2021 TOYOTA RAV4 airbag off

471-1. For safe use
1
For safety and security
■There is a malfunction in the system
*1: The system judges a person of adult size as an adult. When a smaller
adult sits in the front passenger seat, the system may not recognize
him/her as an adult depending on his/her physique and posture.
*2: In the event the front passenger is wearing a seat belt.
*3: In the event the front passenge r does not wear a seat belt.
*4: For some children, child in seat, child in booster seat or chi ld in convert-
ible seat, the system may not recognize him/her as a child. Fac tors
which may affect this can be the physique or posture.
*5: Never install a rear-facing ch ild restraint system on the front passenger
seat. A forward-facing child res traint system should only be installed on
the front passenger sea t when it is unavoidable. ( P.53)
*6: In case the indicator light is not illuminated, consult this m anual on how
to install the child restr aint system properly. (P.50)
Indicators/warn-
ing lights
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG OFF”
SRS warning light
OnDriver’s and front passenger’s seat belt reminder light
DevicesFront passenger airbagDeactivatedFront passenger seat cushion airbag

531-2. Child safety
1
For safety and security
■When installing a child
restraint system to a front
passenger seat
For the safety of a child, install a
child restraint system to a rear
seat. When installing a child
restraint system to the front pas-
senger seat is unavoidable,
adjust the seat as follows and
install the child restraint system.
 Adjust the seatback angle to
the most upright position.
 Move the front seat fully rear-
ward.
 If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,
remove the head restraint.
Otherwise, put the head
restraint in the upper most
position.
When using a child
restraint systemWARNING
■When using a ch ild restraint
system
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●Never install a re ar-facing child
restraint system on the front
passenger seat even if the “AIR
BAG OFF” indicator light is illu-
minated. In the event of an acci-
dent, the force of the rapid
inflation of the front passenger
airbag can cause death or seri-
ous injury to the child if the rear-
facing child restraint system is
installed on the front passenger
seat.
●A forward-facing child restraint
system may be installed on the
front passenger seat only when
it is unavoidable. A child
restraint system that requires a
top tether strap should not be
used in the front passenger seat
since there is no top tether strap
anchor for the front passenger
seat.

541-2. Child safety
A child restraint system for a
small child or baby must itself be
properly restrained on the seat
with the lap portion of the
lap/shoulder belt.
■Installing child restraint
system using a seat belt
(child restraint lock func-
tion belt)
Install the child restraint system
in accordance to the operation
WARNING
●A forward-facing c hild restraint
system may be installed on the
front passenger seat only when
it is unavoidable. When install-
ing a forward-facing child
restraint system on the front
passenger seat, adjust the seat-
back angle to the most upright
position, move the seat to the
rearmost position, even if the
“AIR BAG OFF” indicator light is
illuminated.
If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,
remove the head restraint.
●Do not allow the child to lean
his/her head or any part of
his/her body against the door or
the area of the seat, front or rear
pillars, or roof side rails from
which the SRS side airbags or
SRS curtain shield airbags
deploy even if the child is
seated in the child restraint sys-
tem. It is dangerous if the SRS
side and curtain shield airbags
inflate, and the impact could
cause death or serious injury to
the child.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Use a child restraint system
suitable to the age and size of
the child and install it to the rear
seat.
●If the driver’s seat interferes
with the child restraint system
and prevents it from being
attached correctly, attach the
child restraint system to the
right-hand rear seat.
●Adjust the front passenger seat
so that it does not interfere with
the child restraint system.
Child restraint system
fixed with a seat belt

681-3. Emergency assistance
When the engine switch is
turned to ON, the red indicator
light comes on for 2 seconds
then turns off. Afterward, the
green indicator light comes on,
indicating that the service is
active.
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
Toyota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-877-855-
8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow
the prompts for Safety Connect
to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
Safety Connect LED light
Indicators
Safety Connect services

