451
7
When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
4527-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
●The hybrid system warning message is shown on the multi-informa-
tion display and the vehicle does not move.
●The vehicle makes an abnormal sound.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
●When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is necessary to contact dealers before towing
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake.
Turn automatic mode off.
(P. 212)Use a towing dolly under the
front wheels.
4627-2. Steps to take in an emergency
WARNING
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact your To y o t a
dealer. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
■When the electric power steering system warning light comes on
When the light comes on yellow, the assist to the power steering is
restricted. When the light comes on red, the assist to the power steering is
lost and handling operations of the steering wheel become extremely
heavy.
If the steering wheel becomes heavier than usual when operating, hold
firmly and operate using more force than usual.
■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire
inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inflation pres-
sure adjustment, it is probable that you have a flat tire. Check the tires.
If a tire is flat, change it with the spare tire and have the flat tire
repaired by the nearest Toyota dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,
you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
5318-2. Customization
8
Vehicle specifications
■Moon roof* (P. 177)
*: If equipped
■
Driving position memory* (P. 159)
*: If equipped
■
Automatic light control system (P. 218)
FunctionDefault settingCustomized setting
Linked operation of com-
ponents when mechani-
cal key is used (open
only)
Slide onlyTilt only—O
Linked operation of com-
ponents when wireless
remote control is used
Slide onlyTilt only—O
12
FunctionDefault settingCustomized setting
Selecting doors linked to
the memory recall func-
tion
Driver’s doorAll doors—O
Driver’s seat movement
when exiting the vehicleStandardOffOOPartial
Steering wheel move-
mentTilt onlyTelescopic only
OO
Tilt & telescopic
Off
12
FunctionDefault settingCustomized setting
Light sensor sensitivityStandard-2 to 2OO
Time elapsed before
headlights automatically
turn off after doors are
closed
30 seconds
Off
OO60 seconds
90 seconds
12
541What to do if... (Troubleshooting)
●Did you press the power switch while firmly depressing the brake pedal?
(P. 196)
●Is the shift lever in P? (P. 198)
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4b0048000300590048004b004c0046004f004800220003000b[P. 148)
●Is the steering wheel unlocked? (P. 199)
●Is the electronic key battery weak or depleted?
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44000300570048005000530052005500440055005c0003005a[ay.
(P. 485)
●Is the 12-volt battery discharged? (P. 487)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
power switch in ON mode. (P. 209)
●It is locked automatically to prevent theft of the vehicle. (P. 199)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 173)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not operating) for a period of
time. (P. 198)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
The power switch is turned off automatically
546Alphabetical index
Child safety ................................ 53
12-volt battery
precautions ................. 413, 492
Airbag precautions .................. 37
Battery precautions ....... 413, 492
Child restraint system ............. 54
How your child should wear
the seat belt .......................... 30
Installing child restraints ......... 58
Moon roof precautions .......... 180
Power window lock switch .... 173
Power window precautions ... 176
Rear door child-protectors .... 141
Removed electronic key
battery precautions ............. 440
Seat belt extender
precautions ........................... 33
Seat belt precautions .............. 32
Seat heater precautions........ 349
Trunk precautions ................. 146
Child-protectors....................... 141
Cleaning ........................... 386, 389
Exterior ................................. 386
Interior................................... 389
Seat belts .............................. 390
Wheels and wheel
ornaments .......................... 387
Coat hooks ............................... 376
Condenser ................................ 408
Connected Services
*
Console box ............................. 356
Consumption
screen............................. 106, 128
Coolant
Capacity ................................ 506
Checking ............................... 407
Preparing and checking
before winter....................... 333
Cooling system ........................ 407
Hybrid system
overheating......................... 494
Cornering lights ....................... 219Cruise control
Dynamic radar cruise control
with full-speed range .......... 263
Cup holders ............................. 358
Curtain shield airbags............... 35
Customizable features ............ 526
Daytime running light
