2021 TOYOTA C-HR phone

472-3. Apple CarPlay®/Android Auto™
2
Basic function
SymptomSolution
An Apple Car-
Play/Android Auto con-
nection cannot be
established.
Check if the device supports Apple Car-
Play/Android Auto.
Check if Apple CarPlay/Android Auto is
enabled on the connected device.
Check if that the Androi d Auto application is
installed to the device to be connected.
For details, refer to
https://www.apple.com/ios/carplay/
,
https://www.android.com/auto/
.
For available countries or areas for Apple Car-
Play, refer to https://w ww.apple.com/ios/
feature-availability/#apple-carplay.
Check if “Apple CarPla y”/“Android Auto” of
“Projection Settings” on the general settings
screen is set to on. ( P. 5 1 )
Check if the USB cable be ing used is securely
connected to the device and USB port.
Try connecting the smartphone directly to the
USB port in the vehicle, without using the hub.
For Apple CarPlay: Check if the Lightning cable
being used is certified by Apple and check if Siri
is enabled.
After checking all of the above, try to establish
an Apple CarPlay/Android Auto connection.
(  P. 4 4 )
When an Apple Car-
Play/Android Auto con-
nection is established and
a video is being played,
the video is not displayed,
but audio is output
through the system.
As the system is not designed to play video
through Apple CarPlay/Android Auto, this is not
a malfunction.
Although an Apple Car-
Play/Android Auto con-
nection is established,
audio is not output
through the system.
The system may muted or the volume may be
low. Increase the system volume.

482-3. Apple CarPlay®/Android Auto™
The Apple Car-
Play/Android Auto screen
has artifacts and/or audio
from Apple Car-
Play/Android Auto has
noise.
Check if the USB cable being used to connect
the device to the system is damaged. To check
if the USB cable is damaged internally, connect
the device to another system, such as a PC,
and check if the device is recognized by the
connected system. (The device should begin
charging when connected.)
After checking all of the above, try to establish
an Apple CarPlay/Android Auto connection.
(  P. 4 4 )
The map display of the
Apple CarPlay Maps app
cannot be enlarged or
contracted with pinch
multi-touch gestures.
As the Apple CarPlay Maps app is not compati-
ble with pinch multi-touch gestures, this is not a
malfunction.
During Apple CarPlay
music application (Apple
Music, Spotify, etc.) play-
back, if the iPhone is
operated to start and play
audio from an application
that is not compatible with
Apple CarPlay
* and the
onboard device volume is
changed, the audio of the
incompatible application
stops and the system
resumes playback of the
original music application.
This operation is perfo rmed according to the
specification of the onboard device, this is not a
malfunction.
After interrupt audio (such
as navigation route guid-
ance) is played from an
application that is not
compatible with Apple
CarPlay while the onboard
device is playing audio
(FM/AM, CD, etc.), the
system does not resume
playback of the original
audio (FM/AM, CD, etc.).
This operation is perfo rmed according to the
specification of the onboard device, this is not a
malfunction. Manually change the audio source
by yourself. Or, do not use applications that are
not compatible with Apple CarPlay.
* Due to
some navigation applications are compatible
from iOS 12, upd ate to the latest iOS and appli-
cation versions.
SymptomSolution

492-3. Apple CarPlay®/Android Auto™
2
Basic function
*: Applications not compatible with Apple CarPlay are applications installed
on the iPhone that are not disp layed on the Apple CarPlay scree n appli-
cation list. (such as visual voicemail)
When using Apple Car-
Play, route guidance
arrows and turn by turn
navigation are not dis-
played on the multi-infor-
mation display and
system display. When
using Android Auto, turn
by turn navigation is not
displayed on the multi-
information display and
system display.
This is not a malfunction as display of these
items is not possibl e with this function.
When using Android Auto,
hands-free call audio can-
not be heard from the
vehicle’s speakers.
Disconnect the phone fr om the USB cable and
check if hands-free call audio can be heard
using the hands-free system.
Connect the phone to the system using Android
Auto, turn up the volume on the system and
check if hands-free call audio can be heard.
Check if other sounds can be heard from the
vehicle’s speakers.
SymptomSolution

