2021 TOYOTA PRIUS ESP

441-1. For safe use
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SRS airbag deployment conditions (SRS side and curtain shield a irbags)
● The SRS side and curtain shield airbags will deploy in the even t of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/ h]).
● Both SRS curtain shield airbags will deploy in the event of veh icle rollover.
● Both SRS curtain shield airbags may also deploy in the event of a severe
frontal collision.
■ Conditions under which the SRS ai rbags may deploy (inflate), other than
a collision
The SRS front airbags and SRS curtain shield airbags may also d eploy if a
serious impact occurs to the underside of your vehicle. Some ex amples are
shown in the illustration.
The SRS curtain shield airbags may also deploy under the situat ions shown
in the illustration. ● Hitting a curb, edge of pavement or hard
surface
● Falling into or jumping over a deep hole
● Landing hard or falling
● The angle of vehicle tip-up is marginal.
● The vehicle skids and hits a curb stone.

761-3. Emergency assistance
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Safety Connect
Microphone
LED light indicators
“SOS” button
: If equipped
Safety Connect is a subscription-based telematics service that
uses Global Positioning System (GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at Toyota.com in the
United States, Toyotapr.com in Puerto Rico and Toyota.ca in
Canada. All use of the Safety Connect service is subject to suc h
then-applicable Terms and Conditions.
System components
Type A
Type B
1
2
3

771-3. Emergency assistance
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For safety and security
Subscribers have the following Safety Connect services available:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency service
providers. ( P. 7 9 )
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 79)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 7 9 )
● Enhanced Roadsi de Assistance
Provides drivers various on-road assistance. (P. 8 0 )
After you have signed the Telema tics Subscription Service Agreement
and are enrolled, you can begin receiving services.
A variety of subscription terms are available for purchase. Con tact
your Toyota dealer, call the following appropriate Customer Exp eri-
ence Center or push the “SOS” button in your vehicle for furthe r sub-
scription details. • The United States
1-800-331-4331
• Canada
1-888-869-6828
• Puerto Rico
1-877-855-8377
Services
Subscription

781-3. Emergency assistance
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■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
when Safety Connect is active and in use.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the contiguous United States only). Contact with the Safety Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or rec eive emer-
gency service support. Enrollment and Telematics Subscription S ervice
Agreement required. A variety of subscription terms is availabl e; charges
vary by subscription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin I slands.
For vehicles first sold in the U.S. Virgin Islands, no Safety C onnect services
will function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.
When the power switch is turned to ON mode, the red indicator l ight
comes on for 2 seconds then turns off. Afterward, the green ind icator
light comes on, indicating t hat the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
Safety Connect LED light Indicators

791-3. Emergency assistance
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For safety and security
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locati ng and recovering the vehicle.
After filing a police report, call the Customer Experience Cent er at
1-800-331-4331 in the United States, 1-877-855-8377 in Puerto
Rico or 1-888-869-6828 in Canada, and follow the prompts for
Safety Connect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
Safety Connect services

801-3. Emergency assistance
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Enhanced Roadside Assistance
Enhanced Roadside As
sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Roadside Assistance services an d their limitations, please see the
Safety Connect Terms and Conditions, which are available at
Toyota.com in the United States, Toyotapr.com in Puerto Rico an d
Toyota.ca in Canada.
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-po wer
radio transmitter and receiver. I t receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wi re-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the following U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scienti fic literature. Over 120 scientists, engi-
neers, and physicians from unive rsities, and government health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines i n
addition to those standards.
Safety information for Safety Connect

901-4. Hybrid system
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■If a warning light comes on, a warning message is displayed, or the
12-volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact your Toyota dea ler.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at least enough gasoline to make the lo w fuel level
warning light ( P. 594) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
2.0 gal. [7.5 L, 1.7 Imp.gal.], when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when th e vehicle is
inclined.)
■ Electromagnetic waves
●High voltage parts and cables on hybrid vehicles incorporate el ectromag-
netic shielding, and therefore emit approximately the same amount of elec-
tromagnetic waves as conventional gasoline powered vehicles or home
electronic appliances.
● Your vehicle may cause sound interference in some third party-p roduced
radio parts.
■ Hybrid battery ( traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.
■ Starting the hybrid system in a n extremely cold environment
When the hybrid battery (traction battery) is extremely cold (b elow approxi-
mately -22°F [-30°C]) under the influence of the outside temper ature, it may
not be possible to start the hybrid system. In this case, try to start the hybrid
system again after the temperature of the hybrid battery increases due to the
outside temperature increase etc.

106
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2. Instrument cluster
WARNING
■To prevent an accident
■ Caution for use while driving
For safety, avoid operating the meter control switch while driv ing as much
as possible, and do not look continuously at the multi-informat ion display
while driving. Stop the vehicle and operate the meter control s witch. Failure
to do so may cause a steering wheel operation error, resulting in an unex-
pected accident.
NOTICE
■ The information display at low temperatures
Allow the interior of the vehicle to warm up before using the liquid crystal
information display. At extremely low temperatures, the information display
monitor may respond slowly, and display changes may be delayed.
Do not place anything or attach a sticker
in front of the instrument cluster. The item
may obscure or obstruct the display, or
could reflect off the display, possibly
causing an accident.