Page 558 of 666
5567-3. Do-it-yourself maintenance
the two screws.
10 Extend the mirror.
11 Install the mirror cover.
12 Reconnect the connectors of the
mirror.
13 Align the tabs, and secure the
mirror by pushing in each diago -
nally-opposite pair of tabs in
order.
Make sure to insert the tabs in order as shown in the illustration, and push them
in until a click is heard.
If you do not hear the click, do not force the tabs in. Instead , remove the mirror
and check that the tabs are aligned.
Page 567 of 666

565
8
8-2. Steps to take in an emergency
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire strap -
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to supp ress vehicle move-
ment during transportation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for short distances at under 30
km/h (18 mph).
A driver must be i n the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench
and towing eyelet. ( →P.583,
594)
2 Using a flathead screwdriver,
remove eyelet cover ( ), and
then remove eyelet cover ( ).
To protect the bodywork, place a rag
between the screwdriver and the vehi - cle body as shown in the illustration.
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench (if equipped) or hard
metal bar.
Using a flatbed truck
Emergency towing
Emergency towing proce -
dure
A
B
Page 574 of 666

5728-2. Steps to take in an emergency
■Toyota parking assist-sensor OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■PKSB OFF indicator*
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
(If equipped)
When a buzzer sounds:
Indicates a ma lfunction in the Toyota parking assist-
sensor function
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
→ Follow the instructions displayed on the multi-
information display. ( →P.416, 578)
Warning lightDetails/Actions
(If equipped)
If “Parking Support Brake Malfunction Visit Your
Dealer” is displayed on the multi-information display:
Indicates a malfun ction in the PKSB (Parking Support
Brake) system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
If “Parking Assist Unavaila ble” is displayed on the
multi-information display:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.
→ Follow the instructions displayed on the multi-
information display. ( →P.424, 578)
Page 575 of 666

573
8
8-2. Steps to take in an emergency
When trouble arises
■BSM OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■RCTA OFF indicator* (warning buzzer)
*: This light illuminates on the multi-information display.
■Slip indicator light
Warning lightDetails/Actions
Indicates a ma lfunction in the BSM (Blind Spot Moni-
tor) function
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Indicates that the rear bum per around the radar sen-
sor is covered with dirt, etc. ( →P.408)
→ Follow the instructions displayed on the multi-
information display. ( →P.394, 578)
Warning lightDetails/Actions
(If equipped)
Indicates a malfunction in the RCTA (Rear Crossing
Traffic Alert) function
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Indicates that the rear bum per around the radar sen-
sor is covered with dirt, etc. ( →P.408)
→ Follow the instructions displayed on the multi-
information display. ( →P.394, 578)
Warning lightDetails/Actions
Indicates a malfunction in:
The VSC/Trailer Sway Control system;
The TRC system;
The Trail Mode function; or
The hill-start assist control system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Page 601 of 666
599
8
8-2. Steps to take in an emergency
When trouble arises
■If you have a flat front tire on a road
covered with snow or ice (except 235/55R19 tires)
Install the compact spare tire on one of
the rear wheels of t he vehicle. Perform
the following steps and fit tire chains to the front tires:
1 Replace a rear tire with the compact spare tire.
2 Replace the flat front tire with the tire removed from the rear of the vehicle.
3 Fit tire chains to the front tires.
■Certification for the jack
Page 605 of 666

603
8
8-2. Steps to take in an emergency
When trouble arises
1 Remove the cover inside the
luggage compartment by insert -
ing a screwdriver.
When removing the cover, to prevent damage, cover the tip of the screw -
driver with a rag.
2 Pull the lever.
Using the lever to open the fuel filler
door may not allow for an adequate
reduction in fuel tank pressure before refueling. To prevent fuel from spilling
out, turn the cap slowly when removing
it.
During refueling, fuel may spill out from
the filler opening due to air being dis-
charged from insi de the fuel tank.
If you lose your keys
New genuine keys can be
made by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli -
able repairer using the other
key and the key number
stamped on your key number
plate. Keep the plate in a safe
place such as your wallet, not
in the vehicle.
NOTICE
■When an electron ic key is lost
If the electronic ke y remains lost, the
risk of vehicle theft increases signifi - cantly. Visit any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer immediately with all remaining electronic keys that
were provided with your vehicle.
If the fuel filler door can-
not be opened
If the fuel filler door opener
switch cannot be operated,
contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable
repairer to service the vehicle.
In case where refueling is
urgently necessary, the follow -
ing procedure can be used to
open the fuel filler door.
Opening the fuel filler door
Page 608 of 666

6068-2. Steps to take in an emergency
played on the multi-information
display.
4 Press the power switch shortly
and firmly.
In the event that the hybrid system
still cannot be st arted, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the hybrid system
Shift the shift lever to P, set the parking
brake and press the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is rec ommended that the
electronic key battery be replaced
immediately when the battery is depleted. ( →P.543)
■Alarm (if equipped)
Using the mechanical key to lock the
doors will not set the alarm system.
If a door is unlocked using the mechani -
cal key when the al arm system is set,
the alarm may be triggered. ( →P.78)
■Changing power switch modes
Release the brake pedal and press the power switch in step 3 above.
The hybrid system does not start and
modes will be changed each time the switch is pressed. ( →P.320)
If you have a set of jumper (or
booster) cables an d a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Vehicles with alarm (→P.78)
Confirm that the electronic key
is being carried.
When connecting the jumper (or booster) cables, depending on the situ -
ation, the alarm ma y activate and the
doors locked. ( →P.79)
2Open the hood (→P.498) and
fuse box cover.
If the 12-volt battery is
discharged
The following procedures may
be used to start the hybrid sys -
tem if the vehicle’s 12-volt bat -
tery is discharged.
You can also call any autho -
rized Toyota ret ailer or Toyota
authorized repairer, or any reli -
able repairer or a qualified
repair shop.
Restarting the hybrid sys -
tem
Page 609 of 666
607
8
8-2. Steps to take in an emergency
When trouble arises
Push claw ( ) and ( ) to com -
pletely release the lock, and then lift up the cover.
3 Open the exclusive jump start-
ing terminal cover.
4 Connect a positive jumper cable clamp to on your vehicle and con-
nect the clamp on the other end o f the positive cable to on the sec-
ond vehicle. Then, connect a ne gative cable clamp to on the second
vehicle and connect the clamp at the other end of the negative cable to
.
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclu sive jump
starting terminal and any moving parts as shown in the illustra tion
5 Start the engine of the second
vehicle. Increase the engine
speed slightly and maintain at
that level for a pproximately 5
AB
A
B
C
D
A
B
C
D