522-4. Other settings
2Adjust the clock manually.
Select “+” to set the time for-
ward one hour and “-” to set
the time back one hour.
Select “+” to set the time for-
ward one minute and “-” to
set the time back one minute.
Select to round to the nearest
hour.
e.g.
1:00 to 1:29  1:00
1:30 to 1:59  2:00
*: This function is not made avail-
able in some countries or areas.
1 Display the general settings
screen. ( P.51)
2 Select “Projection Settings”.
3 Select the desired items to
be set. Select to turn Apple CarPlay
connection establishment
on/off. (
P.44)
Depending on the system,
this setting cannot be
changed when a device is
connected to the system via
USB. Disconnect the device
before attempting to change
the setting.
Select to turn Android Auto
connection establishment
on/off. ( P.45)
Depending on the system,
this setting cannot be
changed when a device is
connected to the system via
USB. Disconnect the device
before attempting to change
the setting.
The driver settings feature will
allow the system to link some
preferences (such as audio pre-
sets, screen theme, language,
etc.) to a paired Bluetooth
®
phone.
1 Display the general settings
screen. ( P. 5 1 )
2 Select “Driver Setting”.
Projection settings
*
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532-4. Other settings
2
Basic function
3Select “Enable This Feature”.
1 Select “Manually Select
Linked Settings”.
2 Select the desired phone.
 After a few seconds, loaded
screen automatically switches
to the home screen.
Registered or changed per-
sonal settings will be deleted or
returned to their default condi-
tions.
1 Display the general settings
screen. ( P.51)
2 Select “Delete Personal
Data”.
3 Select “Delete”. 4
Select “Yes” when the confir-
mation screen appears.
Examples of settings that can be
returned to their default conditions:
Audio settings
 Phone settings
etc.
*: Vehicles equipped with DCM
only. This function is not made
available in some countries or
areas.
When the automatic update
check function is enabled, if a
software update is available
from the Cloud, a message will
be displayed.
1 Display the general settings
screen. ( P. 5 1 )
2 Select “Software Update Set-
ting”.
3 Select “Automatic Update
Check” to enable/disable the
automatic update check func-
tion.
●When software update information
is displayed, contact your Toyota
dealer.
Manually select linked set-
tings
Deleting personal data
Software update settings*

562-4. Other settings
1Enter the 4-digit personal
code and select “OK”.
●If an incorrect security code (4-
digit number) is entered 6 times,
the system will not accept another
security code (4-digit number) for
10 minutes.
*: Entune Audio Plus with DCM
only. This function is not made
available in some countries or
areas.
Dealer information can be regis-
tered in the system. If the vehi-
cle alert screen is displayed,
selecting the call dealer button
on the screen will call the phone
number registered in the dealer
information.
1 Display the vehicle settings
screen. ( P.56)
2 Select “Dealer Info”.
3 Select the desired items to
be edited.
Select to enter the name of a
dealer. ( P.58) Select to enter the name of a
dealer member. (
P.58)
Select to enter the phone
number. ( P.58)
Select to delete the dealer
information displayed on the
screen.
1 Select “Edit” next to “Dealer”
or “Contact”.
2 Enter the name and select
“OK”.
1 Select “Edit” next to “Phone
#”.
2 Enter the phone number and
select “OK”.
If the valet mode has been
activated
Setting dealer informa-
tion*
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59
3
3
Audio/visual system
Audio/visual system
3-1. Basic operationQuick reference.............. 60
Some basics .................. 61
3-2. Radio operation
AM/FM/SiriusXM
® Satellite
Radio ............................ 65
3-3. Media operation USB memory.................. 73
iPod/iPhone (Apple Car- Play) ............................. 75
Android Auto .................. 78
Bluetooth
® audio ............ 79
3-4. Audio/visual remote con- trols
Steering switches ........... 83
3-5. Setup Audio settings ................ 84
3-6. Tips for operating the audio/visual system
Operating information .... 86

603-1. Basic operation
3-1.Basic operation
The audio control screen can be reached by the following methods:
From the “AUDIO” button
1 Press the “AUDIO” button.
From the “MENU” button
1 Press the “MENU” button, then select “Audio”.
 Using the radio ( P. 6 5 )
 Playing a USB memory ( P.73)
 Playing an iPod/iPhone (Apple CarPlay
*) ( P. 7 5 )
 Using the Android Auto
* ( P.78)
 Playing a Bluetooth
® device ( P.79)
 Using the steering wheel audio switches ( P.83)
 Audio system settings ( P.84)
*: This function is not made availa ble in some countries or areas.
Quick reference
Functional overview