3654-5. Using the driving support systems
4
Driving
needed to turn the steering
wheel
■Dynamic Torque Control
AWD system (if equipped)
Automatically switches from
front-wheel drive to all-wheel
drive (AWD) according to the
driving conditions, helping to
ensure reliable handling and
stability. Examples of condi-
tions where the system will
switch to AWD are when corner-
ing, going uphill, starting off or
accelerating, and when the road
surface is slippery due to snow,
rain, etc.
■Dynamic Torque Vectoring
AWD system (if equipped)
Automatically switches from
front wheel drive to all-wheel
drive (AWD) according to the
driving conditions, helping to
ensure reliable handling and
stability. Examples of condi-
tions where the system will
switch to AWD are when corner-
ing, going uphill, starting off or
accelerating, and when the road
surface is slippery due to snow,
rain, etc.
Also, when the vehicle is corner-
ing, the drive torque distribution
between the front and rear
wheels and between the rear left
and right wheels is precisely
controlled to improve drivability
and stability.
■The Secondary Collision
Brake
When the SRS airbag sensor
detects a collision and the sys-
tem operates, the brakes and
brake lights are automatically
controlled to reduce the vehicle
speed and help reduce the pos-
sibility of further damage due to
a secondary collision.
■When the TRAC/VSC/Trailer
Sway Control systems are oper-
ating
The slip indicator light will flash
while the TRAC/VSC /Trailer Sway
Control systems are operating.
■Disabling the TRAC system
If the vehicle gets stuck in mud, dirt
or snow, the TRAC system may
reduce power from the engine to the
wheels.
Pressing to turn the system off
may make it easier for you to rock
the vehicle in order to free it.
To turn the TRAC system off,
quickly press and release .
“Traction Contro l Turned OFF” will

3674-5. Using the driving support systems
4
Driving
versa, operation sounds and vibra-
tions may be generated, but this is
not a malfunction.
■EPS operation sound
When the steering wheel is oper-
ated, a motor sou nd (whirring
sound) may be heard. This does not
indicate a malfunction.
■Automatic reactivation of
TRAC, Trailer Sway Control and
VSC systems
After turning the TRAC, Trailer
Sway Control and VSC systems off,
the systems will be automatically re-
enabled in the following situations:
●When the engine switch is turned
off.
●If only the TRAC system is turned
off, the TRAC will turn on when
vehicle speed increases.
If both the TRAC and VSC sys-
tems are turned off, automatic re-
enabling will not oc cur when vehi-
cle speed increases.
■Operating conditions of Active
Cornering Assist
The system operates when the fol-
lowing occurs.
●TRAC/VSC can operate
●The driver is at tempting to accel-
erate while turning
●The system detects that the vehi-
cle is drifting to the outer side
●The brake pedal is released
■Reduced effectiveness of the
EPS system
The effect iveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a
result. Should this occur, refrain
from excessive steering input or
stop the vehicle and turn the engine
off. The EPS syste m should return
to normal within 10 minutes.
■Secondary Collision Brake
operating conditions
The system operates when the SRS
airbag sensor de tects a collision
while the vehicle is in motion. How-
ever, the system does not operate in
any of the following situations.
●The vehicle speed is below 6 mph
(10 km/h)
●Components are damaged
■Secondary Collision Brake
automatic cancellation
The system is automatically can-
celed in any of th e following situa-
tions.
●The vehicle speed drops below
approximately 6 mph (10 km/h)
●A certain amount of time elapses
during operation
●The accelerator pedal is
depressed a large amount
■If a message about AWD is shown on the multi-information display
(AWD models)
Perform the following actions.

5336-2. Using the interior lights
6
Interior features
Turns the switch to the door
position (door linked)
When a door is opened while the
door position is on, the lights turn
on.
1Turns the door position on
2 Turns the lights off
■Rear interior light
1 Turns the light off
2 Turns the door position on
When a door is opened while the
door position is on, the light turns
on.
3Turns the light on
Turns the lights on/off
■Illuminated entry system (vehi-
cles with smart key system)
The lights automatically turn on/off
according to the engine switch
mode, the presence of the elec-
tronic key, whether the doors are
locked/unlocked, and whether the
doors are opened/closed.
■To prevent the battery from
being discharged
If the interior light s remain on when
the engine switch is turned to OFF,
the lights will go off automatically
after 20 minutes.
■The interior lights will turn on
automatically when
If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the in terior lights will
turn on automatically.
The interior lights will turn off auto-
matically after approximately 20
minutes.
The interior lights can be turned off
manually. However, in order to help
prevent further co llisions, it is rec-
ommended that they be left on until
safety can be ensured.
(The interior lights may not turn on
automatically depending on the
force of the impact and conditions of
the collision.)
■Customization
Setting (e.g. the time elapsed before
the lights turn off) can be changed.
(Customizable features: P.710)
Operating personal lights

5707-1. Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle.
Doing so may cause electrical
components, etc., to malfunc-
tion or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
( P.34)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
(  P.555) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in dea th or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use a polis h wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the f ollowing types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use a polish wax or pol-
ish cleaner. The instrument
panel’s or other interior part’s
painted surface may be dam-
aged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system abov e or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.226)