system.................................... 219
Defogger
Outside rear view mirrors ..... 343
Rear window ......................... 343
Windshield ............................ 343
Dimensions .............................. 502
Dinghy towing.......................... 195
Display
Dynamic radar cruise control
with full-speed range .......... 263
LDA (Lane Departure Alert
with steering control) .......... 258
Multi-information display ....... 102
Warning messages ............... 465
Do-it-yourself maintenance .... 399
Door courtesy lights
Location ................................ 352
Wattage ................................ 509
Door lock
Doors .................................... 138
Smart key system ................. 138
Wireless remote control ........ 138
Doors ........................................ 138
Automatic door locking
and unlocking systems ....... 141
Door lock .............................. 140
Outside rear view mirrors ..... 170
Rear door child-protector ...... 141
Side doors ............................ 138
Side windows........................ 173
Drive-Start Control .................. 184
Driver’s seat belt
reminder light ........................ 458
D
549Alphabetical index
Garage door opener ................ 377
Gauges ....................................... 98
Glove box ................................. 356
Grocery bag hooks .................. 361
Head restraints ........................ 164
Head-up display ....................... 121
Headlights ................................ 218
Automatic High Beam ........... 222
Light switch ........................... 218
Replacing light bulbs............. 445
Windshield wiper linked
headlight illumination .......... 220
Heated steering wheel............. 349
Heaters
Automatic air
conditioning system ............ 338
Outside rear view mirrors...... 343
Seat heaters ......................... 349
High mounted stoplight
Replacing .............................. 445
High voltage components......... 79
Hill-start assist control............ 323
Hood ......................................... 401
Hooks
Coat hooks............................ 376
Grocery bag hooks ............... 361
Retaining hooks (floor mat)..... 24
Horn .......................................... 167
HUD (Head-up display)............ 121
Hybrid battery
(traction battery)...................... 79
Hybrid battery
(traction battery) air
intake vent ....................... 80, 434Hybrid system............................ 75
Acoustic Vehicle Alerting
System ................................. 76
Emergency shut off system .... 80
Energy monitor/
consumption screen ........... 128
EV drive mode ...................... 202
High voltage components ....... 79
Hybrid System Indicator ....... 100
Hybrid system precautions ..... 79
Hybrid vehicle driving tips ..... 330
If the hybrid system
will not start ........................ 482
Overheating .......................... 494
Power (ignition) switch.......... 196
Starting the hybrid system .... 196
Hybrid System Indicator ......... 100
Hybrid transmission................ 205
If the shift lever
cannot be shifted from P .... 209
Paddle shift switches ............ 208
S mode ................................. 207
G
H
555Alphabetical index
Service reminder
indicators ................................. 92
Service plug ............................... 79
Shift lever ................................. 205
Hybrid transmission .............. 205
If the shift lever cannot
be shifted from P ................ 209
S mode ................................. 207
Shift lock system ..................... 209
Side airbags ............................... 35
Side marker lights ................... 218
Light switch ........................... 218
Replacing light bulbs............. 445
Side mirrors ............................. 170
Adjusting and folding ............ 170
BSM (Blind Spot Monitor) ..... 276
Heaters ................................. 343
Side turn signal lights
Replacing light bulbs............. 445
Turn signal lever ................... 211
Smart key system .................... 148
Antenna location ................... 148
Entry functions .............. 138, 144
Starting the hybrid system .... 196
Snow tires ................................ 335Spare tire .................................. 471
Inflation pressure .................. 508
Storage location.................... 471
Spark plug ................................ 506
Specifications .......................... 502
Speedometer.............................. 98
Sport mode .............................. 321
Steering lock
Column lock release ............. 199
Steering wheel ......................... 166
Adjustment............................ 166
Heated steering wheel .......... 349
Meter control switches .......... 103
Power easy access
system ................................ 159
Stoplights
Replacing light bulbs ............ 445
Storage feature ........................ 355
Storage precautions................ 355
Stuck
If the vehicle becomes
stuck ................................... 498
Sun visors ................................ 362
Sunshade
Roof ...................................... 178