
cle. Make sure to extend the mirrors
before driving.
●Brushes used in automatic car
washes may scratch the vehicle sur - face, parts (wheel, etc.) and harm
your vehicle’s paint.
●Rear spoiler may not be washable in
some automatic c ar washes. There
may also be an increased risk of dam - age to vehicle.
■High pressure car washes
As water may enter the cabin, do not
bring the nozzle tip near the gaps around the doors or perimeter of the
windows, or spray th ese areas continu-
ously.
■Note for a smart e ntry & start sys- tem
If the door handle becomes wet while
the electronic key is within the effective range, the door may lock and unlock
repeatedly. In that c ase, follow the fol-
lowing correction procedures to wash the vehicle:
●Place the key in a position 2 m (6 ft.) or more separate from the vehicle
while the vehicle is being washed.
(Take care to ensur e that the key is not stolen.)
●Set the electronic key to battery-sav - ing mode to disable the smart entry &
start system. ( →P.224)
■Wheels and wheel ornaments
●Remove any dirt immediately by using
a neutral detergent.
●Wash detergent of f with water imme-
diately after use.
●To protect the paint from damage,
make sure to observe the following
precautions. • Do not use acidic, alkaline or abrasive
detergent.
• Do not use hard brushes.
• Do not use deterg ent on the wheels when they are hot, such as after driv -
ing or parking in hot weather.
Cleaning and protecting
the vehicle exterior
Perform the following to pro -
tect the vehicle and maintain it
in prime condition:
Cleaning instructions

5067-3. Do-it-yourself maintenance
The 12-volt battery is located in the
right-hand side of luggage compart -
ment.
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-
mable and explosive. Therefore,
observe the following precautions before recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to dis -
connect the ground cable.
●Make sure the power switch on the
charger is off when connecting and
disconnecting the charger cables to the 12-volt battery.
■After recharging/reconnecting the
12-volt battery
The hybrid system may not start. Follow the procedure below to initialize the sys-
tem.
1 Shift the shift lever to P.
2 Open and close any of the doors.
3 Restart the hybrid system.
●Unlocking the doors using the smart entry & start system may not be possi -
ble immediately after reconnecting the
12-volt battery. If this happens, use the wireless remote control or the
mechanical key to lock/unlock the
NOTICE
■Do not use any fluid other than
washer fluid
Do not use soapy water or engine antifreeze instead of washer fluid.
Doing so may cause streaking on the
vehicle’s painted sur faces, as well as damaging the pump leading to prob -
lems of the washer fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as nec-
essary.
Refer to the freezing temperatures listed on the label of the washer fluid
bottle.
12-volt battery
Location

543
7
7-3. Do-it-yours elf maintenance
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart entry & start system and
wireless remote control will not func - tion properly.
●The operational range will be reduced.
Prepare the following before replac -
ing the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer, local electrical appliance
shops or camera stores.
●Replace only with the same or equiva -
lent type recomme nded by the manu-
facturer.
●Dispose of used batteries according to
the local laws.
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause the cover damaged.
To prevent damage to the key, cover
the tip of the flathead screwdriver with a rag.
3 Remove the depleted battery
using a small flathead screw -
driver.
When removing the cover, the elec - tronic key module may stick to the
cover and the batt ery may not be visi-
ble. In this case, rem ove the electronic key module in order to remove the bat -
tery.
Insert a new battery with the “+” termi -
Electronic key battery
Replace the battery with a new
one if it is depleted.
Items to prepare
Replacing the battery

5447-3. Do-it-yourself maintenance
nal facing up.
4 When installing, reverse the
steps listed.
WARNING
■Battery precautions
Observe the following precautions.
Failure to do so may result in death or
serious injury.
●Do not swallow the battery. Doing
so may cause chemical burns.
●A coin battery or button battery is
used in the electronic key. If a bat -
tery is swallowed, it may cause severe chemical burns in as little as
2 hours and may result in death or
serious injury.
●Keep away new and removed bat -
teries from children.
●If the cover cannot be firmly closed,
stop using the electronic key and stow the key in t he place where
children cannot reach, and then
contact any auth orized Toyota retailer or Toyota authorized
repairer, or any reliable repairer as
soon as possible.
●If you accidentally swallow a battery
or put a battery into a part of your body, get emergency medical atten -
tion immediately.
■To prevent battery explosion or leakage of flammable liquid or
gas
●Replace the batt ery with a new bat- tery of the same type. If a wrong
type of battery i s used, it may
explode.
●Do not expose batteries to
extremely low pressure due to high altitude or extremely high tempera -
tures.
●Do not burn, break or cut a battery.
■Certification for the electronic key battery
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUC -
TIONS
NOTICE
■When replacing the battery
Use a flathead screwdriver of appro - priate size. Applying excessive force
may deform or damage the cover.
■For normal operation after
replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
●Do not touch or move any other component inside the remote con -
trol.
●Do not bend either of the battery
terminals.

8
559
8
When trouble arises
When trouble arises
8-1. Essential information
Emergency flashers .......... 560
If your vehicle has to be
stopped in an emergency 560
If the vehicle is trapped in rising
water ............................... 561
8-2. Steps to take in an emer -
gency
If your vehicle needs to be
towed .............................. 563
If you think something is wrong
....................................... 566
If a warning light turns on or a
warning buzzer sounds... 568
If a warning message is dis -
played ............................. 578
If you have a flat tire (vehicles
without spare tire) ........... 582
If you have a flat tire (vehicles
with spare tire) ................ 593
If the hybrid system will not
start ................................ 601
If you lose your keys ......... 603
If the fuel filler door cannot be
opened ........................... 603
If the electronic key does not
operate properly ............. 604
If the 12-volt battery is dis -
charged .......................... 606
If your vehicle overheats... 611
If the vehicle becomes stuck
....................................... 615

601
8
8-2. Steps to take in an emergency
When trouble arises
One of the following may be the
cause of the problem:
 The AC charging cable may be
attached to the vehicle.
( →P.135)
 The electronic key may not be
functioning properly. ( →P.604)
 There may not be sufficient fuel
in the vehicle’s tank.
Refuel the vehicle. ( →P.342)
 There may be a malfunction in
the immobilizer system. ( →P.76)
 There may be a malfunction in
the steering lock system.
 The hybrid system may be mal-
functioning due to an electrical
problem such as electronic key
battery depletion or a blown fuse.
However, depending on the type
of malfunction, an interim mea -
sure is available to start the
hybrid system. ( →P.602)
 There is a possibility that the
NOTICE
■Driving with tire chains and the
compact spare tire
Do not fit tire chai ns to the compact spare tire.
Tire chains may damage the vehicle
body and adversely a ffect driving per- formance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact any
authorized Toyota ret ailer or Toyota authorized repairer, or any reliable
repairer as the tire pressure warning
valve and transmitter may be dam - aged if not handled correctly.
If the hybrid system will
not start
Reasons for the hybrid system
not starting vary depending on
the situation. Check the follow -
ing and perform the appropri -
ate procedure:
The hybrid system will not
start even though the cor -
rect starting procedure is
being followed ( →P.317)