2021 TOYOTA C-HR Accessories, Audio & Navigation (in English)

1376-2. Setup
6
Phone
3Check that a confirmation
screen is displayed when the
operation is complete.
■Registering contacts in the
favorites list in a different
way (from the contact
details screen)
1 Display the phone top
screen. ( P.114)
2 Select “Contacts” and select
the desired contact.
3 Select “Add Favorite”.
4 Check that a confirmation
screen is displayed when the
operation is complete.
■Deleting the contacts in the
favorites list
1 Select “Remove Favorite”.
2 Select the desired contacts
and select “Remove”.
3 Select “Yes” when the confir-
mation screen appears.
4 Check that a confirmation
screen is displayed when the
operation is complete.
■Deleting contacts in the
favorites list in a different
way (from the contact
details screen)
1 Display the phone top
screen. ( P.114)
2 Select “Favorites” or “Con-
tacts” and select the desired
contact to delete.
3 Select “Remove Favorite”. 4
Select “Yes” when the confir-
mation screen appears.
5 Check that a confirmation
screen is displayed when the
operation is complete.
Calls can be made by saying the
voice tag of a registered contact
in the contact list. ( P.96)
1 Select “Manage Voice Tags”.
2 Select the desired item to be
set.
Select to register a new voice
tag. ( P.137)
Select to edit a voice tag.
( P.138)
Select to delete a voice tag.
( P.138)
■Registering a voice tag
Up to 50 voice tags can be reg-
istered.
1 Select “New”.
2 Select the desired contact to
register a voice tag for.
3 Select “REC” and record a
voice tag.
 When recording a voice tag, Setting voice tags
A
B
C

1386-2. Setup
do so in a quiet area.
“Play”: Select to play the voice tag.
4Select “OK” when voice tag
registration is complete.
■Editing a voice tag
1 Select “Edit”.
2 Select the desired contact to
edit.
3 Follow the steps in “Register-
ing a voice tag” from step 3 .
( P.137)
■Deleting the voice tag
1 Select “Delete”.
2 Select the desired contact
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and
deleted at the same time.
●Voice tags are deleted when the
set language of the system is
changed. ( P. 5 1 )
1 Display the phone settings
screen. ( P.130)
2 Select “Messaging”. 3
Select the desired item to be
set.
Select to set automatic mes-
sage transfer on/off.
Select to set automatic mes-
sage readout on/off.
Select to set updating mes-
sage read status on phone
on/off.
Select to set display of mes-
saging account names on the
message screen on/off.
When set to on, messaging
account names used on the
cellular phone will be dis-
played.
Select to set adding the vehi-
cle signature to outgoing
messages on/off.
The vehicle signature can be
edited. ( P.139)
Select to reset all setup
items.
●Depending on the phone, these
functions may not be available.
1 Select “Vehicle Signature”.
Message settings screen
Vehicle signature settings
A
B
C
D
E
F

1396-2. Setup
6
Phone
2Select the desired item to be
set.
Select to set adding the vehi-
cle signature to outgoing
messages on/off.
Select to edit the vehicle sig-
nature. ( P.139)
Select to reset all setup
items.
■Editing vehicle signature
1 Select “Edit Vehicle Signa-
ture”.
2 Enter desired signature with
using keyboard.
3 Select “OK”.
4 Select “OK” on the confirma-
tion screen, or select “Edit
Again” when it needs to
amend.
A
B
C

1406-3. What to do if...
6-3.What to do if...
■When using the hands-free
system with a Bluetooth
®
device
The hands-free system or Blue-
tooth
® device does not work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with
the hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
Likely causeSolution
The connected
device may not
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices which
operation has
been confirmed
on this system,
check with your
Toyota dealer or
the following web-
site:
https://www.toy-
ota.com/
audio-multimedia
in the United
States,
https://www.toy-
ota.ca/connected
in Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
The Bluetooth®
version of the
connected cellu-
lar phone may
be older than the
specified ver-
sion.Use a cellular
phone with Blue-
tooth
® version
2.0 or higher
(recommended:
Ve r. 4 . 2 ) .
(  P. 3 0 )

1416-3. What to do if...
6
Phone
A Bluetooth® connection can-
not be made.
■When making/receiving a
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be
transferred manually/automati-
cally.
Likely causeSolution
An incorrect
passcode was
entered on the
cellular phone.Enter the correct
passcode on the
cellular phone.
The registration
operation has
not been com-
pleted on the cel-
lular phone side.
Complete the
registration oper-
ation on the cel-
lular phone
(approve regis-
tration on the
phone).
Old registration
information
remains on
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration
information from
both this system
and the cellular
phone, then reg-
ister the cellular
phone you wish
to connect to this
system. ( P. 3 4 )
Likely causeSolution
Another Blue-
tooth
® device is
already con-
nected.
Manually con-
nect the cellular
phone you wish
to use to this
system. ( P. 3 2 )
Bluetooth® func-
tion is not
enabled on the
cellular phone.Enable the Blue-
tooth
® function
on the cellular
phone.
Automatic Blue-
tooth
® connec-
tion on this
system is set to
off.
Set automatic
Bluetooth
® con-
nection on this
system to on
when the engine
switch is in ACC
or ON. ( P. 3 6 )
Preferred device
settings function
on this system is
set to on.
Set preferred
device settings
function on this
system to off.
( P. 3 7 )
Set the desired
cellular phone to
the highest auto-
matic connec-
tion priority.
( P. 3 7 )
Likely causeSolution
Your vehicle is in
a area.
Move to where
no longer
appears on the
display.
Likely causeSolution

1426-3. What to do if...
Phonebook data cannot be edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
https://www.
toyota.com/
audio-multimedia
in the United
States,
https://www.
toyota.ca/
connected
in Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.133)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.133)
Likely causeSolution
Message trans-
f e r i s n o t e n a b l e d
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.133)
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.131)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.

1436-3. What to do if...
6
Phone
■In other situations
The Bluetooth
® connection sta-
tus is displayed at the top of the
screen each time the engine
switch is in ACC or ON.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
●For details, refer to the owner’s
manual that came with the cellular
phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P. 3 7 )
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s Blue-
tooth
®
connection.
Disable the Wi-
Fi
® connection of
the cellular
phone.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its opera-
tion might affect
this system.
Likely causeSolution

1446-3. What to do if...